Dragonbet Review

Not as negative as it looks. I like to pass my time away playing the slots on low stakes. First attempt at 20p stake – £50 up, withdrawal took less than 7 hours to arrive into my bank account. 2nd attempt at slots, won a small amount, back into my bank account in about 20 minutes. 3rd win just now I am still waiting for it to be processed. So I can’t really see a problem with this site at all, fast withdrawals and yes you can gain on the slots, but you just need to know when to cash out. Thank you for a great gaming experience, it’s been a long time. A lot has changed with these sites since COVID

Reply

Absolutely a cracking betting site fast payouts good odds and very helpful support team

Reply

Dragobet casino LTD are a new independent casino with a brand new license from the UKGC, their previous merge with playbook gaming LTD is a different license, although they are holding people’s details from the old license that is there excuse.I received a prompt e-mail with the senior management’s decision after putting up a review on here, scripted crap, complaint not upheld.Closed my account under terms and conditions point 12.All deposits to be processed back to payment method used that part has not been completed!This casino is making up things as they go along, you do not operate under the Playbook gaming LTD license.Go to there terms and conditions point 12. Read it.There is no mention on there site that they use Playbook gaming LTD details (under a different license) They are just using that as an excuse, hoping you will just allow them to reem you!Dragonbet LTD have told me in there E-mail to contact them via there support E-mail not to post reviews.No chance I was waiting over a month contacting them via that method, soon as I posted a review, decision e-mail came.Couldn’t manage there way out a paper bag, clowns

Reply

I have recently opened an account with Dragon bet i have had a few initial slight glitches (mainly cache problem) but when i had a problem with a wrongly settled bet the response time on the chat link was fast polite and was given a free £5 bet.The bet settling time is fast and Depositing quick.

Reply

Really poor odds on slots.Wagered £400.Awful returns.

Reply

Awful dishonest criminals who take take take all the games I played are controlled no features they demand you send in ID but don’t accept proof of address letters they insist on bank statements which don’t have my address on if you don’t comply with providing bank statements they place a win block on your account for every game . they refuse to delete and dispose of your personal data and sensitive information which they have no right of doing. you are a gambling company not god who do you think you are ??? my advice is avoid this site like the plague or just post them your money at least they wont hold your personal data to do what ever they want to do with it. I am going to submit a complaint to the Gambling commission time is running out for bent gambling businesses scamming people John Lovell would be ashamed of what you have done

Reply

This online casino is a new independent casino with a brand new license from the UKGC, they were previously merged with Playbook Gaming LTD under a different license from the UKGC. I opened an account with Dragonbet LTD advertised as a new independent online casino, deposited £320 and they closed the account under there terms and conditions point 12. Where it clearly states all deposits will be processed back to payment method used.Waited over a month now and still have not received the deposits back.It is apparently with senior management.I would not recommend this online casino because they faff about sending 1 e-mail a day, they do not have live chat, there e-mails are delaying tactics and scripted crap, hoping I’m just going to forget about it.Roachbags, you have +£320 in your company account that is not yours!Get it processed.

Reply

They will settle loosing bets, they shall not settle wining bets until you contact them, they shall let you deposit and place bets and a week after, if you are winning, that is when they will start asking for documentation, which they real don’t need since you are on the electoral roll and other credit agency, you will send them the information they have requested and they will tell you to look for other proof of address (which you have provided them already). Please don’t waste your time they are ultra low quality bookmaker who should not be holding a gambling licence and the gambling commission should also be held responsible for giving licences to companies like DragonBet who are wasting customers time and currency.

Reply

Sure! Here’s a friendly review based on your feedback:—I just have to say, Dragonbet is absolutely fantastic! I made a deposit today and was thrilled to win. Even more impressive, my withdrawal was in my account in just 3 minutes—how amazing is that? Their customer service is brilliant too; they really know how to take care of their customers!The only hiccup I’ve encountered is that I forgot my password and requested a reset link, but I haven’t received it yet. If someone could reach out to help me with that, I’d really appreciate it!But honestly, don’t let the negative reviews sway you—Dragonbet is a brilliant bookmaker. Keep up the great work, Dragonbet!— Hope this captures your experience nicely!

Reply

After placing abet with dragon bet last weekend on a horse The horse won after trying to withdraw my winnings they hadn’t payed after numerous e mails they wanted confidential info about myself before paying the bet .I refused to give this so they have refused payment.lthink this company need to be looked at by the betting commission and avoided.

Reply

Genuinely surprised by the bad reviews. I only joined Dragon yesterday after getting a bit frustrated with the long delays with 888. I’ve had a huge win already, which I’m so happy about! Was a bit nervous about the withdrawal process as a new customer but they’ve verified my documents within half an hour of me winning. I went onto the Live Chat feature and spoke to the actual person that had sent out the email requesting documents, so it just goes to show their claim of being a small family run business is a genuine one. I haven’t yet received my winnings as I only won very recently but will update my review with how that goes once I’ve received the money.So far, very pleased with the site and customer service. If there was one niggly thing I’d add it’d be that I’d like for the Luckytap page to be working. I do like the Luckytap games but whilst there’s a tab for them, no games are on there. No reflection on the actual site though. Happy customer so far!

