Highbet PLAYER REVIEWS(108)

Rusty Slaw
08 September 2024
Comment from uk.trustpilot.com
the reviews on here are not a good representation of the experience on high bet i registered yesterday, placed qualifying bet, which won, went to chat, and was credited my welcome offer instantly, no fuss. i won off a free bet too and my withdrawal was in my account when I woke up today .... no documents requested....everything as advertised. it is annoying that the site logs you out constantly even if you are active, but apart from that, lots of markets, good odds, and fast withdrawals. most of the negative reviews are not about the service they are from angry people who didnt qualify for the offer or clearly didn't stick within the terms.

Jay Bee
07 September 2024
Comment from uk.trustpilot.com
Crooks and scammers - avoid

Jack
01 September 2024
Comment from uk.trustpilot.com
WHAT A SHAMBLES OF A COMPANY. I wouldn’t even give the 1 star. Just wish I’d seen these reviews before depositing money with themselves. BUNCH OF CRIMINALS

Brookes
31 August 2024
Comment from uk.trustpilot.com
Avoid this website! It is a Scam! The worst Betting site I have ever used! this betting site was advertised on the sun dream team which has also made me disappointed in the sun for even advertising them!! AVOID!!!

Fraser Harrison
31 August 2024
Comment from uk.trustpilot.com
They request documents on a withdrawal which is against the terms of the gambling commission that they have agreed to.Had to go to live chat to ask why the withdrawal wasn't processed yet. Didn't even get an email to ask for documents.Just avoid them.

Nick Stevens
28 August 2024
Comment from uk.trustpilot.com
I will be referring this "company" to the police and ombudsman for their antics. They ask for intrusive verification to try and keep your money, knowing that some people won't want to do it. They are scammers pure and simple

Holly McGillivary
28 August 2024
Comment from uk.trustpilot.com
UTTER SCAMMERS ! Signed up didn't get my freebets went on chat and told this I'm afraid bonuses have been disabled from your account. Kindly note that this was a decision made by our management team and bonuses will remain disabled on your account for the foreseeable future. However, no bonus also means no wagering restrictions so if you do win with your deposit today you won't be tied down by wagering requirements ;-) Then told i should have gone on chat and asked if i was eligible for the bonus utter clowns , Stacey being one of them ! IBAS complaint made

Hass
26 August 2024
Comment from uk.trustpilot.com
Deposit lost deposited again lost again deposited 3rd time won went to withdraw £50 and now asked for passport and card and then holding them too in your hand photos lmao crap site, and they scam you on prices as your unable to select sp haha worst site ever

John
25 August 2024
Comment from uk.trustpilot.com
Won my qualifying bet but they refused to give me the £25 in free bets because at some time in the past I'd apparently taken up a similar offer with one of their partner companies. Plus the website is absolutely abysmal. Do not use these scammers.

Brian Andrews
22 August 2024
Comment from uk.trustpilot.com
Also went for the sign up, placed my bet and could not find the bonus, they said I should have opted in? Eventually got the bonus had a winner and tried to withdraw my money. There system would not allow me to withdraw all of it ( £30.17) only £30? After much ranting got my money.They rob you when you deposit (charge me 3%) they rob you on prices, you can't get SP on horses only they're prices which are very shorter than other websites.All in all the worst experience I could ever wish for, not customer friendly and like others here, would avoid at all costs. Had to give one star but they weren't worth that!!

Owain
04 August 2024
Comment from uk.trustpilot.com
The sign-up bonus is a scam. They don't give it to you and don't even give an excuse.

ELMO
01 August 2024
Comment from uk.trustpilot.com
Went for the sign up offer and won my bet. Waited untill next day and still hadn't received the bonus. Contacted support and they wanted many documents and a selfie with my ID , which is much more than other sites. Still yet to get the bonus and seems like a big hassle. Additionally the site is very glitchy and it's very hard to work out where everything is. Customer support is good which is the only bonus.

Jack Goode
30 July 2024
Comment from uk.trustpilot.com
After fulfilling all criteria for the sign up offer, and having the free bets credited I have now been told that bonuses have been disabled on my account. They have refused to provide me a reason why, and were completely useless on the live chat. Customer service skills appear to be non existent at this company and I strongly advise you avoid at all costs.

Scott Akerman
27 July 2024
Comment from uk.trustpilot.com
The website may be the worst I've ever used. Nearly impossible to even try and place a bet as it refreshes on you ever 30 seconds on desktop and mobile. If you're "lucky" enough to get a bet in your best slip, it often rejects the bet anyway. Absolute shambles.The one positive is the live chat is quick and helpful, bet even that doesn't make up for how bad the website is to use.

Dale Markham
17 July 2024
Comment from uk.trustpilot.com
My goodness where to start. The site is glitchy, when you accept a bonus you have to ask for it to be added on more than one occasion and the withdrawel system is awful. They ask you to verify yourself which was done 5 days ago and still they have my money. Avoid at all costs they are an awful site.

