Karamba Review

If only many other sites were as good clean fun as Karamba! I play a few times a month and have had no problems at all. I dont usually write reviews either but I wanted to set the record straight as far as my experience goes – too much negativity building on this fun lovin casino.

Reply

One of the best sites to play on don't listen to the 1 star reviews because this site is good.. i won £60 and it was in my bank next day.. and the next day I won £170 which will be in my bank tomorrow definitely recommend this site and they are helpful to

Reply

I reccomend this site to all those who play sensibly &dont expect miracles and are as everyone should be – a sporting loser when things are not in your favour. I win and lose and of course I prefer to win – but I enjoy playing when I come to it and take it in my stride. Play responsibly and be a good sport! What's with all the ranting anyhow?

Reply

A quik review to say I have had some problems but customer service went out of their way to help me! Thanks again all guys

Reply

I am an experienced player – I have selected to play on a lot of Casino. I last played Hills / Ladbrokes / Coral etc. Now play Karamba. It felt like it was time to lighten up really. Karamba put the fun back into it for me. I reccomend it.

Reply

Karamba is a strange name but not a strange place to have fun. I played slots and cards and loved it. Too many losers giving this site a low-grade review. C'mon! All these sites are pretty much the same – this one is one of the better ones!

Reply

I joined a few weeks ago and when I read some of the bad reviews I did think twice – but now its my turn to say what i think – I disagree with many of the bad reviews. i have had no problems with my account at all. The games are much the same as many other bigger sites and I have no problem accessing them – or getting paid out when I win.
Its random – these guys are not banks – they dont give away money – they give out fun! So if you think youre going to win a fortune – who knows maybe you will – but kets be honest its rare! Just have fun and dont scream when you lose. We all lose – and thats the cost of the fun

Reply

OMG! I am in love with Karamba live casino-the speed the games – the presenters and the rush! I do game carefully and I don't stake my shirt -but I flutter and I enjoy it!

Reply

Karamba is a different kind of casino really – one that doesn't take itself too seriously! – BUT – it certainly packs the games in and gives big love to Slots – which are my favourite games. I had no problems over the months I've been playing on this site

Reply

I joined Karamba three months ago and have been a fan since day one. My first withdrawal was fast and painless.
Document processing took a few days but in the meantime I enjoyed playing. Great slots with some info on the games and how they play. I recommend anyone to try Karamba.

Reply

The dealers on Karaba live are probably much the same as on other sites – but for some reason,I keep coming back to karamba. I like the promos – the deals and the money-back each month – I've played plenty of tables in my time – but this site keeps me entertained royally.

Reply

Do not go on this site do not deposit a penny
1. They charge a fee for depositing
2. Their site crashes regularly
3. Get verified and get no wins
They let you withdraw money, takes a while though. As soon as you’re verified the odds of you winning are so low it’s ridiculous how sites like this constantly seem to be getting away with it. It’s outrageous.
Please no one use this site, I’m not someone’s that’s annoyed because they haven’t won I just genuinely think this is the worst site I’ve ever used.

Reply

These guys are absolute clowns. I've had an account for 2 years and yes I had to jump through hoops to get my money like everyone else. I won a £50 secure bet token with the KaramGuess promotion, happy days I thought. The bet lost but I didn't get my money back – hmm that's a bit odd. Went on to live chat and apparently bonuses have been disabled on my account? The support agent (his name was Pavlo) could literally see the bonus in my account (as could I) so how are they disabled? I got given a bonus, used the bonus, yet bonuses are disabled – how does that work? So that's £50 lost. The support agent kept saying it was my confusion. What the hell? I got given a bonus and used it and apparently I'm the one confused? I'm reporting them as this is against the law. I was never aware bonuses were disabled.

EDIT: Cannot write a script better than this. Went on live chat again after 10 mins and the new support agent literally gave my money straight away. Bonuses confirmed disabled (nothing in my account or any emails tell me this though) so I have absolutely no need to use these scammers ever again. Please avoid these scammers.

Reply

Scam wouldnt even waste ur money iv put loads in this site dont even give u a game bonus on any of the games iv now closed my account much better casino to play than this

Reply

I give this site a 1 star because I can't give it 0 stars that it deserves!!! Please do not deposit on this site its a complete con, I always play on sites like this but never come across a site that clearly sets there main income on conning people.!!!!!

