Grosvenor Sports PLAYER REVIEWS(1373)

M Pease
13 October 2024
Comment from uk.trustpilot.com
Awful company so bad on so many levels

Nazim Uddin
11 October 2024
Comment from uk.trustpilot.com
No option otherwise give them 0 star .this site 0 ^ chance to win because all they fix .now they scam lots money from me .now they put deposit limit on my account. My money play wants there problem. Please 🙏 people avoid this site .specially live and diret roullate because its not exutally live all they fix .

Laura Millar Millar
10 October 2024
Comment from uk.trustpilot.com
Absolutely shocking site, says it all when they don’t respond to negative reviews RTP on all games are appalling STAY CLEAR

Belinda Burridge
10 October 2024
Comment from uk.trustpilot.com
Worse site ever used to be instant withdrawal now you have to wait.terrible poker site. casino is crooked as fck , trust me they manipulate the machines bonuses also aa rotten as there casino.AVOID at all costs

customer
07 October 2024
Comment from uk.trustpilot.com
Went to Ramsgate casino Westwood cross.Tried to play automated roulette, machine wouldn't take money,When on machine next door,that would not take money. Told member of staff,was told machines are knackered need new ones.went to bar as no staff working black jack poker etc, Gary at bar was quick to serve,very nice man.But I wanted a little flutter,new machines coming next year,If things are not working shut them down, Before you get shutdown.

Paul Philp
05 October 2024
Comment from uk.trustpilot.com
When you first play they trick you with a win, I won just over £200, since then I've put well over £1000 in the slot games and noticed the bonuses have just stopped completely!! These games are 100% rigged and odds are tampered with they don't even hide it!!! Wish I read the reviews before even bothering with this scummy scam app!!!!!!!!!!

Klas
04 October 2024
Comment from uk.trustpilot.com
This site has become so so bad for any wins! Over 7 years I’ve been playing and last few months - nothing back! Ok bad luck.. what’s worse is the Site always crashes I can’t play games, report issues on live chat and still nothing works! I will not give them another penny! Win/ losses around 80k over 7 years! They lost a decent customer.

Teebee
03 October 2024
Comment from uk.trustpilot.com
Lost 20k here over last 2 years no bonus no wins big bets and most it's giving is £72 win on ROULLTTE 36 spins 2 wins over 3 4 k bets at time ok so something no right here

S Jon
01 October 2024
Comment from uk.trustpilot.com
Scam, hack you when you are winning. Breaking the law

pocket immigration
01 October 2024
Comment from uk.trustpilot.com
i am about to win huge in bonus, i was on mean while, and suddenly the site We’re having some downtimewhen i was playing slot, and lost amoust a 300 and winning, lil big, that all of a suddend site down, letterly this is Wast and creepy casino online.

Christopher Prince
01 October 2024
Comment from uk.trustpilot.com
When back on Grosvenor this morning and deposited 20 pounds and shocked how one person can play in this site for 2 years and not win anything in this time iv had only two winners on the slot s day I joined and this was on Sizzling 6 and Deluxe sizzling both same game won on both game about 20 pounds more what put in and since that day not had no withdrawal or win absolutely diabolical and this clearly shows it s rigged because on other site s never as that happened

Christopher Prince
30 September 2024
Comment from uk.trustpilot.com
Well tonight playing grosvenar casino and spent another £50 pounds playing 1 pound spin s didn’t get one winner definitely a con this site just not one penny honest absolute joke and won’t closing down going to report this because got all proof how much I spent and not won nothing very unfair play deserves bad reviews after what happened not only to me to thousand of players

Andreea Munceleanu
30 September 2024
Comment from uk.trustpilot.com
This is only taking, never giving anything worth mentioned like 0.90 p or max 16.00 £ Maybe Grosvenor used to be good when they recommend to me months ago. But now is bad. Avoid

