Grosvenor Sports PLAYER REVIEWS(1297)
Nick
04 November 2021
Comment from uk.trustpilot.com
Closed my account, reason being is that was 'a security issue', customer services do not get any more information to give you than that. There was no security issue, they just wanted to close my account & keep my money. They can do it to whoever they want, whenever they want & claim 'security issue'. Betfair have done the same to me. Do not use.
Nick
04 November 2021
Comment from uk.trustpilot.com
Closed my account, reason being is that was 'a security issue', customer services do not get any more information to give you than that. There was no security issue, they just wanted to close my account & keep my money. They can do it to whoever they want, whenever they want & claim 'security issue'. Paddy Power have done the same to me. Do not use.
Johnny
04 November 2021
Comment from uk.trustpilot.com
So lost £1678.00 as a new customer within a week of joining then last week won £5500 well now the withdrawals been pending for more than a week still waiting so did a chats ….asking for validation gave them all still no money then they said approval team needs to see to approve "………never never join Boylesport not even worth 1star
Andy
04 November 2021
Comment from uk.trustpilot.com
The worst betting agency by far . They advertise the sign up bonus but they never offer it after all . I signed up with them last night , i placed a bet meeting all the criteria they asked and after the bet settled they never give me the sign up promotion bonus . Went to their chat and the customer service is so bad . After 10 minutes the agent "Jerome" told me that i`m not eligible for the sign up bonus because "business decision " without giving me a proper explanation .AVOID CORAL BET ,out there is many better betting agency
Adam
04 November 2021
Comment from uk.trustpilot.com
If you start to win often they will put restrictions on your account, I can only bet a maximum of £2 at a time, don’t use these scumbags
Roger Clayton
04 November 2021
Comment from uk.trustpilot.com
Long explanation but to keep short they, through no fault of my own took money out of my account causing account to go overdrawn! Wheet the feck how can that happen.Got locked out of account with bets running, despite being offered cashout was not able to do so. Bets unsurprisingly lost. Closed accountPs this dumb trustpilot site would not let me use a common three letter internet abbreviation to express my displeasureSecond time something like this happened, closed account last time and reopened.This time its permanent
Katie
04 November 2021
Comment from uk.trustpilot.com
1 star is too high for these con artists, soon as I win they can’t accept documents, lock my account & steal my winnings. Unlucky Leo Vegas I disputed all transactions to you with my bank, and they are all being refunded to me. Everyone being refused withdrawals, cancel the transactions with your bank, explain the situation to them, and that no matter what you provide there is always an excuse.
Greg Dixon
03 November 2021
Comment from uk.trustpilot.com
Another scam company, take your money an mess you around, close your account keep your money,.make you jump tho hoops ,just to rip you off ,avoid
Dianahh00 Tumasevica1
03 November 2021
Comment from uk.trustpilot.com
I was thinking to join bad the reviews it’s not laying ? good Jobbb boys expose this scammers
Becky
03 November 2021
Comment from uk.trustpilot.com
Won an 8-fold both teams to score last night. They have retained my winnings and won’t pay out!! Said I have another account with them. I have never used Betfair before in my life, I set everything up yesterday and there seemed to be no problems until I withdrew my £120. Logged me out and tried to log back in and they had closed my account down. When I spoke to them they had told me they will be retaining my winnings and my account is closed and there is no where further to go, end of basically. Do not use!
