Hollywoodbets PLAYER REVIEWS(1496)
Alex
19 January 2025
Comment from uk.trustpilot.com
com is a ridiculous casino I lost 250£ in two days with 70 pence in slot games when I'm asking for bonus credits they told me I had to wait 24 hours they would forward it to another department and they said they could give me a bonus. . it's a ridiculous casino. and slot games are seriously rigged especially pragmatic free spins are a dream to catch even seeing two scatters is a dream.also there is no auto spin no fast spins the game doesn't stop when you touch the screen. and they say the games are not rigged but the game is definitely rigged. european casinos are much better the games of uk licensed casinos are definitely rigged they are just ripping us off. these uk casinos put a lot of commission on each game when renting the games, in other words they are official thieves
Jay Billion
18 January 2025
Comment from uk.trustpilot.com
Good site, withdrawals aren’t instant but usually within 30 minutes to 3 hours, The pros, if you bet on football they have a feature many sites don’t have on correct scores which is anytime score meaning if you choose 2-1 and it goes 3-1 or any other score as long as it’s reached 2-1 in the game you win that bet, the cash out option is offered too.The cons: if you deposit multiple times they sometimes restrict your account for responsible gaming, of course when your playing roulette online you either deposit once big or multiple times if losing, talking about roulette 1-100 it doesn’t work on the app it tells you to to landscape mode and then doesn’t load, this game only works on the site. I didn’t receive a bonus and have messaged support will let you know the outcome, Apart from that it’s a decent site and my confidence is growing plus they do have good responsible gaming feature for sports book and casino which is good.
Andy Wickett
18 January 2025
Comment from uk.trustpilot.com
I tried to place a bet on 17 January and it limited my stake to around £1. I already had a restriction that would not let me win more than £150 on a single bet, which was fine but this new restriction meant I can no longer use HollywoodBets. Overall, I had only won just over £200 so not that much in my mind. I have not received any notifications about these restrictions and the challenge in trying to win a few quid has been taken away from me. I used your company, as I loved that you had BOG from the markets opening but this has now meant I have lost my account. I would appreciate some feedback, as to why my account has had a restriction placed on it. Thankyou.
KEVIN
16 January 2025
Comment from uk.trustpilot.com
Keep sending emails with promotions and advertising them on the website, but when you do the promotion your account is restricted.
Shirley Corless
16 January 2025
Comment from uk.trustpilot.com
Good selection of games and sports. The withdrawal process was very quick. All in all, it is a nice experience.
liam
15 January 2025
Comment from uk.trustpilot.com
No issues at all with this site, had a lovely £1800 win on gates of Olympus last night on a non bonus round spin, landed the x500 at about 3am uk time woke up at 11am funds were in the bank happy days 👌
Quentin De Bruin
14 January 2025
Comment from uk.trustpilot.com
Okay, where do I even start.Rewind me back 52 hours. I purchased an hollywoodbets voucher on 12/01/2025 @ Checkers, but when I tried to redeem it, there came up a error message stating that the pin is invalid. I then reached out to the "chat" section on the hollywoodbets website. They assisted me and told me that it would take 24 - 48 hours. I was not happy with that and asked to speak to a supervisor, which I did, and that supervisor was super apologetic and promised me that it would be resolved before the 24 hour mark has passed. 24 hours went past, still nothing and I had to log into the hollywoodbets website again in order for me to follow up on my MONEY and what's busy happening to it. I spoke to extremely unhelpful agents that clearly cares more about closing off a ticket than to actually help the client resolve the matter.I then received a new ticket number, once again stating it would be resolved within 24 - 48 hours. Their reason for the new ticket number is ridiculous! I had to send them a screenshot of the error message after already having the error message in the chat. I then freaked out and asked to speak to a supervisor.And, no surprise at all, but the supervisor once again was extremely apologetic. (proof this happens regularly)She then told me that the I.T department that was going to load the credit on my account "MANUALLY" asked for the screenshot this morning 14/01/2025 09:00. She told me that she would follow up with them, and give me a call back shortly with an update. They're officially closed and will only be opening tomorrow morning again and till this point of time I still have not received my credits, nor a response, nor a call back from the supervisor as promised. PLEASE BARE IN MIND THAT PURCHASING A HOLLYWOODBETS VOUCHER COULD LEAD TO A 24 - 48 HOUR DELAY. THATS IF YOU ARE ACTUALLY LUCKY ENOUGH TO GET YOUR MONEY BACK, ITS PATHETIC!!!Bunch thieves, I want my money back, you and your staff are an absolute disgrace. No wonder hollywoodbets blew up so fast, and became really popular, its because they have enough money for advertisement, and should they run short, they'll just steal from the next person.
