Draftkings PLAYER REVIEWS(245)
Christine
08 March 2024
Comment from uk.trustpilot.com
Absolute thieves. I used to love this site and spent a fortune. I had a stroke and went to rehab. I had 4 checks that didn't get deposited while I was in rehab. They totalled maybe 1 percent of what I spent that year. Not only did they not reissue them, they ceased responding to my requests for an answer. I had the highest vip level. Avoid this site at all costs!!
Katrina Walker
07 March 2024
Comment from uk.trustpilot.com
Stay away from this online betting site! I made an inquiry as to why my profit boost and no sweat bet coupons didn't work and they restricted my account; where I cannot sign on! They never honored my no sweat bet and I couldn't use the 25% boost! From what I see here on Trustpilot; this online betting site should be shut down!
JJ P
04 March 2024
Comment from uk.trustpilot.com
Great site, super fast withdrawals, easy to verify account.
cheryl c
28 February 2024
Comment from uk.trustpilot.com
Can't give negative stars but they both are the same golden nugget and draftking they will let you deposit steal your money then tell you your account has been closed big scam! BBB complaints are I'm sure huge
P.E
25 February 2024
Comment from uk.trustpilot.com
Every single time you play slots, it never wins anything and also if you get free spins nothing @ all. Totally rigged all bets over 20 cents are shut down. I had a game once and won 20 free spins @ 80 cents and won 72 dollars and on top of that, only 4 spins won anything the rest were dead spins. No way in hell was this legit, totally controlled. Please don't play @ this Bulls**T site.
joey goodwin
25 February 2024
Comment from uk.trustpilot.com
this website is 100% a scam multiple deposits and i mean multiple and never win anything stay far away from this crap site
TERRI
25 February 2024
Comment from uk.trustpilot.com
Don't okay the game with the piggy bank that explodes it keeps getting bigger and bigger.. . Then it says " deposit to continue" you go to deposit and it takes your game away with all the loot! You never get to finish the game. Don't let them get your!
Jeremiah Dominic
23 February 2024
Comment from uk.trustpilot.com
DraftKings is trash they robbed me of my ticket that pays $1000 and instead want to give me a $50 bonus bet the stats was updated late bet 365 paid but DraftKings didn’t don’t trust them save your money customer service is trash and they cheat
Rich
19 February 2024
Comment from uk.trustpilot.com
RUN AND HIDE from this :"CASINO" !!!!!If I could leave 25 Negative "Stars" as a ReviewI would.Save your energy...They will wipe you out9 of 10 times...Guaranteed.The video Poker is a joke.
John Civantos
14 February 2024
Comment from uk.trustpilot.com
Draft Kings is a criminal enterprise and it’s amazing it has not been shut down. They claimed I violated their policies and locked my account and stole my money. They never explained what policy I violated (I didn’t violate anything) and will not make a human available to speak with. Their email responses are nonsensical. They basically stole my money with no justification. I would stay away at all costs.
Taylor Made
12 February 2024
Comment from uk.trustpilot.com
This site is 100% a scam. DO NOT give them any of your information. If you win a bet, they'll lock your account or say you 'didn't actually win' & will simply take your money and run.
steve
12 February 2024
Comment from uk.trustpilot.com
I opened an account with $3000.00. Tried to place a bet and they immediately locked my account. Now to get my money back they are demanding 5 different things. I feel they are trying to steal my money, It was easy to give money but impossible to get back. STAY AWAY
Rich
12 February 2024
Comment from uk.trustpilot.com
I wagered with Draftkings on the Super Bowl last nightand they ran a TOTAL SCAM.I played the Half Time/ FULL TIME Option.I played SF to be in friont at the half and KC to win in FULL TIME.Draftkings told me that FULL time didnot include OTbut they NEVER OFFERED wagers with "TIE"at the end of REgulation AT ALL...Now they are trying to STEAL..ALL THE WAGERS.Whether thye omitted the winning options by error or design...This cannot be done in a fair market.Be careful when playing with these sportsbooks.I am contacting Paypal and having all my deposits reversed.Half Time/Full Time – Bets include Overtime. For all player markets, selected players must play at least one snap for bets to have action, otherwise the player is a Football Non-Participating Player. If a player is listed as “inactive” or “did not play” for the relevant game, bets on that player/market will be void.
Jerry Mower
12 February 2024
Comment from uk.trustpilot.com
This company is garbage 🗑. The piece of crap app couldn't even find my location. Looking at the reviews I'm glad it didn't.
