Jeffbet PLAYER REVIEWS(134)
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renata wlodarczyk
16 February 2025
Comment from uk.trustpilot.com
Do not use jeffbet you will not get paid ifyou win . Every one else also saying this.ID verification they asking to up load all the documents and always rejecting it.
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Mark Trevers
15 February 2025
Comment from uk.trustpilot.com
This organisation continues to spam me 4 or 5 times everyday despite me asking them to remove me from the mailing list. Am a recovering gambling addict and Jetbet does not care about problem gamblers. They just want people to lose money to line their own pockets. VERY IRRESPONSIBLE COMPANY AND HAVE REPORTED THEM TO THE GAMBLING OMBUDSMAN
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Janet Tully
13 February 2025
Comment from uk.trustpilot.com
Terrible gaming site even charges you if you win. Whatever you do don't play crazy tikis coz youll be playing for days thinking your tikis are ready to blow as they go huge but they can blow tiny and thats what happens at first so when they get huge you will wait for them to explode and they dont you will lose all your money, guys please don't do it, they give you a win when there tiny before they grow its to keep you playing till you have no money left. One of the worst games to play please steer clear if you don't want to get robbed
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Tom
13 February 2025
Comment from uk.trustpilot.com
I strongly advise against using JeffBet (operated by Progress Play) due to their irresponsible gambling practices and terrible customer service.I am a self-excluded player, meaning I should have been completely blocked from making any deposits. However, JeffBet still allowed my card to be used on another account, which should never have happened.There are two major issues with this:My payment method was accepted on an account that was not mine – Most reputable gambling operators have safeguards to prevent deposits from cards that don’t match the account holder.The card was linked to a self-excluded account – If a player is self-excluded, their card should be blocked across all accounts to prevent further gambling. JeffBet completely failed in this regard.When I contacted their support team to request a refund, I was met with delays, vague responses, and eventually silence. Despite escalating my complaint through Resolver and eCOGRA, JeffBet continues to ignore my case.Any responsible gambling site would have prevented this deposit from happening in the first place. The fact that JeffBet accepted it and is now refusing to take responsibility shows that they do not care about player protection or gambling regulations.I have now taken my case to the Gambling Commission and other regulatory bodies. If you care about fair play and responsible gambling, avoid JeffBet and Progress Play at all costs!
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Randy Light
11 February 2025
Comment from uk.trustpilot.com
If I could give less than 1 star I would. Tried to withdraw winnings to be told beed I'd this was over 2 weeks ago now first lot of I'd was was rejected. Still awaiting verification wasn't even a large amount only £169. Absolutely nightmare betting site avoid at all costs
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S J
10 February 2025
Comment from uk.trustpilot.com
Had 10£ on number red number 25 and it paid out 220£ I even had side bets Now please don’t call me stupid but 10£ x odds or 35/1 is £350 ! I have proof ( screenshot) and will now have this investigated and go to IBAS I also had a previous win with number 7 and they said it was all ok but now this happened twice I will go to IBAS and take them to court AVOID please - red letter roulette Also when you win this the only service where you wait so long for withdrawal and and they charge you to withdraw your funds ! So you win then they take your winnings , % is irrelevant, have some dignity … sorry but after this matter is resolved I doubt this site will be going longer
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David Millinger
05 February 2025
Comment from uk.trustpilot.com
To be fair I can see why there is negativity. There is a surcharge on every phone deposit (15%) and also when you win your hard earned free sports bets,you have to play through them 10x. However if you read the small print is in there,just would not recommend as it’s so hard to win! Good choice of games and sports markets though
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Alan Friel
30 January 2025
Comment from uk.trustpilot.com
Deposited £10 and won £100. Tried to withdrawal and it's been pending for a week now. I go on chat and all they say is it's under review 😆 they're OK to take your money, but it's an issue to withdraw. 1 of the worst about
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Alex James
28 January 2025
Comment from uk.trustpilot.com
Always some kind of issue with this site and the mutiple excuses plus the ridculous returns or wins on the bonuses they are clearly made to milk every penny.
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beppe sims
25 January 2025
Comment from uk.trustpilot.com
Chargesn£6 to deposit which Is against the gambling commission license do your research before touching this.site...
