Jeffbet PLAYER REVIEWS(101)
Mark Davenport
01 April 2024
Comment from uk.trustpilot.com
Win rate is poor I’ve spent over 300 pound got one feature that paid low , play free spins you hit em but there is always a catch as you maybe aware My advice is stay away the win rate is low I don’t except the bonuses as they prevent you withdrawing Good luck
Nikos Trikilis
29 March 2024
Comment from uk.trustpilot.com
I deposited 4k and was playing blackjack for circa 15 mins during which time I received no less than three notification popups interrupting my live game play asking me to place loss limits, asking if I am comfortable with my gameplay etc. When I reached 8775 pounds they deactivated me from betting further and I got an email stating I am put on a cool off period after playing for 15 mins. Note I had last gambled on this site several weeks ago and won 10k which I withdrew. In total terrible experience for high rollers, it is made impossible to win any substantial amount here.
Aidas
02 March 2024
Comment from uk.trustpilot.com
Don't even try this casino..bad bad bad ..different T&C than all the rest . No chance to win with them
Brian thomson
28 February 2024
Comment from uk.trustpilot.com
Just thieves .The gambling commission is just as bad allowing them to keep going .
Sharon Connor
23 February 2024
Comment from uk.trustpilot.com
A have put a lot of money in this a wish I read it before a done it every time a win a can’t bring it out want let me so everything goes back to them it’s not fair a want all my money back a have spent how do I do it anyone help me here
Jennifer Smith
10 February 2024
Comment from uk.trustpilot.com
This is one of the better online casinos to be fair. I won over £10,000 playing Rainbow Riches after depositing £20 and was paid out in a timely manner with great communication from customer support
Banger Sucks
30 January 2024
Comment from uk.trustpilot.com
Wish I read all these reviews before going with this website. All bad reviews correct. Let you deposit but don’t let you withdraw. Fair enough if there was a reason, yet all live chat say is someone will email you (no timeframe) and that they know nothing. Every other sports betting website I have used they are at least able to explain why your withdrawal has not been processed. Not this scamming company, pending withdrawal and judging by the other reviews unlikely I will ever see an email from them
Jamie Dodd
21 January 2024
Comment from uk.trustpilot.com
What a pathetic siteLet me register then male a deposit and then immediately logged me out and refuse to let me log back inCustomer Service as much use as knickers on an avocado and couldn't locate account just created even though money taken Thieves. Avoid at all cost
Ivan Nykodym
08 January 2024
Comment from uk.trustpilot.com
one of the worst companies! I withdraw my money on December 31st early in the morning and guess what? Yes! money is still being processed for withdrawal! 9 days have passed, it’s a nightmare. When I write to the chat they answer me that wait for confirmation, they can’t do anything. Why can't they be rated 0?
Tania Schoultz
02 January 2024
Comment from uk.trustpilot.com
One star is too much...con artists...tried to withdraw 10 and I had to jump through hoops to get it....DOBT GIVE THEM YOUR MONEY
Ken Mangan
01 January 2024
Comment from uk.trustpilot.com
THIS IS THE WORST BETTING COMPANY I HAVE EVER DEALT WITH. THEY ARE A BUNCH OF ROBBERS.PLEASE AVOID AT ALL COSTSTAKE YOUR MONEY SO EASYMAKE IT IMPOSSIBLE TO WITHDRAW ANY WINNINGSWORST SITE IVE EVER BEEN ONSHOULD BE SHUT DOWNABSOLUTELY DISGUSTING
Laura
27 December 2023
Comment from uk.trustpilot.com
So they settled my bet as loser ,and it won ,I contacted them over a week ago and it's still not resetteled yet and they keep fobbing me off saying there's no option to re raise the bet query lol are they joking ? This is shocking nearly 1 week on and still not settled what a joke
Mil
07 December 2023
Comment from uk.trustpilot.com
Jeff bet removed my review….Jeff bet confiscated £12,000 of my winnings and the dodgy company even removed my review from trust pilot haha! I have all screenshots of everything and I will exploit you guys for scamming people using your terms and conditions when someone wins bigAbsolutely disgusting behaviour, I have a court case against you criminals and I will plaster you everywhere!
