Draftkings PLAYER REVIEWS(306)

Matthew Mozingo
23 March 2024
Comment from uk.trustpilot.com
Tried to use it, gave all allowances for location, etc. Kept asking me to allow location that was already allowed. Couldn't do anything or make any bets, etc. Ended up withdrawing money I had put in, and Uninstalling the app. Doesn't work correctly

Keshab Acharya
20 March 2024
Comment from uk.trustpilot.com
One of the worst app including trash 🚮 slots 🎰 I spend $500 I get 2 times bonus they only pay $6&$4 wth I really don’t like this app and slots 🎰 slots 🎰 machines is like you play offline FIFA worst service 0 chance to win in my experience this app is worse I spend $500 on slots 🎰 I play $2.40€ bet whthey only pay out $5&6 after spending $500 I delete this app I would never 👎 play again.

Mike Dimitrovski
20 March 2024
Comment from uk.trustpilot.com
Worst customer service in the entire world. Won’t let me withdraw my winnings!

TERRI
18 March 2024
Comment from uk.trustpilot.com
It's doesn't matter! You won't win! It's impossible! Watch the games closely... You will see what I mean. It's all set up.

ninersdd
17 March 2024
Comment from uk.trustpilot.com
Randomly locked my account for "Unusual activity" even though I have been in the same location for a long time. Couldn't enter the NASCAR contest like I wanted to.

DB
17 March 2024
Comment from uk.trustpilot.com
DraftKings does not value their customers one single bit… I’ve been betting on sports for over 4 years and they are by far the greediest scummiest sportsbook out there. I recommend one of the newer sportsbooks that actually care about their customers. I even asked a support rep this morning “Why should I continue to use DraftKings when there are more options available now who do little things to show they actually care?” He responded by saying he appreciated the feedback which was indirectly answering “you shouldn’t continue to use draftkings.”

Leonard
17 March 2024
Comment from uk.trustpilot.com
Ok,ok,ok,well, I'm very let's just say heated with Draftdummies. They kept locking me out of my account and gave me crap about all these codes and a phone number I had to change.I just got so fed up with them I closed it and came here to write this review and I told them I was going to. They wanted another shot of me and my license and all kinds of stuff just to log in. It went back and forth. Forget it. And I accumulated a lot of draft bucks to turn into cash at .40 cents to the dollar which I would have been well over 100 bucks. Never saw it. Customer service? 4get that too. No phone # either, I looked everywhere. Be careful wit this one.One ⭐. That's it.

Donald Marble
15 March 2024
Comment from uk.trustpilot.com
What a joke!! This site is trash. Spent a easy 50k and never received one bonus bet lol. Have had my account locked 4 times now. 3 times in just the last week and all right after I make a bet. Yes, they were unlocked but god damn the process to unlock and inconvenience is ridiculously frustrating

John doe
13 March 2024
Comment from uk.trustpilot.com
Terrible customer services and Terri le app to use they will take your money and won’t give you any reason I recommend bet mgm great customer service there

Pat Palmer Mouw
11 March 2024
Comment from uk.trustpilot.com
My husband had a DraftKings account, but he passed away 2 yrs ago. I received a letter from them 2 wks ago, that if there was no activity on his account, the funds will go to the state.I have tried repeatedly to close his account, but after sending them a death certificate, marriage certificate and Power of Attorney, they still say they can’t do it.They have been giving me the runaround for 2 wks and still no answers.I would seriously question the ethics of a companythat treats people, the way they do.

e s
09 March 2024
Comment from uk.trustpilot.com
RIGGED..slots , video poker , table games RIGGEDIf you want to just place sports bets ok but anything else RIGGEDSTAY AWAY !

Christine
08 March 2024
Comment from uk.trustpilot.com
Absolute thieves. I used to love this site and spent a fortune. I had a stroke and went to rehab. I had 4 checks that didn't get deposited while I was in rehab. They totalled maybe 1 percent of what I spent that year. Not only did they not reissue them, they ceased responding to my requests for an answer. I had the highest vip level. Avoid this site at all costs!!

