Fastbet Review

These muppets closed my account after I had the audacity to withdraw £84.50 from my account. Sad, desperate scum bookmakers.Avoid!

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This company is registered and operated from Malta so beware of submitting personal data as they may not have the same data protection standards as UK. Submitted my UK driving licence (valid with the DVLA) when asked by RaceBets for verification. A few minutes later received a message saying they could not accept my licence as it was out-of-date. (verified by DVLA that it was in-date and currently valid) Then was asked to submit alternative verification such as a utility bill which I did! Again, I received a message from RaceBets that they could not accept this but did not give a reason. Up to that point I had spent a lot of time during the verification process and simply gave up in disgust. Personally I believe their verification process is a scam to entice people to give as much data as possible then probably promulgate it on to a Third Party so BEWARE.

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Quick withdrawals and good site with good variety of markets (perhaps not as much as others but still enough for me). Would recommend.

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Appalling service, sent email asking me to top up and get upto £25 match free. Deposited, money taken from account and no balance on account. No live chat, no phone contact available. Just theft really… well emailed, we will see!!

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I at first really enjoyed playing slots on the website. When it came time to providing my proof of identification and payment for making my deposits to the website and retrieving my winnings is where I came into many round and round jump through hoops over and over again with still zero results and still no results till this day. I provided approved identification repeatedly and also provided documentation in regards to the pre paid credit card that I made my deposits with. Also gave documentation in regards to my personal bank account that I never made any deposits to the website as per required by the website even though I never made any deposits from my personal account but asked that my withdrawel be made to my checking account from the website. I didn’t understand why they would be needing bank statements from an account that I never made a deposit to the website from. I was so excited about my 700.00 winnings right before Christmas and like most other people out there obviously had made plans on how and who I would be spending my winnings on for Christmas that I was eager to send all documentation that was required in order to recieve my funds. I had done this at least a half a dozen times In all different formats and sizes and it was always rejected. Never did recieve any of my funds to date. The website locked me out of my account denying me any access to my account or funds and still to date wouldn’t let me access my account or funds. I recently sent my identification documentation yet again to the website only to get an email back informing me that management has made the decision to close my account indefinitely and was advised that if I opened up yet another account that they would again imediately canceled my account and seize my funds and or any winnings I may have. And along have seized my 700.00 winnings that I originally tried to withdrawel. Are casino websites allowed to seize money that doesn’t belong to them? Are they legally aloud to fraud and steal hard working single mothers and fathers money? What kind of punishment if any do they get when this sort of thing happens and who do I turn to in order to help me or is there anyone or anywhere that I can turn to in order to recieve help and have them fined or punished for their illegal actions towards myself and poor illegal business conduct? Please help…..

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Please dont play their rigged virtual sports. 10 bets lost in a row. Impossible to lose this many on a non-rigged system.Save yourself from their fraudulent games.

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They will do everything in their power to not pay you out your winnings, I have been using online sites for over a decade, and guts is the one place where every withdrawal is almost impossible to make, no matter how much you deposit, when you want it back you will face every single argument and issue under the Christmas ?.I have made a withdrawal to my bank that they canceled sayng It can only be withdrawn by card, then when I do the card they said that I can only withdraw to my bank acct?The customer service reps, lie and use advanced delay tactics. No phone lines.Callbacks are not working.I strongly suggest anyone having issues with them to email the UK gambling comision and file a formal complaint against them.They should not be operating in the UK with a license.I will update on my status.

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Quick withdrawal of winnings. Good variety of markets although couldn’t see any Horse Racing or Greyhound markets and had to wager my entire deposit but other than that not had a problem here.