Reece
14 January 2025
Comment from uk.trustpilot.com
My bonus wasn’t credited. Spoke to a consultant and they had my bonus ready for me in minutes. Great service
Kieron Hopkinson
09 January 2025
Comment from uk.trustpilot.com
I had previously given a 4 star rating, but I’d like to give another lower one now. Out f the blue, without warning, my maximum bet allowed has dropped to tiny amounts. I went to place a £10 bet, and got a message saying the maximum allowed was a smaller amount. I don’t know why, I had previously been able to place whatever bet I had tried. I won’t be deposited ever again now, they just lost a customer!
Michael Brown
09 January 2025
Comment from uk.trustpilot.com
Brilliant some very good games and the withdrawal time is fast highly recommend Hollywood bets casino 😃😎
Margaret
08 January 2025
Comment from uk.trustpilot.com
Always helpful and Hollywoodbets pays out quickly
SG
07 January 2025
Comment from uk.trustpilot.com
Shockingly bad. Placed a £10 bet which I tried to stake. Was immediately told the maximum I could bet was £2.50!!!Poorly laid out website, slow to load, confusing bet slips and the live chat is so slow it might as well be renamed ‘dead chat!’ I wouldn’t bother. Stick to reputable sites instead - I certainly will be in future.
Daiva
07 January 2025
Comment from uk.trustpilot.com
I think is the best casino.fast withdraw.friendly worker,only can be allow longer time for play and of course I wishing luck.all the best everyone
Christie Ray
07 January 2025
Comment from uk.trustpilot.com
The reason this absolutely deplorable site has a high rating is because they flag most bad reviews to trustpolot asking for the customer to provide proof of their bad experience. Im many cases this is impossible, like how their app is made for people to find it almost impossible to talk to any customer service whatsoever or delete their account. Stay clear, I will comment again when this is taken down in 3 days.Instantly trying to get it took down.You're again asking me to provide information that I cannot provide. I will see you in 3 days when this is taken down.
NIGEL WOODWARD
06 January 2025
Comment from uk.trustpilot.com
Payment quickly from a free bet win. Cant beat it.
Gary
05 January 2025
Comment from uk.trustpilot.com
Won bet very early into football game (double, Barnsley and Birmingham to score 2 goals) but for some reason didn’t pay out straight away. I had to message them. First time customer too!!!
Kieron Hopkinson
05 January 2025
Comment from uk.trustpilot.com
I placed a bet, won, and withdrew my winnings within minutes. Couldn’t fault the service I received! Would give 5 stars if there were more in running basketball options. Other than that, excellent so far 😀
Christie Ray
04 January 2025
Comment from uk.trustpilot.com
So, I wrote a review about this absolutely deplorable site. The site itself got the review taken off but it was absolutely true. Hollywoodbets has no chat or customer service to speak of, if they do it's impossible to find. Dirty sites do this so it's hard for you to delete your account. This review will probably be removed too because they tell trustpolot they need evidence in the form of things that you cannot prove about a sites layout. They need payslips to see I'm losing. I didn't even play. Trustpolot is stupid allowing them to do this. Ignoring the actual problems of a disgusting gambling site.This site is disgusting. Just like a casino with no windows and terrible carpet to keep you gambling. Get this taken off as untrue Hollywoodbets, but it is.Disgusting.
james
02 January 2025
Comment from uk.trustpilot.com
Fast withdrawls
Jamie
02 January 2025
Comment from uk.trustpilot.com
Fast withdrawal process ,great site and good odds
Daiva
02 January 2025
Comment from uk.trustpilot.com
Its not very well when always podsible play only for 10minutes and coming notice your depozit exited please come back later for play I think this is not good when I plsying and middle game stoping my play
Paul N N
02 January 2025
Comment from uk.trustpilot.com
Great site easy to use and bets settled promptly, not all race’s are covered but as long as your account is in credit you can watch the meetings that are covered.
David
01 January 2025
Comment from uk.trustpilot.com
Great site always feel satisfied with it
Jade Baxter
31 December 2024
Comment from uk.trustpilot.com
Excellent customer service, great cashback and same day withdraw. Good experience all round.
Christie Ray
30 December 2024
Comment from uk.trustpilot.com
When a site isn't on the playstore you have to wonder if it's legit. The gambling laws are the same and they won't cheat you but they will sell your information to a 3rd party site. You can tell how bad a site is by their customer service.When a site has zero live chat/customer service or makes it almost impossible to find it, they're scumbags trying every trick in the book to cheat people.Am I losing my mind? There's no way to talk to anyone on this site/app.I haven't even played yet so I'm not biased.I won't.