Katrina Walker
07 March 2024
Comment from uk.trustpilot.com
Stay away from this online betting site! I made an inquiry as to why my profit boost and no sweat bet coupons didn't work and they restricted my account; where I cannot sign on! They never honored my no sweat bet and I couldn't use the 25% boost! From what I see here on Trustpilot; this online betting site should be shut down!

JJ P
04 March 2024
Comment from uk.trustpilot.com
Great site, super fast withdrawals, easy to verify account.

cheryl c
28 February 2024
Comment from uk.trustpilot.com
Can't give negative stars but they both are the same golden nugget and draftking they will let you deposit steal your money then tell you your account has been closed big scam! BBB complaints are I'm sure huge

P.E
25 February 2024
Comment from uk.trustpilot.com
Every single time you play slots, it never wins anything and also if you get free spins nothing @ all. Totally rigged all bets over 20 cents are shut down. I had a game once and won 20 free spins @ 80 cents and won 72 dollars and on top of that, only 4 spins won anything the rest were dead spins. No way in hell was this legit, totally controlled. Please don't play @ this Bulls**T site.

joey goodwin
25 February 2024
Comment from uk.trustpilot.com
this website is 100% a scam multiple deposits and i mean multiple and never win anything stay far away from this crap site

TERRI
25 February 2024
Comment from uk.trustpilot.com
Don't okay the game with the piggy bank that explodes it keeps getting bigger and bigger.. . Then it says " deposit to continue" you go to deposit and it takes your game away with all the loot! You never get to finish the game. Don't let them get your!

Jeremiah Dominic
23 February 2024
Comment from uk.trustpilot.com
DraftKings is trash they robbed me of my ticket that pays $1000 and instead want to give me a $50 bonus bet the stats was updated late bet 365 paid but DraftKings didn’t don’t trust them save your money customer service is trash and they cheat

Rich
19 February 2024
Comment from uk.trustpilot.com
RUN AND HIDE from this :"CASINO" !!!!!If I could leave 25 Negative "Stars" as a ReviewI would.Save your energy...They will wipe you out9 of 10 times...Guaranteed.The video Poker is a joke.

John Civantos
14 February 2024
Comment from uk.trustpilot.com
Draft Kings is a criminal enterprise and it’s amazing it has not been shut down. They claimed I violated their policies and locked my account and stole my money. They never explained what policy I violated (I didn’t violate anything) and will not make a human available to speak with. Their email responses are nonsensical. They basically stole my money with no justification. I would stay away at all costs.

Taylor Made
12 February 2024
Comment from uk.trustpilot.com
This site is 100% a scam. DO NOT give them any of your information. If you win a bet, they'll lock your account or say you 'didn't actually win' & will simply take your money and run.

steve
12 February 2024
Comment from uk.trustpilot.com
I opened an account with $3000.00. Tried to place a bet and they immediately locked my account. Now to get my money back they are demanding 5 different things. I feel they are trying to steal my money, It was easy to give money but impossible to get back. STAY AWAY

Rich
12 February 2024
Comment from uk.trustpilot.com
I wagered with Draftkings on the Super Bowl last nightand they ran a TOTAL SCAM.I played the Half Time/ FULL TIME Option.I played SF to be in friont at the half and KC to win in FULL TIME.Draftkings told me that FULL time didnot include OTbut they NEVER OFFERED wagers with "TIE"at the end of REgulation AT ALL...Now they are trying to STEAL..ALL THE WAGERS.Whether thye omitted the winning options by error or design...This cannot be done in a fair market.Be careful when playing with these sportsbooks.I am contacting Paypal and having all my deposits reversed.Half Time/Full Time – Bets include Overtime. For all player markets, selected players must play at least one snap for bets to have action, otherwise the player is a Football Non-Participating Player. If a player is listed as “inactive” or “did not play” for the relevant game, bets on that player/market will be void.

Jerry Mower
12 February 2024
Comment from uk.trustpilot.com
This company is garbage 🗑. The piece of crap app couldn't even find my location. Looking at the reviews I'm glad it didn't.