DONT DO IT ,

Reply

So I think the site is OK how ever the handicap odds are shocking u get the same handicap at bet365 and other sites yet here your odds are 1.72 1.60 bet365 20/23 10/11 not sure why this is but surely its not good for business??

Reply

Don’t tend to write reviews but would advise people to avoid this company if they can – despite the generous offers. Violate a number of guidelines with prompts like Bet Now plastered all over their site. Sent me an offer for bet 50 get 60 with no terms in the text and a generic terms page with no info about the offer. Their CS rep Natalie first told me it was because I used PayPal to deposit, when I told her this wasn’t in the terms she said the offer expired. When I told her the communications didn’t say when the offer expired, she turned off chat and emailed me saying I received bet 20 get 25 and that I should be attentive when taking offers next time. Shocked by how poor the service was.

Reply

One off the worst online website. Deposited £270 no pay what so ever. Chatted to customer service saying im not happy with this and they reply we have closed ur account down. Ripping off scum bags advice for everyone dont use this site. Play Better sites like virgin games or bet365.

Reply

I have signed up to almost 100 gaming sites, and this is one of 3 that i would not use again!

The reason for this is the 2.5% deposit fee,

This seems unnecessary, this is the only site i have found that charges deposit fees, although karamba are transparent about this! They make it very clear about the fee before you commit to the deposit which is good!

on top of this, you can not withdraw anything (including your cash balance) if you have an active bonus!

I am happy loosing money on these sites, as thats the nature of gambling, but i don't agree with loosing money before you start!

Apart from that customer service was ok, and quick to respond(live chat)

Reply

So I'm doing the rounds. Best way to position my experience and assessment is that these guys are stock standard at best. They are in line with most of the hack gambling sites. There's no endeavour for customer service to look or help at questions (a real example is bonus) i joined chat and said id like to close the account due to a number of inadequacies, one of which the promised bonus never materialised, the rep simply agreed to close rather than saying sorry ill look at why you haven't received your bonus). Among other poor user experiences is the almost non existent 'in play' feature, they shouldnt offer it if the markets are largely shut during play, its almost impossible to get in play bets on. Skip these guys.

Reply

After reading reviews I was unsure signing up with a lot of negative comments, but I have had no issues at all and customer support are great and live chat really good and helpful. This is a great site I would highly recommend trying them and see for yourself. As like any site it’s a gamble and this one is a winning one for sure🙂 send your correct documents for verification and you will have no problems. FAST CASH OUTS!!

Reply

Followed a "Bet £10, Get £20 in Free Bets" advert in the google search results. Followed the process and registered through that page. At the end of registration there was a second offer advertised "Bet £10, Get £15 in Free Bets". Didn't know why I saw that? Went to the promotions page and see a "Bet £10, Get £10 in Free Bets" article. Hmm..

Asked in chat and they had absolutely zero interest in helping correct the problem. Chat conversation was abandoned by multiple customer service representatives without a resolution. Have received much better service from every single other sportsbook around. Glad I avoided depositing, they are very shady.

Reply

Never win only want deposits = scammers

Reply

Once I managed to send acceptable I.d my withdrawals were paid straight away. Great customer service on chat so a very good experience.

Reply

Karamba offered a welcome bonus after my first bet. I made the bet, then asked why I hadn't been given the bonus. Apparently the management had decided to stop bonuses being applied to my account. No reason given. No refund. Don't touch this company with a barge pole.

Reply

Just another bad casino, games crash all the time, technical error, poor games selection, not very good at all

Reply

Hi guys , I never leave reviews but after reading so many negative ones I thought I should. I deposited £50 Thursday won £600 and withdrew the same day I’ve just checked it was In my bank today (saturday) obviously you need to upload docs but do this before so you’re not waiting around. Can’t fault the site at all. I think as long as you follow terms and conditions everything is fine.

Reply

Rubbish. Don’t be enticed into there new sites either. Hopa and hey spin. Stay well away. Take take take take take.

Reply

I was willing to give them a go…

My experience can be best explained by my 15 min chat:

Karamba
You have reached customer support. Please type your query below and a representative will be with you shortly.

Support
Hi and welcome to livechat, my name is….

