Jetbull PLAYER REVIEWS(190)
Mark Lowden
26 October 2021
Comment from uk.trustpilot.com
Shocking withdrawal process I won€200 they told me they have to do a bank transfer as was not going through the other way so this is now the 10th working day and still not received I payment .all I am getting from customer service is that they have forward this to the relevant team for the 4th Time I might add . Please avoid
Liam
26 October 2021
Comment from uk.trustpilot.com
AVOID! I've been betting with these a week, had a few winners, made a few withdrawals, account gets locked and asked to verify. I send my documents in as asked. All this time though my account is locked so I can't use it, over a day later nothing still. Asked to withdraw my funds as I had done nothing wrong, ghat request got ignored. I have money in my account but can't access it. I have some shocking reviews, the fact you have to buy or earn best price on horses is a joke. It was ok ish untill I started .among withdrawals, oh and I was told its with the safer gambling team aswell so if you like a bet on your day off do use these because if you place more than 1 bet it's makes you look like your not in control and they review your account to make sure you can afford it. I will be withdrawing funds and closing account as soon as I have access again, when ever that will be.
Sarah Guy
26 October 2021
Comment from uk.trustpilot.com
It’s absolutely awful and I amAnnoyed they swallow money without even a bonus you can’t even get on anything on 20p spins let alone £4-10 it’s a joke Verification takes 8 weeks Need shutting down
Jay Davies
25 October 2021
Comment from uk.trustpilot.com
As most of the other reviews here have stated, Leovegas are quite happy to take your money but the second you try to take any back they hit you with a million different requests for verification and reject everything you send.Sent an image of my card with all details needed, they rejected it because all 4 corners could not be seen… they could.Resubmitted the same image and the next time it was because my name wasn’t on the document… it was.A different customer service agent replies to every message you send, and they either don’t read what you send or reply with contradictory information in comparison to a previous reply.Couldn’t have provided more evidence to prove who I was but it didn’t matter, after 3 weeks of arguing I played through my balance and closed my account - which means they won but I was sick of fighting it.My advice is just don’t join in the first place.
ediz kassel
25 October 2021
Comment from uk.trustpilot.com
Wow I don't know where to start but this casino is ny far the worst im vipmember 2 and all what they promised me. They couldn't hold they im a long time menver now the promised me vip tournaments never ever had 1 and im vip for more thn 1 year? Second thing today i acutally should receive cashback every website cashimashi, woopwin and pinocasino gave my cashback like in the morning they do commercial like come get vip and u get every new week a good start lol? Its Tuesday now still didn't get anything. they promised me a vip manager i talked to the vip manager once when i turned vip. Withdrawals r slow as fk even as vip. U don't get any gifts if u ask the support for a loyalty bonus after u deposited 100 Euro u have to contact live support they will send it to theirs manager for answer u can expect 3-4 days waiting for 20 spins 1line 1 cent bet legacy of dead haha. If u make a bonus request they tell u to keep depositing they repeat it until u r broke haha. I never ever thought tht a casino treat people like that who are obviously paying them so good Deposited 300 euro + this month request gift loyalty gift they rejected me even tho my deposit withdrawal quote is really really bad That's the only casino who destroy my head They don't take u serious and i swear im like - 20.000 in this casino the highest amount i withdraweld was like 1.000 euro once this is by far the worst casino and pls pls pls don't support this mafia acting people
Jamie Cole
16 August 2021
Comment from uk.trustpilot.com
Really nice online casino, so far I have had only a good experience. It has a nice amount of games, I get lots of fun.
Melvin J. Lewis
06 July 2021
Comment from uk.trustpilot.com
I almost had my money stuck here, if not for the help of bestresolute.com who helped me override the withdrawal and help me get my money, I'm grateful for bestresolute.com
Cyril
03 March 2021
Comment from uk.trustpilot.com
If you plan to make money with max bet limit amount of ~0.25$, then go ahead, waste your time. My experience was with their soccer offer, maybe not with most popular leagues, but still it is ridiculous. Joke of a sportsbook.
TrustyPunter99
29 January 2021
Comment from uk.trustpilot.com
mediocre odds, mediocre limits, but legit. won abit, got limited fast, but after fast KYC paid. site is laggy as fk, support decent
Delfin
09 September 2020
Comment from uk.trustpilot.com
Der größte Käse hier. NO WINS. THE SLOTS ARE BERY SLOWLY. NOT FOR MOBILE PLAYERS. THE LOADING TIME IS TO LONG.
p,o'neill
04 July 2020
Comment from uk.trustpilot.com
wont let UK players in anymore but expect me to pay admin fees because I have not used site for over 12 months and I only have 15 pence in my account.
takuma
26 March 2020
Comment from uk.trustpilot.com
I deposited 100€ and I received a 100€ bonus. Next, they limited my account and my stakes, to keep out bonus wagering requirement from being satisfied. But I managed to do it, I won and my bonus was converted into real money (1'100€). At this point, they removed 1'000€ (real money, not bonus) from my account, because I won with the bonus. Furthermore, they hide the transaction where they removed my money.