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signed up today put 50 deposit in verified my id within 2 hours win 450 and money was in my bank 8 hours after my first deposit got go say this company is the best online bookmaker I have ever dealt with couldnt believe how quick they pay out

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Average service and the best way to get to see

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the slots never pay ever you just cant win. football odds on lyon to win city they offered 6s when other sites were 11s.rubbish site

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They have ignored all my emails and don’t seem intent on paying out even with authorities involved If you read this please avoid this company. Nothing but headaches. You shouldn’t have to sweat the payout

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DO NOT USE. Offer welcome bonus then don’t pay it using excuse of not available for uk. Rip off. Balance withdrawn and account closed. Worst one yet. Also reported to IBAS and gaming commission.

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Signed up to this website,my verification was easily sorted and had no issues regarding refunds/withdrawals, but they literally Rob people in their slot machines. I have never won a jackpot or bonus ever after spending hundred’s of euros, there’s no customer loyalty as regards free spins,bonus credit etc. Worse website ever as they clearly just Rob people if their money, you would have more luck on a scratch card, avoid at all costs!!!

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If you new in Betclic, they will let you win a little money. But then, nothing you get! In online casino i started to spin, and loose the bet 53 times in a row! In the 54. spin i got my bet back, then again nothing 34 times. This is a scam! They not let you to win a penny in absolute disappointing way…

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even if you win, you will never see your money again

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Have to say ive been with bethard for 6 months now for their live casino. Great withdrawal service, fastest I’ve found, funds in my account within minutes

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Denied me access to their website and when I asked why I wasn’t given a reason. Refusal to comply with GDPR laws, refusal to remove my details from their system. Watch out for these guys!!!

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I joined because it’s the only site that gives Scottish Lower Leagues AND Scottish Juniors (Which I follow every week). But adding winning bets takes ages and they change the goalposts all the time. I only stay because of aforementioned Juniors. Trying to log in is p**h

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I would strongly suggest avoiding this site. I signed up and claimed the bonus deposit. It was showing in my account, but it was just showing as “initiated” and not “active”. I emailed support asking to activate it for me, and literally emailed them back and forth about 8 or 9 times before they finally relented and activated it. I am sure they do this with everybody! It sounded rehearsed. Blatant scam!The reason they gave was “You had to email us before you placed any bets. Now that you’ve placed a bet, I can’t activate your bonus.” Uhh, what?It was only after I said I’ll be forwarding our email to the gambling commission that they finally said they’ll make an exception. I got my bonus in the end, but these guys are the shadiest bookie I’ve ever dealt with. Avoid!

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They asked for my ID which I sentThat was 7 weeks ago. I’ve sent about a dozen emails all which they have ignored. They have no phone number and live chat really are thickThankfully my balance is less than a £1 so don’t care but the way they treat customers is ridiculousThey seem to think they’re above the law and can do as they pleaseWould avoid like the plague

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DO NOT USE THIS SITE ..This site scammed me twice.I took a price on a horse at 3-1 .It won the paid me 2.7 ,just over 6-4…The next race I bet a horse at 2-1 it won at 9-2… and they paid me 2-1.I e-mailed them to complain and they just fobbed me off .I also didn’t get my promised £20 sign up free bet offer either.Again tried to fob me off.Ive tried many betting sites,down the years and this is by far the worst…0 out if 10 for me..SHOCKING.

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Ive had my account for just over 3 weeks now. I have had zero problems with them. My Account wasVerified is about 4/5 hrs. I have made many deposits and withdrawals with no problems at all. A very trusted bookmakers in my eyes.I will update if I have any problems down the line but so far its been smooth sailing

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By the sounds of it, others have had the exact same problem as me. They terminated my account without me even placing a bet after opening an account, and like the others say, after taking my personal information. Didn’t even realise that was a thing that companies do, maybe they can use it for certain advantages. When I e-mailed them they just said they can’t provide any further information as to why the account has been closed. The same company own Yabo and they did the same with my account there, although that one was open for a month or so. As they haven’t given a reason for the closure I presume they only want people who spend £100 upwards a day (and lose the money) otherwise it’s not worth it for them. As mentioned in other comments, it could also be so they can use your personal information.