Me
Hi…

Support
Hello

Me
I have just signed up to the site and made first deposit of £10. I have read the welcome bonus terms and believe I should have been credited "instantly" with 100% bonus match and awarded free spins. I have not yet received the bonus

Support
Are you okay to wait a little bit more please ? 🙂

Me
sure thanks

Support
you are welcome 🙂

I've checked your account and noticed that it is opt-out for a welcome promotion. There should've been a pop-up message during registration process which gave you an option to enable welcome offer.Please kindly note that once your account is opted out, you will not be eligible for any part of welcome offer. Thank you for understanding.

Me
I did not opt out of anything
I signed up specifically for this promotion and so if it can't be offered then I will have to withdraw funds, and not use the site

Support
I've checked your account and noticed that it is opt-out for a welcome promotion.

Me
then that is an error on your side not mine, I certainly did not click to opt out, and there was no pop up

Support
just a moment please 🙂

Me
thanks

Support
just a moment please 🙂

Me
the terms and conditions clearly state "All you need to do is just deposit the money in your karamba.com account and you will receive this bonus instantly" I followed this meticulously

Support
I see you have denied from welcome offer

Me
I'm telling you I certainly didn't
and if this can not be rectified then I will end this now, withdraw and not use the site

Support
I can see that you chose not to claim your welcome bonus when you opened your account.
When you open a new account, you have the option of not receiving the welcome bonus, by clicking 'later' at the end of the registration process. When you choose the option of receiving the welcome bonus, you are subject to the bonus policy.

Me
again I was not given any options regarding the bonus when I signed up and deposited
there was no pop up
also the terms and conditions do not mention a pop up.

Support:
just a moment please 🙂

you can request the cashout for your deposit
Is there anything else I can help you with?

Thank you for visiting us we look forward to chatting to you soon.

Reply

Can confirm that this company is totally awful.

Reply

Brilliant experience for me, made my deposit and got my free bets, won a few bets with my own stakes and the with free bet, I then sent the lot for withdrawal,, had to provide documents to verify my identity but this is normal practise for nearly all bookmakers theseday, it took about 4 days for the whole withdraw and verification process to be complete and the money was sat in my bank account. I won't hesitate in using Karamba again if they entice me back with some decent promotions. To say this firm has had a bad reputation for a while it might now be the case that they are cleaning up their act and getting on top of things. well done Karamba !

Reply

Amazing that's all I can say,the money that I lost to this platform has been refunded back thank to Patricia who has been of great help to me
I will drop her details so you can also get back your money

Reply

Username-Dankay241.i opened an account with KarambaSport and deposited £120.everything was great with the site and could not fault it until I won £900 and tried to withdraw it! Firstly they asked for all documents to confirm my identity which is expected.i sent all documents and more and received an email saying money would be in my bank account within 5-7 working days.However when I logged back into the account they had put the £900 back into gaming funds(to make u wager it again and lose?)ive requested it to go into my bank again but keep using excuses over documents.All documents I’ve sent are correct and valid but it seems they are trying every way possible not to pay out.im waiting for them to pay the funds into my account and will update my review when they do so.i hope this will happen soon and does not stop me betting with them as apart from this the site is quite good

Reply

DON'T WASTE YOUR MONEY WITH THESE THIEVES.
I deposit £600 over two weeks and finally won £400 on the casino. That was paid into my account. Like a fool I carried, and then several days later I won £750. I've been trying to withdraw it for 2 weeks now and they still haven't paid me. There is no contact number on their website and the email service and chat service do not exist. I have since been in touch with the gambling commission where a complaint has been logged, but nothing has happened so far. Going onto 3 weeks now. YOU HAVE WARNED.

Reply

Won £160 then was told I needed documents which I have sent following all requirement needed and should have been approved, still saying pending which I am now worried about after reading all these bad reviews I was recommended through a friend which I am now regretting as I dont think i will ever see my winnings. Was extreamly quick to take the money without documents being needed which is silly.

Reply

Never use this app/Website to bet. I opened an account to use the £10 bonus, made the error of depositing using paypal. Apparently if you use certain methods to deposit into your account affects whether you're entitled to the bonus. Customer advice wouldn't even say why thats in the small print. It just is, they then closed my account without me confirming it after they posed the question of closure to me.

