Highbet PLAYER REVIEWS(82)
matt
13 April 2024
Comment from uk.trustpilot.com
Yet another awful scum bag company using fixed gaming to extort money from vulnerable people.
Consumer
30 March 2024
Comment from uk.trustpilot.com
Absolute scumbags. Worst site imaginable, avoid like the plague. They have managed to crash my phone several times, then I can’t login for days at a time because all it says is ‘loading the highbet experience!’ But won’t let me login, it’s ridiculous. The highbet experience, funnily enough, is abysmal. Ontop of the phone situation if I login via any other device I can play a slot for 30 seconds or so then it boots me out to the Home Screen. If I could give less than 1 star I would. F YOU highbet absolute 🔔 🔚s. Scamming, scheming, scum.
GstaR
18 March 2024
Comment from uk.trustpilot.com
Not Highbet but friggin Lowbet or even Nobet stay away it has stolen my money
Marc S
05 March 2024
Comment from uk.trustpilot.com
Absolute shambles of a company.Opened an account in Sept 2023 and after winning a bet they close my account and tried to confiscate my funds, for no apparent reason.I had to go to IBAS in which then they decided not to contest the case and was finally paid March 2024, all for a measly 70 pounds.Stay far away, as you can see from the below reviews. They will be go under within the next few years
David forrester
29 February 2024
Comment from uk.trustpilot.com
No option to self exclude. Site is illegal.
bojan trajkovski
23 February 2024
Comment from uk.trustpilot.com
HighBet Casino exceeded my expectations in every aspect. From the moment I signed up, I was impressed by their user-friendly interface and wide selection of games. The registration process was smooth, and I appreciated the generous welcome bonus. The customer service team was incredibly helpful and responsive whenever I had questions. The variety of payment options made deposits and withdrawals hassle-free. Most importantly, I felt secure knowing that HighBet prioritizes player safety and fair gaming practices. Overall, my experience with HighBet Casino has been outstanding, and I highly recommend it to anyone looking for a top-notch online gaming experience
steve Conner
12 February 2024
Comment from uk.trustpilot.com
As others have said, avoid like the plague, blurry pics nonsense giving you the run-around, joke of an outfit, avoid.
Alex
25 January 2024
Comment from uk.trustpilot.com
Scam of a betting site. Treat customers like criminals asking for photos of customers holding their ID and payment card. Don’t want to pay out. They’ll ask for photos of bank cards that are even long expired, and if you can’t provide that then you need to get a letter from your bank.AVOID AT ALL COSTS. Would be zero stars if I could!
Deekshit
07 December 2023
Comment from uk.trustpilot.com
best bookie in uk tbh great odds and withdrawal speed is okok
Robert Henson
08 November 2023
Comment from uk.trustpilot.com
An amateur website with poor service. Unbelievably get charged to deposit money then can hardly place a bet and Customer Service a joke.My rate would be zero if it was allowed.
Wai Chu
14 October 2023
Comment from uk.trustpilot.com
Does the bookie understand that if getting hold of winnings is a very difficult task even similar to mission impossible, everything becomes meaningless to bettors. This bookie acted to a state not only exploited its position, my experience is that they abuse their customers. On requesting a withdrawal, they requested a picture of myself holding both the id and the credit card which I made the deposit, with all 4 corners of the card shown. I have ever experienced to hold the ID, what is the point of hold both? Highbet, if you don't want to see people leaving your site with some money in the pocket, you may wind yourself down early, it is a waste of time to run the business, such bookie has no future.
Vitalij Ripinskij
26 September 2023
Comment from uk.trustpilot.com
Withdrawal from sports of 100 is pending for two weeks. Customer service is terrible. Every day same story.please wait.we will contact you via email regarding your withdrawal. But nothing happening. Greedy company. Don't want to pay out
Daniel Slowik
18 September 2023
Comment from uk.trustpilot.com
avoid at all cost i completed my welcome offernever received my free bet for the past 7 days they keep saying they have technical issued and cannot add the free bet
Junjo Meow
17 September 2023
Comment from uk.trustpilot.com
First they told me they had techincal issues awarding free bets and now they are denying my free bet completely and want ridiculous amount of verification. DON'T BOTHER
KevinJ
14 September 2023
Comment from uk.trustpilot.com
Believe all the reviews! They are acting in very bad faith. They promise free bets which they never credit. Their 'live chat' boasts 'we are responding currently in under one minute', but I have never had a response after waiting hours! I am amazed that the Gambling Commission let these people get away with daylight robbery.
customer
13 September 2023
Comment from uk.trustpilot.com
absolutley horrible borderline scammers, ask me for picture of my debit card and for my cvv number
Shannon Townsend
08 September 2023
Comment from uk.trustpilot.com
Believe the reviews.I am unable to think of a worse company i have ever dealt with... take your money quickly, don't honor free bet offers, live chat says they respond in a minute but i could get through... now waiting for my remaining money to be withdrawn... complete scum of a company.
