Draftkings PLAYER REVIEWS(244)
Elizaul Lopez
26 May 2024
Comment from uk.trustpilot.com
The app has worked very well, but I find that they are not honest since they promise bonuses for referring people and never pay them. I already know three people, including myself, who don't give you the $50 per referral.
Connie Wilson
26 May 2024
Comment from uk.trustpilot.com
Draftkings casino is horrible! They are rigged awful. I put in over $1200.00 and no winnings played prior and it didn't hit before, so I Uninstalled for a while ,l thought let's try Draftkings again,well long story short they are still rigged. Don't waste your time on Draftkings Casino . BTW ,they gave me 1000 crowns !haha ! 😄 that's a measly $ 2.00 .. What joke .
Masooda aqilyoonsi
20 May 2024
Comment from uk.trustpilot.com
Won 2 separate jackpotsThe first one I won when I first joined on my 5th spin. The 2nd was couple weeks later and that's when they decided to restrict my account. They've since removed the restriction. Before I started playing I downloaded my documents and had my account approved.My first game on draftking was cash machine I spinned 4 times on cash machine on 5th spin I won the jackpot I thought it wasn't real. I froze, My hands were trembling I could hear my heartbeat. I kept telling myself that it might be a mistake or not real money jackpot. My hands were trembling when I initiated withdrawal and with every click my heart beats grew Lauder. Within minutes still frozen I got notified from my bank about the deposit. That's when I knew it was real I started screaming and jumping ( scared the lives out of my dogs)You can only withdraw 10000 ten thousand every 24hrs.The jackpots I won were on cash machine and cash engine. Each bet was at 10$ a spin.I must admit that after removing restrictions from my account I haven't been able to win anything. Straight up losing every time I play regardless of whst game I play. I hope it's temporary and not to the fact that I won two jackpots.Prior to winning the 2nd I was winning good and losing some here and there but then they restricted my account I couldn't log in. After many emails back n forth they allowed to play but I'm not sure if I will continue because ever since I've been loosing every single bet. Thousands of dollars.
Richardo Missouri
19 May 2024
Comment from uk.trustpilot.com
Obviously rigged. I had two 4 pick hockey sets that I was winning. It went into double overtime like they were trying to make sure people lose. I had Oettinger to get less than 27.5 saves. He got 28 in double overtime. The ref called goalie interference on a play that obviously was not goalie interference. That’s what sent the game into double overtime. All sports are rigged in my opinion. They working with the betting companies. You can’t win. If you do. They’ll find a way to steal it back.
Allan E.
12 May 2024
Comment from uk.trustpilot.com
I signed up for the supposed $200 in free bets if you deposit $5 or more. Somehow, was able to lose 1 bet and then had my next bet returned because the baseball game I picked, was rained out before the end of the game. Complained, but guess it is the rules, even though team was ahead 7-2 at the time. THEN, tried to place more of the "free' $25 bets. That is when the problems started. On phone, I kept getting an error message that I couldn't use the downloaded DRAFTKINGS app, so I have to download an alternate APK app. After days of tryong to get this fixed, the "player support" suggested that I should try using a different devise. Used a laptop and now I get an error that I can't bet because the system can't determine my location. Just download a geolocation app and I should be all set. Except, it doesn't load and has the wrong State listed on the download. After several more tries, I get a message from SOMEONE (supervisor) saying that they have removed all restrictions so I should be all set. EXCEPT, NOTHING HAS CHANGED. HOW in HELL does this company survive when they make it impossible to bet or take advantage of their "OFFERS"?
Scott
10 May 2024
Comment from uk.trustpilot.com
I had an unrecognized charge on my credit card from Draft Kings for $50. I contacted my bank and Draft Kings about this charge and while my credit card handled things like a normal company, and cancelled my card. Draft Kings took a different route, interrogated me like I was a criminal and have locked my account until further notice. They have not answered a single one of my questions about this fraudulent charge on my card, but have asked me dozens of questions all of which I've answered the same day I am asked. They have provided me with no information on the money I have on my account or open bets I have placed. This company should be investigated and it does make perfect sense that they already have a BBB rating of F. Can't get much worse than that.
Daniel L. Lawson
10 May 2024
Comment from uk.trustpilot.com
Thank you so much for reaching out to DraftKings about your recent DK638508944554250155 bet for Toros de Aragua vs. Brillantes del Zulia event. I can see that your bet for the game is still unsettled. There is no specific turnaround time for settlement. We settle wagers once we verify the results with the official governing body for the event in question. We appreciate your valuable time and any perceived delays in settlement.In the general rules, you can find that in the event a game is halted before the minimum time has been played, and not completed within 48 hours of the scheduled start date and time, bets will be void unless the specific market outcome is already determined (or unless otherwise stated, i.e., playoff game rule).