Thomas Esc
16 July 2024
Comment from uk.trustpilot.com
They don't give you the free bets. This is an illegal operation with false advertising. Stay away.

Hisar Teoja
16 July 2024
Comment from uk.trustpilot.com
These crooks will never give you free bets, they will always find some reason, reporting them to gambling authorities

Kevin mcgurk
14 July 2024
Comment from uk.trustpilot.com
I have had 2 winning bets and company have been unwilling to pay out and it has now been 4 days - the bets are still showing as open. I have chatted online 6 times and been told it would be resolved and have also sent 10 emails without reply. To me this is fraud and I advise everyone to stay well away from this company.

Craig Glow
12 July 2024
Comment from uk.trustpilot.com
Avoid this scam website at all costs. They run dodgy promotions and do not give free bets. Their full terms are a total mess and do not mention anything that forbids them from declining your welcome offer. Will be reporting them to gamblingcommission

Oscar Smith
12 July 2024
Comment from uk.trustpilot.com
Felt as if I needed to leave a positive review after my experience, especially after seeing this has some really awful reviews. And yes I'm a real person lol look at my profile been on this for years.I signed up after seeing the attractive bet £10 get £25 free bets (which is stated quite clearly is 5 x £5 free bets, which I actually quite like.) So I placed a £10 bet, making sure the odds were above 1/1 (2.0). Lucky for me my bet won. I placed a couple bets and cashed out some winnings. Next day at midday only 12 hours after I won the previous bet I logged on and saw I hadn't got my £25 free bets. I opened the live chat on website, and straight away I was through to a human (love that they don't try to make you talk to a stupid robot, they just put you through to a human straight away) and this lovely person fulfilled the bonus for me and I had my £25 free bets straight away. This is a great bookies. I've used all the big bookies but just like how this place operates! Also regarding cashout I had it in my bank in under 48 hours, and they didn't ask me for any documents, also a big bonus as some bookies have asked for a load of personal info, which feels shady to pass over to some random peeps online lol.

Anthony
04 July 2024
Comment from uk.trustpilot.com
I joined the site. Made my first bet as per the special promotion for new customers. After a few days I noticed the free bet credit was not in my account. I emailed the customer service. Never received a single response. Terrible bookie. Avoid for sure.

Andy
19 June 2024
Comment from uk.trustpilot.com
Highbet provide an easy to use site. I have access to all my favourite football markets. They also have a huge choice of Slots which is good when I have some extra money to play in the casino. I got 5 £5 free bets when I joined, happy days!

Chip Chip
18 June 2024
Comment from uk.trustpilot.com
Probably the worst site

Lamarl hubbard
17 June 2024
Comment from uk.trustpilot.com
Absolutely shambolic , don’t award your free bets as promised by Shaun wright Phillips would 100% looki into a case here of false advertising and also impossible to get through to customer service I would avoid at all cost as they seem to just be holding on to peoples money

Big Don
22 May 2024
Comment from uk.trustpilot.com
Scammers. I would give less than 0. They never give you the free bets that they promise and their customer service is horrible. The chat doesn't work and if you leave a message they never reply.They shouldn't be allowed to be on the market.Absolutely not use it

Charmaine Leishman
17 May 2024
Comment from uk.trustpilot.com
I've requested 2 withdrawals and after a couple of days of not getting the payment, i got in touch with them.I was told my payment was late and i would be informed when the payment was processed.A couple days went by and nothing.Got in touch again and was told the exact same thing..After a week went by, got in touch for the third time, and now was surprised with an email requesting documents. I Immediately thought, ''oh that's convenient you're asking me this now after a whole week of not paying me'' But nevertheless did what they asked.The first email asked for copy of credit card and picture of me holding it.Next day, another email asking for a picture of me holding my ID (bear in mind my ID was already verified months before when i joined the website)Next day... another email... asking THE EXACT SAME THING I've sent the day before... no reasoning behind the request.. basically a simple copy of the previous email...Next day... guess what? ANOTHER EMAIL!This time it said: '' We need or selfy with passport or a photo of your Driver's license.'' And i was like, what?? is this a joke?? And btw, great English guys, super professional.Anyway, sent that.On the same day, ANOTHER. BLOODY. EMAIL.It said the picture i've sent holding my ID was cropped..Ok.. after all these requests i went above and beyond to make sure they wouldn't ask me anything again, so instead of just sending 1, i've sent them 2 different pictures of me holding 2 different IDs..Turns out the one with my passport was slightly cutoff at the bottom, even though all the information was in the picture.. BUT the picture with me holding my Driver's license was absolutely perfect.. so surely they could go with that right??That's when i realized the people that work at this website were doing these things completely out of spite, due to me complaining to them about the fact they were asking me for all of this and not paying me out..So now you ask, did i finally get my money?Nope. Still waiting, while being treated like a mug.Shocking website.. absolutely shocking..

matt
13 April 2024
Comment from uk.trustpilot.com
Yet another awful scum bag company using fixed gaming to extort money from vulnerable people.