TPeters
09 February 2024
Comment from uk.trustpilot.com
Do not play at this casino at all costs! They owe me between $500 and $600 and they refuse to pay me or answer any of my emails. I filed a complaint with the iAGCO about this.I logged into the casino the other day and deposited $200. I proceeded to play and won several hundred dollars. Out of the blue I was logged out and a message came up saying that my account was locked. They told me that I had closed my account permanently two years ago. I had no recollection of doing so however because I was able to login and play and deposit money I had no clue this was the case. Why was I allowed to log in, deposit and play???Now they don’t want to give me any of my money back and the money that I won. They deal with this by not responding to emails at all!

Jeff Johnson
05 February 2024
Comment from uk.trustpilot.com
Got ripped off on Pro Bowl games. Wagered on NFC and they won! DK took my 50 bucks claiming that the AFC won the football portion of the games. No where did they state that the other activities did not count towards the final score! I hate thieves!

kamran afsharzadeh
03 February 2024
Comment from uk.trustpilot.com
this site is scam, never ever deposit any money to this site, if they offer bonus never accept, no customer service or useless customer service. they steal all your money, I don't understand what Government is doing ,why let this site or similar sites scam and stealing money from people why government issue license..

Frank
31 January 2024
Comment from uk.trustpilot.com
Vip host is a joke, worst customer service ever, I'm putting this review after being a great customer in this place for almost a year, over 100k in spending and diamond tier.Once you're assigned to a vip host, u can't get to no one else for your concerns or problems . Mine was Matt A. And I was amazed that this guy has no social skills dealing with customers also je ignores alot, disrespectful, just to mention that he closed my account himself so basically they don't give a s***t about anyone.Honestly I was less frustrated when I was on my own, anyway I quit because it seems that there're lots of other platforms which would appreciate spending customers more than this place

PP
31 January 2024
Comment from uk.trustpilot.com
I played DK squares on a NFL playoff game and wasn't paid for winning a quarter. They said the paid out for for a 3rd quarter win 30 minutes after the game started, not possible. They didn't know when the game kicked off. I explained in detail my winnings, but they kept saying the already paid and it doesn't show in the transaction history. There were about a dozen e-mails going back and forth for a $6.00 payout. I had to select a star in order to post this review. This company doesn't even deserve one star.

AC
31 January 2024
Comment from uk.trustpilot.com
I have spent years on DK. Recently I got vip and my host has been nothing but useless. He has made my experience worst. No answers from him, no texts and just outright disrespectful. Especially for someone who is VIP, this is absurd. Will be leaving the book soon

Dona Pearce
29 January 2024
Comment from uk.trustpilot.com
Do not use this site!. It is the worst. When u win they don't give u u're money for 24 hours and they will only give u a small portion. It's the worst betting site out there. Use any other site but them. What a horrible scam!

keith crawford
27 January 2024
Comment from uk.trustpilot.com
Lost thousands of dollars, then after I hit a couple big wins of about 15k my account gets locked. I am told my account is under review and no further information I was needed after I submitted is documents and pictures. It’s now been 3 months and still no update and they ignore me when I email or go on chat for more information

Underwood Productions
26 January 2024
Comment from uk.trustpilot.com
If you select to do the salary cap 50,000 then select top tier players and go an bet the good players, I swear they rigg the good players to lose and go cold, and the crappier players to get more points and have a fire symbol, they had Tyrese maxey and Joel embid fold after embid scored 70 points previous game, of course, and they lost to a number 12 team ranked defense, I dont believe it and had crappy Chicago win a game at home against a good team the same night that you would of thought would have lost. Don't waste your money they have bots picking players too and playing as bots

Zak Hak
25 January 2024
Comment from uk.trustpilot.com
They took my deposit and then after I won and tried to cash out they restricted my account and told me they were keeping my money and closing my account out of nowhere! I thought it was some kind of scam when they said it. STAY AWAY FROM THEM THEY WILL NOT PAY YOU YOUR MONEY.

BW
19 January 2024
Comment from uk.trustpilot.com
They locked me out of my account after losing a bunch of money. When I contacted support about why was my bank account still being debited days after I stopped gambling. Also, they started sending checks to withdraw money from my bank. When I contacted (emailed) them about this, they denied it and blamed a third party. True story!!!This was 3/2023, something funny was going on.