Jose Lopez
10 May 2024
Comment from uk.trustpilot.com
DraftKings is just as bad as betmgm. Straight scam. Terrible odds. No way to really win.
Chuck
07 May 2024
Comment from uk.trustpilot.com
Short and sweet. Horrible site freezes live betting is delayed they change a bet when you do parlays to make sure you dont win. If you value your hard earned money do not give it to these greedy people they are absolutely horrible and I will never ever put another dime on their site period. This company should be investigated for the fraud they are doing. Hope they get their doors shut on them would not recommend this site to my worst enemy
Mario
07 May 2024
Comment from uk.trustpilot.com
Just don’t why no one is taking this company.. My money over 2600$ has been locked up and they have not been responding to my messages… am just confused
Adam Sells
06 May 2024
Comment from uk.trustpilot.com
If I could give negative stars you would get a neg 10 you screwed me and my gf out of over 700 dollars we try and be nice try to do things the right way and what do they do LOCK both accounts!! Why are you broke? you can’t be, you’ve been robbing people left and right hope you all rot in HELL!
Chris Degnan
06 May 2024
Comment from uk.trustpilot.com
I won $300 and requested it through Mail. I never got it and made another request and still never got it. I want my $300.. I’ll never use DraftKings again horrible experience
Kathy tannahill
05 May 2024
Comment from uk.trustpilot.com
I have been playing on draft kings solid for a year or more. The games often will freeze and say server error. Customer service takes very long and then they saynits your computer or phone. Most important is this issue. I kept feeling like I wasn't being paid for winning hands on video poker. I play fast and unfortunately trusted the game. But finally I took a snap shot I wished I could share. 3 of a kind should give money back and on multu rise move you up a teir. nope o pay out game over
AJ Dwyer
05 May 2024
Comment from uk.trustpilot.com
Only available to countries in trillions of debt
Justin webb
04 May 2024
Comment from uk.trustpilot.com
I place a bet for 100 dollars on a +1000 parlay it was more but bet placed at 1000 n was in my account showing open when I won it was canceled and was voided n refunded bet money yet I won bet instead of paying me my winning they refunded the bet . I'm thinking about suing
Tanner
03 May 2024
Comment from uk.trustpilot.com
Terrible company. email them with any concerns, they say you have a gambling problem and lock you out of your account. Don’t EVER put your money into this app. 10 billion dollars a year gross and are using loopholes to be crooks. disgusting company. can’t believe they are even regulated honestly.
Donovan McDaniel
01 May 2024
Comment from uk.trustpilot.com
I don't understand why there are so many negative reviews. This is the best Casino App out there in my opinion. 1.) My withdrawals hit my bank account within 2 minutes EVERY SINGLE TIME. 2.) No issues with my deposits. 3.) They have promos running daily.4.) Bonus credits have only a 1x wager requirement. Let me say that again. Bonus credits only have a... ONE. TIME. WAGER REQUIREMENT. Other casino sites make you play through bonus credits like 35 times! Draftkings only makes you play through your casino bonus credits ONCE. And the winnings become instant cash. And you wanna call draftkings scammers??? As long as you use the site RESPONSIBLY it's the best casino site out there. Fanduel is another favorite of mine but i use draftkings more. Anyone complaining about this app just isn't gambling responsibly.
philip nathan
25 April 2024
Comment from uk.trustpilot.com
HORRIBLE!!! AVOID!!! I won 10 grand or so and then the next day they blocked my account. Locked me out when I had thousands of dollars in active bets so I couldn’t manage them or cash out… They won’t respond to me avoid this site no matter what. They are horrible people
Phong Bui
22 April 2024
Comment from uk.trustpilot.com
Draftking is not a good company, been playing there for a few years. I usually deposited between 3000-5000 every month and total wagers usually over 100k. I have been doing ok the last 2 months. Then draftking locked my account stated there a charge back on my debit card so I am suspended. I emailed and question about a charge and they told me it was for $40 and it was April 29, 2022. That was 2 years ago. I never did any chargeback and why two years later. I think because the last two months I came out ahead and they want to locked up my accounts, they only want someone to loose and not a winner. One month I came out ahead 1200 and the next month not more then 700. This is a terrible company.
