Fafabet PLAYER REVIEWS(180)
Peter English
15 March 2024
Comment from uk.trustpilot.com
Mr Liang Songworst online bookies ever. I put a bet on every race in the UK and Ireland for 15th and 16th March. All my bets were showing in my account on the 15th. But in the morining all the bets for the 15th were gone from my account leaving only some from the 15th and none from the 15th. About 60 to 70 bets had gone missing. I tries their live chat which is a complete joke.i then had to email them, again a complete jokethen all of a sudden my account is suspended at 8.38pm on the 15th contacted them and got this You account has been suspended until your inquiry from email is resolved. what?says:you cannot suspend my account on that basis THEY ARE A ONE MAN BANDTAICHI TECH LTDMr Liang Song
Mary
13 March 2024
Comment from uk.trustpilot.com
Shocking company lost my debit card and id card and bus pass Next min I know there's over 500pound gone out of my bank wen I pushed and pushed for answers they said why did u change yr bank details on yr account I said I ain't got a account it's obviously the person who's set up the account and stole my money then put there own bank details on to withdraw on there card I'm 78 year old pensioner I dnt know how to gamble I can't now pay my bills They said nothing we can do it's the luck of the draw Absolute joke this company are stealing of a pensioner
tom pullar
11 March 2024
Comment from uk.trustpilot.com
Been waiting 2 weeks for my withdrawal. I have provided all KYC and SOF, yet still nothing. AVOID!!!!
mikey Davidson
09 March 2024
Comment from uk.trustpilot.com
Lost thousands of pounds on one game, bet £1 to win 30p a handful of times. Let you deposit but don't let you withdraw the same money as they want everyone of my details which they already have most! I think this is a rigged website!!!
Jon Bushby
05 March 2024
Comment from uk.trustpilot.com
I had some minor issues with having to send details of a new card. It was handled really quickly and withdrawals were processed immediately.
customer
05 March 2024
Comment from uk.trustpilot.com
Unlike others here I've had no problems with this company. KYC checks were requested when I wanted to make a decent sized withdrawal, and completed within an hour with money in my account once I sent a picture of my passport, card and a bill.
Julia Maheso
28 February 2024
Comment from uk.trustpilot.com
I need to withdraw my money, but no communication at all
matt
24 February 2024
Comment from uk.trustpilot.com
Fraudsters masquerading as bookmakers. Rigged gaming, a help bot that understands NOTHING. If you want to definitely lose some money this is the place for you!
Jason
23 February 2024
Comment from uk.trustpilot.com
Horrific betting site. Take your money no problem as soon as you win a few quid they want to know, account details, personal details, shoe size, height, the works. They also do not pay out when you withdraw money. Absolutely disgusting company. DO NOT USE!!!!!
stu sands
19 February 2024
Comment from uk.trustpilot.com
Everything was fine until they wanted kyc verification. They then want you move heaven and earth just to prove who you are. How much ID does one gambling site need , just avoid as not worth the hassle.
R legg
19 February 2024
Comment from uk.trustpilot.com
DO NOT USE. Easy to deposit, they do everything they can to make it as hard as possible to withdraw. Doesn’t even warrant 1 star.
Matthew Sewell
18 February 2024
Comment from uk.trustpilot.com
Do not Gamble with these fraudsters. First of all their idea of live chat is a robot that can't understand any question you ask. Customer service is ridiculous!!Put bet on horse and it lost by Less than a head. I should of got £10 back as a free bet. After not receiving anything I contacted them by email. They kept telling me to wait for it to be sorted.6.30pm next day was told bet didn't qualify as only for Haydock not Ascot. No where in the terms and conditions did it say this so they are just making things up as they go along.ABSOLUTE CRIMINALS. STAY AWAY!!!
David Ross
16 February 2024
Comment from uk.trustpilot.com
They are a good on line casino Always pay me . Can’t complain.Don’t know why the score is so low .However be assured they are genuine.
