Fafabet Review

Placed bets of around £300 and was asked to provide 3 months bank statements! After I did that and won my bet I was told “our Compliance department has placed a restriction on your account” – can’t bet a pound now!Conclusion: They don’t like it if you win anything.

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Waiting on a withdrawal of £1440 sent all the correct documents,been ignored by email and live chat might as well be none existent.Had to get ibas involved but they are also slow.This is now 4 weeks on and all the withdrawal of £1440 is still pending.

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Won loads on this site. Always quick to pay out. Had a day where I over betted and had an email from them to send in 3 months worth of bank statements, pay slips etc which felt intrusive. Then had the biggest win I’ve ever had in my life. 9 k in total. Had to provide numerous documents but 2 days later I received my money. Absolutely delighted and despite being very unhappy and stressed that I had to jump through these hoops I will say the communication throughout was excellent.

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Although there are a lot of bad reviews this company appears to be legitimate, they are registered with the Gambling Commission – 57385 and the company is registered in the UK. The only thing is they appear to use an archaic KYC verification process which to some may appear untrustworthy, but if you send the right documents then there is no reason your account is verified and your funds deposited to your account. I received my winnings the following day after verifying my details.

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I deposited £25 straight after they decided to suspend my account. Live chat doesn’t work, e-mails they never replied, poor bet company stay away if you don’t want to cry for your money as they are thieves.

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I want all people to stay away from this site, there are thieves, I have a limit of 950£ per month, I had some winnings last night, I withdrew and now I am not allowed to deposit Thieves, drastic measures must be taken, something is wrong with this site

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No bonus spins EVER. This site sucks Don’t play here

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this company are not what they seem are quite happy taking your money but win a few pounds then trouble starts you are CHARGED for withdrawig your own money and company that owns them you cant contact STEER CLEAR GO TO WELL ESTABLISHED COMPANY

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Waiting on a withdrawal… some are instant some take longer than 24 hours. No constancy with this website will not be using again if this is how they treat their customers. Customer service are no help

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I deposited 250 pounds straight after they decided to suspend my account saying they want verification details like a tax reference etc then tried to log in and they say details not recognised they just stole 250 pounds from me this has to be illegal I. do not deposit with this site!

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****Ask for identification only when you win, quite happy to let you deposit…..I left £14.44 in the account and days later it’s gone…..stolen…..you have been warned*****

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I am updating my review of FafaBet.My initial review is given below. However, I give credit where it’s due.They have a prompt customer support service. Emails were promptly answered. Saying that, they should be clear as in what exact documents they require. I just sent in loads.A good customer service is important, as things can then get sorted. Which happened here.Fafabet are OK. They’re OK. Mu suggestion? Make sure you send in all documents and have everything approved before placing a single wager.It’s really odd. The bigger names have never asked me for such documents as they can verify my identity online.———————————————————–I recently joined Fafabet. I like to try out new bookies and they had a decent review on the OLBG site, etc.How I wish I read the reviews here first!Same story as most of the people below. I signed up. Made deposits. Placed some bets. Lost some. Then won some.Now, when I want to withdraw, they are asking for all sorts of documents. This is despite Fafabet running an identity check on me, which I can clearly see on my credit file/report.I proceed to sent in documents. All sorts of documents. They can even commit identity fraud and screw me, given the amount and variety of documents that I’ve sent in.But it’s still not enough! LOL!They clearly don’t want to pay out! This is a warning. Stick to the well-known brands like Bet365, WH, SpreadEx and such. Stay away from these cowboy outfits.Stay far away from Fafabet!

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I deposited money to them from 400 e won almost 1900, and when withdrawing the same problems. Verification literally every now and then something new, acccptują, then suddenly ze yet something and yet something. Avoid them only problems and scammers. money most likely lost.

