Genting Casino Review

Genting casino has found a way to provide a truly enjoyable range of games. The site has never let me down with their promotions, communication, or anything else for that matter. I would recommend their site to all who seek a safe gambling environment.

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Fantastic range of games. Loads of daily quests and navigating is so simple.

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Had to close down my account on this site as the slots were just unbelievable! Dead spins, £120 on 20p spins, one bonus 8x. I get gambling is about… you win some and you lose some but on here I am afraid the bad luck fairy has been sprinkling dust on you.

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my real money suddenly transferred into bonus, email and chats a few times, no one seemed bothered to reply. has evidence in my email and phone camera

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Excellent site good choice of games and bonuses . Quick withdrawals

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Always fair and balanced gambling site and always good bonuses

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Always friendly and professional however personally I would prefer a one to one telephone team that can deal with all aspects of customer relations

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I won 8k and you refused to let me withdraw it, I went back and forth with your bots and your “customer support”, after that you then wouldn’t accept my forms of ID so even if you’d ever let me withdraw you’d then stop me due to my many forms of ID I provided.Whole thing put me off for life, you’d happily let me deposit money but never ever ever allow me to withdraw it.

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Absolutely shocking site,had a play through clause which wasn’t explained clearly and took £110 off me.🤬🤬🤬🤬

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I have been using Genting for many years. Online and land based But you suspended my account. Saying I had to download something. This is beyond my computer skills. So I don’t play online any longer. So Grosvenor can have my custom.

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Been playing this casino for a long time. I have submitted all the information they have requested and they still have limited my account. The payouts + promotions are also not appealing either

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I’ve not been on this site for a while. But my experience was good. Decent games and fair bonuses

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Genting casino blocked me from all activities to play thereafter allowed me to play without valid requests.. fraudulent at all counts.

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Nice place to go staff are friendly and polite and not intrusive.

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Games stopped mid drift after spending fair bit ….MY money stuck in account unable to withdraw unless my personal details given which won’t be….keep it …I’m playing elsewhere…your loss 😐

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Have a team to go with the NHS Healthcare and the girls will have a problem pal with it so we will have a look and get it done before I leave for work but I’m just waiting to get support from you so I’m

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I actually don’t use you as often as I should I dislike that withdrawals take over a day but other than that I think what use r doing is great I’ve noticed when I get a promo I actually win a fair amount or at least am happy with the results unlike other sites where its the same win and spins but hardly ever get any thing

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Easy to use app, quick deposits and withdrawals, friendly staff and loads of great games.

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It was very straight forward right from the point of filling out the registration details. No diverting here there and everywhere. 100% made the right decision in joining the company and would definitely recommend to my friends. User: gmlgml_gl

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Good customer service and cool new games quick withdrawals

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A massive selection of all the top slots and all the casino games you could expect from a high class casino.Unlike other gaming sites I find this one a breeze to use and it has such an easy process to deposit and to withdraw monies

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Overall great site and offers free bonuses and deposit offers to 💯

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They offer no deposit bonus. But you need to make a deposit to get bonus. Genius

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Enjoyed playing the demo game .bright, entertaining ,keeps you interested,multi ways to pay out even tho it was a free game bonus levels also keep you interested ,fun game yo play,

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20£ 10p bet no 1more free spin in the game just 1 game Monster is a jack gan l ask how many bet 200 bet no 1more free spin

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It’s been years since I have come across an online betting company or casino who employ every tactic possible to stop you withdrawing your winnings. Genting have seriously impacted my mental health. An example of a gambling business that will allow you to deposit every single penny from every bank account you own, but if you dare win. They deliberately go out their way to prevent you from withdrawing.It’s clear to see from reviews on this platform that they essentially try every tactic possible to get the customer to gamble the money back that they have won. Even when you press withdraw there’s a message asking “are you sure?” And a green button with green letters saying “KEEP PLAYING” and a small link saying “continue with withdrawal”No support in terms of any humans. No phone contact. “Live chat” is someone reading from a script… or it’s an AI robot.Anyone who encounters withdrawal issues, please first raise a complaint with Genting Online. Once you are unsatisfied with the way they have treated you, you can then go to the Gambling Commission.It’s the only way you can help with people going forward.