John m
10 February 2024
Comment from uk.trustpilot.com
guys please take my advice ad do not bet wiht this company made me wager £700 for just £20 then robbed me of £200 kept changeing the rules as they went along support is so bad they are con merchants ive took this to twitter to warn all others please take my advice and keep away read what others say as well we all cant be wrong they also hate paying out i will, never bet wiht this lot again
Hoo Kh
09 February 2024
Comment from uk.trustpilot.com
lol they complete joke I'm not too bothered I'm with 12 different casinos for my YouTube channel but this casino wants your mother's DNA and dead grandma Ashes for verification get real!! I personally would stay well clear I think there's plenty of the casinos out there what don't want to spam sample dna I have £14 in my account and waiting patiently for it to be refunded.These casinos bring it onto themselves some of them they're rating on casino Guru is low they're Trust pilot rating is low ask gamblers website their rating is low and that's by the casino's monitors!! I've seen it 100 times eventually they just closed the doors because they can't get the customers no more pure simple,I know exactly what kind of Casino this is they make you jump through hoops to get your money and 50% just give up and let them keep it not me trust me I will wait patiently for my £14 and then I will do a YouTube video about the company and go to gambling commission and casino guru anybody else has a problem please make sure you do the same let's get these Muppets to disappear, don't forget the gambling commission says you cannot ask for identification on as a condition withdrawal
BeingChavez
27 January 2024
Comment from uk.trustpilot.com
Stay clear if you want to save yourselves a lot of hassle.I deposited a 4 figure amount and went thought numerous compliance checks and validations giving them all the documents they asked for. Each time they blocked my account without warning and I had to get in touch with themTo ask why.After 2 weeks and being approx 3x on my deposited amount they again blocked my account this time for 12 days citing ‘a thorough compliance review being undertaken’. After much chasing they simply replied ‘we will not reactivate your account’. No explanation, no apology.
Ghanee
26 January 2024
Comment from uk.trustpilot.com
AVOID THIS INCOMPETENT COMPANY , look at all the recent reviews DO NOT JOIN THIS SITE. You will have a fight on your hands to get your money . I joined a few days ago and won a nice amount , they asked for kyc documents first provided them , then even asked for a selfie with Id and then wanted bank statements they proceeded to tell me they weren’t original bank statements when they were ! They finally reactivated my account and I got my withdrawals . I was happy after all that going back. Forward with document requests . I was verified. After all this 4 hours later I thought I log back on play again so I deposited money and guess what they locked my account as soon as I deposited!!!! Then I get emails asking fir the same documents that I just given hours ago and they checked . Now I’m just get one line vague answers and they’re not explaining themselves . I’m in no man’s land. Very stressful I am on various sites I have never encountered anything like this in all my time . There are so many better reputable betting sites out there avoid this site wish I had seen these reviews before I joined .
John Stokes
26 January 2024
Comment from uk.trustpilot.com
withdrawal experience is very poor.. tried chat and emails all to no avail.. account says withdrawal done... but no funds received... its extremely poor customer service... i will forwarding my complaints to the relevant betting governing bodies
Dimakatso Mofokeng
25 January 2024
Comment from uk.trustpilot.com
The service is very poor live chart is not attended 😢 Poor custumer serviceI made withdrawal yesterday morning still not approved. I have bonus offer is suspended without any reasons.Mind you it is my first time on this betting site you can think of frustration I am facing I am really disappointed 😞
Stephen Rae
23 January 2024
Comment from uk.trustpilot.com
Requested wage slips and bank statements to verify my 'source of income'. When I objected as it seemed somewhat unnecessary (I had already sent them a photo of my drivers license and proof of address) they immediately closed my account. Shambles.