mary
03 November 2021
Comment from uk.trustpilot.com
I deposit and deposit and play and never win and I bet 50p and get bonus what I get 60p from bonus game..what a crap .never play this site again
Greg
03 November 2021
Comment from uk.trustpilot.com
Absolutely scammers. You read the reviews from the gambling site reviews and they have 4.5 stars. It doesn't actually let people leave reviews. The gamble sites that review them are paid off obviously. They changed the odds on me and when I turned it into upper management they said those were the odds. I have a video of me placing the bet and they changed the odds on me from when I pushed the button. They have 1 managers that flat out lie. There system doesn't work all the time. I put a bet in for a -3 and it put my bet in as a +3 for the other team..I had to forfeit 30% of my initial bet to cancel the one I didn't want. I used them for 2 weeks and got scammed. Gaming does nothing but protect them and harber criminals. Stay away from.this site that lies and scams people
Luke Jones
03 November 2021
Comment from uk.trustpilot.com
Going to stop placing sports bets with coral now as they have stopped all gaming promotions I enjoyed playing the slots tournaments even though you never win also liked playing the grabber game which was also not that good but when there is no sport promotions what is the point, where is my reward for betting with you? As the guy said below William hill is the place to bet they don’t mind giving out 10 free spins every now and again and the daily bonus drop which is for all players not just casino. They’ve also got scratch if the day which is brilliant and a daily acca booster coral can just not compete with a decent bookies. Goodbye
Adrian
03 November 2021
Comment from uk.trustpilot.com
I banked my winnings on a Saturday so I had some stake for the Melbourne cup Tuesday passed no money it's now Wednesday and still no money in my account. I rang up customer service and was told one to five days and that I wasn't forced to make a withdrawal. I won't use bet365 again. For a bookmaker to do this and have me miss racing's biggest day in Australia is pathetic. If U lose and just give them money it's ok but if U want Ur winnings it's crap
Stuart Beales
03 November 2021
Comment from uk.trustpilot.com
These company do not honour their own welcome bonus. Lure you in with offers and do not pay them which constitutes a breach of faith. Customer service agent agreed that she should correct the situation only for her supervisor to refuse. Unpleasant people to deal with generally.There is no shortage of book makers so within a few hours Ive withdrawn my business. Avoid this place or play at your own risk. Terrible place.
Sean
03 November 2021
Comment from uk.trustpilot.com
Great offers and top prices, live chat very helpful as well
Louie
02 November 2021
Comment from uk.trustpilot.com
Not to be trusted. They will do whatever they can to prevent you from withdrawing your money so that they could steal it from you and keep it. Full of excuses and b*llsh*t.
Johnny slots master
01 November 2021
Comment from uk.trustpilot.com
Just fake the reviews say it allPaddy power and bet fair both run by the same company. Both places a complete rip of. Paddy Powers reward club is fake spend 100 pounds and get 5 pounds off free spins. OK so first you won't win with your 100 pounds on minimum steaks. And when you get your 5 pounds of free spins you won't win nothing. I have played here for nearly 2 years and iv never had a win that has paid me 200 x my bet size on slots. So when I tell them this they say its not every day you will win big. They should say not every year you will win big. And is a 200 times your bet a big win when slots can pay up to a 50.000 x now they are the wins you don't get often. Not wins like 100 x, 150 x, 200 x, what are common now the last 50 bonus round on slots have only paid me less that a 50 x. Now I use to build Web sites and I know that they can control what you win and loose all players who have been a member for over 3 months will start to notice that you will not win big. You will win if your a brand newel player. As they plant the seed in your head. It took me over 25 minutes to get my first and only slot bonus round what paid me a fantastic 3 pound and 37 p. They say its all random but is it. So you have paddy power and bet fair at 1.4 star rating. OK my second point is, Game provides won't give casinos with low ratings lots of big winning rgn numbers what are random number generator. But is it all random. Nope this is what I know game providers have access to this information regarding random number generated so they simply put more loosing spins in 1 million spins what they sell to casinos and them games providers do have shares in other casinos what there friends own they want to get the ratings up on them casinos to help friends and take there share prices right up. Its all a big con at the end of the day. Now I want you to read at least 1.000 reviews on here and see how many people who. Say they have won big of had a big win in 2 years
jackpalance1
01 November 2021
Comment from uk.trustpilot.com
Ok for a bet as long as your not a consistent Winner like all bookmakers they’ll soon but the brakes on you !! If you choose to play the games you’ll get cleaned period!!!! There will be no mercy shown -the plus is you will never get restricted because you’ll never win it’s that simple ??