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Refuse to payout on League winners this season as the leagues were incomplete and void, all other bookmakers that I’ve seen ARE paying out, won’t be back with them..

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Opened and verified an account placed bets won some lost some. One day suddenly limited to £1 bets.This after I had lost 20% of my total bet amount. Apparently they ban losers, now no way I can ever get that lost money back.

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Dreadful! Tried to make a small bet today, only for it to be cancelled by them.Then I received an email telling me that restrictions had been placed on my account.I contacted them asking why, and their response was as follows:”I hope this email finds you well. My name is Rose and I am a Customer Support Team Leader here at RaceBets Please note that in accordance with previous correspondence, this was a business decision and one made at our own discretion. May we remind you of our T&Cs “8.2. We reserve the right to limit or refuse any bet made by you through your Account at any time. We are not obliged to give reasons for doing so but will make reasonable efforts to give reasons where possible”. Should there be anything else we may assist you with, do return to us by Email, Live Chat or phone and we are happy to assist. May I wish you a great rest of your day!”My response to them was a bit childish but it sums up how annoyed I am”Hi Rose,Thank you for your swift response. I am surprised that your decision is considered a business decision, as I have hardly had an opportunity to conduct any business with you. It is not for me to question your business practices but I would expect it would be in a bookmakers interest not to alienate their customers.As such, I would like to inform you of my own business decision regarding Racebets…I will take my business elsewhere. And I will not be recommending your business to any other person. I will not have a great rest of my day. You have alienated me.Worst Regards,Henry”

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Tried to register with them, they required a bank statement and driving license. A bit pushy but alright they’re not the only bookie that requires that and I can see why they would, so I submit the documents and two days later I get an email saying they have been rejected because they don’t accept the high resolution colour scanned documents and want photos instead? What the hell?Looking through the other reviews I can see I dodged a bullet anyway, I’ll take my money to other more trustworthy sites.

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Opened account but immediately restricted because I had logged on on another device. Like millions of people I regularly use a laptop and a tablet to log in to various accounts depending on my circumstances. Contacted customer service but got no adequate response from them. Seems like they want you to sign up but the decline any offers that should be available to you. Avoid.

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Can’t Complain. Opened account – verified docs – used bonus – won – withdrew all in one day. Job done.Don’t know what everyone’s issue is.

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Tok out some money and verified my account.Recieved the money i wanted to withdraw but they closed my account afterwards and it still had a balance of around 6600 kr that i had no access to.I would not recommend mobilebet at all.

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Quite how this outfit were awarded a gambling license is beyond me. You’re more likely to have an audience with lord lucan than get paid by these sharks…… AVOID AVOID AVOID!!!

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I would give it zero if I could. Made a few deposits and placed small bets on horse racing upto £5 and had a few winners one day (ironically the horses tiled on their own site) I made a few withdrawals of £10-£30. I then got an email later the same day saying that I could no longer place bets or use any of the games. Basically I have been banned for winning very small amounts of money. It’s actually funny that I have been banned for following the advice on their own site. Clearly they only want people who lose money on their site. Best stay clear of these clowns.

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What a strange company. Joined up. Played once. Got a weird, robotic note from them saying I was an unacceptable risk and that my account was being terminated. Makes no sense, but following the welter of criticism on this site it’s clear it’s their loss, not mine. Good riddance.

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Ante post- Terrible company, as previous review states, I have accumulators with settled winners but they are returning only stakes, I am waiting on a 1/1000 shot which won’t settle in time, they are stealing £1400 in the process. I have raised with gambling commission and ADR and suggest you all do the same

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Really sad to see them go, they were one of the best bookies.