Gary Pickle
16 January 2024
Comment from uk.trustpilot.com
If I could give this a no star I would I bet and won but they didn't pay me out and then continued to deny my request for a response and I never got my WINNINGS but they sure took my money. I WOULD NEVER MESS WITH DRAFTKINGS!!!!!!UNLESS you just love to get ripped off it's all a big scam as if you don't lose enough money legit. PLEASE NEVER GIVE TIME OR MONEY TO THIS SCAM ARTIST!!!!!!!!!

nick alt
15 January 2024
Comment from uk.trustpilot.com
They dont shuffle cards, screen goes black and your money is just gone when it comes back you cant say any words or you get banned they are a joke and a huge scam

the wolfman
10 January 2024
Comment from uk.trustpilot.com
Locked account for no reason and will now not refund my money.

Sonika
08 January 2024
Comment from uk.trustpilot.com
They are big SCAM, I made a new account and deposited $500 now I ma total $1500 so they locked my account and asked for DP for verification, I uploaded then asked for DP in my hand with face pic so I uploaded again. Now they asked for bank statements so I uploaded. this way I gave them 3 months old bank statements, my Hard Rock and Borgata account details and much more information. Finally they are asking for Jan 2024 full bank statement which is not possible to get on Jan 8, 2024. It is possible only in Feb 2024. They don't give your money back no matter what. They are big SCAM. DON'T TRUST THEM.

Kalen Williams
07 January 2024
Comment from uk.trustpilot.com
Well I went to deposit money and it got added to a “casino rollover” had to gamble my money away with no way of withdrawing I just wanted to do Sportsbook. I hate this app and I’ll be staying to proline for now on. If you guys plan on using this app DON’T!!!!!!!!!!!!!!!!

Carissa Suveges
06 January 2024
Comment from uk.trustpilot.com
Absolutely horrible. They will eventually give you a small win here and (rarely) there when you spend thousands with them in the casino. Even as a VIP member...not much of anything. And when you talk to your host most times they are willing to do nothing for you except tell you "well if you plan on spending more in the future we might be able to help you." I fully believe they treat their new members better than ones that have spent years (and countless thousands) with them. Do not get sucked in.

David Davis
06 January 2024
Comment from uk.trustpilot.com
I've been back and forth all day about being scammed out of 500+ dollars on rocket 🚀 game and it's disgusting they won't respond when they do its someone different every time asking the same exact thing I already sent in I wish I could post a pick here unfortunately I'm another victim to they're games and scams I wagered $398.10 bailed out at 1.47 which =586.06 the screen went white I exited out and back in to see tgat the rocket had blown up at 1.60 and I never got my money and it's insane because I've spent so much time and money on this game I really really liked it but that is crazy that they won't help me out by returning at least the money I wagered or my actual winnings or even credit like how do they get away with thins blows my mind I guess it's okay for them to scam unfortunately all my friends and family play this game and they won't be anymore due to this I will be contacting the BBB and my family lawyer this is straight b.s.

Matt
02 January 2024
Comment from uk.trustpilot.com
Beware of Draftkings! Two times they withheld my withdrawal and did not communicate with me through email or anything else to tell me. I had to contact them and ask why my withdrawals had not been deposited into my bank account. The email I received when I did the withdrawals stated will be in your account within 24 hours. After that didn't happen those two times because the other times it was there, I was told my account was being reviewed. One time it was for me saying your email states I will get the deposit into my bank account in 24 hours. I didn't get it so I contacted them and said it has been over 30 hours and the withdrawals are not in my bank account. I said I have paid bills with it because it is always there. I was told they flagged my account because I said I was paying bills with it. Here is the email I received as their response and had to answer questions before the money was released to me. Your statement raises some questions, and we want to ensure you're using our site safely. So we wanted to check in with you to learn more about what you meant when corresponding with our Customer Experience team. Please provide us with some more context and answer these questions if you'd like us to review your account for reactivation: Why did you make the above statements? Do you have expendable income that you can afford to deposit and play through? Are you financially dependent on the funds in your DraftKings account at this time? Has your play on DraftKings caused you to be in a financial bind? How would you assess your ability to regulate the time and money you spend on DraftKings?Are you comfortable with your current level of play?Do you need a break from DraftKings?Why do you want your account re-opened?They did give me the money that was mine after I answered the questions and I let it go. I started betting again and they held another withdrawal of mine because I had made two separate deposits. After I bet through the first deposit amount I tried to withdraw that amount. Once again they didn't give me the money right away and I didn't know until I contacted them. Their response was, After the review of your account, to remove the restriction on your account please acknowledge that you will only deposit funds intended to playthrough or withdraw to the ORIGINAL payment method which in this case was the card. Once we have your acknowledgment we can remove the restriction on your account.Like I stated I made two different deposits, played through the first amount and tried to withdraw that amount not both deposits and they did this. I know longer bet through them. JUST BEWARE!