Rob Rawlings
22 April 2024
Comment from uk.trustpilot.com
I opted in for a no sweat bet on NBA playoffs. It was a longshot but I bet on it because of the high return possibility. When I clicked on opt in a button popped up that said bet now. I hit it and it took me right to the eligible same game parlays. I bet on one and completed my bet. At no point did it say apply the opted in no sweat bet deal at that point. If course since it tooke right there one would figure it was automatically applied to the eligible bet. I lost the original bet and got no credit. I messaged customer service they said I didn't apply the deal only opted in for the deal. the max on the deal i could get a no sweat on was only $10 and customer service pretty much said fu. That should have been a no brainer to give me credit. Fanduel I'm coming back....
Manny N
21 April 2024
Comment from uk.trustpilot.com
The most rigged online casino ever, I know that all online casino are kind of rigged but nothing close to DraftKings, they say that they are regulated and FairPlay I can assure you that’s not the case, their system is a scam a really big scam, please don’t waste your money and time on this app.
Joseph Koranda
21 April 2024
Comment from uk.trustpilot.com
Apps not bad. It's the referral process that is a scam. I referred so Many people and have not got any rewards for doing. I am looking to switch apps very soon, you should too.
nick alt
20 April 2024
Comment from uk.trustpilot.com
Draft kings is a damn scam They're blackjack is nothing but a scam they freeze your screen next thing your moneys gone they say its the same as a real casino odds its complete bullcrap theyre service is equivalent to getting off spam directories, joke of a site
Mark Schell
19 April 2024
Comment from uk.trustpilot.com
I am a longtime DraftKings player and have been a DK evangelist with family and friends over the years. So much so that I deactivated my FanDuel account (which I have now reactivated) and played exclusively on DK. However, a little over a week ago, my account was locked and I was advised that a player protection advocate would be in contact with me. That has not happened and I have no context as to why my account was locked. I certainly want to know if it was hacked or has had suspicious activity. I am a low stakes player that just plays as a hobby, mostly wagering 10-25 cents per play. I don't have concerning play habits which has me believe that there is suspicious activity. I have yet to receive any support from DraftKings or context as to why this is happening.
Michelle Welburn
17 April 2024
Comment from uk.trustpilot.com
Same as everyone else here. Just go to Fanduel ffs.
B A
16 April 2024
Comment from uk.trustpilot.com
This site is a POS just like that UGLY BLACK POS KEVIN HART! BUYER BEWARE OF THEIR FALSE ADVERTISING WITH YOUR MONEY AND FAKE CREDITS AND SO CALLED FREE BETS, ITS A SCAM!!!
Jerry Gann
16 April 2024
Comment from uk.trustpilot.com
My god this is SO rigged! Don't waste your money or time!!
Jon Blaze
15 April 2024
Comment from uk.trustpilot.com
My account was suspended when I went to cash out and 4 days later I still haven't got a reason as to why!? I was initially asked to send a self ID which I did immediately(not to mention I've already had to do this a couple times prior...) but even after doing again still no explanation and I'm still locked out!
Jay Jay
12 April 2024
Comment from uk.trustpilot.com
Hello everyone my name is James and I’ve been with draftkings from day one and my vip host is Eric I have had him for awhile now and he always checks up on me to see if I need anything and if I need anything at all I text him or call either he responds or he has someone help if you ever need a great host his number is 860-734-4725 Eric thank you for all the help and being a great vip host!!!!
Chris A
12 April 2024
Comment from uk.trustpilot.com
This site is a piece of trash..won a measly 200 bucks..all of a sudden restrictions are placed on account..they asked for a picture of me holding my license..did that..next day bank statements..did that..that wasn't good enough though..they needed it in pdf form..did that..still said they couldn't accept it..finally gave up..face the fact that i wont get my winnings..company should be ashamed of themselves
Steve Staples
06 April 2024
Comment from uk.trustpilot.com
They constantly lock my account for Daily Fantasy saying that their security team senses VPN software and I am location hopping or sharing my account, which is always wrong. This has happened over 20 times, and every time I cannot speak or chat with an agent. It takes days to get it resolved.
Charles B.
