Fafabet Review

Don’t use this site! They offer promotions they don’t issue, don’t give withdrawals, email no help! Should be closed down

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Thank you to everyone else who has alerted people to what a huge distasteful SCAM this site is. Same experience as everyone else. I have closed my account after 3 days having paid their unscrupulous , illegal 5% fee to get a withdrawal done. Ive asked for all my personal data to be deleted and they claim they can hold onto it for a minimum of 6 years. Who might they be planning to sell this data to ? These horrible scammers need to be stopped – this site mist be shut down. I would like to hear from others please what efforts have been made along the legal , governing body complaint routes ?

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Starting playing won a little bit then had to jump through hoops for a sameday withdrawal , moved my business to greatbet now all good over there same day withdrawals

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They deliberately try to make the withdrawal process as difficult, confusing and costly as possible. Live chat support is also completely unhelpful.

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This company is a Huge Scam ! PLEASE STAY AWAY – THEY DO NOT VERIFY YOU – RELEASE WITHDRAWLS – i’m going to my bank to raise a debit dispute as i belive they are breaking the law #fraud

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Should be NO stars, share the same issue as everyone on here, won some money over £9k and they won’t withdraw to my account. Sent lots of documentation but it’s never enough. Stay well clear shouldn’t be allowed to operate..

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No stars – never heard of charging to withdraw your winnings at 5% because you discustingly won before spending 50% of your deposit!!!

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Every time I’m on a winning streak they suspend my account and pretend they care about your wellbeing , but when you’re losing they don’t. They’ve done it 4 times in the past month this time I was up over £500 and rising when they suspended me. Avoid at all costs, if you enjoy wining pick another casino.

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Even if they aren’t a scam. (which I’m not sure of yet), its not worth the time to go back and forth figuring out what documents they need and making sure you submit the correct ones. Had plans for today and ended up wasting about 2 hours doing nothing other than trying new forms/ways of submitting my passport photo. Haven’t had this problem with a single other site. Its really just a time waste, and i was only trying to withdraw €27 lol.

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I am going through resolver to raise my case. This is just the first step before I take this company down. Registered with sense and many other self exclusion programs. Able to sign up with no request for id.Lost a lot of money. Shocker

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Billy from Scotland.I joined this site on the 3rd of November. I deposited £200 and during my betting on the the 4th of November I withdrew £200 and after another horse win I withdrew a further £200 and left just over £100 for the following day ( both withdrawals had no issues). Had a further bet on 5th of November and won a further £200 and asked for another withdrawal ( basically after I finished betting that day I would either withdraw or leave it till I next went back to the site). Placed further bets with the money left in my account for this weekends golf ( bets placed after my withdrawal request). On the 7th of November noticed the withdrawal money still hadn’t reached my account, so contacted on there online chat box. The robot as normal was no help so said they would get an advisor. After over an hour still no advisor so had to email. This is when they said that we need either your passport or driving licence and a utility bill showing all 4 corners of the page and also pictures of the front and back of your debit card, before they will allow me to withdraw ( said there KYC which stands for know your customer) flagged irregularities ( ie I had the cheek to withdraw 3 times in 48hours so they need to see these documents for money laundering and t&cs. Told them I have absolutely no intention of providing these sensitive and personal documents that you would need to pass to a lawyer for a house purchase maybe but not to place a bet? They said they will not allow the withdrawal to take place unless I provide these documents. Obviously this is blackmailing a customer to provide sensitive documents or they don’t pay you out. Obviously I am now in the process of contacting the gambling commission ( there website states betting company has to be ‘reasonable in requesting documents in a set time period and not that they can withhold payments after 3 transactions after 48hrs). Please tell as many people you can about this betting company and hopefully they will be either shutdown or have such a poor customer base due to there pirate actions and treatment of customers. I intend to update this on trust pilot regularly until they either realise there outrageous behaviour or there licence is withdrawn to prevent further people being blackmailed in this manner. I should also mention they still allowed me to place bets after my withdrawal request with no issues knowing if I won they wouldn’t allow a withdrawal unless I provided the above stated documentation. Sharks!!

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Tried to withdraw £300 but although previously verified they are asking for evidence of source of funds. I sent payslips but they then said they needed bank statements for last three months. I sent pages showing salary going in but they are saying that is not good enough and want to see full statements showing all transactions. They state they need to see them to verify source of income and will not release £300 until I send them full bank statements. I have already sent various items to verify my ID but they keep asking for more. They already have copy of debit card. I belong to other sites and none have gone to these extremes.