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Gave it a go but features disappear from the reels very quickly on all their games definitely set up to scam anyone in the UK controlled yet again by cookies to make the house edge 99/% in favour of the provider.eventually they will get caught scamming customers with false pretences no jackpots or even no features my advice is don’t bother dismal con company set up in a bedroom

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Im not one to write reviews. However, this company have let me deposit with no questions. I have also withdrawn a couple of times with no problems. Today I have a decent win and I go to withdraw and they are refusing to pay out. They want so much information ie bank statements, utility bill, bank card. Do you really think I am going to send that information to a company located in South Africa without a British gambling licence? This company is being looked into by the gambling commission. ANYONE FROM THE UK DO NOT SIGN UP TO THIS SITE. I wish I’d looked into the site before signing up but you live and learn.. im just glad I haven’t given them too much money

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Next to none customer service, was not looking to win a fortune, but after £80 depositing, biggest win on casino slot game was £2, Maximum i bet was 40p.Avoid !

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Scammers. Won’t let you withdraw. Avoid

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Have played at most sites and although this ones casino slots may take a while inbetween winning bonus features, in my case they have paid better than anywhere else. Even got highest win i have ever had in over ten years on a feature round. As i say, thats just my experience and maybe my luck will stop. But so far no problems, easy fast withdrawals and decent gameplay. So far i would say best site i have played at.

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Awful. Just awful. Loaded money on to account but would not let me play as has £0.16 bonus left in account which I never asked for. Tried to withdraw my money but as had not wagered 50% of my own money, they would only let me do it if I paid a 5% fee. Reluctantly agreed but then nothing happened as website closed for maintenance for the weekend. Eventually found a back door, authorised the fee, got money and closed account. Showing service. Only good thing was the speed of payout but you need to provide life story and evidence to pass AML checks.

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Played just slots lost money but no 5% taken or issues with payouts.

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Took 2k from my mate con masters do not try imaging if you win YOU WON’T SEE YOUR WINNINGS OR YOUR OWN MONEY!

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They will take your deposit in my case £2000 and wont let you withdraw or anything maybe if you deposit £100 it wouldn’t happen PLEASE STAY AWAY FROM THESE PEOPLE!

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A great website full of great great odds and great people definitely recommend using this site

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Extremely sneaky company as others have mentioned. The withdrawal fee of 5% is even worse when you consider they don’t show you max stakes unless you have money in your account. I deposit £200 to place on a football game and only after depositing it tells me the max stake is £30…There are far better and less shady bookies out there, avoid fafabet.

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Terrible odds on most markets.Don’t inform you that there is a 5% charge on withdrawals without 50% of deposit being wagered until after you have tried to make a withdrawal. They also offer to waive this charge if you leave a positive review which seems a bit scummy.Lack of a live chat which almost every other sports book has makes reaching customer service hell.

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Don’t get why all the bad reviews, mainly people moaning cause they lost money but that’s part of gambling win/lose.I’ve had a good experience with fafabet once verified withdrawals are under an hour, well it is for me.Great experience for me though

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I have played quite a lot of the casino sites in the U.K. and have a really good understanding of losses and returns and what to expect from playing slots. Fafabet though is by a country mile the worst on returns, even the bonus rounds don’t deliver the big payouts that they should. For example 10 free spins won on a bonus round on sugar rush yielded just £11.30 at a £1 multiplier stake. Triggering a bonus can be as difficult as trying to find hens teeth too, their odds have been set way too high to ever make this site an enjoyable experience. As always, I play with an expectation to lose my money but I also expect (and suspect) Fafabet winners to be very far and few between.