Gary
19 November 2023
Comment from uk.trustpilot.com
This is the same company that has created so many different betting sites under different names for years now. I know them as Karamba but they have had other sites such as Betiton and MrPlay. Honestly they will have had dozens more too but I gave up signing up with them 3 years ago due to the poor customer service.They make it near impossible to withdraw money and the website itself is buggy as hell. I couldn't even place a bet because no bet slip was appearing (Chrome android). I had to use another browser and then request desktop site. I'm praying my bet loses so I don't have to worry about the hurdles I have to jump through to withdraw money.Avoid at all costs to protect your sanity.
Damian
18 November 2023
Comment from uk.trustpilot.com
People don'tOpen acaunt on this casino10£ I'm putting on wydrall endThe won't million documentsHo give them licenseThe must cosed this and the similarWebsite the still money four people
Mil
18 November 2023
Comment from uk.trustpilot.com
About to take these scums to court 😎Do not use go to 888 casino or something more reputable! Stay far far away trust me.
Mil
10 November 2023
Comment from uk.trustpilot.com
Jeffbet has refused to give out my winnings due to trying to cash out whilst on holidays.They have now confirmed I will not be receiving these winnings and I warn everyone not to use this platform. They are a bunch of fraudsters and they had their employees go on my LinkedIn stalking me looking for evidence to why they shouldn’t pay out this money!I will be running multiple campaigns around the UK to spread awareness on how these scammers are running their business.Enough said, I’ll make sure you loose more than the £12,000 you owe me. See you in court 😎…
Mil
07 November 2023
Comment from uk.trustpilot.com
Still now sign of my £12,000 yet!!!! Waiting on ecogra! It’s a coincidence how many people on here is experiencing the same thing?
Gemma Davies
04 November 2023
Comment from uk.trustpilot.com
PLEASE AVOID AT ALL COSTS TAKE YOUR MONEY SO EASY MAKE IT IMPOSSIBLE TO WITHDRAW ANY WINNINGS WORST SITE IVE EVER BEEN ON SHOULD BE SHUT DOWNABSOLUTELY DISGUSTING Dont even deserve one star Bet they are making thousands robbing of customers
zaiin
31 October 2023
Comment from uk.trustpilot.com
Deposited over £100 in total which was no issue at all but funnily enough i need all sorts of proof of ID, proof of address and also proof of my payment to withdraw the £35 i won. I deposited using mobile credit and theyre basically saying they want to see my phone bill with my mobile number, my address AND my full name along it which is impossible iv tried all sorts to get this done and its not happening. So yeh basically they’ve ate my £100 pounds without an issue but my £35 is still stuck there and processing and will never be transferrd to my bank!
Nicholas Foster
28 October 2023
Comment from uk.trustpilot.com
I signed up for jeffbet used mobile billing, 2 transactions small win then sent email asking for pictures of debit cards and pdf of phone bill which I deal with via direct debit and unsure of how to get I would not use again poor service
Mil
12 October 2023
Comment from uk.trustpilot.com
Hey guys so I thought I’d check back in.Not much has been going on, Jeff bet haven’t been helpful at all, the are determined they’re not paying me my legit winnings even though I’m home in the UK.I have casino guru and a solicitor on the case for me. They’re telling casino guru that it’s against there rules to withdraw n a different county.None of this adds up has they allowed me to deposit thousands in the country I tried to withdraw. They’ve rolled the dice to see if I would’ve lost it all but ended up winning…For now, i advise everyone to stay far away from this site.I will update once I hear more.
Karen
10 October 2023
Comment from uk.trustpilot.com
Signed up and deposited through a bonus never got bonus when I deposited it took money off my deposit so I kept adding more thinking there was a mistake. Never revived any bonus. Advertising is all wrong can't even trust that is a litegiment site!
Mil
08 October 2023
Comment from uk.trustpilot.com
Jeffbet has still not replied to any of the emails.I’ve researched on multiple resources, if they allow you to play and deposit they should pay your winnings aslong as it’s no fraud in any kind.They know who I am and all my documents were verified.I now have multiple companies looking into this situation.For now, be warned of this company. They allow you to play and spend all the money you can but they will not pay your winnings out!!