Consumer
30 March 2024
Comment from uk.trustpilot.com
Absolute scumbags. Worst site imaginable, avoid like the plague. They have managed to crash my phone several times, then I can’t login for days at a time because all it says is ‘loading the highbet experience!’ But won’t let me login, it’s ridiculous. The highbet experience, funnily enough, is abysmal. Ontop of the phone situation if I login via any other device I can play a slot for 30 seconds or so then it boots me out to the Home Screen. If I could give less than 1 star I would. F YOU highbet absolute 🔔 🔚s. Scamming, scheming, scum.

GstaR
18 March 2024
Comment from uk.trustpilot.com
Not Highbet but friggin Lowbet or even Nobet stay away it has stolen my money

Marc S
05 March 2024
Comment from uk.trustpilot.com
Absolute shambles of a company.Opened an account in Sept 2023 and after winning a bet they close my account and tried to confiscate my funds, for no apparent reason.I had to go to IBAS in which then they decided not to contest the case and was finally paid March 2024, all for a measly 70 pounds.Stay far away, as you can see from the below reviews. They will be go under within the next few years

David forrester
29 February 2024
Comment from uk.trustpilot.com
No option to self exclude. Site is illegal.

bojan trajkovski
23 February 2024
Comment from uk.trustpilot.com
HighBet Casino exceeded my expectations in every aspect. From the moment I signed up, I was impressed by their user-friendly interface and wide selection of games. The registration process was smooth, and I appreciated the generous welcome bonus. The customer service team was incredibly helpful and responsive whenever I had questions. The variety of payment options made deposits and withdrawals hassle-free. Most importantly, I felt secure knowing that HighBet prioritizes player safety and fair gaming practices. Overall, my experience with HighBet Casino has been outstanding, and I highly recommend it to anyone looking for a top-notch online gaming experience

steve Conner
12 February 2024
Comment from uk.trustpilot.com
As others have said, avoid like the plague, blurry pics nonsense giving you the run-around, joke of an outfit, avoid.

Alex
25 January 2024
Comment from uk.trustpilot.com
Scam of a betting site. Treat customers like criminals asking for photos of customers holding their ID and payment card. Don’t want to pay out. They’ll ask for photos of bank cards that are even long expired, and if you can’t provide that then you need to get a letter from your bank.AVOID AT ALL COSTS. Would be zero stars if I could!

Deekshit
07 December 2023
Comment from uk.trustpilot.com
best bookie in uk tbh great odds and withdrawal speed is okok

Robert Henson
08 November 2023
Comment from uk.trustpilot.com
An amateur website with poor service. Unbelievably get charged to deposit money then can hardly place a bet and Customer Service a joke.My rate would be zero if it was allowed.

Wai Chu
14 October 2023
Comment from uk.trustpilot.com
Does the bookie understand that if getting hold of winnings is a very difficult task even similar to mission impossible, everything becomes meaningless to bettors. This bookie acted to a state not only exploited its position, my experience is that they abuse their customers. On requesting a withdrawal, they requested a picture of myself holding both the id and the credit card which I made the deposit, with all 4 corners of the card shown. I have ever experienced to hold the ID, what is the point of hold both? Highbet, if you don't want to see people leaving your site with some money in the pocket, you may wind yourself down early, it is a waste of time to run the business, such bookie has no future.

Vitalij Ripinskij
26 September 2023
Comment from uk.trustpilot.com
Withdrawal from sports of 100 is pending for two weeks. Customer service is terrible. Every day same story.please wait.we will contact you via email regarding your withdrawal. But nothing happening. Greedy company. Don't want to pay out

Daniel Slowik
18 September 2023
Comment from uk.trustpilot.com
avoid at all cost i completed my welcome offernever received my free bet for the past 7 days they keep saying they have technical issued and cannot add the free bet

Junjo Meow
17 September 2023
Comment from uk.trustpilot.com
First they told me they had techincal issues awarding free bets and now they are denying my free bet completely and want ridiculous amount of verification. DON'T BOTHER

KevinJ
14 September 2023
Comment from uk.trustpilot.com
Believe all the reviews! They are acting in very bad faith. They promise free bets which they never credit. Their 'live chat' boasts 'we are responding currently in under one minute', but I have never had a response after waiting hours! I am amazed that the Gambling Commission let these people get away with daylight robbery.

customer
13 September 2023
Comment from uk.trustpilot.com
absolutley horrible borderline scammers, ask me for picture of my debit card and for my cvv number

Shannon Townsend
08 September 2023
Comment from uk.trustpilot.com
Believe the reviews.I am unable to think of a worse company i have ever dealt with... take your money quickly, don't honor free bet offers, live chat says they respond in a minute but i could get through... now waiting for my remaining money to be withdrawn... complete scum of a company.