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Dear Anthony,We are writing to inform you of an adjustment related to a recent gameplay outcome on our casino platform. On 07/11/2024 at 23:36:20, you placed a £1.00 stake that resulted in a payout of £3,717.95. While we are delighted with your success, we must advise that this payout exceeds our platform’s maximum payout terms and conditions.Our terms and conditions specify the following payout limits: Terms & Conditions7.7.1 In relation to any Casino games played through the Services, other than progressive jackpot slots, the following maximum payout rules apply:Daily Maximum Payout: The maximum winnings for any one calendar day (00:00:00 – 23:59:59) shall not exceed £25,000 or the equivalent amount in your chosen currency, regardless of the stake. This restriction applies to all winnings accumulated within a single day. Slot Maximum Payout : · Maximum Payout Multiplier: The maximum return on any single bet, including free spins, shall not exceed 1000 times the original stake. For example, if you place a £1 bet, the maximum payout for that bet would be £1000.· Maximum Single Bet Payout: The total payout for any single bet shall not exceed £4000, irrespective of the bet amount. For example, whether you place a £100 bet or a £50 bet, the maximum payout you can receive from a single spin or bet is £4000.Based on these terms, we have to adjust your payout by voiding £2,717.95‬ to align with the maximum single bet payout limit, resulting in an adjusted payout of £1,000. This action complies with the terms agreed upon during registration.Please confirm your acknowledgment of this adjustment so we can finalize the payout as per the agreed terms and conditions.AVOID LIKE THE PLAGUE, ALLOWS YOU TO BET BUT FIRST WITHDRAWAL AND THIS HAS COME, WHAT A JOKE

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They use to be a great casino very quick withdrawals, I closed my account as they started to request information at time of withdrawel (delay) just seen a review here where t&c’s were pulled up in particular max win per bet is £4k so if you got lucky on a slot and hit a large jackpot it would be limited to £4k or 100 times bet size whichever is lower, if you went crazy and bet £5k on roulette and won say 5.4k you would only win £4k and lose money! (although the terms now suggest they do not accept any single bet over £1k on roulette or blackjack) so if you got lucky and placed 10 x £100 and 1 x£10 chips and hit a number with £100 on, you wouldnt win £3600 as the bet would technically be void on review (bet is over £1k by £10 it may not be rejected by the gaming provider so the bet may go ahead, it just wont get paid at withdrawel), they also have in the terms the max win per calendar day of £25k so if you are on a winning run (I know they are rare) you had better stop at £25k, I would advise anyone playing any casino to check the t&c’s especially as this is what you sign up for (some t&c’s are fairer than others) , I closed my account a few months ago as had them request further KYC and they delayed withdrawel (breaks commission rule 17.1.1, witholding withdrawal at point of withdrawel request where information could have been asked prior), it was a easy solution for me, send the KYC and ask to close the account, plenty of good providers out there just be wary of the t&c’s all it’s what you sign up contractually. Fafabets T&C’S are not the worst , just spend time reading them as it prevents the heartache down the line

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Update: they have been emailing me today and now they are saying after yet more “adjustments they can only pay out £2,442 to me but as a gesture they are happy to send me 3k and a £1000 bonus.. I said no. I still didn’t get the 4k and they are disgusting doing this. I just worry I will be flagged as having won 25k under UK license and then never stand a chance at winning again anywhere else, I’m beyond the beyond of upset and I will never ever gamble on an unfamiliar site again. ☹️☹️☹️☹️☹️☹️ ZERO STARS . I signed up this evening and started playing, about five mins in and I won £25,478 I was absolutely delighted of course, however, I continued to play until i was down by 23,900.. I suddenly couldn’t play anymore and my account was suspended. That was the first red flag. Then I double checked the licensed details at the bottom of the website which sayss they are licensed under UK gambling commission. Great. So I should have no problems withdrawing this.. I emailed to find out what was going on and they sent me part of their terms and conditions saying anyone who bets can only win a maximum of £4,000 in a day. So I am really angry that I’ve been duped. Is this aloud, I mean are they aloud to withhold 21k of my winnings? I have no idea if they will pay me the 4k as they’ve suddenly gone very quiet through email communication. Very dodgy site and would not recommend at all. Yet to see the measly 4k they promised.. let’s see what happens.. currently messaging the gambling commission also.