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j j
23 January 2025
Comment from uk.trustpilot.com
Terrbile and charge to withdraw !!!! Hahahahaha you absolute helmets , desperate is the word …. Also it logs you out every two minutes and out datedSTAY WELL AWAY amigos :)
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Paula L
14 January 2025
Comment from uk.trustpilot.com
Not sure why there is so many negative reviews for this site, never had a single issue, win as much as you would on any other decent site and the withdrawals are always really fast, usually within the hour! There's a good selection of games and sports. Only thing I would like is bingo added. Would recommend.
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Anton Kubala
07 January 2025
Comment from uk.trustpilot.com
My wife opened an account, deposited money and won ~200£. Wanted to withdraw winnings but the withdrawal is pending for a week now. I have uploaded documents which are also pending review for a week now. I have not received any communication or information from them regarding this process, how long it will take or what they want from me. Upon contacting customer service I am told that my withdrawal is under review and they cannot tell me how long that will take and asked me to wait patiently. I have waited patiently for a week now and when contacting customer service again and demanding an update I am told that "there is nothing more to be offered from their end". Upon replying that I dont find this answer satisfying and demand something to happen I no longer get any response from customer "support" agent. This process is outrageously slow and opaque and the complete lack of communication from this company indicates that once you want to withdraw winnings you are no longer a valued customer but a piece of s**t that can be treated in any conceivable way. Stay away from these people.
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Customer
05 January 2025
Comment from uk.trustpilot.com
AVOID scam of a site!! Winnings disappeared
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Nicola majella
05 January 2025
Comment from uk.trustpilot.com
This casino is a joke paid out my 1st winnings with my documents. Now I am unable to withdraw my latest winnings as my ID is not acceptable how can they justify this . Place stay away from this site
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Jordan Carr
04 January 2025
Comment from uk.trustpilot.com
Horrible dirty scammers can’t own up to there mistakes
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John
03 January 2025
Comment from uk.trustpilot.com
See 21luckybet. Same parent company. DO NOT USE
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Km
02 January 2025
Comment from uk.trustpilot.com
this is the worst casino ever. I'm trying to whitdraw 4000e. they said they couldn't withdraw money to the card because there a limit. I called the bank and they said there is no limit. instant bank also doesn't work and paypal can't be used. They block my account. Document accept.I've thought about taking the matter to court. what if we take this Casino and the company to court together?stay away from this place these are scammers
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Safonov Andrej
01 January 2025
Comment from uk.trustpilot.com
1000£ deposit in 1 go , playing slot game 0£ won all dead spins
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Crazylegs Gamer
31 December 2024
Comment from uk.trustpilot.com
DO NOT USE!!won most of my money back and everytime I spoke to someone something else was wrong!In the end they've banned me for what I can only think is because I keep spamming then and emailing complaints.Never got an update email then I get 30 from sister sites I've also been banned on terrible company
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GB
30 December 2024
Comment from uk.trustpilot.com
Do not deposit do not play you will not get your money. Waiting on £250 for over two weeks now. Faceless chatbots I am pursuing a complaint with them and will continue with their regulator
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Paul Phillips
22 December 2024
Comment from uk.trustpilot.com
I think any casino that charges you a % fee to withdraw money should be banned. It is absolutely outrageous and no other online casino I have played on does this. Please do not register with this company, you would be a fool too.
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Jessica Bontemps
22 December 2024
Comment from uk.trustpilot.com
Worst casino ever! I’ve made 2 withdrawals since Friday 20th of December 2024 they did not asked for my id. They let me deposit multiples times then when I’ve requested for my withdrawals then they asked me to send my documents to verify. I’ve done it, I’ve deposited with my new card that I’ve won then they asked me to give send them my old card that I don’t use anymore since November this is ridiculous. They are doing this to delay my payments and trying not to pay me. The worst casino ever
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carly scargill
14 December 2024
Comment from uk.trustpilot.com
Ok so I joined today, played today, withdrew today and received my money today.Was pleasantly surprised after reading some of these reviews. Not sure what has happened for other people but I honestly have had a very straightforward and good experience
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simon drew
13 December 2024
Comment from uk.trustpilot.com
Withdrawal within hours...no verification needed...perhaps I was lucky
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Rich Allsopp
05 December 2024
Comment from uk.trustpilot.com
AVOID JEFFBET AT ALL COSTS. Just look at their ratings & the comments about them on Trustpilot below. 84%1star reviews! That’s the lowest rating possible. Ignore the handful of 5star “don’t know what the problem is” reviews. I “withdrew” £175 on 25Nov24 and have received nothing by 05Dec24. THERE IS NO WAY TO CONTACT THEM.