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Very bad. Belong same company with ComeOn betting site. You gona waste a lot time listening their bull* chat comments. Always need to go there and ask your freebets they promised you and they make it some long and difficult. Just go and find another betting site, your life is much easier like that. Don’t care whatever they promise you couse theres always some tricks you need to do before betting bonuses they say they give you.And don’t believe them being so good and honest when they come here and comment these negative comments about their company. If they would really care their players these comments would not be here. It’s like they come here to talk us while they ignore us when talking their page chat. Very low moral company!

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Very poor bookie who do honour promotions, when I complained about one such case they limited my account.

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This lot make bettway look good. Check out twitter and you’ll see how many people haven’t been paid and still waiting and have been ignored. They are getting away with not paying people and flat out ignoring themThe spineless useless Gambling Commission have done nothing about them

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GOT A MESSAGE SAYING MY ACCOUNT NEEDED VERIFICATION BUT DON’T WORRY I’LL BE ABLE TO BET AGAIN SOONThat was 3 weeks ago I sent them all the documentation and despite numerous emails they just refuse to reply. Why the **** do they act like they’re doing me a favour??? You can’t even phone them and live chat is disabled??? I’ve sent an email to the GC about them and the tacticsEven when /if they get back in touch I won’t be using them with their chitty attitude to customers.

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BEWARE KEEP AWAY FROM GUTS i only won £250 and they closed my account saying it was a business decision. When i asked for a withdrawal they want me to send them a selfie but it doesn’t state this in their verification t&c. I have no problem sending them my driving license, utility bill and proof of payment method but no way will i demean myself to holding up a piece of paper with the date on it when i did not sign up for those terms. I stay away from casinos who ask for selfies as they are usually the ones who are reluctant to pay out winnings. They have even stolen my initial £100 deposit. BEWARE and keep away if your thinking of signing up as you will regret it.

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Stressful experience. Provided all ID documents as required. They then blocked my account and had to answer questions about my experience with gambling. They then unlocked my account and after winning a few times with Sportpesa, and made a few withdrawals and deposits, I decided to deposit some more money and play this morning. They suspended my account whilst playing an online casino game. Checked my emails and they sent me one asking for source of wealth information requiring bank Statements and wage slips. They should clearly have information on their systems that I won a large amount of money from them very recently and have clearly deposited less money than what I have actually won with them. To me they are clearly trying to make excuses and as hard as possible to not pay out my recent pending withdrawals and haven’t a clue what they are doing. So the request is unnecessary. This is the second time they have blocked my account in my opinion for no reason and certainly wont be using them again. Appalling customer service and clearly dont want my custom. Complaint to Gambling Commission pending.

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How do they have a licenceIt’s 2020 and no live chat or phone numberYou have to email them and wait at least 3 days before they replyThe worst firm EVER and thats saying something1 star is more than they deserve

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Great service, user friendly site

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Don t have any problem with them while playing casino, cash-out always comes in few minutes. Back in days was good bonuses, now lil less extra value. As whole good site.

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Slow improvement, customer service knowledge is very minimum anout esport, they esports sucks, they took your money when match is cancelled, meanwhile other site have more fair policy when match is cancelled because of connection problem

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Faster card visa payment ever. Few times been under 12 hours. Process extremly quick. Verification done in like a hour or two. Customer service brillant.Games and roulette brillant. Increase my limit here will be using this site forever.

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Stay away from their casino. Complete scam. Over 1000 spins 0 bonus. Very long streaks of no win spins. They must have set their RTP % to rip off. And they take hours to settle sports bets.

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Well, probably the worst casino in the 21. Century. You have no chance for a win. Losing over 10k in only 3 hours is just a shame.Shame on eu and us authorities who allows such criminal casinos to be accessed. They should be blocked as many people are getting scammed.

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Terrible company took a break tried to reopen my account after 2 weeks I received a response to my initial email asking for various details plus proof of identity etc these were supplied two weeks later I www sent the same email asking for the information id already Provided so 4/5 weeks after requesting account still isn’t open – customer service for this company are a bunch of chimps their Combined IQ is probably less than 100

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