TPeters
09 February 2024
Comment from uk.trustpilot.com
Do not play at this casino at all costs! They owe me between $500 and $600 and they refuse to pay me or answer any of my emails. I filed a complaint with the iAGCO about this.I logged into the casino the other day and deposited $200. I proceeded to play and won several hundred dollars. Out of the blue I was logged out and a message came up saying that my account was locked. They told me that I had closed my account permanently two years ago. I had no recollection of doing so however because I was able to login and play and deposit money I had no clue this was the case. Why was I allowed to log in, deposit and play???Now they don’t want to give me any of my money back and the money that I won. They deal with this by not responding to emails at all!
Jeff Johnson
05 February 2024
Comment from uk.trustpilot.com
Got ripped off on Pro Bowl games. Wagered on NFC and they won! DK took my 50 bucks claiming that the AFC won the football portion of the games. No where did they state that the other activities did not count towards the final score! I hate thieves!
kamran afsharzadeh
03 February 2024
Comment from uk.trustpilot.com
this site is scam, never ever deposit any money to this site, if they offer bonus never accept, no customer service or useless customer service. they steal all your money, I don't understand what Government is doing ,why let this site or similar sites scam and stealing money from people why government issue license..
Frank
31 January 2024
Comment from uk.trustpilot.com
Vip host is a joke, worst customer service ever, I'm putting this review after being a great customer in this place for almost a year, over 100k in spending and diamond tier.Once you're assigned to a vip host, u can't get to no one else for your concerns or problems . Mine was Matt A. And I was amazed that this guy has no social skills dealing with customers also je ignores alot, disrespectful, just to mention that he closed my account himself so basically they don't give a s***t about anyone.Honestly I was less frustrated when I was on my own, anyway I quit because it seems that there're lots of other platforms which would appreciate spending customers more than this place
PP
31 January 2024
Comment from uk.trustpilot.com
I played DK squares on a NFL playoff game and wasn't paid for winning a quarter. They said the paid out for for a 3rd quarter win 30 minutes after the game started, not possible. They didn't know when the game kicked off. I explained in detail my winnings, but they kept saying the already paid and it doesn't show in the transaction history. There were about a dozen e-mails going back and forth for a $6.00 payout. I had to select a star in order to post this review. This company doesn't even deserve one star.
AC
31 January 2024
Comment from uk.trustpilot.com
I have spent years on DK. Recently I got vip and my host has been nothing but useless. He has made my experience worst. No answers from him, no texts and just outright disrespectful. Especially for someone who is VIP, this is absurd. Will be leaving the book soon
Dona Pearce
29 January 2024
Comment from uk.trustpilot.com
Do not use this site!. It is the worst. When u win they don't give u u're money for 24 hours and they will only give u a small portion. It's the worst betting site out there. Use any other site but them. What a horrible scam!
keith crawford
27 January 2024
Comment from uk.trustpilot.com
Lost thousands of dollars, then after I hit a couple big wins of about 15k my account gets locked. I am told my account is under review and no further information I was needed after I submitted is documents and pictures. It’s now been 3 months and still no update and they ignore me when I email or go on chat for more information
Underwood Productions
26 January 2024
Comment from uk.trustpilot.com
If you select to do the salary cap 50,000 then select top tier players and go an bet the good players, I swear they rigg the good players to lose and go cold, and the crappier players to get more points and have a fire symbol, they had Tyrese maxey and Joel embid fold after embid scored 70 points previous game, of course, and they lost to a number 12 team ranked defense, I dont believe it and had crappy Chicago win a game at home against a good team the same night that you would of thought would have lost. Don't waste your money they have bots picking players too and playing as bots
Zak Hak
25 January 2024
Comment from uk.trustpilot.com
They took my deposit and then after I won and tried to cash out they restricted my account and told me they were keeping my money and closing my account out of nowhere! I thought it was some kind of scam when they said it. STAY AWAY FROM THEM THEY WILL NOT PAY YOU YOUR MONEY.
BW
19 January 2024
Comment from uk.trustpilot.com
They locked me out of my account after losing a bunch of money. When I contacted support about why was my bank account still being debited days after I stopped gambling. Also, they started sending checks to withdraw money from my bank. When I contacted (emailed) them about this, they denied it and blamed a third party. True story!!!This was 3/2023, something funny was going on.
Gary Pickle
16 January 2024
Comment from uk.trustpilot.com
If I could give this a no star I would I bet and won but they didn't pay me out and then continued to deny my request for a response and I never got my WINNINGS but they sure took my money. I WOULD NEVER MESS WITH DRAFTKINGS!!!!!!UNLESS you just love to get ripped off it's all a big scam as if you don't lose enough money legit. PLEASE NEVER GIVE TIME OR MONEY TO THIS SCAM ARTIST!!!!!!!!!
nick alt
15 January 2024
Comment from uk.trustpilot.com
They dont shuffle cards, screen goes black and your money is just gone when it comes back you cant say any words or you get banned they are a joke and a huge scam
the wolfman
10 January 2024
Comment from uk.trustpilot.com
Locked account for no reason and will now not refund my money.