Fairgame
19 January 2024
Comment from uk.trustpilot.com
Very poor payouts, play elsewhere
Jayda
16 January 2024
Comment from uk.trustpilot.com
Disability Discrimination Act 1995. I have had an account with fafabet a few weeks I was allowed to deposit multiple times and no questions were asked, Id was verified, a couple of weeks later I was requested my source of funds I explained to them I was disabled, my account Was then closed with no explanation I feel offended and very angry, no where does it say that employment is a requirement to gamble, if that is so how are pensioners allowed to gamble, are they excluded too, fafabet you must fulfill my request or I am taking this to the equality commission
Karen Willis
13 January 2024
Comment from uk.trustpilot.com
I would give a zero if I could. I have been waiting for my withdrawals and it just says pending. You go on live chat and no one is there. Awful company I definitely would not recommend. Stay away guys!!
customer
07 January 2024
Comment from uk.trustpilot.com
£10 free bet given ihad £5 each way on a horse it came second = £10 return nope they won't pay out came up with the t/cPlease don't bother with this lot I have closed my account with them be warned
Mark Chapman
30 December 2023
Comment from uk.trustpilot.com
This company don’t like to hear any issues they ignore and don’t bother responding if they don’t like the answer it doesn’t look at facts or details you supply Don’t waste your time with them find another
adam craig
30 December 2023
Comment from uk.trustpilot.com
Not a bad company, been playing here a while now withdrawal are quick can go on long losing runs but that's how it goes , more game providers are needed on the casino and some sort of loyalty would be also recommended. I don't bet on anything apart from horses and mostly a slot player . My overall experience at this site has been ok . Only game I wouldn't recommend is wow pot poisen kingdom currently over 200 down 20p spins bonuses take between 800 to 1200 spins average pay 25x , jackpot wheel I've had once paying the lowest .
Jayda
28 December 2023
Comment from uk.trustpilot.com
Username Jeyda321 Genuine UK customer joined up the other day, deposited a few times win some and lose some as normal then gave a nice win then withdrew it they asked for verification I sent over within minutes which they responded to in less than 5 minutes then money was in my bank within 10 minutes very happy with how swift everything was 😊👍👍
Mr Craig Blair
26 December 2023
Comment from uk.trustpilot.com
The team at Fafabet are always super quick and very helpful in the live chat! Withdrawals are fast and the website is very easy to navigate! My favourite betting site to use by far!
Mark
24 December 2023
Comment from uk.trustpilot.com
Not the best. But can confirm customer service is the worst out there been on live chat and sending messages and the person I am connected too just suddenly ignores you. Absolutely no service at all. They also suspend your account for no reason . I personally would advise go anywhere else it will be a better service .
Ronedi
20 December 2023
Comment from uk.trustpilot.com
I have withdrawal issues with fafabet company also l contacted them via email asked after withdrawal l would like close my account but l refused now asking my details payslips, banks statement, passport, income, tax etc now they say on email they can't verify I doesn't match...Please guys do not use this company is fake also its not british company
maureen maguire
19 December 2023
Comment from uk.trustpilot.com
This site says it has a British licence but if you try and go on the so called licence number says information is not available to you. I have made 2 withdrawals from this site in the past with no problem . Now after taking £100s from me they are refusing to let withdraw. Do not believe this site site has a British licence. SCAM DONT USE
Mark
19 December 2023
Comment from uk.trustpilot.com
Zero stars! You won't win.....I've deposited and lost £1700 in 2 days
Huseyin Ulas Atay
17 December 2023
Comment from uk.trustpilot.com
1:Most basic site2:Their cash out never works and even if it works they offer you peanuts money3:Verification is so BAD if your income comes from business abroad they keep asking UK one4:RACIST(if i wasnt sure i wouldnt mention)5:I am pretty sure,if u win good luck with withdrawing6:They add promotions there but none works,if u ask for it they will give u %10 of it.7:HONESTLY JUST STAY AWAY
Andy Dolan
17 December 2023
Comment from uk.trustpilot.com
Was fine for awhile, then when I had an issue I received awful customer service. Closed my account after that.
P
14 December 2023
Comment from uk.trustpilot.com
I would not recommend this site at all. No live chat, no telephone numbers and appear to be run by a very small company according to companies house.Suddenly they wanted all my financial details, wages, salary, savings, how often I wanted to bet, how often, what job I had ....not a chance i woul give all this to a bookmaker just so I can have a football bet...
K.Choudhury
14 December 2023
Comment from uk.trustpilot.com
The most unprofessional and uneducated people I have had to deal with on gambling sites.