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I’ve had the misfortune of dealing with a lot of bookmakers in my time, but these guys are something else! As well as the usual issues of them restricting the stake sizes of customers that dare to win, they also then try and take 5% of your withdrawals! What you won’t have noticed in their Terms & Conditions is that they have a very unfair clause with regards to stakes vs winnings, giving them them the opportunity to reduce your payouts by 5%. Of course, they will say, ‘it’s in the Terms & Conditions that you agreed to when you opened the account,’ and whilst this is true, it doesn’t make it acceptable. How sad that we can’t just open an account, place a few bets and win/lose without having to go through the Terms & Conditions with a magnifying glass! What really made me laugh is when they tried to incorrectly apply the 5% deduction clause, which I disputed. They eventually backed down and paid out (without the deduction) magnanimously claiming a ‘gesture of goodwill.’ In reality, they either don’t know how to apply their own Terms & Conditions or they wilfully tried to apply them incorrectly to reduce my payout. Anyway, I’ve had my fun with them now. Just another bookmaker that won’t take bets from customers that win, but also one that has unfair Terms & Conditions. I can also concur with other recent reviews here regarding their reluctance to payout and the barriers that suddenly appear when you want your money. Barriers that are nowhere to be seen when you are depositing your money! Best avoided unless you are happy to spend your weekends debating the finer points of their Terms & Conditions with them!

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Had no problems so far Seem ok

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Superb customer service from MM. Despite it being my fault the problem was sorted and he resolved matters brilliantly. Thoroughly recommended as they went the extra mile for the customer. Great job.

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Take take take, the minute you win, please provide your bank statements, tax return, sisters dating history, sperm sample, last week’s shopping receipt, everyone’s details in your phone or they won’t pay you out! Stay away. They are happy taking your money but don’t wanna pay out (especially if over £200) absolutely shocking service. But if you still wanna deposit, they will happily take it . Big no go, pls pls pls stay away!!!!!!🤬

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Had a horse in several bets, few of them won and of course the biggest paying double COINCIDENTALLY horse had been changed!!!! Won’t pay out the bet trying to say I put wrong horse in, con masters🤦‍♀️

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If I could give no stars I would customer service is terrible. They were happy taking deposits but didn’t want to give withdrawals. Even without giving me a withdrawal they were still happy taking a deposit of me. Don’t use this site. I had to contact gambling commission.

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Awful happy while they took my money I won a healthy £3000 came toWithdraw no problem theyAll the rubbish starts can you send bank statements can you send tax return bank statements don’t show in come when they clearly do they are absolute rip off merchants I won’t let this lie reported it to resolver and gambling commission and the next thing willBe legal action they will get bored before me

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Does anyone have a number for this site I havd £590 pending since Wednesday Still no payment

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Played on here for the last few days with constant losses then finally won my £450 back, tried to withdraw , then the emails arrived asking for my passport, bank card front & back and a bill with name and address on it ( dated within 3 months ) although I already provided these a few days earlier upon withdrawing a small amount, I sent all these over. I then received another email asking for my bank statement to be sent in a pdf file also what is my current job, monthly income, and what amount am I comfortable depositing monthly. I replied to this email giving them the information and explaining I feel uncomfortable with all these questions being asked now and not when I was depositing and then received another email to say it’s been passed on to the senior team and got wait 24 hour for a reply. All I want is my winnings and not to be asked all these personal questions. Other gambling sites don’t ask for all these things. I will update if I get my winnings.

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Joined today had a small win then it was take, take , take with very few wins and the wins on £1 spin were first 7 scatters nothing then a few pound £7-8 in total for the win, absolutely scam site , don’t waste your money here there is better sites than this.

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Customer service on email was first class. But the chat facility is as bad as it gets. On this point alone I would give this company a swerve. They also clearly do not value good customers. Trust me on this.