Louise
01 November 2021
Comment from uk.trustpilot.com
I would give minus 10 starts if I could.Absoloute con, didnt recieve welcome bonus.. Apparently because i said i didnt want one... Ehhh hello why wouldn't I want one.Was nothing but polite on the chat then said they are obviously running a scam, no apologise or anything theu just cloased the conversation.Avoid, avoid, avoid
jackpalance1
01 November 2021
Comment from uk.trustpilot.com
Paddy is very good for a bet with very quick withdrawal to debit card instant with PP plus card .Probably the best for rewards and free promotion offers .The mobile app is very dependable and easy to use as well?
Mr Martin Ashmore
01 November 2021
Comment from uk.trustpilot.com
Beware when frying to withdraw any amount over a couple of hundred pounds. They'll start messing you about ,asking for ridiculous amounts of I.D, citing all sorts of rules and regulations. I think this is done to keep the money in their accounts for as long as possible, earning interest. As well as it being incredibly frustrating and unnecessary , it gives the impression that they might go bust at any minute.
Simon
01 November 2021
Comment from uk.trustpilot.com
betfred has stole £16,000 from a customer and refused to return this money until thisisgambling.com took betfred to court! gambling commission knows about this and still issues licence to this company! be very careful with those crooks, if you need help getting your stolen money back, thisisgambling.com will also be able to assist you.
Jamie lee Whitehouse
31 October 2021
Comment from uk.trustpilot.com
Really poor pay outs compared to skybet won’t be using anymore it’s just a rip of but I suspect there are a very very few that get paid out.
customer
30 October 2021
Comment from uk.trustpilot.com
This site has access to slot settings and makes them never win use a site like jaak or a sister site to jaak those guys know how to set the slots up betfred is a complete scam they say they use an rng but ive predicted 3 scatters over a 100 times now when you get your money toYour last 3 spins worth it will drop a near miss of 3 scatters when you need 4 to make you think there is a win coming so you deposit again ive noticed its only this site that has this weird feture im reporting them to the gambling commission to take a deep and hard look at there profits as every slot should only earn them around 6% of whats put in by everyone clearly its going to be a lot higher
Klm
30 October 2021
Comment from uk.trustpilot.com
Closing stores early without warning . Unable to place betsPoor service
Sach
29 October 2021
Comment from uk.trustpilot.com
I cannot stress this enough.Do not waste your hard earned money with this company. They have owed me £950 for over a week.They first told me everything had been processed and would be given to me within 3 working days. Failing that, if it doesnt reach my account within 3 working days, they would provide me with an ARN code so my bank could locate the payment. 2 days after the point they should have given me this code, they once again moved the goal posts to 8 working days, claiming that there was an issue with visa payments. All this after claiming the issue was because they didnt pay me with visa direct ( which btw, they never have, and i have emails from them saying they both do and do not use visa direct, and have never and will never provide me with this service )Its been lie, after lie, after lie, after lie. They say the money is now the banks issue, but they wont even offer me proof of payment, to help the bank locate.If you want your winnings to be lost, dont even think about betting with novibet. Their website is nice, their odds are okay, but their customer service, and their lies, are enough to make a gambler lose more hair than they already deserve.
Ciontolac Bogdan Laurentiu
29 October 2021
Comment from uk.trustpilot.com
I'm coming back with a review for grosvenor slots.After losing 400pounds + I've deposited 300 more. The same robbery happened. Stake 20 p=40,1.20 after 14-15 free spins. Stake 50p,1 pound=2 pounds after free spins. If this is not robbery, what it is then?Regardless of the noncence that their slots are regulated by I don't know who they are ripping people off.
Gavs
28 October 2021
Comment from uk.trustpilot.com
Another bookie happy to advertise good odds and perks but unwilling to lay unless your a mug. £1 maximum bet says it all. Hides behind responsible gambling banner making you jump through hoops with documents, bank statements, P60’s, wage slips, pension statements etc which will take months only to be told you can bet on the casino which I never have or never want to or you can bet a £1 on the horses, very responsible!
Adam Jones
28 October 2021
Comment from uk.trustpilot.com
Never ever have I had my money kept for a non-runner. Absolute joke! Bunch of thieves!