Christopher Prince
28 September 2024
Comment from uk.trustpilot.com
Iv been playing on grosvener for 2 years and spent £5000 to £8000 pounds and never won anything and how can this be fair play or random generated numbers so I advise anybody joining this site to steer clear

Cris
28 September 2024
Comment from uk.trustpilot.com
140 pounds each spin 1 pound and the best prize it was 10 pounds, free spins 20 pounds, the worst house that I play until now.....STAY AWAY, they suck all your money !!!! Random broken !! Fairness ZERO, PAYOUTS is the worst online.....SHAME ON YOU

James
27 September 2024
Comment from uk.trustpilot.com
The head of Security he thinks he’s a big man but he’s a little girl trying to act like he’s going to do something but he can’t as I’ll end him (what a mug)

Jeffrey Dix
27 September 2024
Comment from uk.trustpilot.com
I don't know what's going on with grosvenor online casino. 46 losses in a row. Thousands lost. Just lost £325. Not one decent win. Not one feature. This is horrendous. It's not RNG. AS this has been going on for months. They used to be a good company. Fast payouts. Decent games and fun to play. But now it feels like they are just on the take. You need to wake up grosvenor or your customers will be leaving in droves. Start making your games fairer before it's to late.

Calum James Watson
26 September 2024
Comment from uk.trustpilot.com
fast customer service, with a polite man named Kevin. He was understanding of my issue, and knew he could solve and help me fast. P.s Those complaining about loss of money need to contact services as they have explanations at their fingertips!

Jady
24 September 2024
Comment from uk.trustpilot.com
I used very. Regular last time time there faulty issues on site my winnings disappeared when will finally got them back made withdrawal which was taking longer than usual again contacted them spoke to Edward live chat ask me why I wanted my money then said he was going speak to another team next minute I'm locked out myaccount still haven't received my money and no reply from them . AVOID GROSVENOR THEY ARE THEIVES

Nazim Uddin
19 September 2024
Comment from uk.trustpilot.com
There solt game worts game ever designed. Play today nothing win football app designed aswell so poor .last week paly lots money there site not even one pounds win .it's all fix . Live and roullate totally fix .just avoid this site .thanks

expose them
19 September 2024
Comment from uk.trustpilot.com
really poor scummy site they don't have money to pay,all their games log you out of the game to reprogram it for losing spins, rubbish football odds,plus not able to bet on both team to score and a result, odds start changing the minute you'll be trying to place a bet to waste your time plus if u bet on horses you'll see they cancel the horse from racing with the most money stake

Mark
18 September 2024
Comment from uk.trustpilot.com
Got to say this casino site is ridiculously and constantly pathetic, they make out they are one of the best payers but in reality they are one of the worst, can’t believe I gave them a second chance after a 6 month self exclusion , I play slots on the off chance I actually get a bonus , after too much money you get one it pays nothing , not even 1% of even their own so called RTP , I strongly advise staying away from here, if you want an enjoyable gaming experience go else where

Nazim Uddin
18 September 2024
Comment from uk.trustpilot.com
This the most scam site .play with there live and driet roulate no chance win any bet the delear are fix the ball to landings where no money or they showing one table on live video and play with different. How it's possible ball not landings on bet when playing with the table more then 5000 pounds can't understand so avid this site .my money I do waht ever want now they put deposit limit on my account what a 😒 ofcurse I deposit with bank account so its not black money.

Nazim Uddin
17 September 2024
Comment from uk.trustpilot.com
What a fix site I see .paly 800 pounds not even win one single bet. Scam site ever I seen 100000 % fix site and I don't think so they even pay out 1% money

Kader Sayah
15 September 2024
Comment from uk.trustpilot.com
DO NOT PLAY POKER HERE, CASINO IS FULL OF CHEATERS, pay £40 for a game and get self delt cards WITH NO STAFF CONTROLLING THE GAME, 100% will be leaving a complaint and inwoll be looking into the leagal rules of hosting a game in a verified establishment.