05 April 2024
Comment from uk.trustpilot.com
DRAFTKINGS CUSTOMER SUPPORT keeps replying to me as if it's JUST one or two particular incidents of concern, when they know very well that my account is being meticulously monitored and intentionally algorithmed to cause LOSSES. There are SEVERAL series of "TRAP" hands that have been occuring EVERY TIME I PLAY THE BLACKJACK GAME.which means whether the player hits or stays, Player will lose. These cheaters will do that for SEVERAL CONSECUTIVE hands to deplete the players bankroll. THIS IS CHEATING THE PLAYER. I personally hold 2 degrees in calculations and statistics. The odds of DRAFTKINGS LARGER WAGER WINS versus the PLAYERS LARGER WAGER WINS, is by far NON- coincidental and would easily be proved in the court of law as unnatural and clear gaming manipulation. We are close to 90/10 DEALER to PLAYER WIN RATIO ON LARGER WAGERS. I can show how the "Hands" that DK allows players to win are only small wagers unless the player has a small bankroll, in which case, they will take EVERY hand. But when the player has a decent Bankroll, DK only allows natural gameplay wins for SMALL wagers... WHENEVER THE PLAYER WAGERS A GREATER AMOUNT (being more than 10 percent of their bankroll, THE COMPUTER WILL ACTUALLY GLITCH, or STUTTER, then it MAGICALLY gives the dealer a FACE CARD or ACE that ALWAYS results in the DEALER HAVING a 20 or OUTRIGHT BLACKJACK.... EVERY TIME! I have screen recorded HOURS of my gameplay AND screenshot my gameplay transaction history which will CLEARLY show the consistency of this intentional game manipulation. As of Today, APRIL 5th, 2024, I have reached out to DK Customer service on numerous occasions in regards to this. They have yet to thoroughly review my concern vs. the gameplay history to validate the legitimacy. At this point, I am convinced that no change will occur. DRAFTKINGS has proven without a shadow of doubt that they WILL CHEAT players even if the paper trail that they keep can prove it. Customer service is non-existent. Replying with copy/paste responses EVEN IF IT DOESN'T HAVE ANYTHING TO DO WITH THE CONCERN. AT LEAST DK COULD GIVE ME A SUBSTANTIAL CASINO BONUS considering I am a Silver Level Member with a list of referred active members because I am truly to the point of leaving this gaming platform to try another.
Jules
04 April 2024
Comment from uk.trustpilot.com
I'm actually upset I have to give one star. I made a 5 choice parley bet and accidentally hit some kind of round Robin button at the bottom before hitting but now. My $5 bet turned into 4 different bets that total to $130. I emailed them when I found out in the morning and they did absolutely nothing for me. aAt first they said they would void it on this one occasion only, but then told me since it was different bets, they would void none of them. Clearly a mistake and refused any help.
Brandon Bilbija
02 April 2024
Comment from uk.trustpilot.com
This place will let you win 10 grand and then they’ll make you lose it all and some more do not ever play a DraftKings ever you will lose everythingThis is the biggest scam Casino that there ever has been and needs to be told everywhere the worst they make you think you’re gonna keep winning and keep winning and then They fuckk you
Derek Dallagiacoma
31 March 2024
Comment from uk.trustpilot.com
They didn't pay out a successful bet than I had to email them in order to get the pay out. I also made a few withdrawals and after that they blocked my account. I've been in the same location and I've tried every thing including going circles with the customer service. I was unable to use my account, my money was tied up and I was unable to bet on pivotal March Madness games. I tried to resolve the issue for 24 hours until I realized they were not going to help me.
Judith Edison
28 March 2024
Comment from uk.trustpilot.com
My husband often went to the Wild Rose Casino which is affiliated w/Draftkings Sportsbook. He placed two bets with them in November-won both. Problem you ask? He died January 12th. I was a bit busy to run right over but when I did, they wouldn’t honor them! Geez, what a crappy company to do business with. Please don’t patronize this organization!!
Jake Weaver
26 March 2024
Comment from uk.trustpilot.com
This app is okay for the most part it has a lot of games and there are decent wins from time to time, just BEWARE there promotions, for example I was just sent a promotion telling me to bet $5 and get $100 in casino credits, so because of this I decided to make a deposit and okay for a bit. I didn’t get the casino credits so I wrote support, they checked and verified they sent me the promotion but claimed it was a mistake and accident and I shouldn’t have recieved it… after I spent money because of it. This is the second time something like this has happened. It seems like a scam to get people to deposit there money and not have to honor there promotions, after customer support acknowledged I was sent it by mistake they won’t respond to me about it, what a joke. Be very careful and don’t count on getting the promotions they promise apparently they can claim they are mistakes and screw you out of your end and credit. BEWARE. Other then issues with promotion honoring and customer service simply ignoring, the app is decent it was my favorite until this, shows how they treat return customers. They only care about getting new customers and not there existing ones clearly.