Mr Frank Morgan
05 September 2023
Comment from uk.trustpilot.com
Spent like 500 and lost expecting some free bet they gave me 50 free spins and the game they chose never loads then the online chat doesn't work then I email them and they say the free spins have expired after 2 days but never said an expiry date after multiple emails to the they just stopped replying apsolute con
Edstar
09 August 2023
Comment from uk.trustpilot.com
Avoid , this is the worst you can imagine.7 different games all running the same nothing not even a single free game won in in 7 different games.150 pounds for nothing , avoid this.Ps:Don't write a review back saying that you are sorry about all this , you are not.Avoid this scam!
David forrester
08 July 2023
Comment from uk.trustpilot.com
The actual worst site ever. Sites like these should be investigated. Every spin is preset with an outcome. Try it and see. But I personally would save my money. The reviews speak for themselves.
Keith Atkinson
23 June 2023
Comment from uk.trustpilot.com
THIS COMPANY CANT IMPROVE WELL THEY COULD IF THEY DECIDED TO CLOSE SHOP AND STOP CONNING PEOPLE.FIRST OF ALL THEY HAVE NO CONTACT NUMBER AND THE LIVE CHAT IS A COMPLETE WASTE OF TIME. HERE ARE MY REASONS FOR SAYING AVOID THIS COMPANY LIKE THE PLAGUE GREEDY GREEDY GREEDY THEY CHARGE YOU 2.5% TO MAKE A DEPOSIT AND ON TOP OF THAT THEIR ODDS ARE WELL WELL BELOW THE STANDARDS HERES AN EXAMPLE TODAY AT ASCOT A HORSE WAS 18/1 BUT THEY ONLY OFFERED 8.4 WHICH IS JUST OVER 7/1 AND THEN THE HOT FAVOURITE AT EVENS WAS 1.55 WITH HIGHBET THAT IS JUST A FRACTION ABOVE 1/2 OH AND IT LOST 2/1 ODDS PAID AT 6/4 SO AS YOU CAN SEE THIS IS COSTING YOU THE PUNTER MONEY EVERY SINGLE TIME.THEY ALSO ADVERTISE SUPERFAST WITHDRAWALS DUH NEVER GOING TO HAPPEN LOLWENT ON LIVE CHAT GAVE THEM A PIECE OF MY MIND AND TOLD THEM TO CLOSE MY ACCOUNT BUT ONLY AFTER THEY HAD RETURNED MY £50 WITHDRAWAL BUT IN THEIR WISDOM THEY CLOSED IT IN A MATTER OF SECONDS SO NOW I CANT CONTACT THEMAVOID AVOID AVOIDTHEY ARE JUST GREEDY THIEVES YOU HAVE BEEN WARNED.
Gs
09 June 2023
Comment from uk.trustpilot.com
I was allowed to deposit with a third party card, they told me to get the card holder to sign a bit of paper saying they allow me to use there card, so I did that and then they allowed me to continue using a third party card for there own gain. It’s obviously a breach of terms on their behalf because I could have been a money laundering person. They put money before uk licensed rules and show no duty of care to problematic/vulnerable gamblers.
Daniel
08 June 2023
Comment from uk.trustpilot.com
Steer clear scamming bonus on casino big bass win of 6 pounds what a joke of a site football odds manipulated they need shouting dwn it's shockingly legal scamming thousands of people horrible people
Dave
24 May 2023
Comment from uk.trustpilot.com
Wanted to withdraw winnings on the 18th. Still states pending, and live chat is completely useless. If I get congratulated for my winnings by them one more time I'm going to puke. I haven't won anything as I haven't actually got it. My advice would be to sign up with literally anyone else. Still haven't been credited my free bet for signing up either but it seems pointless to expect to ever get it
Inno Benson
17 April 2023
Comment from uk.trustpilot.com
On of the worst betting site out there. False promotions to get you to make deposit. They charge you for deposit and the odds is one of the worst out there if not the worst .. customers service really bad .. Ii adviss to stay away from here. Strongly suggested
Robert Hicks
10 April 2023
Comment from uk.trustpilot.com
Tbh ,had no problems with withdrawals .Where do I start odds are crap always lower than actual price ,charge for making a deposit. Give you free no wagering bets what won't work . Online chat total joke ,you might as well make a complaint too your reflection in the mirror . Gave 1 star otherwise couldn't write review ,it's more -1 for customer satisfaction and enquiries. AVOID
Javier Zapata calvo
17 February 2023
Comment from uk.trustpilot.com
i should have listened to the advice on cogamblers.comhighbet doesnt pay and the bonuses are absolute trash with wagering requirments that are unplayable
Mariia Arkhipenkova
10 January 2023
Comment from uk.trustpilot.com
Well i got the welcome offer bet 10 get 15 and got offer for second deposit as well. I thought im good untill i cash out, been nearly 2 weeks now waiting for my money, one week they ask for documentation, i sent and got approved, waiting a week later they want my photo with documents. It's like can you not ask everything at once. So don't bother, unless you wanna wait weeks for your money
Adrian Smith
13 December 2022
Comment from uk.trustpilot.com
Casino and games on site play good quick verification and pretty quick payments if you have a win. The sports book is an absolute nightmare. I signed up about 6 weeks ago still haven't been able to get a bet on the 🐎.5 times I have tried to get a bet on if you contact C's they have no idea about betting type of bets staking etc they haven't got a clue.So my advice leave sports book alone stick to casino or slots.