Taner and karolina
15 September 2024
Comment from uk.trustpilot.com
This company owes me hundreds of pounds since 13/03/2024 from a Cheltenham 5 horse race accumulator @90/1.£5 steak. I won they only gave me £8 for 4 horses coming 1st and one horse coming 2nd. Also they keep contacting me with emails about there deposit 10 get 10 with 20x wager and I've asked them not to. Just be aware that grosvenor is a unreputable casino who will cheat you anyway they can. They owe me money and no one has contacted me about this. Horrible experience everytime. I'm considering making a claim against this company.

Lisa
14 September 2024
Comment from uk.trustpilot.com
Shocking company not one win over a pound or a bonus deposited £200 on 40p a spin all gone will be reporting this company and have logged a charge back with bank

Andy Hardy
10 September 2024
Comment from uk.trustpilot.com
Their website is very laggy and it's impossible to use the chat options due to the baggy website and as for calling them you would be better send ing a smoke signal as I called them and was on hold for about an hour luckily it was an 0800 numberUse a more reputable site like bet 365 or paddy power

Mrs Eileen Wilkie
09 September 2024
Comment from uk.trustpilot.com
My deposit was accepted no bother. After that , no service. I could not access my game ( blackjack , either Live casino or Table )). No answer to a phone call after 45 minutes on hold.

Jack
07 September 2024
Comment from uk.trustpilot.com
Grosvenor has been much better than other Casinos I have experienced over the years. To be fair, my review is limited to the Live Casino games. My experience is 100% different to a review I just read here. I have been with them for several months and although I raised some objections to payouts which did not go my way the information which made clear the decision was correct. However, I have also made numerous withdrawals without issue. This is my favourite Casino.

Sohail Askar
31 August 2024
Comment from uk.trustpilot.com
Alfie best customer service ever that I have recieved. Polite and mannered highly reccomend!

Sulliva parks
26 August 2024
Comment from uk.trustpilot.com
Be very careful about playing poker here because I have spotted a couple of dealers now, one in Huddersfield and at least one in Leeds false shuffling the cards and not following procedure, I am experienced card handler and magician and I know suspicious shuffles when I see them and ive seen enough to convince me certain dealers are dictating who is getting trash/good hands. Its kinda sad cause I literally wanted to play live poker to ensure the game was fair and they arnt particually skilled at doing it, however its quite hard to spot if you dont know what to look for, and even harder to prove. Riffles shuffles where top portion of pack isnt shuffled, deck being cut 3 times in hand rather than on the table, deck being cut sideways rather than forwards onto the cut card. I wont call out specifically who because they know who they are I just hope this filters through so they know they have been spotted. I didnt call anything at the time because I hate causing a fuss and its £50 and a bit of fun at the end of the day, but I cant justify going back knowing there are cheats dealing. Just had the most depressing night being dealt trash for a full final table until eventually forced to play trash cause of the blinds and watching the dealer what looks like strip shuffles and false riffles and cuts and very suspiciously typical bad hands all night think J4 10 2 8 3 on repeat. Like I say its not all of them and when a legit dealer doing their job properly comes back to the table its like night and day its so obvious to me.

Saul
25 August 2024
Comment from uk.trustpilot.com
Great customer support, gave me a £10 bonus because the 100 free spins from the sign up offer wasn't credited automatically. Although I managed to lose all of it on blackjack by getting 10 terrible hands in a row 😭😭

Robert Blackmore
25 August 2024
Comment from uk.trustpilot.com
Disgrace of a casino how they ain't investigated i don't know and need to be shut down absolute fix and there reviews on playstore are fake. Robbed me blind and wen tried to close account and gamestop it wouldn't let me. Scumbags whoever they are and hope they get shutdown ASAP. Be warned people there a disgrace plus bonus you get won't let you cash anything out so wats point in bonus. Get rid of them there a disgrace to the planet and low life company like this destroy peoples lives. Mental health contributes is wat they will always be the scum

