Grosvenor Sports Review

number one casino in United Kingdom.Excellent customers services and looked after very well.

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Your online gambling is a rip off I have been playing slots but still can’t get the bonus free spin on every game

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like it but live playing when youre not there is wierd

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Not a bad site, few problems now and again but same as everywhere
And the usual bad beats grrrrr lol

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Disappointed. Played book of the dead for days and days but no bonuses nothing just felt like I was giving my cash away for no enjoyment at all… Now your going to go on about RNG random number generator! On other sites they at least let you enjoy losing by giving a few bonus during the days you day. Honestly must have gone 600/700 spins of watching tumble weed across the screen.

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They suspended my account without any real reason other than the fact I was just trying to withdraw my earnings of merely £40. When I contacted the agent with the Live Chat service, I was requested to verify my identity by having to provide my passport and a utility bill, which I immediately did only to be told that I now have to wait a week for them to confirm if my account will be reactivated.

This is feels like a deliberate move to prevent or make it very difficult for players to withdraw their earnings.

Whether I get my money back or not NEVER AGAIN I am using Grosvenor.

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I only play roulette, I won £60,000 within a few weeks and was surprised that they paid it in two instalments within 4 days. Never had any problems whatsoever and generally have problems with all other online casinos. The only negative I would say is they use to have a points system which you convert to money whenever you want but now there's nothing.

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Seriously they have suspended my account due to i made withdrawals. I dont get it …my battery died they couldnt get through so they suspended my account and now i have to wait upto 3/5 working days. To make sure it was me making these withdrawals . 😡😡😡😡😡 and i requested to withdraw the remaining balance but only get it when i get a phone call from the safe gambling team thats another 3 to 5 days COME ON GUYS wot wrong with you. Go to another casino and they for a id when you 1st sign up which im sure you can send . Also the review isnt going to resolved either. Spent Alot in there but recieve very less. Seriously its a very disappointing investment for money
.Dont know i signed up and no compersation or any compromise wot so ever .. guys focus on the service get back to people quicker be fair with winnings god sake. As for the reply from the 1st post it just takes you to customer service again . I think its best to call a customer dont you think rather sending customers to contact chat where you in a queue of 10 people the investgations team dont do really much either . I going to cancel my acc next week and also forward to friends and colleagues and other website . Dissatisfied and disappointed and all the donts.

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Have been playing slots for many years though i would give grosvenor a go. Big mistake the games return not even a quarter of advertised RTP – Bonuses never ever occur-Something weird is going on with this website – don't get taken advantage of especially in the current environment please avoid.

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This company will not communicate with you even after a response on Trustpilot!!

Reply from Grosvenor Casinos
A day ago
Hi Christopher,

We are sorry to hear of your dissatisfaction with our website.

If you would like us to investigate this matter further, can you contact support!???

We look forward to hearing from you.

Kind regards,
Grosvenor Casinos Team

Still waiting.

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Amazing casino, great games!!!

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Joined the casino on Sunday and managed to win £320 which I later decided to withdraw and only £100 deposited!!
I then decided to close my account to prevent any further losses being in control!! One hour later the casino have rejected my withdrawal and only refunded my deposits!!!

Due to suspicious activity involving duplicate accounts???

I don’t have a duplicate account and had no intention of defrauding the casino.

Please do not use this casino if you value your money and also there software is a disgrace and crashes every 5 minutes!!!

Legalised thieves in my opinion!!!

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Pls stay away from them. I deposited £2150 and that’s to tell you I was losing a lot to have deposited that amount within an hour . But I was lucky continued playing and got my money back and up to 2380 plus but I’m still waiting for my hard earn money . They collected my money with ease but to return it is an issue. Withdrawal pending, review team are processing it , it takes 1-3 days to get it, just name the excuse simply they want you to cancel the withdrawal and gamble the funds . I’ve taken a self break from them so not to gamble the money. Pls stay away, most bookies credit your account immediately you initiate the withdrawal and with some you can deactivate the withdrawal cancellation process so once you initiate a withdrawal then you can’t recall it back. They don’t have such system. I’ve opted for one star cuz you have to give a rating if not it won’t have been zero.