Mr Frank Morgan
05 September 2023
Comment from uk.trustpilot.com
Spent like 500 and lost expecting some free bet they gave me 50 free spins and the game they chose never loads then the online chat doesn't work then I email them and they say the free spins have expired after 2 days but never said an expiry date after multiple emails to the they just stopped replying apsolute con

Edstar
09 August 2023
Comment from uk.trustpilot.com
Avoid , this is the worst you can imagine.7 different games all running the same nothing not even a single free game won in in 7 different games.150 pounds for nothing , avoid this.Ps:Don't write a review back saying that you are sorry about all this , you are not.Avoid this scam!

David forrester
08 July 2023
Comment from uk.trustpilot.com
The actual worst site ever. Sites like these should be investigated. Every spin is preset with an outcome. Try it and see. But I personally would save my money. The reviews speak for themselves.

Keith Atkinson
23 June 2023
Comment from uk.trustpilot.com
THIS COMPANY CANT IMPROVE WELL THEY COULD IF THEY DECIDED TO CLOSE SHOP AND STOP CONNING PEOPLE.FIRST OF ALL THEY HAVE NO CONTACT NUMBER AND THE LIVE CHAT IS A COMPLETE WASTE OF TIME. HERE ARE MY REASONS FOR SAYING AVOID THIS COMPANY LIKE THE PLAGUE GREEDY GREEDY GREEDY THEY CHARGE YOU 2.5% TO MAKE A DEPOSIT AND ON TOP OF THAT THEIR ODDS ARE WELL WELL BELOW THE STANDARDS HERES AN EXAMPLE TODAY AT ASCOT A HORSE WAS 18/1 BUT THEY ONLY OFFERED 8.4 WHICH IS JUST OVER 7/1 AND THEN THE HOT FAVOURITE AT EVENS WAS 1.55 WITH HIGHBET THAT IS JUST A FRACTION ABOVE 1/2 OH AND IT LOST 2/1 ODDS PAID AT 6/4 SO AS YOU CAN SEE THIS IS COSTING YOU THE PUNTER MONEY EVERY SINGLE TIME.THEY ALSO ADVERTISE SUPERFAST WITHDRAWALS DUH NEVER GOING TO HAPPEN LOLWENT ON LIVE CHAT GAVE THEM A PIECE OF MY MIND AND TOLD THEM TO CLOSE MY ACCOUNT BUT ONLY AFTER THEY HAD RETURNED MY £50 WITHDRAWAL BUT IN THEIR WISDOM THEY CLOSED IT IN A MATTER OF SECONDS SO NOW I CANT CONTACT THEMAVOID AVOID AVOIDTHEY ARE JUST GREEDY THIEVES YOU HAVE BEEN WARNED.

Gs
09 June 2023
Comment from uk.trustpilot.com
I was allowed to deposit with a third party card, they told me to get the card holder to sign a bit of paper saying they allow me to use there card, so I did that and then they allowed me to continue using a third party card for there own gain. It’s obviously a breach of terms on their behalf because I could have been a money laundering person. They put money before uk licensed rules and show no duty of care to problematic/vulnerable gamblers.

Daniel
08 June 2023
Comment from uk.trustpilot.com
Steer clear scamming bonus on casino big bass win of 6 pounds what a joke of a site football odds manipulated they need shouting dwn it's shockingly legal scamming thousands of people horrible people
Dale Haslam
13 September 2024
Comment from uk.trustpilot.com
Offered me a welcome bonus.After completing the qualifying bet requirements I had no bonus.I went on live chat, waited half an hour and was ignored.The next day they emailed me to say I had my £20 of free bets.When I tried to use them they didn't work.When I went on live chat they said it's because I signed up for Betregal - their sister company - six years ago.They also offered me another £5 free bet if I deposited £10, which I did - then I didn't get the free bet.Also, every £10 you deposit costs 25p. Which is a total scam. Their live chat person closed the box midway through the conversation.These people are utter cowboys. Avoid like the plague.
Offered me a welcome bonus.After completing the qualifying bet requirements I had no bonus.I went on live chat, waited half an hour and was ignored.The next day they emailed me to say I had my £20 of free bets.When I tried to use them they didn’t work.When I went on live chat they said it’s because I signed up for Betregal – their sister company – six years ago.They also offered me another £5 free bet if I deposited £10, which I did – then I didn’t get the free bet.Also, every £10 you deposit costs 25p. Which is a total scam. Their live chat person closed the box midway through the conversation.These people are utter cowboys. Avoid like the plague.