Reply

Placed a £200 bet on the Atlanta v Milan game , bet was taken , within seconds of bet being placed Atlanta scored straight away, they then voided berating it was a late bet, absolutely scandalous, worst site I’ve ever been on, avoid at all costs

Reply

Genuinely don’t know why bad ratings here , easy to verify, pay within 20 mins when withdrawing, tons of games . Brilliant new site if you ask me . Only wee thing is lack of promos but other than that fully recommend

Reply

Never got the welcome bonus but added a good will gesture won 48pence, load of rubbish, put £40 in, then next day £30, complain in live chat about the game play being rubbish, tried to be civil but you just get quoted the RTP %, But got told its theoretical that %. Then had the cheek to ask about my gambling and had my account blocked, I’ve been playing online for 3 years and alot of money spent, when you question the system in place you do get black balled, stopped and blocked, this has happened so many times with different casino, had a review taking down from Trustpilot by A.I before saying I defamation of a casino, but will find it very hard to believe it’s happened again, how can you win when the system in place is for these casino to make money, the whole point is for them to be profitable. Crooks and the say it’s all do fairly, bullshit.

Reply

regulated winnings as the game’s behavior is totally different from other sites.Shame as did thought that it might be a legit site. Odds are skyrocketing definitely would avoid any new registrations as NOT WORTH IT. AVOID AT ANY COSTS.POOR MAKES ME LAUGHT HOW CASINO IS EVEN PROMOTED AND STATES AS A GREAT CASINO ECT. 😂

Reply

So, DragonBet I have given them two stars for the payout I have had no problems with them paying out but their customer service is absolutely terrible. And the casinos does not work. Get better employees and sort out the casino five star after that.

Reply

I have read some negative reviews and I can only speak on my experience. Opened the new account and won a big bet and withdrew same day. It did take a few days to hit my account but once I used there chat on the site it was sorted within minutes. Very easy to set up and very user friendly site. I will continue to use.

Reply

I’m the tik tok you love to watch swangambler plz let me know what you think of this site has soon as possible tell me how you think this site was my ratings here haha 😄 as you know does pat bonuses and doesn’t pay plz hopefully the company sends me the location as they have won my worst company of the year award least bonuses ever thr record for most spins and bonus misses and most fails best one ever 90 Ted bonuses and didn’t get pass the 3 row 90 Ted’s this is the worst in the 15 years of gambling and as you seen how they responded in my chat also the worse help support service

Reply

All games are switched off. No bonuses, if you get a bonus, the outcome will be no more than 5 to10X and after the balance will go to zero in seconds. No win on 3rd,4th and 5th reel. Mostly big bass slots.No scatters on 3rd,4th and 5th reel, Big bass slots, etc. Pragmatic mostly.*After account verification you’ll loose money, no profit, no nothing, just taking money and that’s it. Balance is going to zero in seconds, cannot even play for fun.Big bass for example, you can play £10 without having a bonus, you may get a bonus of 10X but after you’ll loose them all. In the betting area is worst than ever, is impossible to place a bet in the In-play area.

Reply

Met Geoff at Bath Races. What a top bloke. Invited my family into the parade ring to choose best turned out horse, great experience for the kids. Even provided cake!

Reply

I have had no issues with this company, I have won and lost, but isn’t that a risk you take with betting. The customer service is faultless.

Reply

Stay away it’s a terrible site

Reply

Let’s you gamble without ID and then suspends your account after making a deposit and won’t let you withdraw without documents, something which I as a rough sleeper don’t have. I may have to go to the dragonbet office, and having been to prison 3 times already, I fkn well will.

Reply

Wish I would have read the reviews, I opened a account and put a code in for a free bet, didn’t get this, I asked the question via email, I got a email saying what offer do you mean? I said it’s the new joining offer? They emailed back saying “slack dragon” no idea what this means but just sounds disrespectful and someone is taking the pi**, I then emailed back and said what??? They emailed back and said we will investigate your free bet, lol SHOVE YOUR BET UP UR hoop****** it wasn’t about the free bet it was the fact you rope people in and don’t honour your side, looking at these comments it makes perfect sense how bad these are, I like to judge myself which I will but I believe I may regret that decision.

Reply

Stay away from these scam artists and frauds i removed a bet from betslip and closed app down and yet bet still was placed they refused and still refuse to give money back for bet and have now stopped responding to emails and remived live chat from my account

Reply

Beware it is a scam site you cannot win on this site. I’ve not withdrawn anything since 34 months of being on this site. I do warn people just be wary.