Tony
06 October 2022
Comment from uk.trustpilot.com
Betting Website full of lies and a team of apparent online assistants who are rude and ignore everything you say. Applied for the original sign up offer, bet £10 receive £15, they claimed once my bet had completed that this was not the offer, I snapped pictures and sent them the original offer and they ignored it then cut me off. This happened three times, I asked to speak with a manager however there doesn’t seem to be one 😂 stay away from this site!
Ray Colenutt
20 August 2022
Comment from uk.trustpilot.com
Don't bother registering with this betting company for their "Bet £10 and Get £15 free bet" offer because they don't award it if you are already with their network. They don't warn you of this when you register with them. Of course, they are happy to take you on as a customer and take your money!
Charmaine Leishman
17 May 2024
Comment from uk.trustpilot.com
I've requested 2 withdrawals and after a couple of days of not getting the payment, i got in touch with them.I was told my payment was late and i would be informed when the payment was processed.A couple days went by and nothing.Got in touch again and was told the exact same thing..After a week went by, got in touch for the third time, and now was surprised with an email requesting documents. I Immediately thought, ''oh that's convenient you're asking me this now after a whole week of not paying me'' But nevertheless did what they asked.The first email asked for copy of credit card and picture of me holding it.Next day, another email asking for a picture of me holding my ID (bear in mind my ID was already verified months before when i joined the website)Next day... another email... asking THE EXACT SAME THING I've sent the day before... no reasoning behind the request.. basically a simple copy of the previous email...Next day... guess what? ANOTHER EMAIL!This time it said: '' We need or selfy with passport or a photo of your Driver's license.'' And i was like, what?? is this a joke?? And btw, great English guys, super professional.Anyway, sent that.On the same day, ANOTHER. BLOODY. EMAIL.It said the picture i've sent holding my ID was cropped..Ok.. after all these requests i went above and beyond to make sure they wouldn't ask me anything again, so instead of just sending 1, i've sent them 2 different pictures of me holding 2 different IDs..Turns out the one with my passport was slightly cutoff at the bottom, even though all the information was in the picture.. BUT the picture with me holding my Driver's license was absolutely perfect.. so surely they could go with that right??That's when i realized the people that work at this website were doing these things completely out of spite, due to me complaining to them about the fact they were asking me for all of this and not paying me out..So now you ask, did i finally get my money?Nope. Still waiting, while being treated like a mug.Shocking website.. absolutely shocking..
I’ve requested 2 withdrawals and after a couple of days of not getting the payment, i got in touch with them.I was told my payment was late and i would be informed when the payment was processed.A couple days went by and nothing.Got in touch again and was told the exact same thing..After a week went by, got in touch for the third time, and now was surprised with an email requesting documents. I Immediately thought, ”oh that’s convenient you’re asking me this now after a whole week of not paying me” But nevertheless did what they asked.The first email asked for copy of credit card and picture of me holding it.Next day, another email asking for a picture of me holding my ID (bear in mind my ID was already verified months before when i joined the website)Next day… another email… asking THE EXACT SAME THING I’ve sent the day before… no reasoning behind the request.. basically a simple copy of the previous email…Next day… guess what? ANOTHER EMAIL!This time it said: ” We need or selfy with passport or a photo of your Driver’s license.” And i was like, what?? is this a joke?? And btw, great English guys, super professional.Anyway, sent that.On the same day, ANOTHER. BLOODY. EMAIL.It said the picture i’ve sent holding my ID was cropped..Ok.. after all these requests i went above and beyond to make sure they wouldn’t ask me anything again, so instead of just sending 1, i’ve sent them 2 different pictures of me holding 2 different IDs..Turns out the one with my passport was slightly cutoff at the bottom, even though all the information was in the picture.. BUT the picture with me holding my Driver’s license was absolutely perfect.. so surely they could go with that right??That’s when i realized the people that work at this website were doing these things completely out of spite, due to me complaining to them about the fact they were asking me for all of this and not paying me out..So now you ask, did i finally get my money?Nope. Still waiting, while being treated like a mug.Shocking website.. absolutely shocking..