Dan antyone
29 December 2024
Comment from uk.trustpilot.com
Deposited some money for the first time, money left bank account immediately but 23 hours later, I'm still waiting on the money to arrive on the betting account. Contacted support twice during that time, first time telling me I need to wait 24 hours - ok, contacted them again about 23 hours after deposit since all the games I wanted to bet on are starting soon but no - need to wait 24 hours for them to manually grant the deposit they can see that I've made..Amazing experience, missing out on all the games I wanted to bet on.Nowhere did it mention deposits can take upto 24 HOURS, I mean this is 2024 not the 2000s holy..I would avoid, there are much better services out there..
Jade Bisram
27 December 2024
Comment from uk.trustpilot.com
Very fast and effective
Mrs J Sparks
23 December 2024
Comment from uk.trustpilot.com
Good win,easy withdrawal
John Farrell
22 December 2024
Comment from uk.trustpilot.com
Great website easy to negotiate Very fast withdrawals always
Kevin Bowker
21 December 2024
Comment from uk.trustpilot.com
Good withdrawal time and decent casino , win or lose it’s a fair site
Pam Chinsamy
19 December 2024
Comment from uk.trustpilot.com
There are nice games to play and it's easy to take sports bets and horse racing bets. The site is user friendly and it's easy to win and cash out your winnings. I love using Hollywood bets.
Rob Williams
19 December 2024
Comment from uk.trustpilot.com
After giving them a good review about customer service and fast withdrawal now I’d like to say the site has gone rubbish stopped winning not even enough to cover the bet you bet £2 spin 20p returns and in game bounces are none existent think I’m going find a better site to play
Barnabas Cook
17 December 2024
Comment from uk.trustpilot.com
Never received the free spins they advertised.
Rob Carroll
17 December 2024
Comment from uk.trustpilot.com
They responded to my question quickly and were very helpful in resolving it.
Paige Duggins
16 December 2024
Comment from uk.trustpilot.com
Signed up, deposited after deposit I was greeted with an account closure, spoke to customer service and apparently they deemed me as a risk.I use a few sites and I’ve never won over £200, I don’t deposit over £30 a week, I’m a fair user but apparently I’m a risk…….ok.So anyway requested my money back and still here waiting will update when received and the fact they closed my account for high risk I’m actually gobsmacked.Well move on and go use my trusted sites, I advise anyone not to use these little sister sites and stick to the big boys that actually have shops
Tj
14 December 2024
Comment from uk.trustpilot.com
Simple sign up process, great welcome bonus and quick friendly and very efficient customer service. What’s not to love?
Court w
14 December 2024
Comment from uk.trustpilot.com
Fast customer service always helpfull and friendly
Wisdom Ngoma
12 December 2024
Comment from uk.trustpilot.com
The app is easy to use.And notify you every time you go over the limit deposit and withdraw notify you also which is brilliant
Elmari
12 December 2024
Comment from uk.trustpilot.com
My account has an block on for 2 months and no one help me to get it open again costomer survice very bad
Stuart Warburton
11 December 2024
Comment from uk.trustpilot.com
Good quick chat, issue sorted :-)
Tara Downes
11 December 2024
Comment from uk.trustpilot.com
Love this service very quick on getting back with information ❤
Rob Williams
10 December 2024
Comment from uk.trustpilot.com
This is a decent site to play fast withdrawals and good customer service 5*
Conmen
10 December 2024
Comment from uk.trustpilot.com
With so many 5 stars reviews. LolSame controlled manipulated pile of S, like every other money grabbing , parasite's that exists. The only reason they do exist is for the fools like me and you who are so delusional that they think they can beat a mathematically impossible odds.Have fun while losing your hard earned money. Like every site they gave you a controlled win streak the odd time before bleeding you dry.
Ben
09 December 2024
Comment from uk.trustpilot.com
Would highly recommend, good top games, excellent withdrawal speed with visa anyway.All I want in a casino site is plenty of top games and to be able to do a fast withdrawal and these tick all boxes
Dave
08 December 2024
Comment from uk.trustpilot.com
Awful company to deal with
steve
08 December 2024
Comment from uk.trustpilot.com
One of the best non major companies to bet with fast payouts had my winnings in my bank account in around 2 hours after a withdrawal request
James Ruane
08 December 2024
Comment from uk.trustpilot.com
easy and fast website quick withdrawels 24/7 live chat at of bottom left of screen also mobile credit pay by phone option compared to other bookies
Jt
08 December 2024
Comment from uk.trustpilot.com
Great casino, lots of games you don't find on other sites and you get back 10% loss as cashback. Quick withdrawals, not had any issues with the site so 5 star.
Michael
07 December 2024
Comment from uk.trustpilot.com
fast payout
Thomas
19 January 2025
Comment from uk.trustpilot.com
Customer support was really good when claiming free bet. Decent bookmaker
Customer support was really good when claiming free bet. Decent bookmaker