Mil
07 October 2023
Comment from uk.trustpilot.com
Update,I’ve got a solicitor involved, these guys are still ignoring messages. They are completely in the wrong to revoke £12,000 because of withdrawing winnings in a prohibited country which is not listen anywhere on their site or t&c’s.I’ve searched everywhere online and no where mention the country either. They are trying to bend so many things and use their unfair, unclear t&c’s as a power trip.Don’t fall for it people; as long as your not doing anything dodgy such as money laundering, they’re probably trying play you like puppets, not to pay your winnings out.As mentioned; they allowed me to access their site WITHOUT a VPN, deposit THOUSANDS of pounds and it was fine. Untill…I won £12,000 on blackjack and started to call me, ask for verification. That all passed and then the last part before the sending the money, they sent a massive email speaking a load of jargonStay far away from these, I promise you they are out to get you. I never had bad experiences with casino’s I’m using paddy power now. No problems atall, allows you to withdraw in 2 seconds.I’ll keep everyone updated with the outcome and responses both from solicitor and Jeff bet. Hold tight this is going to be a long ride…
Mil
06 October 2023
Comment from uk.trustpilot.com
Do not use! This company has revoked my winnings of £12,000 today!!!! They’ve allowed me to play and deposit and I’m a uk citizen.I’ve tried to withdraw whilst I’m abroad and they’ve send me an email to close my account and revoke the £12,000 It’s all great , untill you try to withdraw.Now I have the gambling commission, solicitors and ecogra involved to take them to court.STAY AWAY FROM THIS SITE!!!!
Joe Hughes
04 October 2023
Comment from uk.trustpilot.com
Fast withdrawal once documents have been processed, good site 👍🏻
Ian Warman
04 October 2023
Comment from uk.trustpilot.com
Owe me £150, no contact when emailing. Originally paid out £30 so thought the site was good. Carried on playing. Now being robbed
Kathryn K
30 September 2023
Comment from uk.trustpilot.com
Disgusting won 3,000 early hours banked. Asked for extr info sent the documents for them to verify and tell me they do not process withdrawals at all on weekend. Its funny though as they can process your deposits on the weekend. I prob will never see my winnings
M.EAST
29 September 2023
Comment from uk.trustpilot.com
awful company - would not honour welcome offer and when queried the customer service was rude and dismissive. how these companies get a licence to operate is one of lifes mysteries.
prawn
26 September 2023
Comment from uk.trustpilot.com
joined last month made my first withdrawel today. had to send extra proof of bank cards and funds were in my bank within 4 hours. love the layout and bonuses you can get.5 stars from me. thank you.
Blue Sky
07 September 2023
Comment from uk.trustpilot.com
You won't get your winnings please don't bother signing up to this site. There's obviously money laundering going on. and the fact that this company still has a gambling licence Is astonishing.
Kieran
08 August 2023
Comment from uk.trustpilot.com
Worst thing I have ever experienced On Monday 7th August I deposited £2000 into Jeffbet of which got accept and I started to play roulette. After sometime I got my £2000 up to £3871.00 and decided to withdraw these funds. My withdrawal was pending but could see I needed to verify my account, of which I did. The verification page accepted all documents sent and my withdrawal carried on pending. On Tuesday 8th August after been told on live chat that my withdrawal looked good and there was nothing else I needed to do, I was then sent an email stating that they have taken my winnings but returned my deposit. I have apparently breached there terms and conditions by using a strategy that was unfair to them. As they will be able to see from my game play, I repeated my bet which is perfectly legal and then added to my bet. At times I even started my bet from fresh of which again was completely legal. I have no committed any crime or play illegally, therefore I believe I am entitled to my winnings.