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LUKO
03 December 2024
Comment from uk.trustpilot.com
IT'S A SCAM 100%, The Live Black Jack tables it's a absollutely bull sh*t, who plays the Black Jack you will see what's going on on the all tables, that's disaster messy bull sh*t. About 75% of hands you receive 12, 14, 16 in the first two cards, after that, about 80% if you take the third card you will LOOOOSEEEE !!!!!! I played couple of days in the row in a lot of different tables and it's all the same crap crap crap and crap you get. Another biggest bull sh*t is possible imagine, before it's mixing the cards, it's mixing not the same cards it's on the table, but all the time BRINGING THE CARDS FROM SOMEWHERE !!!!! All the time !!!! That's a scam 1000% and I will report this scammers to the responsible institutions !!!! I'ts a ridiculous how people it's scammed every day 24/7 DON'T PLAY ANYONE ON JEFFBET SITE, KEEP YOUR MONEY, EVEN DON'T TRY FOR ANY FUN, IT'S A SCAM!!!!! 1000%
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Kieran Walne
02 December 2024
Comment from uk.trustpilot.com
I don’t understand all of the negative reviews. I played over the weekend and on Sunday won a acca of £168. I withdrawed the whole balance and at around 9pm that evening. And it was processed by 10:30 pm the same night. Very quick and efficient Also I received a notification saying that I had 150 in coins to use in the store for exchange for free bets or casino bonus money.In exchange for my coins I received 1 free bet of £40 1 free bet of £30 and a £5 free bet. Best bookmaker I have ever played with
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Luke Galloway
27 November 2024
Comment from uk.trustpilot.com
The usual crap everyone else is saying. Won €64. Knew I’d have to verify my account despite no mention. It’s been over 24 hours and I’ve sent in multiple documents including a bank document that I got physically printed yesterday just for this yet they won’t accept that and there’s zero communication to why. Livechat are pointless, mad that someone’s being paid to do that job.
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Thomas Burdett
26 November 2024
Comment from uk.trustpilot.com
AVOID!!! 92% RTP on games other sites have at 96%... You will literally not be able to bonus.
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Paul Rowan
24 November 2024
Comment from uk.trustpilot.com
Please read reviews before joining. Mate of mines told me about site. I join the site played fee games lost about £250.Though I try again won £100 so when I went to withdraw the money all they keep saying is no accept I've sent in Phone billPassportDriving licence Driver card Still refusing to pay me out I should have read the reviews and I wouldn't have joined either take you money but don't pay out when you win.
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Erik Drapak
24 November 2024
Comment from uk.trustpilot.com
I will not recommend this casino because its always when i play trouble with the technical problems always and i received email about the withdrawal amount of £300 and i never received i aready contact them always say 1 working day its from 02/09/24 and i still dont received i dont recommend people to play this casino.
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Baba Najafi
14 November 2024
Comment from uk.trustpilot.com
They are a problematic bet site. They always find a reason to not release winnings. I have won three different times and they failed to process the draw outs. After i found Solick Unity, I stopped betting here and became conservative about it. I have stopped using this bet site but I need to let others know whats going on with them
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Adam Cairns
06 November 2024
Comment from uk.trustpilot.com
I placed a bet and the bet was accepted. I have a screenshot of the bet and bet ID. The bet won and they returned the stake. I asked how they can do this? They said sorry for the inconvenience sometimes this happens, and won't pay the winnings. Avoid like the plague.
