Genting Casino PLAYER REVIEWS(747)
David
22 September 2024
Comment from uk.trustpilot.com
Withdrawal takes too long
Michael Henderson
22 September 2024
Comment from uk.trustpilot.com
Easy to sign up . Checks completed quickly . Payouts fairly quick ( sometimes immediately others a couple of hours ) . Vast range of online slots to choose from . No issues to report. More than happy to recommend.
Arsenalali
20 September 2024
Comment from uk.trustpilot.com
So hard to win deposit get free spins never get bonus and when you do it's like 50 p don't bother
James Cuttress
20 September 2024
Comment from uk.trustpilot.com
Good games and good wins sometimes but all round best casino site
Simon Kittle
20 September 2024
Comment from uk.trustpilot.com
Awful company. Had 4 spins at 50p and cleared out £30 in my account saying I'd done £10 spins. Absolute rubbish and they don't believe me either which makes it worse
John
19 September 2024
Comment from uk.trustpilot.com
Signed up made the deposit got 132 spins and won £0.85 on a 132 spins!!! Now keep emailing saying I have free spins on this and that log in and nothing there! I play on a few different sites and this one is the worst and biggest con ever!!!
rmhall
19 September 2024
Comment from uk.trustpilot.com
The site constantly crashes, eapecially when you are winning in a feature. It has happend constantly since i started Using genting and bo other site does it anywhere near this site. The other issue is that withdrawel takes up to 12 hours and this day and age its completely unacceptable.Rubbish site, don't recommend!
Smithy
19 September 2024
Comment from uk.trustpilot.com
Good service waiting for I'd confirm atm will update asap
Adcock_
19 September 2024
Comment from uk.trustpilot.com
Deposited 100 got it up to 999.64 and it wouldn't let me withdraw cancelled the £50 bonus and all my balance went to £0.... Absolute joke of a site
Ash
18 September 2024
Comment from uk.trustpilot.com
New customer here, Deposited £20 and i swear to the almighty god this site just swallowed it 😂 they even gave me an extra tenna as a welcome bonus. Surprisingly they swallowed that as well. I think my wagering sun was £32.88 and return was £2.88. It’s madness I mean i understand winning everytime is an unrealistic expectation, But being allowed a fair play is surely not! I wasn’t expecting to win, but i expected a fair chance but you can’t even give that to your new customers. What’s your current business model? surely you must know to get repeat custom you need give new customers a fair chance at winning. All you’re doing is showin the new customers why they shouldn’t return. I can’t explain the cowbowish nature this site posses to get you to stop, But try for yourself. LOL
PR Media
17 September 2024
Comment from uk.trustpilot.com
Having recently written a complimentary rating, I immediately retract that by saying the 20p roulette is completely fixed. Ive been playing this form of roulette for 15 years and Genting Online is the worst by a long WAY. DO NOT GO NEAR THIS WEBSITE..
Consumer
17 September 2024
Comment from uk.trustpilot.com
Joke of an online site. Refusing to approve my withdrawal which has been pending for over 3 days for some bizarre reason. Asked to send details in and now getting the same automated bullsh!t response. Claim they get numerous withdrawals every day but still can’t seem to process mine which has now vanished off my account? Email and ask on chat what’s going on to get IGNORED. They’ll happily take your money but when it comes to paying out they point blank refuse. Complete joke and pretty much are a bunch of thieves
cleala_al
17 September 2024
Comment from uk.trustpilot.com
One my top casinos love it
Adam Harrison
17 September 2024
Comment from uk.trustpilot.com
Only gave 1 star as zero was not a option what I con sight spend a fortune to get bonus and win just over £2 every time wahr a fix repeats constantly every 10 spins
Davinder Chahal
16 September 2024
Comment from uk.trustpilot.com
I was request to genting for withdraw fund.I have been waiting for a very long time.and I was sent email to genting about this matter but genting casino didn't any reply after that I try live chat but again genting casino didn't reply.my experience is bad for withdraw funds and second is genting casino didn't reply if you face any problem.i want request again genting casino approve my fund withdraw request
Wow
15 September 2024
Comment from uk.trustpilot.com
Been playing few weeks this casino only play columbs .last win was from 100£ withdrawn 1404.75 best casino ever I played in my life.
David wild
15 September 2024
Comment from uk.trustpilot.com
Rigged. No RTP an bonuses are absolutely crap or you can't get one .
Alexandru Ghitiu
15 September 2024
Comment from uk.trustpilot.com
After hundreds pounds no bonus noting they take your money without even 1 chance to win least 10 % back i play for many years now but nothing changed this is very big scaming people like me play for fun but you can not have fun to play because have to make deposit after deposit without no wings and I play small bet
M h
14 September 2024
Comment from uk.trustpilot.com
It’s not about wining or losing About customer service
PR Media
12 September 2024
Comment from uk.trustpilot.com
The revised instant payout is a Big winner, it brings Genting in line with other top online bookmakers and casinos. Instant payout is a massive attraction. 👍
KRISTIAN MULLEN
12 September 2024
Comment from uk.trustpilot.com
great casino, quick pay outs. could be better if I would get free spins
pirale_ia
11 September 2024
Comment from uk.trustpilot.com
It doesn’t give you a chance to win at least once
Triona
10 September 2024
Comment from uk.trustpilot.com
I'm getting infuriated with this site now. Joined last June verified everything jo issue . Started playing again last week after taking a break asked to re verify which I did . Everything was verified . Won a little withdrew no issue . Yesterday asked to verify documents a 3rd time so did . Tries to woth draw on there been held since early yesterday morning. It's impossible to speak to so eonw on the site . I tried Facebook also just kept unread . Hoping to get a reply this morning so will keep you updated
Badboy Bonner
09 September 2024
Comment from uk.trustpilot.com
I did not receive my free spins on deposit promotion
Chan Busawon
09 September 2024
Comment from uk.trustpilot.com
I amend previously left a bad review because I thought it was a scam for not getting my money. I strongly believe you need to change your words; it does not take a few hours but 1.5 days to complete a withdrawal.