Becky
28 October 2021
Comment from uk.trustpilot.com
Horrendous company. Rob, steal and cheat their customers.Stole £200 off me claiming they forgot to turn a market in play and so voided bet. They have no contact telephone number, no email address but only a sh1tty Live Chat service staffed by foreigners who leave you waiting 30 minutes for a reply and don't understand English.Yes the company is that bad!Betfair and Paddy Power are run by the same people so stay clear of Paddy Power aswell.They are forced to advertise heavily on TV and Radio as no one has a good word to say about them, so they are looking to prey on the naive who have no idea how corrupt and unscrupulous they are.Do NOT join Betfair or Paddy Power as they will take your money and try to ruin your life. There is no proper regulation in the industry so they behave how they like, (see Football Index saga where over £100 million was stolen).
Alexandra Thomas
28 October 2021
Comment from uk.trustpilot.com
I logged into BetFred today for the second time... After winning on my first ever £10 I withdrew £80 but won around £100+ few days ago, I thought I would try again. I Baught a £1 scratch card and won £40. The money was in my account within few hours too. Well Happy with Betfred. Thank you.
alex
27 October 2021
Comment from uk.trustpilot.com
New to this site and wished I had read reviews before hand. If you like a spin on slots then stay away from this money grabbing con merchants after just a few deposits, the spins were so bad I closed my account.
Justas
27 October 2021
Comment from uk.trustpilot.com
I have been with them for around a year and only had great experience. Withdrawal times and process is brilliant and I always will have respect for companies who handle transactions trouble free and are responsive.
aaron bishop
27 October 2021
Comment from uk.trustpilot.com
What a great start with bonuses, then a week into the site I placed a bet and it deducted the balance said the bet was placed. I come back half hour later thinking I won and bang no trace of the bet and my stake given back. I contacted them and their response was, we are sorry have a good night and your stake was given back to you. Wow so generous and caring. Also Sportnation I hope you respond to this and I’ll throw the transcripts in for you too.
Katie Una
27 October 2021
Comment from uk.trustpilot.com
Worst site ever existed. For starters, sites always freezing where litterly you have to keep restarting your phone everytimr you come on this site as it messes with your whole Internet browser. Absolute joke it is. Most times it vN take up2 20 minutes from the minute your logged onto the site to play one lousy game for them only to get all your money from you. Crazy. Thousands I've deposited in the last 6 month alone and not once have I won over £90 in the whole year n half I've been with them. Their jokers. I will not be playing on here again.
rajender
27 October 2021
Comment from uk.trustpilot.com
It is really good, as I am using it from more then one years now, but the only thing which I am facing now days that whenever I am trying to deposit they keep my miney on hold for long tym as in for more then 10 days this is not acceptable, it is my money, yeah but all the other things are good, yes sometime they change bet as well but now onwards I have start taking screenshots, the only concern is deposit money sometime get stuck which they use to credit back after a long time, so mine is still stuck and waiting to be get credited in my account. When I asked for compensation they denied and now these days chat support is pathetic
King Lewi
26 October 2021
Comment from uk.trustpilot.com
So this is probably my 3rd or 4th moan about this terrible Casino! I complained in about may/June about playing Gonzo megaways and being £1200 down with no bonuses or features! To finally get one and receive £80 from it. Got the usual generic message about the RTP and what not! Anyway we are now nearly in November and haven’t had another bonus since on that slot or taken any money back from these lot. I have a limit of £50 a week and only play this one game! These lot are scammers! Don’t be like me and keep getting robbed! Go else where! these guys are legal criminals!!
Tonya Williams
26 October 2021
Comment from uk.trustpilot.com
I like Grosvenor they have the games I like and it's not overwhelming. I have made a withdrawal today my first but not my first win I like the play sometimes. It was a easy and fast process depending on your bank? Was worth a withdrawal today ;) I haven't had to speak with an Agent which I find very good. If u keep having any problems on machines make sure your phone history on Google as been cleared all other apps are closed and do a clean on your phone. A very pleasant site ☺️
stewart martin
25 October 2021
Comment from uk.trustpilot.com
£750 in £50 instalments, highest it let me get to was £80. Tightest online casino I have ever used. They will try to tell you they are random, COMPUTERS CAN'T BE RANDOM. These games are designed to take your money. Leave well enough alone. I ended up self-excluding. Total rip off.
paul
24 October 2021
Comment from uk.trustpilot.com
stay away from online poker its very much rigged they always favour chip leaders and when you think you have the best hand oh no clowns going all in with 9 2 and winning its a joke so is it cheating or are these botts??????? the bad beats ive had this is enough to throw your laptop through the window people with multipul accounts trying to ghost you i have reported several of these but they just ignore you.