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Easy and quick to deposit… but also quick to lose coins, I spent over £50 on Kaiju slots and didn’t once get the feature!!!! They’ve changed the win percentage of all of it But other than that it’s decent

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What experience is bad no goo promotion no bonus 10 free spins on the game what give me 8 pence seriously yo kidding of me

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I was sent an email saying I had free spins and when I logged in was told due to management decision I had been restricted from taking advantage of bonuses and rewards. What an absolute disgrace.

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Deposits arent credited although they email confirmation and funds clear my bank account. Numerous attempts to get this resolved but 2 weeks later no luck. Just get told to keep an eye out for an email from their accounts department. Waste of time and money.

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Just simply to play and perfect customer service

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1st off “what went wrong this time?” In you’re white box here, sounds like your taking the piss.My experience on this web site have been awful, the wins are so low, the game’s never trigger there features, if your lucky to get a stage 2 on big bass games it never gives u anything when it went to stage 2, everytime this happens. Another thing is I just went to finish this off and it says what date did this happen? Ever since I joined up is your answer, I could go on but I’m bored now, sorry

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Good app so can’t complain there BUT it only allows you 5 withdrawals in a day! It takes money from you but doesn’t allow you to keep withdrawing little and often as you like. Slightly one sided if you ask me.

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Possible win, every second, third spin, something wining. Not just take Your balance down.

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My real money went into active bonus when i cancelled it. It showed 0.25 gbp but when i cancelled it my 100 pound blown away..scamming people like this..

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Nearly every time I play till site I always come away disappointed hardly all the time I lose with in minutes and I only do 20p a spin and still nothing

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Very good fun good live dealers got site to play on very good experience

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Poor customer service fail to admit system faults. Also promotions are not as good as other sites.

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I’ve only recently joined the site , I have deposited which is a fair amount of money to me but the games I enjoy playing don’t give out many wins (this is just my opinion) maybe check your games

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Constantly call you and refuse to properly identify themselves. Claim GDR and just advise it’s a site you signed up to. Did send me texts too as I wouldn’t verify who I was. When you tell them to stop calling if they won’t identify themselves they ignore you!Now blocked number, spammed the texts and the email.

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Customer support is actually helpful! I had an issue with a bonus not showing up, and they resolved it in minutes. It’s refreshing to deal with a team that actually listens.

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Played for while no bonus no wins just robbery from yous you get more gameplay and game time from bet 365 and William hill

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Rubbish. I use to pay with PayPal. But they have obviously pulled it then they want all ur documents which I would never give .Couldn’t find chat !! Don’t bother

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Very good customer service,very good good site for casino,very quick answer,fully satisfied

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Having many years of seeing the decline of fair play on slots genting casino land based casinos have managed to slyly reduce the RTP TO 90% . IF YOU WANT A FAIRER RETURN, I would recommend ADMIRAL CASINOS. You will find a much higher RTP YOU may not have the attraction of very high jackpots that rarely drop but you will get more entertainment and more features for your money. A night out will be a fraction of the cost plus your increase in features will be far greater

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Great games and no problems witb withdrawls i would recomend Genting Casino to anybody this site is 10/10 if you give it a shot will be thinking why have i not gave this site a go believe i am over the moon with it⭐️⭐️⭐️⭐️⭐️

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Been playing for a while now on this site the site layout is good then need to make it a bit easier for making withdrawals. And the RTP could do with improving

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This is by far the fairest casino in terms of wins and losses my only critisism would be the deposit & withdrawl amount for example (min £10 deposit, however you can only withdraw if you win more than £20. In my personal opinion it could be better to attract customers if it were a straight minimum of £5 deposit while able to withdraw a minimum of £5.

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Your casino is shitt when people. Win you find out. Way to stop them play in your casino your mangers are rude and arrogant with customers.poor very poor customer service

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I don’t like the way when you win some money and you keep playing that game it usually takes it all back and more

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