nicky litton
08 September 2024
Comment from uk.trustpilot.com
The site is ok, I have a few issues with games crashing a lot. Promos are ok but their withdrawal time is awful. They tell you a couple of hours but it's usually a day or so. I'm waiting for a small one right now and it has been about 18 hours. This is not the first time, they seem to be getting longer and longer. That seems to be the case for everyone so why not just say that it takes a day or so. Be honest, don't give unrealistic expectations
Georgina O mahoney
07 September 2024
Comment from uk.trustpilot.com
Absolute joke sent documents in and in noting den been blocked off site can't get my winnings out scamm
Jordan Clarke
07 September 2024
Comment from uk.trustpilot.com
Not had any issues whatsoever brill casino
Paul boyce
07 September 2024
Comment from uk.trustpilot.com
Absolutely awful worst site ever would not recommend ever
Madowl
06 September 2024
Comment from uk.trustpilot.com
I think the withdrawal time is only bad thing And better free spins
Kamrul Dewan
05 September 2024
Comment from uk.trustpilot.com
Everything is good but the paybacks are a bit slow.
Nigel
05 September 2024
Comment from uk.trustpilot.com
Withdrawal times are high, customer service take ages to come back to you also. Told by a manager they don't have enough staff.. joke, my money goes in instantly, I want timely Withdrawals
Collies
03 September 2024
Comment from uk.trustpilot.com
I enjoy the games but the withdrawal I made seems to be taking a long time
Srikanth
03 September 2024
Comment from uk.trustpilot.com
Very Less chance of winnings Never win anything from last five years of time No jackpots nothing.
karaj
02 September 2024
Comment from uk.trustpilot.com
Every thing with control, no one wins Only casino wins %100This is my experience.
Luthpie Mohamed
02 September 2024
Comment from uk.trustpilot.com
I was a regular at Forty Five Casino for sometime. About 2 months ago I played for a continued 48-72 hours only to be told that I wasn't allowed to enter which Thier systems failed to pick it up and if I had won it wasn't going to be handed to me cos I wasn't allowed to enter as they are awaiting Documents from me which I furnish them with on a regular basis. I still furnished them with documents and still no reply to confirm my allegibility after all this time and they are not willing to return my monies that I played with . It's a scam that they allow you to play and not give you the winnings because Thier system failed . Please join other casino's that follow protocol and fairness and not Rob you . How does a person play to win but not allowed to take the winnings if the establishment failed to do Thier do diligence.Avoid Genting Casinos!!
customer
02 September 2024
Comment from uk.trustpilot.com
Was fair had zero problems wen playing
Chris Cannon
01 September 2024
Comment from uk.trustpilot.com
Very difficult site to use, upload this, do that, tried to withdraw, no good, tried to use live chat to shut the account, no good, too difficult for them, barriers at every turn, will not use again. Btw, genting, I do not need s reply with your usual bs.
mel
01 September 2024
Comment from uk.trustpilot.com
fast withdrawal great site for slots
Wow
01 September 2024
Comment from uk.trustpilot.com
I been playing genting casino 5weeks I always play columbs deluxe wouldn't say I win a lot but if I put 100£ I get 200-300£ out.and withdraw money out there is no problem at all so don't get why everyone complain about that at all.hopufly I win big one day but casino is good best from all I played.
Amanda Barzey
01 September 2024
Comment from uk.trustpilot.com
I have a pending withdrawal going on two days now even though they give a timescale of a few hours.I messaged in support about it no one responded to me. I am starting to wonder if this site is fraudulent. After loosing over £500 I won £4600 and now it proven difficult to get my winnings.
Nathan Brothwood
31 August 2024
Comment from uk.trustpilot.com
I have literally emailed, messaged on the live chat, messaged on Facebook chat to no avail I won a substantial amount of money around 4,000£ and the funds got wiped from my account without any reasoning terrible customer service, and the username is : naybrothwood If someone from there team could get in touch that would be greatly appreciated!
sue scott
31 August 2024
Comment from uk.trustpilot.com
enjoy playing there just a great service.
Customer
30 August 2024
Comment from uk.trustpilot.com
Great fun and huge prizes regularly
Wendy Iwunze-williams
29 August 2024
Comment from uk.trustpilot.com
Very few bonuses in games; not one of the bestter sites
JAYDONTPLAY
29 August 2024
Comment from uk.trustpilot.com
Well run site in all aspects. Still waiting for my big win though nudge nudge wink wink
Alison Treen
29 August 2024
Comment from uk.trustpilot.com
Would get 5stars but the withdrawal of my funds is so bizarre I think it's obviously because I'm UK and this site may have more worldwide usage but I won and who wouldn't be happy
hecanc_an
29 August 2024
Comment from uk.trustpilot.com
I dislike the fact that no matter how many time i deposit or receve gift i wont win,all the time server error and after that no wininig at all
Lee Smith
28 August 2024
Comment from uk.trustpilot.com
its got great games to play and enjoy
Dan h
25 September 2024
Comment from uk.trustpilot.com
One of the worst sites out there. Hundreds spent in a few days. £176 today and not one bonus. How is that possible ? No customer service just a stupid bot. Well done Genting you’ve just lost another customer you robbing c****Don’t reply with the usual lies either about it all being random
One of the worst sites out there. Hundreds spent in a few days. £176 today and not one bonus. How is that possible ? No customer service just a stupid bot. Well done Genting you’ve just lost another customer you robbing c****Don’t reply with the usual lies either about it all being random