Genting Casino Review

Good site but withdrawal times are far too slow and Support staff are almost impossible to get hold of.

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AI Bot is beyond useless. Unable to speak to human being. Response times are too long (literally many weeks) and therefore unreasonable. Despite one time VIP status, Genting Online have lost my business indefinitely. Well done!

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Great site, nice promotions and a huge selection of games. The site is easy to navigate with a nice clear layout. Deposited and played a few times, sometimes you get lucky (sometimes not) gameplay seems fair, withdrawal process is easy via cashier took a bit longer than other sites but not really a negative, I’d play here again

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I deposited £20 and I played on £1 spinning along Thai flower megaways, and enjoying the game, had about two bonus rounds in a £50 spin round and had gained a balance of about £70, then I got a third bonus round and the experience began! Every spin generated hundreds and balance was £1700 plus after game. Played a bit more and withdrew £1700. Payment was complete within 24hrs. It was a thrilling experience. Thank you Genting Casino

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I am happy with Genting casino service, I have bein using them about 4 to 5 years, the are very reliable trusted company and the withdrawal transaction is very fast

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Scam wouldn’t let you withdraw you’re winning and you barely win anyway self exclude and bye bye never again. I should have posted The money to owner instead of playing

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Fast, almost instant withdrawals, good bonus/free spin awards.Easy to use platform with great game choice.

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Good site for slots…but when you deposit doesn’t always give bonus spins..no very transparent

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Doesn’t let you win money and as soon as you lose a certain amount they close your account so you have no chance of winning it back

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One of the best online casinos .I play many sites but on this one everything is working well,withdraws very fast …a lot of games.I don’t encourage anyone to play.(play responsibility )but if you do,I definitely recommend this site.

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Had over £600 on the balance, had a withdrawal of £50 pending for 19 hours and wanted to make another withdrawal of £400. Contacted several times advised I wanted it increase by £400. They did. Nothing, I read the reviews and seen it seemed a scam so just accepted this was the case and played through the balance, immediately after spending this they approved the withdrawal. Which is pretty much proof they do this on purpose. After speaking with the UKGC they have informed me at no point can a casino stop you from withdrawing funds from a despite balance, not also implement any rules that state only one withdrawal at a time, therefore this is a breach of the UKGc terms and condition which they are bound by. I am waiting on a deadlock letter from genting and raising with IBAS and the UKGC as not only have they breached the terms but have done this to alot of players. I have sent over all information (screenshots) of my balance, and my request to increase my withdrawal by £400 which I was told can be done but wasn’t. Whilst I won’t get my money back it’s expected that once the UKGC look into their terms regarding withdrawal process they will be in for a hefty fine.

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Game play was terrible and customer service was just automated.was no intention to get back to me.also didn’t make one withdrawal as never managed to get a decent amount. SHOCKING

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Bouncer was a w****r Turned up with the mrs (who is pregnant) after a miller & carter & bouncer said u looked too drunk…

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The site needs updating it logs me out if I go back to the lobby and it just feels cheap,

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Wait forever for bonuses and when you do get a bonus, it goes for absolutely nothing. Wagering on bonus funds is horrendous as well

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Foods great, good atmosphere. Only issues are you have to wait for drinks sometimes and the fact the dealers do not give you enough time to put on your chips.

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Hi To be honestly I never write any comments for any gambling company it’s my 1st time ,deposit £300 and won all together £2400 after I withdraw but it was pending 8Hours as I read all bad comments about Genting casino I thought money gone stuck as well like as said other people but it’s releas after 8 hours thanks Genting

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What a joke this app isWasted over 100 pounds playing Won 158 but no they keep repeating I’d credit card extra So I give upDon’t waste time or money All you get is stress uploading

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Easy to sign up. Lots of promotions and bonus offers. Easy to deposit and withdraw. Games load quickly and play consistently.

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Will take you money no problem don’t care who you are , but as soon as you wish to withdraw winnings, then all of a sudden want proof of address, photo ID,latest utility bill and a picture of the card you paid with!!! They know most people won’t bother and will carry on playing until they lose again!!

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⭐️Genting Casino⭐️ Hi actually I’m having a fun from that Genting website olso I can see there’s a lots of lots of offers bounce on the promotion deposit offer and free spin bonus and cash rewards bonus I mean I can say is great. ⭐️⭐️⭐️⭐️⭐️

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NRG casino site stay well away if I could up load the photo I would just sighed up and £150 gone like that i got 13 wins most of them where 20p wins the highest was £5 and no scatters what a load of shit and a scam these sites are getting worse an to f****** greedy but no ones does nothing about it there making millions but can not pay nothing back the set of greedy bastads

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What a con got wins and never gave it to me sick fed up of telling them to close my account down they still not done it I have had many sites closed for this and this site will be next if they don’t close my account still account nit close ser u in court

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without even telling me, they reduced my deposit limit down to even less than what my existing deposit limit was.

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Scam offers£250 won and cannot claimPoor customer service via chatWill not confirm figures to claim win.