Sonika
08 January 2024
Comment from uk.trustpilot.com
They are big SCAM, I made a new account and deposited $500 now I ma total $1500 so they locked my account and asked for DP for verification, I uploaded then asked for DP in my hand with face pic so I uploaded again. Now they asked for bank statements so I uploaded. this way I gave them 3 months old bank statements, my Hard Rock and Borgata account details and much more information. Finally they are asking for Jan 2024 full bank statement which is not possible to get on Jan 8, 2024. It is possible only in Feb 2024. They don't give your money back no matter what. They are big SCAM. DON'T TRUST THEM.
Kalen Williams
07 January 2024
Comment from uk.trustpilot.com
Well I went to deposit money and it got added to a “casino rollover” had to gamble my money away with no way of withdrawing I just wanted to do Sportsbook. I hate this app and I’ll be staying to proline for now on. If you guys plan on using this app DON’T!!!!!!!!!!!!!!!!
Carissa Suveges
06 January 2024
Comment from uk.trustpilot.com
Absolutely horrible. They will eventually give you a small win here and (rarely) there when you spend thousands with them in the casino. Even as a VIP member...not much of anything. And when you talk to your host most times they are willing to do nothing for you except tell you "well if you plan on spending more in the future we might be able to help you." I fully believe they treat their new members better than ones that have spent years (and countless thousands) with them. Do not get sucked in.
David Davis
06 January 2024
Comment from uk.trustpilot.com
I've been back and forth all day about being scammed out of 500+ dollars on rocket 🚀 game and it's disgusting they won't respond when they do its someone different every time asking the same exact thing I already sent in I wish I could post a pick here unfortunately I'm another victim to they're games and scams I wagered $398.10 bailed out at 1.47 which =586.06 the screen went white I exited out and back in to see tgat the rocket had blown up at 1.60 and I never got my money and it's insane because I've spent so much time and money on this game I really really liked it but that is crazy that they won't help me out by returning at least the money I wagered or my actual winnings or even credit like how do they get away with thins blows my mind I guess it's okay for them to scam unfortunately all my friends and family play this game and they won't be anymore due to this I will be contacting the BBB and my family lawyer this is straight b.s.
Matt
02 January 2024
Comment from uk.trustpilot.com
Beware of Draftkings! Two times they withheld my withdrawal and did not communicate with me through email or anything else to tell me. I had to contact them and ask why my withdrawals had not been deposited into my bank account. The email I received when I did the withdrawals stated will be in your account within 24 hours. After that didn't happen those two times because the other times it was there, I was told my account was being reviewed. One time it was for me saying your email states I will get the deposit into my bank account in 24 hours. I didn't get it so I contacted them and said it has been over 30 hours and the withdrawals are not in my bank account. I said I have paid bills with it because it is always there. I was told they flagged my account because I said I was paying bills with it. Here is the email I received as their response and had to answer questions before the money was released to me. Your statement raises some questions, and we want to ensure you're using our site safely. So we wanted to check in with you to learn more about what you meant when corresponding with our Customer Experience team. Please provide us with some more context and answer these questions if you'd like us to review your account for reactivation: Why did you make the above statements? Do you have expendable income that you can afford to deposit and play through? Are you financially dependent on the funds in your DraftKings account at this time? Has your play on DraftKings caused you to be in a financial bind? How would you assess your ability to regulate the time and money you spend on DraftKings?Are you comfortable with your current level of play?Do you need a break from DraftKings?Why do you want your account re-opened?They did give me the money that was mine after I answered the questions and I let it go. I started betting again and they held another withdrawal of mine because I had made two separate deposits. After I bet through the first deposit amount I tried to withdraw that amount. Once again they didn't give me the money right away and I didn't know until I contacted them. Their response was, After the review of your account, to remove the restriction on your account please acknowledge that you will only deposit funds intended to playthrough or withdraw to the ORIGINAL payment method which in this case was the card. Once we have your acknowledgment we can remove the restriction on your account.Like I stated I made two different deposits, played through the first amount and tried to withdraw that amount not both deposits and they did this. I know longer bet through them. JUST BEWARE!