Mr Adrian Gillett
24 August 2024
Comment from uk.trustpilot.com
First of all ,If your like me and enjoy using online gambling casinos this casino has to be thr worst in the "UK" ,First of all if the reviews don't hit home, you must be stupid,I've lost thousands on this site,Do not get me wrong ,If I didn't have it to lose I would not bet ,This site is above the rule,Firstly if you deposit and win or get a win or free spins or mega spins etc etc it boots you out,you log in after 10 attempts you've won pennies ,This site has to be ,One of the worst casino sites in the world ,On thd world wide Web bar none,they may own and control probably the best casinos in the "Uk" but there online experience is absolutely dreadful,The reviews say it all ,If you Gamble the law of averages say you will win once in a while,once in 10? Once in 50? Once in 100? Not with this online experience, You've more chance of winning if you threw your money on an open fire and hoping a phoenix resurrects from the flames with the winning lottery numbers,now ,I have money in my account and after leaving this review I expect to lose this ,After losing thousands to this dodgy site if it saves you from earning the unscrupulous owner and designer of this online casino money it was worth it,Do not waste your time,money,And effort trying to win here you've more chance of catching a flying pig with Peter Shiltons ex football goal goal mitts ,Look elsewhere or give ya money to ya neighbour and at least some1 wins

Joanne
19 August 2024
Comment from uk.trustpilot.com
The team at Grosvenor Casino Newcastle are exceptional. They recently hosted my 50th birthday and from the initial conversations to the full event, the attention to detail and communication was second to none.The buffet and drinks provided were of the highest quality, as well as all the dealers on hand to give my guests demonstrations on how to play the games. We had family members from age 18 to 75 years and everyone thoroughly enjoyed themselves. Some guests had never been to a casino before, and said they can’t wait to return! The customer service from all the team is outstanding. Highly recommend this venue and the whole team from the moment you walk thru the doors, everyone is helpful, pleasant, professional. It’s always so clean too! Absolutely, faultless. Completely 5 star service from everyone. Thanks so much and can’t wait to come back!

Nazim Uddin
18 August 2024
Comment from uk.trustpilot.com
Last few times played this site live and direct roulette the dealer are so scam play 3000 pounds no even win single bet .when put on bet the dealer landing ball where no money put on .when all money gone he just giving your cheesing number.i never seen like this scam site .people how enjoy playing when not even win nothing.i don’t have where come from al dealer when they speaking so annoying. They just seating here taken your money .i don’t think so they even pay out 1% money in people .government should be closed this site forever There slots game more worts game what they design there self no even win 1 pens .just avoid this scam site

John
14 August 2024
Comment from uk.trustpilot.com
Steer clear of these clowns crap offers no free bets and when I withdrew they want a selfie of me with a bank statement never asked for one whilst depositing though

Alex Marwood
12 August 2024
Comment from uk.trustpilot.com
Absolute fix, £20 on 10p spins, which is probably over 200 spins with the odd small wins and not one bonus feature, talk about fix or what. Clearly need to spend so much to get it, seriously needs reporting to the gambling commission.

Amin
11 August 2024
Comment from uk.trustpilot.com
I’ve been band from whole the casinos in UK Because I self excluded myself after a management called a player by Cword and some how Genting said you not allowed to come in in Blackpool too 😂It was a firs time I was trying to go to Genting.I’m thinking it’s the same manager works there too 😂

Anonymous
10 August 2024
Comment from uk.trustpilot.com
Went onto safergambling tab and set a 30day deposit limit of £50. I felt responsible and secure doing this. The next day it let me deposit £800 and I lost it all. I have checked it was in place and still this wasn't working. Feel let down and ashamed

DeNcH
09 August 2024
Comment from uk.trustpilot.com
feels almost impossible to win on this site, ive put so much in, even the bonuses you get are super bad, feels way more in there favour.some days you will play and no matter what slot or game you play, you will not hit a bonus or win a thing, then some days completely the opposite, wins everywhere and bonuses landing, but its always small wins and never a decent amount

Nazim Uddin
01 August 2024
Comment from uk.trustpilot.com
O % chance to win live and driet roulate. Play today 1200 pounds nothing win .the delear just landing ball where no money. Its all are fix .