Janet Peterson
02 January 2024
Comment from uk.trustpilot.com
This app had made me do literal gymnastics to get my winnings and deposit back. I had to dedicate an afternoon unlocking my account. The last straw was some vague proof of my PayPal account where finally I got clear instructions to provide a statement. A fun "try this app" and afternoon betting turned into a hostage situation to get my money out and I'm still trying. As soon as I do, I will be removing this app completely.

Patrick Garrigan
31 December 2023
Comment from uk.trustpilot.com
Ok - I used pick6 won all six betting 10$ well - they promised 300$ which is 6 bets - 10 to win 10 = 20 / 20 to win 40 * / 3 bet - 40 to win 80 - 4 80 to win 160 5 160 to win 320 6 320 to win 600 This organization cheats - draft king claims not enough people bet and only paid me 40 $ But I’m sure they didn’t refund the people who lost or charged them less for their loss. If this happened to you - let’s set up a class action suit against these cheaters.

Some Review Guy
30 December 2023
Comment from uk.trustpilot.com
Legalized Scammers!!! Stay Away!!! or don't say WE ALL didn't warn YOU! these people been ripping people off for YEARS and the sad part is I'm not sure if we even have a fair case to get all of our money back. This company still being around and promoted is proof of where this country is headed.

Trap G.O.D
29 December 2023
Comment from uk.trustpilot.com
Trash company you a win a bet just for them to lie and say you didn't don't use them all the workers are liers

Gary Goodwin
27 December 2023
Comment from uk.trustpilot.com
Casino is trash, support is useless, they lack the ability to do anything but keep repeating there BS policies that save them from being exposed as the criminals they are that steal people's money. I mean for real look at all the bad reviews, can't that many people be all wrong but complaining about similar issues if not exact issues!! Trust me don't waste your time spend your money on something better and actually fun and not depressing. Everytime I play anymore it's just depressing and sucks. If I was them I think I'd walk into onconmeing traffic everyday until my life ended. That would make it square with all the people they rip off and lye about. Hopefully one day someone goes haywire because of the same things happening and visits them in person and fixes them for good. God could we be so lucky l, fingers crossed!! Not the middle one though that ones for you draftkings. For all you do and all the people you be screwed. Your number 1!!
Lam Thao
24 March 2024
Comment from uk.trustpilot.com
They can lock your account anytime they want, you deposit money and lose the bet, all good, you win with good odds, sorry your account has been locked. want to unlock? submit bank statement bla bla.... everything looks normal, but the first time they locked my account, I uploaded it fully, and they unlocked it, the second time I still uploaded it fully, they still said I was missing bank statement of the credit card, do you know that I previously uploaded that credit card to the bank statement for them to unlock the account, now I use that card to deposit money but the account is locked and requires a bank statement, the question is when Where do they look first to unlock my account? After that question there was silence, my account was locked after I won more than 3, and I had $300 in my account,
They can lock your account anytime they want, you deposit money and lose the bet, all good, you win with good odds, sorry your account has been locked. want to unlock? submit bank statement bla bla…. everything looks normal, but the first time they locked my account, I uploaded it fully, and they unlocked it, the second time I still uploaded it fully, they still said I was missing bank statement of the credit card, do you know that I previously uploaded that credit card to the bank statement for them to unlock the account, now I use that card to deposit money but the account is locked and requires a bank statement, the question is when Where do they look first to unlock my account? After that question there was silence, my account was locked after I won more than 3, and I had $300 in my account,