Paul
24 October 2021
Comment from uk.trustpilot.com
Tried to close my account online on numerous occasions, it would not let you perform this procedure. If you can only close your account from 9.00am to 4,00 pm how is that safegarding people who want to stop? This company should be investigated by the gambling commison as they are not adhering to the rules and regulations. Please dont give me the indignity of providing the usual company response. Please Please don't waste your money on this site.
Mark
24 October 2021
Comment from uk.trustpilot.com
Grovesnor app is the worst one I have ever used. Keeps losing connection all the time..spent over an hour trying to get to the poker game..ended up having to waste £10 at casino as could not connect to play a poker game at all...poker does not work on PC as it is and doesn't work at all properly on app either ..they are aware of the problem judging by other people's feedback and disappointed that I have wasted so much of my time on this ..shame on you Grovesnor
marek
24 October 2021
Comment from uk.trustpilot.com
First Grosvenor Casino don't even try to answer as always with your automated message this casino is a scam they are stealing money from people accounts the games including poker is rigged beyond understanding i dont understand how this fraudulent company is still on the market... STAY AWAY FROM THIS LIZZARDS
Ciontolac Bogdan Laurentiu
22 October 2021
Comment from uk.trustpilot.com
Very,very, very bad experience! The worst in fact...I deposited 350 pounds, lost them all of course.Free spins rarely came and four times free spins ended without winning a single pence! Never happened to me and I tried many online casinos. I was checked three times if I am a robot.I made a 60 pounds deposit following a free spins promotion. Didn't received any free spin.Very dissapointed about this casino. Avoid!
ted butler
18 October 2021
Comment from uk.trustpilot.com
its like watching your money dissapear, low pay outs, no bonuses on slots, literally rinses you, not for me, il stick to mr q and sky bet, 80 pound in a couple hours, not one bonus or decent win,
Adriano Peluni
16 October 2021
Comment from uk.trustpilot.com
Lovely casino, not as intimidating or as crowdy as some of the casinos in this area, good staff, the bar area is pleasing and it has a great selection of food and drinks. Would definitely recommend and come back again.
Christopher
15 October 2021
Comment from uk.trustpilot.com
Deposit 20 play with 50 well they only gave me 40 game kept crashing not 1 bonus absolute rubbish I’ll stick with my regular casino it’s fair and honours it’s promotions and drops bonuses avoid this place poor slots
Christopher
14 October 2021
Comment from uk.trustpilot.com
macca
04 November 2021
Comment from uk.trustpilot.com
Seriously if i have said it begore i will say it again, this has to be one of the worst bookmakers out there, for 4 weeks now i cxannot even place bets because i cannot get to the sporting events i want to go to.Basically on the sports home page u have three little lines at the left towards the top of your screen, this opens the side bar to see what offers or bonuses u have and to get to sport categories... well these people are clueless, the 3 lines you press doesnt open up the left side infact it does nothing.. clueless is an understatement these people are fools.. cant even have their site running properly and this has been happening for a month now, i have checked on another phone and browsers with same issue, spoke to friends who said its same for them
Seriously if i have said it begore i will say it again, this has to be one of the worst bookmakers out there, for 4 weeks now i cxannot even place bets because i cannot get to the sporting events i want to go to.Basically on the sports home page u have three little lines at the left towards the top of your screen, this opens the side bar to see what offers or bonuses u have and to get to sport categories… well these people are clueless, the 3 lines you press doesnt open up the left side infact it does nothing.. clueless is an understatement these people are fools.. cant even have their site running properly and this has been happening for a month now, i have checked on another phone and browsers with same issue, spoke to friends who said its same for them