Kaycee Oyedee
07 August 2023
Comment from uk.trustpilot.com
After reading the reviews I was worried about withdrawing but honestly one of the best I’ve had quite a few big wins and been in my account within a few hours. Defo my new favourite ❤️
Fiona Kinsella
24 July 2023
Comment from uk.trustpilot.com
Deposited £100. Bet on odds greater than evens. Didn't receive free bet on the condition that I had deposited in the casino section of the website. Was advised to deposit again to get a free bet. £10 this time. Made a withdrawal of £300 and no word from Jeffbet for 4 days. Raised a complaint and they confiscated my winnings on the grounds I had previously had an account with them. A total lie. Have raised with eCOGRA and will take to small claims court even if it costs me more than I am due to receive in winnings.
OliJaimz
31 May 2023
Comment from uk.trustpilot.com
AVOID AVOID AVOIDScammers. Took my deposits willingly. I tried to withdraw on one occasion, had to supply further identification, which should really be asked for on registration. I provided everything and still have not received my funds nor had any response. It’s been weeks. Managed to find contact information on companies house and am now pursuing it through small claims. Fingers crossed. Happy to provide information to any others who’ve been had the same experience. I can see there are many from the awful reviews. Fruity King, MFortune, JeffBet, MrSpin…. And many more. The List is countless. All owned and run by the same thieves. Be warned they write their own ‘good’ reviews too! AVOID!
Tom J
19 May 2023
Comment from uk.trustpilot.com
Had fun playing on JeffBet. It has a good selection of slots and roulette games. Won a small amount, and withdrawal was pretty quick. The welcome bonus was better than that offered by other casinos as it's 20 free spins on Rainbow Riches. Had a small issue submitting a document but the live chat customer service was helpful and I got it sorted quick.Overall, satisfied and will keep playing with them.
James
18 May 2023
Comment from uk.trustpilot.com
Amazing progressive slots selection. My favourite is Mega Moolah and had some decent size wins. Withdrawal times are quick as long as you provide all the necessary documents. Great on mobile devices and good customer service.
Sarah Manning
01 May 2023
Comment from uk.trustpilot.com
Don't bother. 20 free no wager spins if you sign up, a complete scam. You don't get your spins, and speaking to Jessica from the customer services didn't meet expectations, stating there is nothing they can do.False advertising & goes against trading standards.'Advertising to consumersThe Consumer Protection from Unfair Trading Regulations mean you cannot mislead or harass consumers by, for example:including false or deceptive messages'Wasted a few minutes of my life I won't get back. Don't waste yours.
Kerry Soames
23 April 2023
Comment from uk.trustpilot.com
Like many other players I have sent everything they asked for to verify my account but they always email me saying its been rejected?I went on chat and was told my ID has been accepted but then received yet another email from them saying my info had been rejected so avoid this site.It's wrong that they take your money but don't give you your winnings and they charge you for withdrawing.Wish I'd never joined
TOMIBOY
17 April 2023
Comment from uk.trustpilot.com
I sent withdrawal request more than 2 months ago.My withdrawal request is still pending.My account is fully verified and money fully withdrawable. I used resolver but they ignoring my emails,have no response from Jeffbet.Customer support can’t tell me what is reason.No response to my many emails.
FR
15 April 2023
Comment from uk.trustpilot.com
DO NOT USE THIS SITE. They will happily take your money but when it comes to a withdrawal they literally make it impossible for it to be processed. The live chat system is slow and the advisors are extremely scripted and very unwilling to help. No matter how hard you try you get now where and they speak to you like you’re an idiot and then end the chat.This website is 100% a scam, avoid at all costs!!!!
Ellie Glazey
12 April 2023
Comment from uk.trustpilot.com
A long time gambler here, I have deposited thousands and withdrawn thousands on this casino. And the one time I want to withdraw a big amount I get asked for ID when I am already verified all because I put a small deposit with my phone payment instead. But I am having trouble verifying my one off phone payment method because they will not accept my proof! Bearing in mind they only want this verification after I lost that money awhile ago and deposited many times back with my normal card method! And finally withdrawn something! I have verified myself through passports/bank statements/PayPal I have been verified and unverified just so they can try and keep my winnings by working around loop wholes in the gambling regulations law. Most scum bag casino I finally see it’s true self. They have lost another high player customer. This could not been anymore inconvenient casino and I will most likely be taking them court!