Lam Thao
24 March 2024
Comment from uk.trustpilot.com
They can lock your account anytime they want, you deposit money and lose the bet, all good, you win with good odds, sorry your account has been locked. want to unlock? submit bank statement bla bla.... everything looks normal, but the first time they locked my account, I uploaded it fully, and they unlocked it, the second time I still uploaded it fully, they still said I was missing bank statement of the credit card, do you know that I previously uploaded that credit card to the bank statement for them to unlock the account, now I use that card to deposit money but the account is locked and requires a bank statement, the question is when Where do they look first to unlock my account? After that question there was silence, my account was locked after I won more than 3, and I had $300 in my account,
Matthew Mozingo
23 March 2024
Comment from uk.trustpilot.com
Tried to use it, gave all allowances for location, etc. Kept asking me to allow location that was already allowed. Couldn't do anything or make any bets, etc. Ended up withdrawing money I had put in, and Uninstalling the app. Doesn't work correctly
Keshab Acharya
20 March 2024
Comment from uk.trustpilot.com
One of the worst app including trash 🚮 slots 🎰 I spend $500 I get 2 times bonus they only pay $6&$4 wth I really don’t like this app and slots 🎰 slots 🎰 machines is like you play offline FIFA worst service 0 chance to win in my experience this app is worse I spend $500 on slots 🎰 I play $2.40€ bet whthey only pay out $5&6 after spending $500 I delete this app I would never 👎 play again.
Mike Dimitrovski
20 March 2024
Comment from uk.trustpilot.com
Worst customer service in the entire world. Won’t let me withdraw my winnings!
TERRI
18 March 2024
Comment from uk.trustpilot.com
It's doesn't matter! You won't win! It's impossible! Watch the games closely... You will see what I mean. It's all set up.
ninersdd
17 March 2024
Comment from uk.trustpilot.com
Randomly locked my account for "Unusual activity" even though I have been in the same location for a long time. Couldn't enter the NASCAR contest like I wanted to.
DB
17 March 2024
Comment from uk.trustpilot.com
DraftKings does not value their customers one single bit… I’ve been betting on sports for over 4 years and they are by far the greediest scummiest sportsbook out there. I recommend one of the newer sportsbooks that actually care about their customers. I even asked a support rep this morning “Why should I continue to use DraftKings when there are more options available now who do little things to show they actually care?” He responded by saying he appreciated the feedback which was indirectly answering “you shouldn’t continue to use draftkings.”
Leonard
17 March 2024
Comment from uk.trustpilot.com
Ok,ok,ok,well, I'm very let's just say heated with Draftdummies. They kept locking me out of my account and gave me crap about all these codes and a phone number I had to change.I just got so fed up with them I closed it and came here to write this review and I told them I was going to. They wanted another shot of me and my license and all kinds of stuff just to log in. It went back and forth. Forget it. And I accumulated a lot of draft bucks to turn into cash at .40 cents to the dollar which I would have been well over 100 bucks. Never saw it. Customer service? 4get that too. No phone # either, I looked everywhere. Be careful wit this one.One ⭐. That's it.
Donald Marble
15 March 2024
Comment from uk.trustpilot.com
What a joke!! This site is trash. Spent a easy 50k and never received one bonus bet lol. Have had my account locked 4 times now. 3 times in just the last week and all right after I make a bet. Yes, they were unlocked but god damn the process to unlock and inconvenience is ridiculously frustrating
John doe
13 March 2024
Comment from uk.trustpilot.com
Terrible customer services and Terri le app to use they will take your money and won’t give you any reason I recommend bet mgm great customer service there
Pat Palmer Mouw
11 March 2024
Comment from uk.trustpilot.com
My husband had a DraftKings account, but he passed away 2 yrs ago. I received a letter from them 2 wks ago, that if there was no activity on his account, the funds will go to the state.I have tried repeatedly to close his account, but after sending them a death certificate, marriage certificate and Power of Attorney, they still say they can’t do it.They have been giving me the runaround for 2 wks and still no answers.I would seriously question the ethics of a companythat treats people, the way they do.
e s
09 March 2024
Comment from uk.trustpilot.com
RIGGED..slots , video poker , table games RIGGEDIf you want to just place sports bets ok but anything else RIGGEDSTAY AWAY !
Dude
31 May 2024
Comment from uk.trustpilot.com
Stay away from draft king .I started winning and all of sudden all my bets that I max out where reduced to half what I was betting .So they will take your money when you lose but when they win they reduce your bets ,scam company go to fan duel at least when your winning they don’t reduce your bets so far .
Stay away from draft king .I started winning and all of sudden all my bets that I max out where reduced to half what I was betting .So they will take your money when you lose but when they win they reduce your bets ,scam company go to fan duel at least when your winning they don’t reduce your bets so far .