Grosvenor casino Review

I am trying to be unbiased. I have been with grosvenor for over 8 years however in the last year their online gaming has taken a twist. I won with £30 spins (per spin) the Eyes of Horus bonus which usually returns 50x - 400x when your lucky enough to get the 3 pyramid bonus (main bonus). I got 19 spins and watched as I got £0 return. A bonus that returns £0 after £3k of spins is not a bonus. It’s a scam and the persons who wrote the game know it. They rank on most sites as a top 10 game but the payout is £0. £0

They come across as a scam company and certainly a lower grade gambling company.If you win a bonus you have to use your own funds first. Returns are lowChat service is slowThey don't appear to follow safe gambling practices for example :- OFFER spend £500 and get £10 bonus!!!When I pointed this out to them they blocked me depositing probably to punish me until I fill out an affordability survey even though I've withdrawn more than I ever deposited.

Settled my bets wrong - customerService is a joke they don’t even understand how bets work- then came back and limited my account because they had messed up refused to call me or speak to a manger. Do not use this company I’ll be making everyone aware

If you want to win money, Grosvenor will close your account.Set up account, placed a bet, lost. Next day placed another and lost again. 3rd day, able to place another bet and won (up overall now) so I withdrew winnings. 4th day, could not log in and told to contact support desk. Basically they let you keep betting as long as you lose, as soon as you win, they close your account. Absolute criminals, they belong in prison. DON'T EVER OPEN AN ACCOUNT WITH THESE CRIMINIALS. Just look at all these reviews about this scam company

Deposits £1000 playing slots won £1200 they won’t pay me my winnings or refund my deposits made absolute joke of a company. This has had a serious effect on my mental health

Absolutely terrible spent £500 get back only pence any bet playd on this is gonna pay 10% back IF YOU LUCKY.My advice to everyone ia to stai away from this platform i wish to add some pics to prove what is their payouts but i can't.£500 deposited------£0000000 withdraw S-----t

They are generous in promotions and bonuses and I don't feel that games are rigged like other casinos I played in so I'm comfortable to deposit my money with them.Only thing they can improve on is to extend their betting market and enable instant withdrawals, through open banking, PayPal or any other method.

I give these a 4 star when I first joined probably down to the fact I was one of a very few who beat their wagering requirements by playing a game I knew was paying out across other sites at the time. Since then it's been downhill each time I've deposited. Today I played their new game 75p minimum stake I think I won 4 times and none of the wins were over 50p 🤣 won't be using these no more and another shoddy site I'll be excluding myself from.