Genting Casino PLAYER REVIEWS(746)
Shehzad
03 January 2025
Comment from uk.trustpilot.com
If anyone sees my review please don’t play if yu are not millionaire please don’t play all fix machine yu can’t win from machine I lost money I don’t mind lost but machine 100% cheating don’t play don’t waste money
Wayne Roberts
02 January 2025
Comment from uk.trustpilot.com
I’ve spun over the last two days big bass Christmas over 800 spins yesterday 31?teases no bonus today 300 spins 21 teases no bonus so over 1100 spins 52 teases for a cost of £166 pound for no bonus I have only just come back on the site and I no why I left stay away from this site not random at all
june
02 January 2025
Comment from uk.trustpilot.com
Great experience for all budgets easy to use.
James Cain
02 January 2025
Comment from uk.trustpilot.com
Put a hold on me playing for 24hours straight after excepting deposit. Then dragged there feet paying out win. Closed account won’t be playing online with them again
Ross
01 January 2025
Comment from uk.trustpilot.com
hopeless site rescritcs you constantly and try and get a bonus after youve been a member for a while , no chance
MISSROBERTAMCGIVERN
01 January 2025
Comment from uk.trustpilot.com
I deposited fine then wouldn't let me play any games kept telling me to contact customer services and when I did they told me there was no restrictions on my account
dapz
01 January 2025
Comment from uk.trustpilot.com
Getting casino have a fair withdrawal process and great offers
Liaqaat Iqbal
31 December 2024
Comment from uk.trustpilot.com
Relevantly exciting lots of guest not as much welcoming as I would have liked but definitely an enjoyable afternoon
gillian douglas
31 December 2024
Comment from uk.trustpilot.com
For some reason I couldn’t get my withdrawal and it was £90 so it’s put me off depositing any more money no bother taking it then couldn’t get it back
JORDAN THOMPSON
31 December 2024
Comment from uk.trustpilot.com
Don't do any sorta of promotion or bonus, you'll have to wager 65X which is absurd, spent £5.50 on wowcher to win £30 only to be told I need to win... £1800 to get any of the money, this is not a serious casino and I would recommend another place
Garry menzies
30 December 2024
Comment from uk.trustpilot.com
Great games and quick withdrawels no problems at all with the site
Thomas Kelly
30 December 2024
Comment from uk.trustpilot.com
I got a promotion in the post saying free spins available if I log in. Logged in and no free spins...
Tony Galer
30 December 2024
Comment from uk.trustpilot.com
Great gambling site!…Very professional.
Jamie
29 December 2024
Comment from uk.trustpilot.com
If I could put 0 I would possibly the worst casino I’ve had experience with absolutely shocking company they have let me deposit a few times but as I have won, that’s a different story I’ve been waiting and sending emails for over a week now and they are Verifying my “funding” page this is pure bullshit!!! Never had this problem before with all the other companies I use!! Feeding me crap like it’s a bigger file , how it’s one upload no bigger then my proof of address!!! They do this tactic so u can’t withdraw and have to spend the money that’s in there honestly this casino is pure SHIT!! Avoid takes them over a day to reply to your emails it’s 2024 every company replies same day!!SCAMMERS,ROBBING scum
dean mallinson
29 December 2024
Comment from uk.trustpilot.com
all great so far, no bad experience, good selection of games, fast withdrawals, lots of bonuses
Cloppa-
29 December 2024
Comment from uk.trustpilot.com
Sign up offer denied due to management decision but no explanation given has to reason why. But site still happy to take your deposits on multiple occasions.
Kam
26 December 2024
Comment from uk.trustpilot.com
Keep asking for verification documents even though being a customer for a long time. Won't let you withdraw your money when you need to!! Avoid these scammers!
Kaylz
26 December 2024
Comment from uk.trustpilot.com
Kept cancelling my £900 withdrawal for over a week. No help whatsoever, kept telling me all different things were wrong but they weren’t as I reviewed them all time after time. In the end I gave up as no one was willing to actually help me. So I had no choice but to gamble the money back. Deleted my account with themDo not use them, useless!
Rukh
25 December 2024
Comment from uk.trustpilot.com
I am happy this casino because this casino payout very quick. No problem at any time . Thanks.