Theresa Norris
20 March 2023
Comment from uk.trustpilot.com
Didn't win a penny for a looooong time then recently I won around £100 in bits on different games so decided to withdraw. Uploaded my driving license, bank statement, phone bill and bank card over a period of 3 days and so far everything has rejected for various reasons. On the 3rd day, which is today they've accepted my license, phone bill and bank statement but my bank card is still 'verifying' and my withdrawals are still 'pending'. Its either a scam site or the withdrawals are near impossible. I'd say it's best to avoid unfortunately. Edit- 4th day and I've received my winnings so not a scam site just a slow site for withdrawal.
Rwes
15 November 2022
Comment from uk.trustpilot.com
ROBBERS!!!!!!!!! DO NOT USE!!!!!I deposited won £400 tried to withdraw was told need to send verification so I sent, passport, driving licence, card details, phone bill, utility bill, and they even asked for a selfie of me holding a driving licence.This has been sent 10 days ago. Everytime I use live chat they say it's under review and there's nothing more they can tell me. I've even made a complaint and the complaints department just ignore you aswell.I'm not holding my breathe I will receive my winnings.PLEASE AVOID
delmont betts
13 November 2022
Comment from uk.trustpilot.com
Placed a £10 bet. Won £16. I requested withdrawal of £15.This allowed me £20 in free bets, which I placed.Then I was prompted for extensive amounts of proof of ID.Withdrawal was prevented.Used the live chat facility to advise I didn't wish to give so many documents. I was told everything would be on hold until I do. Even when requesting account to be closed, forget free bets, just pay me my balance... Refused. Quoted gambling commission rules that document requests need to be made before I asked for withdrawal. Live chat advised they would close chat.Very bad service.
Sawyer
31 October 2022
Comment from uk.trustpilot.com
Do not use these guys. You can deposit as much as you like no bother, however should you have the audacity to try and withdraw anything, good luck... Numerous docs require uploaded, even required a photo taken with passport...! All of that wouldn't even be too bad if their communication was good, however, my withdrawal had been pending 3 days before they asked (I still haven't got my money...) the live chat is virtually impossible unless you set about 2 hours of your day aside, even when you do finally get someone they are useless... They ignore emails, they ignore the "Contact Us" form. I'm still not 100% convinced it isn't actually a scam
Gary
19 September 2022
Comment from uk.trustpilot.com
Only given 1 star as 0 stars not an option. Got no welcome free bets as I'd already had another Progress Play account. Fair enough. Luckily only had £15 in my account. Website is awful with terrible layout/colours. Tried to withdraw but asked for overly excessive verification which no other bookie has ever asked for. Reading other reviews this may still not be enough. All for 15 quid? I've asked them to donate this to a charity but not holding my breath. I would urge anyone thinking of joining this site is don't. Wouldn't bother with any other ProgressPlay sites either for same reason.
Dylan Harrison
26 August 2022
Comment from uk.trustpilot.com
Like is said below/above JeffBet entice you with a free bet offer and you are instantly allowed to deposit cash and bet. However if you ever want to withdraw the money you are sent a quite hilarious email with about 5 different requirements asking for you to hold your ID, bank statements etc. up in photos with your whole face and arm in it. Predictably this is a scheme to nick your hard earned money out of pure annoyance, a bit like those cowboy builders or phone scammers that con the elderly out of their cash. Don’t deposit. You will lose your money
Mike Wheeler
04 April 2024
Comment from uk.trustpilot.com
My partner tried withdrawing her winnings from jeffbet and had to provide several different things to prove she was who she said she was to seemingly non avail. She went on to chat and was connected with a lovely representative called Shannon and she was a great help. She listened, understood and helped her get her withdrawal. An absolute credit to the company.
My partner tried withdrawing her winnings from jeffbet and had to provide several different things to prove she was who she said she was to seemingly non avail. She went on to chat and was connected with a lovely representative called Shannon and she was a great help. She listened, understood and helped her get her withdrawal. An absolute credit to the company.