Winston
14 December 2023
Comment from uk.trustpilot.com
Will take all your money on sign up, no questions asked. I was allowed to put on £2000 on day one. Yes, I was drunk. My fault but other companies ask you to set a limit straight away. I stupidly thought that all companies look after us. It wasn't the case with Fafabet. They just want your money!
Mick E
10 December 2023
Comment from uk.trustpilot.com
The worst online betting company I have come across. In this day and age where banks no longer put card number, expiry dat and 3 digit number on cards Fafabet want that information before paying out to the card I made the deposit on. It’s crazy, they took the deposit from my card but refuse to pay back my winnings to the same card.They are so unhelpful and owe me money which is rightly mine.
Kk
09 December 2023
Comment from uk.trustpilot.com
They closed my account...even if I send my source of fund with Jackpot major winning..When you play the game here, after losing money , you are gonna get trouble ,, system here for example automatically doesn't work , be careful of deposit and when you lose , you are in trouble, don't trust anyone else, I think they are staff there, you can't win, even if you win, spend 10 pounds spin to get 200 pounds and system allows you not to win anymore...
Luke Donkin
08 December 2023
Comment from uk.trustpilot.com
Surprised to see so many negative reviews in all honesty.The absence of live chat may put a few off - but if you email them, they respond extremely quickly and have no trouble sorting your issues out.Prices are sometimes worse than competitors, however I really like this site. Keep it up!
Aarron Smith
08 December 2023
Comment from uk.trustpilot.com
Surprisingly a brilliant website for the casino side of things. You do have to provide documents for verification, but if you do this first is last then they reply straight away (within 1 hour) withdrawals take less than 24hrs. I don't understand the bad reviews, my first deposit of 30 turned into 700. Happy days!
Customer MR M D OWEN
01 December 2023
Comment from uk.trustpilot.com
They shut my account after I was doing okay with blackjack poker & pairs -- I wasn't losing hundreds, anyway.
Dee
29 November 2023
Comment from uk.trustpilot.com
This site is the most horrible site i have ever visited i would urge anyone looking at this site to run, No live chat Brutal take down with each deposit and on site errors during game play. Very very bad if your already a member run now don't wait
Adam Hall
25 November 2023
Comment from uk.trustpilot.com
Excellent in all areas!!
Tracey Taylor
22 November 2023
Comment from uk.trustpilot.com
Very quick vefity my details and pay me out with in two mintues of send the email for veftiy my detail amazing resond
Neil Cartwright
09 November 2023
Comment from uk.trustpilot.com
Have not been a member for that long , miserable offers for joining up I.E. NOTHING , no free bets , no free spins but had nice win on a football treble and website is easy to use , quick and doesn't crash.No problem at all so far.
P
05 November 2023
Comment from uk.trustpilot.com
Awful company unwilling to share it's financial information with me despite asking for all of mine. I wish I had read the terrible trustpilot reviews before signing up.
Nancy
04 November 2023
Comment from uk.trustpilot.com
Signed up on the 50% of losses back as a free bet, lost an initial £60 and didn’t get the free bets. Sent 2 emails to support but no response. No live chat. Seems a scam
Tracy cook
25 October 2023
Comment from uk.trustpilot.com
Joined today and deposited then couldn’t find a slot game to play as they were crap so put into withdraw my money but as I didn’t play a game I’m not entitled to my deposit back but now don’t know how to cancel the withdrawal and just spin it on a crap game then leave this rotten site !!!!
Paul B
16 March 2024
Comment from uk.trustpilot.com
Welcome bonus comes with big rollover requirements which is fair enough, if you are lucky enough to get through the wagering requirements, no matter what you win, it will be reduced to 10x the bonus, I watched my balance go from 1200 to 250 upon completing the wagering requirements, they have done everything to make you fail here, won't be using again!
Welcome bonus comes with big rollover requirements which is fair enough, if you are lucky enough to get through the wagering requirements, no matter what you win, it will be reduced to 10x the bonus, I watched my balance go from 1200 to 250 upon completing the wagering requirements, they have done everything to make you fail here, won’t be using again!