Consumer
30 July 2024
Comment from uk.trustpilot.com
Hi Christopher Prince just following up on my last review well iv deposited £100 and got £30 bonus and played it all on cash connection and had £1 spin won zero pounds back this absolute complete disaster and a con iv been playing sizzling deluxe and never won 1 pound and iv never had full line of any of the fruit s deposited about 6000 thousand pounds and iv deposited the same amount of money on cash connection never won anything it’s definitely fixed please take my advice don’t join this site it’s worse than any kind of theft you could come across in your lifetime I will keep everyone informed in my next review win or lose Christopher Prince

Nazim Uddin
30 July 2024
Comment from uk.trustpilot.com
This site so scam site I ever seen .frist when I paly litte win money .After never win money all are fix played 3000 pounds not even win one single bet .today paly 1500 pounds not even win one single bet .this dealer are landing ball where no money .when don't have any money to put on bet they give nice number but when put bet the delear jumping ball put where no money .what a fix site .just avoid this site .live and driet table so scam because ithey put reflection light so you people can't see properly. So the dilear can landing ball where they want and they exutally did and lots money .they alwys said gambling fun but how people enjoying when nothing win ??? And seating here some European dealer when you lesteing they talking English so borrowing. Give some job proper delear who speaking nice

Mike wheeler
29 July 2024
Comment from uk.trustpilot.com
Scummy company with low win rates (over 200 spins, 2 teases, about 4 wins over 5x and the rest dead or under bet "wins") and even lower bonuses. Their promotions are extremely poor with next to no wins. They will tell you they comply with all regs, but fail to tell you they can set the RTP. Go to a more reputable company with better chances to win

Ryan Melville
28 July 2024
Comment from uk.trustpilot.com
Deposited and withdrawn. No problem with the site or depositing withdrawals usually take 12-24 hours if account is verified but they set a limit on my account to which I’m having trouble getting sorted other than that it’s a good enough just verify yourself make your details are Indate you’ll be fine.Would have been 5 star

Teebee
27 July 2024
Comment from uk.trustpilot.com
WHY IS THIS SITE STILL RUNNING TAKING PEOPLES MONEY THERE IS NO WINS EVER THEY ARE NOW JUST STEALING

Consumer
26 July 2024
Comment from uk.trustpilot.com
Well Christopher Prince member of grosvenor casino well just come off a break and iv already done a review so this is follow up from my last review well deposited £50 pounds and played sizzling deluxe 6 and as I mentioned in my last review this game would not give any full line of fruit well it didn’t and not only this I had 50 spins at a pound basically every iv said in my first review it confirmed everything iv already said it’s definitely not luck or random numbers generated or fair play it’s definitely consistent in playing at this and the game fixed because iv already spent thousands of pounds on this game and it was behaviour was the same as it was tonight I keep updating regularly letting the players and new members aware of the game s what iv been playing and if I win or lose it a clear facts this site games are rigged or something going on behind the scene s steer clear from this site every one be warned Christopher Prince
Shaun Machin
15 October 2024
Comment from uk.trustpilot.com
I spent over £1700 and bonanza the slot I always play kept saying server error then just keeps taking and I've been playing chasing my money for a few days but still can't win anything but if I some how manage get my money back I'll change this review
I spent over £1700 and bonanza the slot I always play kept saying server error then just keeps taking and I’ve been playing chasing my money for a few days but still can’t win anything but if I some how manage get my money back I’ll change this review