Dominik
13 December 2019
Comment from uk.trustpilot.com
Deres bonus narre lidt en og er svær at gennemspille men det jo en del af forretningen og hvis man læser alt ser man jo også betingelserne .
Joonas L
07 December 2019
Comment from uk.trustpilot.com
Dont ever play on this casino. They wont paid your winnings. First ive been waited 5 days and then they canceled withdrawal without reason. I asked about this in chat and they have no information about it. Scam!
Michael
26 September 2019
Comment from uk.trustpilot.com
Always had positive experiences with Jetbull, looks like morons who can't control their gambling have killed a decent website here for those of us with some basic self control. Deposits were 'not great' but solely because they almost always had a default of trying to get you to deposit into a casino bonus that you had to make sure not to select (might have been a decent bonus for all I know, I only wanted to bet on sports and didn't want this dodgy bonus!) their sports betting odds were pretty good, deposits aside from the issue mentioned were simple and fast, withdrawals were also fast and I don't remember ever having any issues with them trying to con me out of winnings when I did win. RIP Jetbull
peter smith
25 September 2019
Comment from uk.trustpilot.com
come back jetbull we love you
Stephen Moreno
13 September 2019
Very good website – easy to navigate and very attractive to the eyes. The one problem I have is that the loading may take time and the website may crash a couple of times and this can be very annoying especially if you are on the in-play betting interface, other than that they have a great website. There are also a few good bonus and promo offers.
Karen
08 September 2019
Comment from uk.trustpilot.com
Amazing News - EveryMatrix casinos have finally had their licence suspended by the UK Gambling Commission - EveryMatrix is by far the worst and most ruthless licence operator in the UK market - they have profited from underage gambling, vulnerable people and Gambling Harm. There lack of empathy and understanding - is visible on online complaints littering the internet. EveryMatrix has lost many decent casinos from the licence - I assume due to their unethical practices and now finally the UK Gambling Commission is going to fully investigate their behaviour and decision making - this has not come soon enough. ANY OPERATOR that choses to profit from Gambling Harm, including vulnerable people and underage gambling - should not be allowed to continue - it is not just the job of the commission to prevent this - but these people who use gambling sites - it SIMPLE DO NOT PLAY with them AND ensure any concerns complaints you have are reported to the UK Gambling Commission - it may take months or years for the gambling commission to build up enough evidence to investigate - BUT if you don't put your concerns and complaints in writing it will take longer. SEEING EVERYMATRIX licence suspended shows operators must treat customers fairly, not profit from gambling harm or have checks in place to prevent underage gambling and profiting from Gambling Harm- IF operators continue to place profit before people - they will FACE legal action and they will go out of business.
addiron
02 September 2019
Comment from uk.trustpilot.com
be aware casino chat live ,management ,security department customer service they are all mafia they work together as group of mafia ,they have a high quality and professional technic to milk you betweent them they always have one little thing you missed for refusing the pay out ,how simple i explain that to you ? taking money from your card as fast lightning if you were to win ?? they wont pay out,will stay pending pending if you complain ? your account will be restricted
Jake Harris
22 July 2019
Website is easy to the eye and also easy to navigate. On your first deposit, you get a bonus of 50 percent. The in-play betting interface is also good, you can make quick bets in the interface. They have a properly functioning customer service running every day of the week from 7 – 11 am, they also offer live chat and email.
Louis Girling
05 July 2019
Comment from uk.trustpilot.com
well... I signed up and deposited 25 quid with a 200% bonus transaction went through and my money and bonus funds were added. went on multiple slots but none of them worked as it kept coming up with errors and then upon contacting live chat they said i need to verify my ID for my account before im allowed to play. never have I ever joined a casino and they wont let you play before handing the sensitive documents. not impressed at all. the rating may change dependant on if they have stolen my money/unable to play
Alina Stefan
02 May 2019
Comment from uk.trustpilot.com
Very bad experience, don’t even try!