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It's the worse site I have played on for paying out and giving out bonuses

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All went well as expected. No problems encountered. Spent a pleasant couple of hours on various slots.

Could have been improved by a small win but we all want that don't we.

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Like it isn't difficult enough to get a win at this casino, they deliberately leave my withdrawal in a pending state after cancelling it once already. No help at all from live chat. Disgusting that they are happy to take your money but if you get lucky just once they do everything they can to not pay out..even though my withdrawal is no where near as much as I've deposited and lost at this dreadful casino. I just want my winnings that I'm entitled to, so I can close this account as I won't be playing here again. Every other casino I've managed to withdraw from process the request within an hour and I receive my winnings in my bank account the next working day.
I do not recommend this casino to anyone… That is unless you enjoy throwing your money away and then being denied your winnings.

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It’s good but seen the last few seen lock down
You don’t win any thing and no free games any more because think that many people are play now seen the casino are shut

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I miss going to the casino in Bristol. I play on-line but do not win often enough for my liking, but we all say that.

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Got invited to free spins but game wouldnt load. Live Chat said it was a common problem and i would hear back.

Didnt ever hear back.

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Great site love coming on during lockdown

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I have emailed and been ignored by this casino. If you had a zero star box I would have selected that. I have had to withdraw the majority of my balance as the company values is zero regarding its customers.

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Great, safe and well trusted. I enjoy my few hours out having a meal with my husband in sheffield.

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Has been a member of Grosvenor club for to many years. I enjoy each time I play and as a 76 years old lady some times I complete forget the hours.
Thank you to all staff and management.

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Because yous took 560£ out my account without me depositing and I had to wait for 7 days for my money back with no compensation

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Great service but only downfall is not any bonuses for regular depositor

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Very little wins and most of the games don’t work on my iPhone.

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Great, I always enjoy my nights

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Pretty square dealing company. They always pay up on time.

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AVOID AVOID AVOID
Robbers! I won 100 pounds and tried to withdraw em but I got banned! Without any explanations! I sent my documents to prove my identity but anyway – no response!
Representative even can't tell me how much time reviewing of my docs would take, because he don't know! AVOID AVOID AVOID

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When you play online poker or games on your site you keep getting disconnected. This is a massive problem, the user experience is not great. I know it's not my internet has I don't have problem with other gaming or other online website's.

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Could do with more zero wagering promotions, without having to spend a large amount. Many sites now offer free spins when depositing £10, with wins capped at £2.50.
Many of your offers are like raffle tickets, where the odds of you winning are quite remote.

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Website crashes all the time, especially poker. Always having to relog yourself in.
Absolutely no care taken over customers. Once deposited £20 ended up losing £1200 in an hour through multiple deposits with no attempt to stop me.

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Weak bonuses, poor site design, poor support, constant irrelevant emails.

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Unfortunately I have to give one star so I can give a review. I would rate 0 stars!!!! Terrible customer service. I played 2 weeks ago and reported an issue with a BlackJack game. About 1 hour later they suspended my account and told me that they had tried to contact me ref Safer Gaming. They hadn’t contacted me at all and 2 weeks later after a number of e mails/live chats etc they are still yet to contact me. I had advised of the times I was free for a call as we can’t contact them. They have contacted me on 3 occasions in the last 2 weeks and every time that I said I wasn’t available as I was a key worker on frontline and couldn’t have my mobile with me and take calls. They ignored me completely. I was only asking the to phone me at a time I was available and answer my issue about the BlackJack game I had been playing. I’ve played on a number of sites and dealt with a number of gaming companies. This is the definitely the worst by a mile. Still haven’t received a call or talked to anyone. Please folks their a more providers out there who will look after you and treat you with a bit of respect but this is not one of them!