Mr S
24 December 2024
Comment from uk.trustpilot.com
All casinos that feature Pragmatic slots from time to time will be operating unlawfully whether they know it or not. Pragmatic, periodically lower the payout rate of all there slots, this is happening more frequently and can last days at a time. Anyone that’s played Pragmatic slots over a period of time will have experienced this. Bonuses won’t drop in and if they do, they payout poorly. Pragmatic are paid by commission on the amount there slots generate which of course benefits the casinos too who can operate unaware Pragmatic are doing this. Another one benefiting is the UK government. A lot of there donations are coming from casino sites so the UKGC will not be looking to investigate complaints around Pragmatic. Anyone would see revenue generated from commission is a conflict of interest and most likely be corrupted. The only way around this is stop playing Pragmatic slots when they are on low payout. It’s easy to identify these times as they all just don’t pay. Thats not Random.
JonnyP
24 December 2024
Comment from uk.trustpilot.com
Great site, easy to navigate would highly recommend
Lyndon
23 December 2024
Comment from uk.trustpilot.com
Not good start played many games that I play regularly on other sites the bonuses free spins have been near impossible to get and when you do get them they massively under pay I know they say they don't have any controls over the games but it's suspicious when they play a lot better on other sites
David Ferry
23 December 2024
Comment from uk.trustpilot.com
Deposited 10 but they took 18Played through a game won total prize of 6p. Said play game get 125 spins then it states Deposit 100 before you can claim spins
Kenny McAdam
22 December 2024
Comment from uk.trustpilot.com
I'm bombarded with emails and messages telling me about rewards/free spins/free entry etc. Even with multiple deposits I am more than dissatisfied. Seems like a scam almost. I'm a member of Genting Casino and yet none of that seems to make a difference. Such a shame really.
NMJ
22 December 2024
Comment from uk.trustpilot.com
Don’t use this Online Casino 100% They keep your withdrawals in pending with 0 update & have NO way of checking time scale on withdrawals Live chats are not live & the whole process is like playing on a low budget bookies. I made my first withdrawal & it’s been pending a whole day with all documents already verified months before!! This is scam tactics & will be contacting the financial obundsmen & local MP. Horrible to do this to people during Christmas.
Lee
22 December 2024
Comment from uk.trustpilot.com
Great slots to play, can either play for cash or for fun, great deals on free spins haven’t had a win yet but never say never 😂
ejieji_ij
21 December 2024
Comment from uk.trustpilot.com
Really good casino, all my favourite slot games. Quick payouts. Overall the best casino I’ve played on I give this 10/10.
Pistons
21 December 2024
Comment from uk.trustpilot.com
Very hard to navigate round the website there's to much going on on the page itself an also you make it hard to withdraw winnings and to easy to deposit. You want proof of id what blood type bla bla when people want to withdraw winnings, this should work the other way round ie when making a deposit not collecting winnings.
Conner Walker
21 December 2024
Comment from uk.trustpilot.com
It’s bad they rob you and tell u it’s a random number generator but really they rob you get lost over 2k the past week cause of collection
Neville Graver
21 December 2024
Comment from uk.trustpilot.com
Never had a problem with this site it’s one of the best always pays out swiftly
Kamal Chebli
20 December 2024
Comment from uk.trustpilot.com
the Genting casino is very entertaining and has a varieties of games...easy withdrawals and safe to play.
James Green
20 December 2024
Comment from uk.trustpilot.com
Great selection of games and works great. Massive down side is there's no customer support. The so called live chat isn't live chat! I've had a conversation and it takes 45mins between any responses. Complete shambles. Don't play here if you want to make any withdrawal
Raja
20 December 2024
Comment from uk.trustpilot.com
It is very very bad as i been playing over 2 years now and have never won any money. I feel ive been scammed 1000 times. I wonder why i dont win is it any thing to do with discrimination or what im very sad🥲Heart❤️🩹
scott
20 December 2024
Comment from uk.trustpilot.com
I enjoy playing in gentingbhowever I withdrew funds carried on playing with remainder got a bonus eon £2.89 funds dropped to where I could not bet so deposited £50 played and got to 110 pounds went to withdraw could not withdraw and spoke on support and whilst doing this increased balance to £142 was said about reward bonus so I cancelled the reward thinking this was blocking my funds however the entire balance vanished been waiting all day on high priority investigation not heard one word back. If it does not get resolved I will never touch genting again online or casinos
customer
20 December 2024
Comment from uk.trustpilot.com
Good game selection..site plays well. Not at all laggy on mobile. Very enjoyable. When you're up of course.
D K S
20 December 2024
Comment from uk.trustpilot.com
Very bad experience.I started gambling three-four years ago, but I have not got any benefit from it. My money was spent from my pocket. Public you please understand that gambling is a very bad habits.The gambler has never given you a system to get money, he is always trying to get money.