Reply

Not to sure how this company getting good reviews they must work for them as its a disgrace frauds and con artists evrytjingnis fine until u have an issue then there rude to u dont resoond to live chat or emails had a bet they purposdly put the wrong ecore up to trick people changed odd halfway through plwcing bet and ddit wek me to accept new odds and then was rude and disgusting on live chat and ignored emails

Reply

I don’t know why the government doesn’t get involved in this mess of a company that lies to the people. I made a withdrawal and they blocked the account for no reason and didn’t give me the withdrawal either

Reply

attention, attention, people, it’s a mess of a site, don’t register, I made a withdrawal and my account is blocked, and I don’t even respond to email

Reply

Was in 2 minds about joining and playing last night after reading these reviews but I won a couple of hundred and they verified me without docs and paid me out this morning so I actually have experienced zero issues and all very smooth.I will amend if things get worse but I cannot fathom why others are treated so badly as it is not my experience so far.

Reply

Solid enough. I haven’t won anything yet but rating it solely in the layout experience and options it’s good enough defo could have a welcome offer that would be better.Hopefully get a few wins over the weekend and try out more for the site.

Reply

don’t use them disgusting rude company asks for loads id then keeps you waiting won’t update you and ignores you on live chat, this is just for verification can you imagine withdrawal

Reply

Having recently opened an account with this organisation I’m warning potential customers to avoid at all costs I have attempted to withdraw the princely sum of £19.93 to the same debit card I deposited on.For some unearthly reason they can’t process this Jumping through hoops doesn’t even gey close I’m reporting these clowns to the gambling commission You have been warned people Stay well away Andrew Higham

Reply

Not bad, but no bet bonus’ like other sites.

Reply

Nothing bonuses on the website it’s awful

Reply

Is the worst betting website in the UK and I have had betting accounts in most of the companies honestly. The verification it takes so long, after that when you want to make a withdraw they start requesting many proof for bank details making the process so slow, my account has been suspended more than 3 times in a week without reason and the only thing easy on this website is making deposits, obviously!

Reply

Independent bookie sister site gentleman Jim’s you ain’t going to get the offers that the big firms offer but it’s about supporting local businesses.I’ve had no issues easy to deposit easy to withdraw that’s the important thing.Would give 5 stars if they had PayPal as a payment method.Casino plays well no crashing games all in all a good experience.

Reply

What a great company, great odds /great service/ fantastic staff / well done Dragonbet.com👏👏👏👏👏👏👏10 out of 10

Reply

Great business. Fantastic customer support. A pleasure to use their website.

Reply

Scam site!!! Do not use these ever! You won’t get paid out even if you do win!

Reply

I want people to know my story! Please read and share! I have been a customer for a while with this company now. All good and no issues while losing thousands of pounds each month.I have always enjoyed playing virtual games. Over the last week I done well and to be honest bet higher than I normally would as I got a few winners on the Virtual (GOLF) supplied by LEAP!!So upped my bets.I was paid out some winning with lower amounts no issues. Then due to winning I went and won £37,000 they said (LEAP) gaming have said their system was (faulty) and not working and due to an error, so no money will be paid to me!! I would very much recommend that everyone who’s played virtual games including the GOLF with YEEEHAAABET and all PLAYBOOK owned companies like Betzone and dragonbet to request to have their money back if they are saying (Leap) failed the software. So maybe all people’s money should be returned if their system is always faulty.I will obviously file a court claim and will let everyone know what happens. This is how they treat a loyal customer when I have a win. This is how they have treated me and I’m a dad of three kids and only work a few hours a week and very low income.Account number 3184

Reply

Worst site ever, no cash out, game finished at 2 and 10 hours later still not updated. Customer service said it’s cause the site was busy lol same again today.Don’t waste your money!!!

Reply

Friendly service easy to use. Good bonuses

Reply

Customer service contact was easily accessible. Odds are very competitive and the exclusive offers weren’t to be missed!Love it.

Reply

A good website. Easy to use. Friendly staff. Good bonuses

Reply

Easy to use website, great interface, user-friendly from start to finish. Never had any problems.

Reply

I’ve been using Dragonbet as my main online service for a few months now. The most pleasing aspect being the speed of the withdrawals. Most firms are extremely quick to take, but drag there feet when giving back your hard earned, not these boys!!Cheers …

Reply

Don’t use them sign up deposit and they close your account as business decisions and say you accept terms conditions signing up

Reply

Fantastic betting firm,quick withdrawals always and plenty of good in play bets..they payed out a large sum of money on a bet that turned out wasn’t a winning bet,contacted them and James was happy to zero my account and told to keep the winnings.amazing thank you

Reply

I have been using DragonBet for several months now predominately for sports betting . I find the platform very easy to navigate , the prices are very competitive. I’ve never had any issues when depositing or withdrawing .I had reason to contact customer services this week regarding the upcoming Cheltenham festival had a very helpful reply within a few hours. My overall opinion is a very good online bookmaker who are doing great work supporting the Welsh Sporting Scene especially Horse racing .

Reply