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Fafabet are a ridiculous company.Every so often you get an email offering a bonus if you lose money. In the email EVERY SINGLE TIME for the three years I’ve been a member it says that the system will automatically credit your account with the bonus the next day by 4pm. They NEVER automatically credit. You have to email them every single time and then play email tennis while they manually award the wrong bonus and then take forever to correct their error.I have to stress – this is every single time they do an offer.Add to that they verify you again every time you want to make a withdrawal asking for the same shit they’ve already got on file that you’ve sent to them.They randomly phone you to make sure your number is correct despite not giving them permission to call.Weirdest fUcing site ever. I’m closing my account with them when they finally get the correct bonus amount awarded for my recent offer.

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This is the worst gambling site I’ve ever used customer service is disgraceful don’t attempt to deposit your hard earned cash.These people don’t even review the messages on here to rectify people’s issues just look at all the messages and not one reply disgusting.

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I recently registered with this betting site and to be honest this has to be THE WORST and most CORRUPT betting site I have used in 20 years of using online betting sites.Having deposited in excess of a 1000 pounds in a week I tried to make a withdrawal of £250 which was successful, however on the second attempt of trying to withdraw another £250 I was asked for verification documentation .So now the lengthy verification process had begun and oh did it begin begin begin and go on and on and on…….from uploading utility bills which had to all be in my name and not my partner name ,and drivers license debit or credit cards Pdf bank statements and bills without a crease in them or a bend in them I’ve still yet to receive my money.Having uploaded my name and address and Bank statements bank cards and drivers license and inside leg measurements I’m still being vetted because my Bank statements are not to their liking and now I have a betting problem and their TEAMS are that concerned about my massive withdrawal amount of £250 pound that they need to talk with their team to discuss whether I can afford to gamble or am I under any strain or struggling financially etc.Having used online betting sites for over 20 years I can honestly say this site if you do try to make a withdrawal will do anything and everything in it’s power to not give you your winnings.I’m still yet to receive any money and they are now talking to their team because I’m an escalating case .Over a week now and I’m being told wait another 24 hours because their verification team still needs to complete their process even though they have 2 utility bills my car insurance details car registration both sides of my debit card a phone bill with name and address on all letters plus a drivers license with name and address a Bank statement screenshot a Bank statement PDF file and phone numbers and as much information I can possibly give yet still no money in my account because I’m waiting for their team to deal with vetting my bank statements and deciding if I need further help.No I do not need help I just would like my £250 winnings that I was told I’d receive instantly when all documents are received.Documents received however does not mean You are verified even though Scotland yard would let me in with the amount of documents I’ve provided.They are doing everything in their power to make you say “Balls to this” “Keep my winnings etc”Very clever in their emails and obviously have pre scripted replies carefully written sticking to their protocols.Please avoid at all costs even if you fancy opening an account for free bets or a quick wager DO NOT REGISTER because you will not receive any winnings after you’ve initially won your first bet.Check all other reviews and you will see that I’m not the first just don’t become their last…. Victim!!!

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Worst casino I have played, suspect unfair practices and game rigging Deposited around £700 over a few days, played a few games on the site they paid out small nominal amounts so the RTP is awful. I thought I’ll deposit £20 and that’s my last. When I opened up the game ‘gold blitz’ a pop up came awarding me £30 I only had £20 in my account so I accepted at 18.04 (6.04pm) plus, there was only an ‘accept and continue’ option on the screen no T&Cs but I was mid play so I didn’t take much notice …so now the game was playing with bonus money and at 18.05 shock horror the game paid out the mega jackpot. I played out the wager requirements and I had £1693 left in my account. I noticed only a laughable £150 was added to my account – the rest £1543 was sat in bonus balance. I complained and this review will get the RNG is verified by 3rd parties, blah blah blah…this is BS…it was just too coincidental the games paid out when in bonus play, Fafabet are safe in the knowledge that the player cannot withdraw a significant amount due to their unfair practices on their T&C’s – which I may add were not made clear to me when I accepted. I had assumed the casino was like other casinos and once the wager was met the remaining balance would be added to account. I am not angry or upset over £1543, it’s the unfair practice and games rigging that I am highly suspicious of and I am escalating my complaints for investigating. Needless to say I closed my account and will not give them another penny. STAY WELL CLEAR OF THESE CROOKS

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I’ve never experienced anything like this! I’ve spent two weeks trying to get back a £600 bet deposit, that was NEVER used. Apparently, it’s for my own ‘safety’ and mental well-being, if the cash stays with these thieving b******s.Next time, before joining up with such clowns, I’ll read the Trustpilot reviews.

