Heyspin Casino PLAYER REVIEWS(113)
Jacinta Dias
11 August 2023
Comment from uk.trustpilot.com
Very very bad experience ..I deposited around 94£ but no bonus at all ..All I get is a 20£..not even half of what I have put in..There are no bonuses no matter what ever game you play..I understand Casinos are not always about winning, but how is it possible that none of the game on your casino pays?
Shane
01 August 2023
Comment from uk.trustpilot.com
Amazing, please don’t listen to the bad reviews! As long as you are playing legitimately, you will have no problem. Deposited £50 in total and withdrew £2000, requested it at 9:30am it was sat in my bank by 1:30pm!!! Quickest withdrawal turn around on any site I’ve played. I do have to send In some documentation, which I’m gathering atm, but my withdrawal was not withheld. Fantastic service and a happy Tuesday to me!
Mandy Young
01 August 2023
Comment from uk.trustpilot.com
I played on 21/07/23 won and withdraw my £44 to find I should recieve 43 as fees were taken and still not got my money now in august. It's disgusting that they are treating customers this way and ripping them off. I want my money. It's not there's to take.
emfrog
31 July 2023
Comment from uk.trustpilot.com
Won a small amount today. Withdrew no issues. Suddenly all my accounts are closed! “Due to self exclusion on another site” (a long time ago - can’t even remember when- and wasn’t enjoying it so closed it). Now months later I’ve been penalized for doing what I thought was the right thing and self excluding from a site that was not very good and wasn’t winning. Don’t bother there are better sites out there and ones that don’t charge a fee to deposit or withdraw. I know they’ll come back with responsible gambling - I was being responsible and closed one account a long time ago now blocked from all a year later - great one!
George Sava
31 July 2023
Comment from uk.trustpilot.com
I playing from around 2 years with limits, net loss over 5000£ and I have 0 withdraw, I don’t think is possible to pay something, every time when I deposit 100£ play on 20-30-50-60 max 1 £ ! Just waste the money and time
Carol
28 July 2023
Comment from uk.trustpilot.com
I joined two days ago after reading reviews I won twice on games my payout was processed within three hours .my winnings were transferred to my bank very quickly .I can't find any fault with heyspin I actually enjoy playing .
Ing
24 July 2023
Comment from uk.trustpilot.com
Have been playing too many casinos online, but there's never charge you about to add deposit and withdrawal..I add £25 to see and this Heyspin was charge me 0.63 When I don't want to play there charge me for £1 Really unfair..I would like to tell everyone have to be careful about this that's all if this can be helpful for someone who's looking to play online games..I would love to give them 0 stars then one star
MRS MARIA FOSTER
14 July 2023
Comment from uk.trustpilot.com
This site is probably the worst site I have ever played on. The % must be the lowest ever!!!! Avoid those games that are tournament games the payout is absolutely 0 having calculated that 1 game in particular took hundreds and gave me absolutely nothing in comparison to what was wagered. The trouble is these sites cannot be monitored on what the % of payout is and I for one thinks that the gambling commission should take a closer look at this site. The ammount of bad reviews I have seen for this sire is dreadful. Facebook has also posted bad reviews. SO BEWARE..!!!!!! THIS SITE SHOULD BE INVESTIGATED. I for one will be putting a complaint into the gambling commission...!! SHOCKING..
James
11 July 2023
Comment from uk.trustpilot.com
it was robbed me for 7 days noe got to win bouns and then wouldn't give then bk when I refresh it . then I contacted them and live chat see the problem would not do anything about it I have it all on video on my phone as I'm playin on appmac show them was like basically laughing it felt like at me as they robbed me
Mr Rokas Pocius
03 July 2023
Comment from uk.trustpilot.com
If I can give I'll give them 0 star they are robbing buastards avoid them not even look they way they some how will rob you . Costumer service made me put money twice to receive bonus I haven't received anything and plus paid fees . They are evil people who don't have life's just rob until they get robbed . I'll make sure I'll complain everywhere about this donkeys
customer
29 June 2023
Comment from uk.trustpilot.com
Used hey spin regularly then started getting timed out and could only a play a certain game on it which always was a high loss before payout.Contacted customer services who told me to keep trying to play it and admitted they had a technical fault.It continued to time me out so told them again I had now spent all the money I deposited but was not fully getting to play the slots and response was send a video I explained I had no money left to do that and was told come back later and try again.Didn’t look into the problem at all. Just wanted me to put more money on. You get charge to deposit 25p and a £1 charge to withdraw money.I’ve officially complained and closed my entire account and got no apology or a bonus for inconvenience….Do not use this site!
Raimis Nesakysiu
21 June 2023
Comment from uk.trustpilot.com
Avoid!!! Got a call from them. Started asking all kind of personal information, when I refused to state my employment. She decided restricting my account. That shouldn’t be your concern if I’m employed or not. Go and f#*# yourself.
M.O.B. MOB
13 August 2023
Comment from uk.trustpilot.com
Decided to make a small deposit being mindful that there are so many Casino Scams right now....that was 3 days ago....I won a small amount and decided to make a withdrawal, just to see what will happen and was told by Heyspins that it will take 48 hours for processing...up until now, that withdrawal has not been sent back to my bank...SO THIS ONE IS ANOTHER SCAM....PLEASE AVOID THESE NEW CASINOS.
Decided to make a small deposit being mindful that there are so many Casino Scams right now….that was 3 days ago….I won a small amount and decided to make a withdrawal, just to see what will happen and was told by Heyspins that it will take 48 hours for processing…up until now, that withdrawal has not been sent back to my bank…SO THIS ONE IS ANOTHER SCAM….PLEASE AVOID THESE NEW CASINOS.