kylie
20 April 2019
Comment from uk.trustpilot.com
So I played on jetbull yesterday and I collected a bonus top up 20 get 5 pound bonus so I played and never touched the 5 pound bonus i was lucky enough I won over 600 pound on one game and had 17 pound to wager so I did so and once waged I was on 600 pound so jetbull took 550 pound and left me with 50 pound never in my life have i expicanced somting like this I've played so many online casinos and if he lucky to get out the wagering the money should be yours I didn't top up 20 pound to win 50 and my 550 just went into thin air and you rob people as u no not every1 reads the t&cs so even if i deposited 50 pound and got a 5 pound bonus once I waged it u would only leave me with 50 pound that u deposit it makes no sense somting needs to be done as this is not fair people dobt depsit 20 or 50 pound to win what they deposited STAY WELL AWAY IF YOU WANT TO WIN MONEY AS THIS CASINO TAKES IT ONCE U DONE ALL THE HARD WORK OR WAGERING IT YOU SHOULD BE ASHAMED OF YOUR SELF NO OTHER CASINO I HAVE PLAYED DOES THIS ONCE U WAGER THE MONEY IS YOURS BUT THIS GUYS TAKE IT DO NOT PLAY AT THIS SITE!!!!!
SMm
25 March 2019
Comment from uk.trustpilot.com
Very bad casino , you loos 200 f and win 20f , this how this work
Evoy Arnold
25 March 2019
The website is quite easy to navigate, but it crashed a few times during playing(
Mr Michael Gilhooley
17 March 2019
Comment from uk.trustpilot.com
Some bad review here but I can only speak for myself and I have had a really good experience with Jetbull.Had a couple of issues with free bets but resolved straight away.
Mateus V
12 March 2019
Comment from uk.trustpilot.com
DO NOT SIGN UP, scammers. I made the mistake of signing up with these guys, before reading the reviews. They will harass you with KYC and try to not only interrupt your playing but also withdrawing if you win. Please read the other reviews before you use these. I have decided to seek legal advice after providing multiple types of IDs, front and back, selfies, proof of address, credit cards front and back, etc after all that they go back to asking for a picture of the driver license I am holding, the one I already sent t/em. Please do not use these, there's so many other sites out there, who won't harass you like this.
Bruce Bell
22 February 2019
Comment from uk.trustpilot.com
Poor - created an account without a problem, deposited without a problem but their sportsbook wasn't appearing in my browser. Their support suggested clearing cookies and cache and that left me logged out. Now can't login and their support is useless
Darren
18 February 2019
Comment from uk.trustpilot.com
First played online bet bull last Friday deposit £60 pounds won huge amount sent them all my verification documents before they even asked like all online casinos now day ask u provide I’ve made withdrawal which still pending still after 3 days because have do security checks which ment take 48 hours now saying don’t have time scale and just seem make exuse after exuse intill they verify my I’d check northing they can do realy no checks take this long I would not even waste money here cos soon as win that’s it they don’t want pay out keep away look all outher reviews
andh85
03 February 2019
Comment from uk.trustpilot.com
I'm just starting at Jetbull's site, but at this point I can say that it seems To be very accurent and safe place. Customerservice is very good and friendly :)
Quinton
04 December 2018
Comment from uk.trustpilot.com
Great Casino, always offer great bonuses and have an awesome variety of games
Lewis Smith
25 November 2018
Comment from uk.trustpilot.com
The support is very quick and the offers are great!
Glyn Parsons
25 November 2018
Comment from uk.trustpilot.com
Great site, easy navigation and great promotions :-)
Paul Good
24 November 2018
Comment from uk.trustpilot.com
There are some very nice offers to be had with Jetbull. Their live chat is quick and helpful too.
Debbie Ryan
23 November 2018
Comment from uk.trustpilot.com
Excellent customer service from the support team and very good promos on offer good betting site
K V V N S N R
23 November 2018
Comment from uk.trustpilot.com
Very good at so far and the assist team is excellent, so far I chat with Arthur and I take assist from him his is good to answer to my questions and doubts.overall so far the jetbull is nice.
Shaun Pope
18 November 2018
Comment from uk.trustpilot.com
Good to me so far!!! No problems yet. Good service.
mazhar Iqbal
16 November 2018
Comment from uk.trustpilot.com
Great betting site. Plenty of markets and options covering all the sports. Great promotional offers too.
allan
15 November 2018
Comment from uk.trustpilot.com
Exelent support. Very Nice site to Play on. I cant complain. Live Support is Quick, Polite and helpfull.
Col Stones
26 October 2021
Comment from uk.trustpilot.com
Good odds. Easy to use site.Could have more promotions.Reward points could be more generous.
Good odds. Easy to use site.Could have more promotions.Reward points could be more generous.