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They reel you in. Very quick to take your money then after 2 weeks they want all your personal details of how much you earn.Then they say are you in controll of your betting. Of coarse were betting its a betting site. And to top it all off you can never log in apart from once every 2 hours

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Worst customer service team ever. Asked me for KYC info twice within a year and kept my deposit and winnings. They are breaching gambling regulations. Stay away

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Typical no star scenario.Deposited £300 in funds with no issue – Won £495 on a saturday afternoon, withdrew the original £300; did not arrive, then an email arrived wanting me to send 3 types of info like usual, sent my passport, a picture of my card and my mobile phone bill. They responded by saying they do not accept utility bills like A mobile phone bill. They once again asked me for a gas bill (I have no gas supply!!) my passport and my card info.Needless to say I managed to ‘withdraw’ the remaining £495 from the site – but neither the £300 nor the £495 have made it to my bank account. And now the saga will continue. I have screen shots of everything and looks like will be taking them to court for my £495 and my £300 initial deposit. In the end I sent the precourt protocol document and within 2 hours the cash was in my account.

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Suspended my account after getting a substantial amount of personal information I was unhappy to provide without warning. They would let me withdraw my money or let me use it. DO NOT DEPOSIT, untrustworthy. There Livechat is pointless, it cannot understand or answer anything and will not transfer to a human. STAY WELL CLEAR.

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Same as all reviews account was suspended I was unaware made a deposit and not allowed to place a bet, Then they were requesting photos they weren’t good enough scans they weren’t good enough then pdfs, finally excepted then account still blocked wage slips and tax returns still not enough asked to close account hidden fees,Open an official complaint and also a request for a full sar a little time consuming for them but now will follow all procedures.

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Signed up and deposited fine. had a couple of small withdrawals processed which were less than my deposits. Took a turn when I won more (£400+) suddenly account locked, ignored on live chat and no reply on email. Surprised these guys are allowed to function, will join with others for formal complaints, make sure you all do this

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This company is happy to take your deposits but if you win and attempt to withdraw they will request an obscene amount of documentation and then request you get them attested by an attorney? The company employs delay tactics in hope that you get bored and ‘forget’ about your winnings.This company is nothing but a scam artist and I’ve proceeded to ensue legal action against them. I’m prepared to blow the £1.5k in my account on legal fees just for this.I’ve also contacted media (watchdog and ASA) to help with this. I look forward to helping get them shut down

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Guys please avoid these scammers , You will never get your winnings just like many other complaints . They are con site and it is ok when you deposit online but you will never get your withdrawals. Legal action taken on my side see who wins in the end.

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Same as all the other complaints. The verification process is a disgrace. I’ve sent them my bank statements and they are asking what certain transactions are. Nothing to do with them. I’ve won over £900 and they are making it impossible to get verified. Taking this to IBAS and the gambling commission

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Disgusting 🤢 I just lost everything I had without a win and self excluded myself from online betting because of this site.Just don’t play here .

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Con sight , deposited around 250 throughout a few days . Didn’t win anything over 7 pound . Scatter teases all the time but very rarely hit bonus wins , over 10+ games and 250 pound I had two bonuses each under ten pound. Also website crashes alot and is under maintenance alot which is weird .

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Had few wins that took me up to credit of just over £600. Was about to withdraw but found account suspended. Already sent documents to verify account and so sent couple of emails and was then advised account reopened. I played one more game and had two wins in six spins and this took me to just under £1500 credit. Went to withdraw and my account was suspended again. Second time 48 hours and only been reopened 10 minutes earlier. Sent email and then advised account was under 24 hour review – no reason given. Want to withdraw funds but can not. From other feedback appears this company suspend account if you win

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Account suspended after winning and withdrawn the money and yet my withdraw still pending. It’s okay to lose 4600£ but when I start wining back 4000£ today guess what money now pending withdrawal and they suspended my account for verification. What a bull***.