Janet Peterson
02 January 2024
Comment from uk.trustpilot.com
This app had made me do literal gymnastics to get my winnings and deposit back. I had to dedicate an afternoon unlocking my account. The last straw was some vague proof of my PayPal account where finally I got clear instructions to provide a statement. A fun "try this app" and afternoon betting turned into a hostage situation to get my money out and I'm still trying. As soon as I do, I will be removing this app completely.
Patrick Garrigan
31 December 2023
Comment from uk.trustpilot.com
Ok - I used pick6 won all six betting 10$ well - they promised 300$ which is 6 bets - 10 to win 10 = 20 / 20 to win 40 * / 3 bet - 40 to win 80 - 4 80 to win 160 5 160 to win 320 6 320 to win 600 This organization cheats - draft king claims not enough people bet and only paid me 40 $ But I’m sure they didn’t refund the people who lost or charged them less for their loss. If this happened to you - let’s set up a class action suit against these cheaters.
Some Review Guy
30 December 2023
Comment from uk.trustpilot.com
Legalized Scammers!!! Stay Away!!! or don't say WE ALL didn't warn YOU! these people been ripping people off for YEARS and the sad part is I'm not sure if we even have a fair case to get all of our money back. This company still being around and promoted is proof of where this country is headed.
Trap G.O.D
29 December 2023
Comment from uk.trustpilot.com
Trash company you a win a bet just for them to lie and say you didn't don't use them all the workers are liers
Gary Goodwin
27 December 2023
Comment from uk.trustpilot.com
Casino is trash, support is useless, they lack the ability to do anything but keep repeating there BS policies that save them from being exposed as the criminals they are that steal people's money. I mean for real look at all the bad reviews, can't that many people be all wrong but complaining about similar issues if not exact issues!! Trust me don't waste your time spend your money on something better and actually fun and not depressing. Everytime I play anymore it's just depressing and sucks. If I was them I think I'd walk into onconmeing traffic everyday until my life ended. That would make it square with all the people they rip off and lye about. Hopefully one day someone goes haywire because of the same things happening and visits them in person and fixes them for good. God could we be so lucky l, fingers crossed!! Not the middle one though that ones for you draftkings. For all you do and all the people you be screwed. Your number 1!!
Timothy Goodman
23 December 2023
Comment from uk.trustpilot.com
I permanently close my DraftKings account at least a year ago. Signed up for Golden Nugget and they left me create an account and they left me wager for 4 months and now all the sudden said that I permanently closed my account because the two are affiliated. But they won't give me back all the money that I spent if I were to win on that site they would have never paid me. I should have never been able to open an account they do not follow the own responsible gaming regulations. This happened to my wife also and a friend of mine. They just completely took money for months on a closed account supposedly. I'm sure this has happened to a lot of people they are flat out ripping people off.
Jesse
23 December 2023
Comment from uk.trustpilot.com
This is the worst gaming app! They treat there customers like trash!! STAY AWAY FROM THIS APP
Justin Yates
18 December 2023
Comment from uk.trustpilot.com
This is a legit company that makes money by having no ethics and taking advantage of holes in laws and technology errors. In other words they steal in such a way that you can't prove it. When I contacted support because I couldn't get my winnings to withdraw, I was told to use a different method to depsoit more money. When I argued, I was again told that I will have to try a different method of deposit because you can't withdraw to any account that you have not deposited from. But they also won't withdraw to some debit cards or paypal business accounts. You also can't use paypal or venmo in alll areas, like my area. So I literally have no way to withdraw MY MONEY from draft kings, and they just keep telling me to give them more.
Vett
18 December 2023
Comment from uk.trustpilot.com
Worst online casino takes my money then when I win they wanna lock my account.
Leo
16 December 2023
Comment from uk.trustpilot.com
I would rate the customer service even lower if possible. A little background. I live in St Charles MO and drive about 35 miles to Columbia IL to place wagers. Been doing that for about 3 years now. About 2 weeks ago I log in while in IL and try to place a wager. Get a notification saying account has been locked due to geolocation saying "there is a jump in my location" and therefor someone other than me is logging in. I have not had anyone log into my account, and I explained that to them. I even added 2fa so I would get a "pin" number each time I logged in. They were nice enough to unfreeze the account after abotu 24 hours and a lot of emails. Any while on that topic, who the $%^& doesn't have a support phone number that people can call? !!!! Fast forward 2 weeks. I am in IL placing a wager in once again, account locked. This time now its for 30 days. I have been emailing the hell out of them and getting no help, just responses of "can't help ya" and my tickets being closed out. I think the issue is that I log into my account once I am across the river and somehow that messing things up. I guess once the account is open 1/15/24 I need to wait a few minutes prior to logging in. Issue overall is that they think I am using someone to log into my account to place wagers and that is 100% not the case. They wont even listen to my side of the story. I know I cannot be the only one having this issue. I will be heading to IL to open a FanDual account tonight and once the other account is unlocked, I will withdrawl my 3k and leave that site for good. Anyone else having this issue?
