Dragonbet Review

This company is a scam, whenever you get a big win your account gets blocked , DO NOT USE.

Reply

Easily the best app. The new layout site is spot on! The live chat is always helpful. Can’t recommend enough.

Reply

Started out with great customer service by Amanda .played for a bit then decided to take a time out for a couple of days . Tried to log back in and couldn’t . After sending 4 emails I was told they had me at self exclusion I told them they were wrong and said I would like to reactivate my account . Another 4 emails and 24hrs later I’m still waiting for some kind of reply . They went from answering within an hour to couldn’t careless about the client . Absolutely shockingly bad customer service

Reply

Here’s my honest review. Make of it what you will.I made 7 bets all pretty big money and if they all won the total would have been over £1000. On 6/7 bets I had the selection Lisbon v braga over 2.5 goals. About half way through the game I logged into my account to check on the results and I saw that all my Lisbon selections had voided on the 6 different bets. I found this weird but I thought oh well it happens sometimes to games. Anyway, all the 6/7 bets came in which I was buzzing about, but Lisbon finished 1-1 (by this point I wasn’t even checking that result coz it was void) it still showed that game as void on all bets and I started to receive my winnings from each bet but the winnings had been reduced accordingly as what happens when a game is void. I won a total of £792 and I withdrew £700 and thought I’d keep £92 for other bets next week. Today I received an email saying withdrawal cancelled so I obviously jumped straight on chat to ask. To my suprise they’d set up a new website and my account had £0 in it. They’d swallowed all my funds 🤣. When I asked about the bets on chat they told me that I hadn’t won the bets because Lisbon finished under 2.5 and the voids were a mistake on their end. I obviously disputed this and said that’s absolute nonsense and it’s their fault that happened not mine. I also said that had Lisbon finished 2.5 over there’s no way in hell they would have paid out my original £1000+, they would have just brushed the void under the carpet I know for a fact they would have. Anyway, they gave me the usual bulls*** procedure jargon that every site does when disputing. In my opinion if you have voided a bet incorrectly and that bet has then gone onto finish and you’ve then gone on to pay out your customer, there’s no way you can go back on that. They disagree and maybe some of you will disagree, but there’s not a chance in hell il be trusting that site again and I wouldn’t advise anyone else to. Thanks for reading

Reply

They updated the website today. When I tried to login it says click here to verify account. When I did this nothing happened. I contacted customer service who said no account was found with my email address. Well its funny how I deposited £300 yesterday using the very same one to login. I’ve sent more emails that they haven’t responded to as of yet. I’ve also given them a screen shot of the message I get when I try to verify. It says welcome back. So how can they welcome me back if my account doesn’t exists. Crazy !!.let’s hope they sort it soon as I have £35 of credit still in the account!!

Reply

Won some money, account was flagged for fraudulent activity because i’d mistakenly used the wrong card for deposit and thought I would never see my winnings again. Support instantly verified my documents and re-opened my account. No concerns using these guys going forward

Reply

Dragonbet ScumThis company really are the low of the low, worst odds from 99% of bookmakers. Customer service is woeful and they don’t give any benefits.Stay clear.

Reply

The staff at Dragon bet are extremely professional, efficient in responding and go above and beyond to ensure the right bet no matter how big or small is placed during the live chat experience. Using this service, they attentively answer questions and if they don’t have the answer, they allow time for the traders to come back with the details and message via email. This way, an email exchange for communication is set up which is extremely helpful and gets things done immediately. I’ve been really impressed with the level of care from the team. The go the extra mile to get what you need. I am really pleased I joined up and plan on staying with them long term.

Reply

Don’t open an account with these people, lost around £500 won back about £200 lost some more, then when I tried to deposit some more money I was told me monthly deposit limit was £250 yet they let me lose £500 before they moved the goal posts.web page is poor odds are poor no free bets, customer service poor. Overall experience bad.Not one reply on Trustpilot because they don’t give a f..u.k I closed the account and now I’m getting constant emails about my chat experience. You might get through to Liam who is the customer service man come complaints officer, you can’t make this a..hi..t up, avoid this company at all costs

Reply

This is the first gambling site I’ve joined and after some initial problems navigating around it and a couple of phone calls with customer care. I only have excellent things to report.

Reply

Exceptional customer service especially Angela she is 10/10 goes above and beyond. Ultra fast Withdrawals in my account within a couple of hours. On top of responsible gambling – will message you if you bet early hours to ask why which is great to see they are looking after their players .Yes the websites lacking a few features such as a cash out option for bets, live casino and not a wide variety to choose from.Over £1000 ahead so far in the past 12 months and always got the money straight away no issues at all.

Reply

This casino is complete garbage I made a deposit of 50 GBP I played several slots for 0.50 per spin and the winnings were 0.04-0.30 gbp these slots are complete garbage the game offer is tiny stay away from this platform there are many other casinos that offer good service

Reply

I was taken in by them offering odds on domestic Welsh football, but the website isn’t user friendly and is difficult to navigate. Once I finally managed to deposit anything in my account, every single time I tried putting a bet on the website rejects it and says system error. Don’t bother.

Reply

After a few early issues, the improvements are noticeable weekly! Customer service have been very helpful the couple of times I’ve called them. Definitely going to stick with it, keep improving guys!

Reply

The 5 star reviews are paid for, a toddler could create a website with a better UX than this site.Nothing on the site works properly, after you win a bit of money on a slots game it no longer loads, just chucks you off every time you play (happened on 3 separate games)The reels take forever to landThe sports betting choice is limited but it’s impossible to put a bet on anyway as it logs you out every time you click anything.DO NOT SIGN UP

Reply

Slow withdrawals… the costumer support is not helpful at all… ridicolus bonuses and you can spend an eye of fortune but you will get no personal offers or bonuses … very minimum payment from slots bonuses are a joke…Honestly im keeping this account but hope will get a grip and let play enjoy playing and try to dont rob them.

Reply

Really enjoying betting with a new brand, managed to get much bigger bets on here than I have with some of the ‘bigger’ names. Site could do with a few improvements but I’m sure they are aware of that. No issues with the speed of withdrawals and the customer service has been excellent. Refreshing experience overall

Reply

As a long time critic of all bookmakers, and after this knowing my luck ill get screwed over, but they have been extremely fast with my withdrawals £500+ (under 6 hours) and after an issue occurred with a void bet they actually offered a reasonable offer, i feel obliged to give them 5. Betting companies need better PR staff as people will lose so much more money with you if they fell you are fair. Liam from your live chat was extremely helpful.

Reply

We went to ffos las welsh racing day where we signed up for dragon bets due to a offer for a free bet. There were issues but after speaking to David who was on site we managed to get it working (site went down and issues with verification.)David was very friendly and helped me with the many issues and was very apologetic about the issues. Made the day by offering for me and my family to choose the best turned out on one of the races they were sponsoring.

Reply

Terrible bookmaker unbeleiveably they have now started not putting odds up on certain races it appears to be races where theres a market mover.Very slow to pay and ive had numerous times were have tried to place a bet on a race and its shown constant errors so assume its because they dont want to lay the horse.Avoid Avoid Avoid as you would be safer throwing your money in the fire as you cant even put more than £20 on a football bet or it shows errors. JOKE BOOKMAKERS running a Ponzi scam

Reply