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Greetings,I hope this message finds you well. We appreciate your engagement with Fafabet, and we value your trust in our platform.We have noted that you recently requested a withdrawal; however, we observed that your financial activity has not exceeded 50% of the deposited amount.To process your withdrawal request, we wanted to inform you that we can facilitate it with a nominal 5% processing fee.If you agree to the 5% processing fee, kindly respond to this email confirming your consent. Once we receive your confirmation, we will promptly proceed with the withdrawal processMy Reply *******Ok..I will.ensure to bet up to 50% of the deposit fee..ThanksJamesFafa Bet reply to aboveUnfortunately, we can not cancel withdrawals.Kind regards,KGMy ReplyHelloThat makes no sense ..You ask me if I want to proceed with the withdrawal as it will incur a 5% fee..Then when I say no you say well you cannot cancel it now, so why give me the option to proceed in the first place…I do note you also state “reserve a right to request”, so not mandatory..???Ok look I do not seem to have any option than to carry on with the withdrawal..Fafa BetHello,Your withdrawal have been processed with the processing fee.Kind regards,KGStrange betting firm….Though they did pay up with the 5% commission.. 😉

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This chat bot is usseles the only answer what you can take from him is ,,I didn’t get that. Try rephrasing your question.,,

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If they ever ask for 3 months worth of bank statements and payslips NEVER send them. Simply close your account as they will close it anyway. Jokers just like most bookies. If your losing they love you if not they pretend they don’t want your custom because they are worried about you and want to check your finances. Laughable.

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Had very poor RTP but finally got a small withdrawal.Went to cashout and it wouldn’t let me despite wanting to withdraw back to Mastercard I deposited with.It stated I needed to clear some arbitrary amount of funds because I deposited with a debit card years ago that is now obsolete.Utter nonsense and a ruse to get players to lose their withdrawal.You try the chat and you get a bot that repeats “I didn’t get” that ad infinitum no matter what you type.I will now have to pursue this via email but last email never get a response.

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Terrible service!Make sure you have wage slips. Bank statements. Passport . Drivers license .more bank statements. And be able to fill in a financial questionnaire . They have been reviewing my documents for over 12 hours now and there is no communication from their side. DO NOT use this platform.

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I cannot rate any lower. This is absolutely disgusting site. Games don’t load. You are left with one or two in live casino bad technical issues I tried to play many times on casino sometimes it would work of just cut of. I even at one point got logged into someone else’s account. They refuse any responsibility. Please ppl do not waste your time and money here. You WILL lose and the games just shut of.

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Please be extremely careful using this site or just don’t use it all. They breach ukgc guidelines and don’t care about their actions or care about their customers. They happily take you money but when you win they won’t allow you to withdraw without you showing them your whole life. On the ukgc is states ‘If a gambling business needs more information before you can withdraw your funds, for example, for anti-money laundering checks, then they should ask promptly and not only when you want to withdraw your funds.Where a gambling business delays a request to withdraw funds due to insufficient ID, they may be in breach of Licence Condition 17 – Customer identity verification and may be subject to regulatory action.’They are now asking for everything you can possibly imagine even though it clearly states that you can’t delay a withdrawal request to ask for documents. Beware of this company please. Bet at your own risk. They will never have a loyal punters and prey on people to take their money off them. I’m in process of contacting the ukgc so hopefully this way it doesn’t happen to others

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Really poor.Make sure you have wage slips. Bank statements. Passport . Drivers license .more bank statements. And be able to fill in a financial questionnaire . Before you join . Absolute joke !!! Stay clear . Bet with a better well known bookmaker .

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This company is a joke don’t like it when you win.. they are doing everything to hold on to to my funds it’s been 4 days still not received full payment steer clear of these crooks! Worst gambling site I have used in 15 years.

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Terrible company. I tried to make a small withdrawal but they keep making every excuse under the sun to deny me. I only won £64 and they want every piece of information about me. It’s really shocking that they are practically making me beg to get my winnings. Stay well clear folks.

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I would stay away from the casino (slots) on this site as this is not fair game play 2 days straight spinning on the slots and not had 1 bonus which is unheard of when it comes to fair game play please don’t give your money to companys like this use a site with fair game play!

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Fafabet has great customer care service sorted out my withdraw problem ,within a minute i am very happy with Mikolaj service,Thank you Fafabet

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