Hank Moreno
11 December 2023
Comment from uk.trustpilot.com
Terrible sports betting site - I'm done with them I will stick with FanDuel or another site. F DraftKings
Jeffrey B
08 December 2023
Comment from uk.trustpilot.com
DraftKings is a piece of 💩 app with a bunch of stupid Illicit policies, I’ve had my account restricted for over a month now and have sent in over 20 documents proving the card I’ve used is actually mine. There was no dispute’s, or fraudulent claims that the card was being used without my knowledge but yet they still require more information. They even told me to contact my bank (which I did) and that didn’t even help. It’s fishy that as soon as you get a bet to win now your account is suspended or restricted. 🖕 DraftKings go to any other betting platform if you want your winnings.
Vick Vencent
08 December 2023
Comment from uk.trustpilot.com
Trash site with a bunch of trash policies, how can you ban someone’s account on a notion that I have more than one account. Not to mention I had winnings on said account F*** DraftKings please bet on another app.
Self
05 December 2023
Comment from uk.trustpilot.com
DISCLAIMER I ONLY EVER DO 1 OR 2 DOLLAR SPINS NEVER LESSSo ill leave a more detailed review without bias this is my experience. Ive played on draftkings off and on since 2017. In 2021 i actually started to gamble. My career losses at this point were about -3500$ lifetime I first did a 5$ 6 leg parley on sportsbook that i won and paid out 225$ i deposited this all to the casino app and actually did ok. from that 225$ i ended up hitting 1665$ 1600$ 1400$ 1200$ 850$ 620$ 550$ 500$ 480$ and 350$ 250$ I ended up around 7500$ over the course of 2 weeks gambling for 2 to 3 hours every day and always on different games, if i hit over 100 i switch games.Now is it me or does that not seem random? Seems like they saw my account down like 4k and realised they needed to let me win so the RTP or RETURN TO PLAYER % was accurate and kicked in allowing me to win.This is where it starts to turn. That 7,500$ immediately went down to 5000 (which was the number i picked to cash out at. Yes 1200 TWELVE HUNDRED 2$ spins on MULTIPLE different games and i didnt hit any bonuses or hand pays over 100 was the first weird piece. Since that 5,000 withdrawl its not possible for me to win over 100$ my account currently sits at LIFETIME $125,422 wagers and entry fees$122,140 winsWIN LOSS -$3,283THIS YEAR$49,297 wagers and entries$43,365 winningsWIN LOSS -$5,933LAST YEAR$74,101 wagers and entries$76,881 winningsWIN LOSS +$2,7792021(2021 are estimates as DK dosnt keep past 2 years on file without requesting)$3400 wagers and entries$2600 winningsWIN LOSS -$800Nothing about what i just posted is RANDOM or RNG and im reporting my finding to the gaming commission as i fairly certain these games ARE NOT regulated correctly i mean honestly the gaming commission should have an office INSIDE each casino otherwise they can routinely cheat and no ones around to keep track of them. If Return to player is at 80% theoretically after 1000 1$ spins i should have 800$ left but thats not happening more accuratly after 1000 1$ spins on the same game i ended up with about 150$ (tested more than once as i know RTP is tested with 1,000,000$ and 1$ spins 1 million times and whatevers left has to match the RTP for the machine) meaning its not random. My previous wins should have NOTHING to do with me winning in the future if theirs RNG at play this isnt random its calculated if it was random how the hell in 18 months and 10k 1$ spins have i never hit over 150$ dosnt seem like RTP or RNG have anything to do with this.Loved draft kings till 2023 and everything changed and MULTIPLE reviews and people online all saying the same thing since 2022 ended DK seems like a scam.
Darrius Hawkins
04 December 2023
Comment from uk.trustpilot.com
Terrible betting app they literally locked my account after a win and never unlocked it and said they locked it because they think I’m using more then one account
Nicholas Alt
03 December 2023
Comment from uk.trustpilot.com
Ya you guys suck weather its casino or sportsbook you guys just suck you dont stand by crap your worse than than my family
e s
09 March 2024
Comment from uk.trustpilot.com
RIGGED..slots , video poker , table games RIGGEDIf you want to just place sports bets ok but anything else RIGGEDSTAY AWAY !
RIGGED..slots , video poker , table games RIGGEDIf you want to just place sports bets ok but anything else RIGGEDSTAY AWAY !