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One withdrawal at a time.Intill withdrawal is completed. But can make as many deposits as you wish at any time

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I inadvertently logged on to a £50 bonus offer while playing roulette. I subsequently realised and deleted it but it unfortunately removed my accrued winnings of £513 and I lost everything. My initial outcome was £330. I was hoping for a good will gesture seeing I’d recently registered and wasn’t used to their systems.Obviously my complaint fell on deaf ears with no empathy or understanding from them.

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Great selection of slots, very enjoyable to play,don’t cost a lot to bonus,and some slots you can try for free.

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What a great experience I always been there but last last Saturday I been won bit money I m very happy thanks all genting casino staff they given to me good hospitality

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It was a brilliant experience and I am glad that I had the chance to experience it with your app thank you very much kind regards Ryan

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Everyone time I go it’s always a fun experience never a miserable dealer they’re always in a good mood to see you very communicational overall good experience

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Seeing how I’ve never used your god dam casino and you where linked to fraud in my account I give your shitty cunting casino less than 1 star. Now stop emailing me!

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This site is disgusting I deposit upto £500 an got absolutely nothing the game I was playing was big bass mission fishing my highest win it give me was £10.50 I didn’t even get the scatters through out the £500 I deposit i staking £1 a spin when I spoke to live chat and said the game rigged they closed my account so basically didn’t get the chance to go back on it an try win some money back so I felt I got robbed £500 so word of advice stay well away from this site

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Still waiting to here back from a complaint dated 4th of November vanishing funds from winnings , no communication or feedback hence the low score, said the Complaint had been passed to the relevant team but radio silence. Surprisingly really as genting is one of the better on-line casinos.

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Rubbish has didn’t get my deposit bonus so I have to say it’s rude and discussing

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Genting casino blocked my account after so many deposits , so cannot play to try and win some back . Been almost a Month now .

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If I could rage it 0 I absolutely would, been trying to withdraw my winnings for the past 3 weeks, with no luck, spoke to numerous people who have been useless, emails, chat bots and live chats… all saying details was incorrect even tho I’ve been using the same card for 4 years, sent picture proof over email, then they said oh that’s not the issue… no matter what you do the “ISSUE” just keep changing they have no clue what they’re doing….THEY’RE QUICK ENOUGH TO TAKE YOUR MONEY, BUT WHEN IT COMES TO CASHING OUT, SO MANY ISSUES AND COMPILATIONS, THEY NEVER WANT TO PAY UP….Ive gave up trying and decided to leave my money on there, banned myself, 11/10 dont recommend STICK TO RELIABLE AND BETTER APPS LIKE SKY VEGAS 👏🏼

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Absolute rubbish, in the middle of playing , they just freeze my account saying “ it’s late at night so we need to check you are happy playing “ I said of course it’s fine. I can play any time I want. Then they say ok that’s fine but we are going to freeze your account for a day. Absolute nonsense.

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I’m giving a honest review as of yet I haven’t heard any feedback from genting. on the 4th of Nov I was playing various slots at £10 /20 per spin and had built up a considerable amount of over £2100 playing with my own funds ,inadvertently I must of activated a free bonus as when I tried to withdraw it said you cannot withdraw bonus funds and the whole amount I’d won just vanished from view leaving nothing I emailed them ASAP to which I’ve had no response or payments etc ..

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I have written emails to you and been ignored every time I made a withdrawal and it’s just sat there saying pending waiting for you guys to sort it why have it not changed when it’s been a while and why am I not getting my money you ignore all emails also

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Honestly can’t believe how I won 1000 pounds only to find out that If it is won with bonus fund … topped up by the way … that it’s non withdrawable even tho I spent money to get it . Most casinos allow your winning to be withdrawn am honestly so annoyed

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I’ve always found Genting Casino to be fair. So many online casinos have left me feeling dubious about the accuracy of the RTP they claim their slots run at. Genting Casino is different though, I have trust in this site. Sometimes I lose, sometimes I have bad runs but I also have wins and have had some big wins too. The deposit bonuses they offer are WAY more generous than any of their competitors too, recently I took advantage of 100 free spins for making a £10 deposit. However, the wagering restrictions applied to any winnings from the free spins are ludicrous. For example, I took about £18 from my last lot of free spins and in order to convert that £18 into actual cash, I had to wager £1080 first. Swings and roundabouts I suppose. Finally, I’m not sure if Skill on Net have recently changed the way they process withdrawals, but the last few times I’ve requested a withdrawal from a number of their other online casinos, I’ve received the money in my bank instantly.

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A safe pleasant environment with friendly attentive staff. Also, the other people there were friendly and sociable.

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Beware. A fraudster casino that cheated it’s investors after roulette machine malfunction. Then say a bunch of craps of excuses in not refunding or cancelling the game in the spinoff.

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Love genting casino fast payout great games just wish I was lucky enough to win really big

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The worst casino 6 times uploaded my document and still not Verified i just give up

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This GentingCasino, honestly for me is an Amazing Gambling experience, very easy to navigate around the platform! Lovely work, Team GentingCasino keep the great work as you do!

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I am pleased with the options of games and the flowing without intruption whilst playing, good graffics also

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Didn’t receive my welcome bonus Didn’t receive my 137 free spins even though I put the promo code yet they took the money but nothing or any options for my bonus or spins

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Everything is fine apart from trying to get intouch . I sent a question but it was not responded to apart from saying a agent will get back to me Still waiting.!!!

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