Naomi
20 December 2024
Comment from uk.trustpilot.com
Since ever starting genting I barely win and if I do Its never over a 100 pound in fact I'm lucky to recover 50
Mark Gandy
19 December 2024
Comment from uk.trustpilot.com
It was easy to deposit but unfortunately even easier to lose.Incredibly poor returns and seems pointless to throw more money away
connor
19 December 2024
Comment from uk.trustpilot.com
Beautiful service I can't lie its a legit top tier gambling site
Landscaping Maintenance
19 December 2024
Comment from uk.trustpilot.com
Great selection of games ! Very visual. I play a few times a month on slots and have a budget of £200 with 20p plays. However this can last for 2-3 days of game play as I’m still waiting to win something of a standard to keep me playing longer. Lots of dead spins and poor payouts so be prepared. My luck might turn after 6 months.
customer
19 December 2024
Comment from uk.trustpilot.com
Perfect fun and feel alive And get ready for your next trip too genting casino with your fun alive.
Consumer
18 December 2024
Comment from uk.trustpilot.com
Probably the worst online casino out there. No safe guarding, no duty of care, take take take, just lets me keep on depositing. It’s absolutely disgusting. In heignsite it’s Probably my issue and not there’s but come on. I even closed my account and it let me reopen it near enough straight away. I will be reporting you to the gambling commission. Companies like you pray on the weak and totally take advantage. There is not enough support and compassion on this website. STAY AWAY.
Rapbay
18 December 2024
Comment from uk.trustpilot.com
I played here many times but i didnt win excited money and didnt make any withdrawal yet nothing thats why i lost back always and i just want to see little bit more true or fake website, i will try few more times if not then ignore it bettter thank loosing always :(
Caroline
18 December 2024
Comment from uk.trustpilot.com
DO NOT TRUST THIS SITEI joined a few months back was lucky the first time I played but has been crap ever since . After depositing a lot of money they put a limit on my account per month the amount being of what I could afford per week to play!I know it’s all about luck so didn’t mind the losing streak.BUT THIS IS A FIRST IN ALL MY YEARS OF PLAYING ON GAMBLING SITES.I deposited on Sunday they took the money but it was no where to be found in Gentings!!It has gone from my bank to them but it is not there!!I have written to them they don’t answer and chat is impossible .It is on my bank statement so I will be taking this further.DO NOT TRUST THIS SITE!!
Lindsay R.B
18 December 2024
Comment from uk.trustpilot.com
Aside from fantastic deposit bonuses great game selection and overall win experience they offer a free tournaments you can participate in and the layout and easy and clear navigation around the website I would say it is a remarkable place to place some wagers. Two thumbs up I fully recommend
ⁿí chuddyone..😀
17 December 2024
Comment from uk.trustpilot.com
Sorry I thought we had free spins! it had ran out few days ago Played few machines all good thanks tried Withdrawals let's see how long that takes ?5 *,s thanks had fun you kinda deserved 5 stars..😀
Mr Alberto Guarnieri
15 December 2024
Comment from uk.trustpilot.com
Well u have said if I played certain games on line I'd get x amount of Free spins I've played in slots not received any free games or spins
Allan bathroom fitter
15 December 2024
Comment from uk.trustpilot.com
Great staff , who are the only reason to attend. The reduced rtp on machines is terrible , do not stake more than 50p . On average if you play higher you more often than not get smaller payout than a guy playing 50p the casino take money from higher stakes to fund people on lower bets. Their machines only give you an illusion that you are gambling.
Hisham
14 December 2024
Comment from uk.trustpilot.com
When u cash out they took long everything it like that, it Very bad. What's the weather? service customer service no respond, don't want you to have a fun they want u for a shot When you play, you don't bother if you win.Because it's gonna be better to lose and weight for them to Bay youTo be.Honest I like Versioneg game When you deposit, it will take 5 minutes to come on. Your account witches longer. And everyone, but when they are you pqy youthey are you in a second I love it.By the way, I'm still waiting for my payment for 24 hours. And this is the second time first time was 3 days. What do you think should celebrate again this app
Mr Jaime Willmot
03 January 2025
Comment from uk.trustpilot.com
Payout is painfully slow and still not receiving my win but you keep taking deposits…..so yo stall so we spend more
Payout is painfully slow and still not receiving my win but you keep taking deposits…..so yo stall so we spend more