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Website non responsive, app freezes cannot contact

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Decent so far I’ve played a good selection and wagered a good amount woman decent amount but mainly lower ones which is expected, I’ve enjoyed that I can play for long periods maybe the wins are not crazy but I can play for an hour or 2 usually with only a small deposit.

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Hi I deposited in to the account fine and had no issues. However, after then winning I processed a number of withdrawals. These were quickly “pending” and a series of documents required. Long story short – they refuse to give me the £3800 that they have of mine. Their checks are unclear, their processes very poor and if you win you will not see your money. I am hoping to resolve but otherwise I will be contacting the owner to f the company (Taichi Tech) and also taking Legal action. Avoid at all costs.

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Stop playing here, stop playing here, they seem to be bankrupt, many users are having problems with withdrawals.I have been using the App for over a year and they have never asked me for so many verification proofs as until now, I only requested a small withdrawal and it has been 5 days and I have not received anything, after asking me for so many documents, they tell me to wait 24 more hours, I think they are not going to pay me my money and I will have to report it, it is an abuse because I have been losing for weeks and now they do not want to pay me.

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It’s a scam company. Guys never make a deposit with FAFABET. NEVER WILL GET YOUR MONEY BACK!!!!

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*Warning*Avoid this site at all costs.Worst source of funding checks in the entire industry.Staff are both rude and incompetent.Account suspension a daily occurance

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Don’t bother using this site. Fraudsters and colleagues don’t have a clue what day it is!! Save your money for a better site!!

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They need to all be locked up frlor fraud. Unluckily for them they will not get away with it with me. I’m going to take legal againat them.If anyone is reading this do not play on their site you won’t be allowed to withdraw your money. BE WARNED

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Used them for about 1 year, now they have suspended my account after depositing around 100 for financial checks, no problem i need time to get the documents….. Can’t withdraw my money as there’s a £3 charge for withdrawing. Clowns. “In the event you choose to withdraw funds from your account and have not carried out any financial activity, or if the financial activity on your account equates to a sum of less than 50% of the amount deposited by you, then we reserve the right to charge a processing fee of 5% of the requested withdrawal amount with a minimum charge of £3.00 “Financial activity” is defined by the placing of bets anywhere on this website (voided/cancelled bets do not count). “No live chat, only way to communicate is via email which is slow and causes uneccesarydelays, im sure this is by design to cause people trouble and frustrate them. They make things as difficult as possible and customer service are the worst ever. Thieves of the scummiest kind.

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Do not use this website. If you have any kind of win, they will decline the withdrawal request and write to you to request all sorts of information. Apparently it’s OK to deposit without proof of income but once you have won its now vital information required to verify your account.Once you supply this information, and they accept it, they will say your account is going through our strict compliance procedure and we are sorry for the (unspecified) delay in this process.Despite the fact the regulator the Gambling Commission has this to say about withdrawals”players must not be asked for information at the point they request a withdrawal from their account if the operator could reasonably have asked for this information at an earlier time.”DO NOT BOTHER WITH THIS COMPANY.They will take your money but will not pay out when you win.

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wanting 3 months’ bank statements to open an account not a chance

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Awul customer service. Charging 5% withdrawal fee or have to provide every single document in my life to prove who I am. Never again.

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Don’t know what everyone on about with bad reviews the sites pretty good and the withdrawal go straight in I’m happy with the it 5 start from me 😁

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*Update verification now complete but withdrawals still pending.Withdrew a substantial amount of money. Been now hit with the verification process. Constant emails back and forth that the documents provided aren’t in the right format etc . My first withdrawal which was small was processed without any complications and now that I’ve had a big win I’ve had to jump through hoops and pretty much sell my soul. Its ridiculous and a total invasion of privacy. I have little hope that I will receive my withdrawal anytime soon if I do i will update my rating.

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I think I’ve been stung. Requested a withdrawal yesterday. Absolutely nothing, just been sat as pending. Been asked to jump through hoops on information, pic of me holding my passport, bank statements everything. Extremely nervous because it’s £2100 I’m waiting on. Live chat non existent. Would love to hear how people managed to get their money or if they ever did.

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Lies to customers constantly. How the site is still open and running is beyond me. Investigation now started. Colleagues don’t know what day it is!!

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0 stars if I could. Conning site don’t use. They lie out of their teeth, don’t follow own terms and conditions should be closed down!!!

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