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Customer
01 November 2024
Comment from uk.trustpilot.com
I am very disappointed with my recent experience with JeffBet. I provided all necessary documents, including bank statements showing deposits from my virtual cards, as their support team requested. However, despite my efforts, my account was suspended without clear communication or fair acknowledgment of the documents I provided.The verification process felt excessively difficult and time-consuming, especially considering how easily deposits were accepted without issue. Despite multiple attempts to explain that my cards are virtual and therefore lack physical fronts and backs, I was repeatedly asked to submit documents that simply do not exist.I hope JeffBet considers refining its processes for verifying virtual card transactions and treats customers more fairly in these situations. As it stands, this experience has been highly frustrating, and I urge others to be cautious when choosing this platform.address for jeffbet100 S. Mill Ave, Suite 1600TempeArizona85281
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Nguyễn Mai đinh
30 October 2024
Comment from uk.trustpilot.com
Sh casino. Play the game king of crystal. All crystal to the max. Took £500 but fkin no bonus at all £3 for the bonus green crystal is a fki no shame. You should be ban
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Andrew
28 October 2024
Comment from uk.trustpilot.com
Cancelled my free bet because I withdrew separate funds AFTER my free bet was applied. They now won't reply to my emails. Save yourself the hassle and go to one of the many other betting sites.
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Andrew
26 October 2024
Comment from uk.trustpilot.com
Wish I’d of reac the reviews before I joined absolute thieves please don’t waste your money
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Majid Farhadi
26 October 2024
Comment from uk.trustpilot.com
I have withdrawal on 8/10 and still my withdrawal is under review. Is anyone have same problem
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Daniel
24 October 2024
Comment from uk.trustpilot.com
Rubbish won money can’t withdraw to many documents I’ve uploaded more and they don’t accept keep the money DO NOT USE!!!!!!
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Majid Farhadi
23 October 2024
Comment from uk.trustpilot.com
I have made withdrawal on 08/10/2024 till now I haven’t received my fund. My withdrawal is on pending over 16 days no response so far. Never experienced and I guess this website purely scam.
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Daniel Mcpeake
23 October 2024
Comment from uk.trustpilot.com
Worst casino I think I have ever played at. Still waiting for a withdrawal over a week ago and costomer service is dreadful keep giving me the same response
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Toma Vaisnyte
17 October 2024
Comment from uk.trustpilot.com
Shocking site all they do just take your money away and give u nothing back not even chance to get a bonus ...waist money and time need to report this one so far
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Samuel
17 October 2024
Comment from uk.trustpilot.com
I summit all the relevant documents and my account is fully verified before I play and make any withdrawal, my first 2 withdrawal were smooth and quick, but my last withdrawal were 7 days ago and still not completed, don’t know what is going on, the most frustrating thing about this is the customer service is useless and I send in many emails to the security department but 0 response and juts no communication at all!Nonsense, the service is so bad!
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Tom Bryce
15 October 2024
Comment from uk.trustpilot.com
Not sure what all the bad reviews are, I deposited £500 lost that, deposited another £500 and got that to £1200, decided to withdraw and received funds within a couple of hours. Can’t fault them so far.
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Yordanka Nikolova
12 October 2024
Comment from uk.trustpilot.com
never register with this casino, complete absurdity, they don't ask you for documents when you register and make a deposit, but when you request a withdrawal, they start asking for your birth certificate 😂😂😄 complete 🤬
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Matthew Jones
08 October 2024
Comment from uk.trustpilot.com
AWFUL BOOKIES as when you deposit money, 5 minutes later there's constant pop-ups about activating your account but after you've deposited the money. They then send you a code to put in which doesn't work.
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The Punisher
03 October 2024
Comment from uk.trustpilot.com
I deposited £50 and another £50 the second deposit didn't show on my balance customer service said they would refund. I never got it back.
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Denise turner
02 October 2024
Comment from uk.trustpilot.com
Wish I would have read reviews 1st, this site is terrible. They give you a bonus but you can't play on live casinos with it, you have to play slots. Unlike more repertably sites you are allowed to play your bonus 1st and then go on to real money, not on here. Won't be playing on here again
Morlond William
19 February 2025
Comment from uk.trustpilot.com
I mus say, so far so good, I won back what I was losing, I withdrew the money it takes 20mins I received my withdrawal, I had a good welcome offer,
I mus say, so far so good, I won back what I was losing, I withdrew the money it takes 20mins I received my withdrawal, I had a good welcome offer,