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To be honest if there was a minus i would give it a minus 3 completely unprofessional way of doing things i deposited over a grand . I first saw the website and signed up and then sent me a email were giving you amount of 20 pounds on us . So i clicked it and it didnt go though at all. So i continued on without it . Then few days later i have found out that i had deposited over a thousand pounds . Then i contacted the company and then i spoke to the guys on chat . They said you had signed in for 400 pound bonus so i argued over the 20 pound bonus email which they sent out them selves telling me have 20 pounds on us he replied we couldnt do anything secondly then i asked i put in over a grand is there anything you can do then he stated that i had a 400 bonus which i couldnt use due to fact there was no credit so i asked i deposited over 1050 pounds in with you guys and least put 20 pounds of bonus you guys stated or give me the 400 pounds bonus either i dont mind . They said they couldnt do anything seriously this undoubtedly and completely wrong unprofessional and unrealistic and unreliable i dont know why i signed up just shows the lack of service and one of those companys that just want to take and give nothing back . Would even invest init and poor commucation skills BUYERS and PLAYERS beware use a better site .

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Quite ok, judging by the variety of games and the customer service. Not a heavy user, but consistent, probably gonna stay loyal to this one. Payouts not amazing most of the times, but happens to surprise with massive wins at times (that's just random probably, depends a lot on the providers/type of gambling you enjoy). However, would've given excellent rating if it wouldn't use so many resources, my iphone x doesn't boil, but gets quite hot after 40-50 mins of use

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In my honest opinion, this software and pretty much all online poker sites are a complete CON!! At the end of the day, they just want your money off you, its a business!! As a result of this, i am convinced that they bias games towards the players who have spent the most money and, when you think about it, its probably possible from "behind the scenes" using mathematical algorithms and percentages!
Personally, i am done with these jokers now. I gave them a chance! Consistently losing with the best hand against joke calls like 4 9 o/s and, just today, i had a Q in my hand and it flopped me 3 Q's!!! It is truly ridiculous and other malicious things tend to happen occasionally such as being logged out whilst you are doing well and about to add on!
So, to conclude, my advice to anyone who doesn't have more money than brains, avoid this dodgy site, dont waste your time and money!! Avoid all poker sites would be my advice and only play LIVE in real venues with real cards and real dealers!

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Good BOG terms, reasonable prices, fair amount of offers, not yet restricted my account

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Awful site – takes forever to login (repeated captcha checks), then logs you out again after about 5 minutes. COmplete waste of time

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ONLINE ROULETTE = GLORIFIED FRUIT MACHINE

Before you decide to invest your hard earned cash on online roulette, please do yourself a favour and smack yourself over the head.

Do not be fooled into thinking you are getting a random spin. The software is specifically designed to guarantee the online casino between 2.7% – 3.5% on all spins from all players. Essentially the online casino can never have a losing day.

When you play online roulette you are competing against other players and it is basically a race as to who wins first.

Consider this; if you play in a real casino with a strategy designed to give you an edge the casino will monitor you and then kick your butt out of the casino should you stumble on a winning streak.

Online casinos do not care in the slightest what your betting patterns are AS THEY ARE GUARANTEED TO MAKE THEIR PERCENTAGE REGARDLESS.

There is no such thing as 'random' on line. They are all based around a system of RNG (random number generator) and guess what?

Every single fruit machine the world over has an RNG installed.

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Absolutely rubbish, I put in £10 of my hard earned money and won in total just over £23 I’m not a big spender and when I tried to withdraw my winnings, it wouldn’t let me, I tried twice but still it said can’t withdraw, it’s a scam to make people carry on playing which I did, SHAME ON YOU OR OUT OF GOOD FAITH GIVE ME THE £23, it’s the least you can do.

LOTTOLAND IS MUCH BETTER, IT LETS YOU WITHDRAW ANY AMOUNT.

I WANT THE REMAINDER OF MY MONEY IN MY ACCOUNT, I WONT BE COMING BACK!

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