Reply

My husband has played on Karamba for years and has had a good experience up untill now, account has been closed but they can’t find a reason for this, also spoke to myriam on chat to find out why and she was very rude about it, she needs more training in customer service, I can’t fault anyone else that has helped him because everyone else seem polite, I don’t know if she had got out the wrong side of the bed this morning, asked for a complaint to be put in about her, was told they will escalate my husbands feedback, but who knows

Reply

GUYS NEVER DEPOSIT WITH THIS NIGERIAN SCAMMER! I DEPOSIT 50 THEN I WIN THE BET AND 30 DAYS AFTER THIS I DONT RECEIVE A WITHDRAWS.. MY FRIENDS WILL TARGET THIS WEBSITE WITH DDOS ATTACKS VERY SOON SO DONT WORRY 😉 DONT FALL GUYS !

Reply

Signed up deposited quite a few times got a few decent wins which ended up in withdrawing £700 which was paid out in under 24 hours also had quite a few offers for free spins and stuff so can’t complain. Fast withdrawals and decent games

Reply

Total ripoff, do not play here. Won over 4000.00
they refused to payout

Reply

Absolutely disgusting company, transactions of 6500 euros made on "my account" which I did not do. Yet they told me my email address and details had been self excluded from one of their sister sites which means that transactions under my details should not have been authorised in the first place. They claimed that the registration details were not the same even though my email, phone and address were stated as being exactly the same. Reporting them to the MGA and have already contacted my lawyer. Will sue them to the ground for breach of their own terms of declining transactions from self excluded accounts. They can say what they want, lets see what the gaming authority has to say.

Reply

I deposited $50 ran it up to $5,500.00 playing roulette. Was awesome until i went to withdraw it.
Was told i had to play $4000.00 in bets on slots to qualify. So with reluctance i did.
When done i I tried to cash out $4000.00.
Then i was told i made to big of bets with there bonus cash which i did not even ask for when I did the deposit.
The next day they told me my withdrawal was declined and only returned my $50.00 to my account and they kept the the $4000.00.
DO NOT PLAY HERE
Total scam. I will be filling a complaint with Canadian gaming comission.

Reply

23 days been in despute everyday for 150 withdrawl lost thousands to this company never mind there fees for deposit used mother’s card for 1 10 pound deposit then 2 week later when used my card again and tried to withdrawl they wantn verified after already done so Abt 7 month eryler same problem but not my mum doesn’t have driving licence or passport sent 2 photo I’d travel cards marriage letter plenty other documents they says was successfully verified now and finance team will sort it now they want licence or passport arter telling theym Abt 20 times doesn’t have any these and was told marriage letter would be accepted bearing in mind it’s been something different every day wanted my lost bank card it was lost had to get letter from bank showing it was lost and then wantn mums letter with signature then card then back to I’d again abs joke !!!

Reply

Shockingly bad. Deceitful.
Very slow site also.
Deposited to receive free 10bet…. only then to be told I was a member of a ‘related’ site.
Took my money before telling me though! Criminals

Reply

Excellent casino and sportsbook. The site loads very fast and has a great knowledgeable support team.
Highly recommend!

Reply

Tried to sign up. Was accepted. I Then was advised by a very helpful customer service agent my account was fully verified . I can deposit and bet. I logged on. 10 mins before football started. Tried to deposit. Account was blocked. Due to me wrongly being excluded.. unable to place bet on time.. or atall. Lost out on.£138 winnings!! I believe this has been a spiteful action of an agent who works for an affiliate. I will wait until Karamba have dealt with my complaint before finalising my review. But as it was a manager who did this. Illegally I believe. I intend to take my complaint to Aragon international ltd. As I have been refused an account by 3 bookmakers now. Due to the " exclusion" I did not ask for. I did say " you may aswell close.my account down " when talking about an account with an affiliate bookmaker. At no stage should I be excluded. Any information Ka4amba need they are more than welcome to email me for this..I will happily comply.

Reply

A big thanks to Karamba team who made every effort to sort out my account. It took a while – but once sorted the rest was easy. Ready for the weekend now and mob streamed sport.

Reply

Great choice of slots, fun graphics, would definitely recommend this site. The support team were really helpful with explaining wagering requirements.

Reply

I have just tried to get the £10 bonus after depositing £10. I was told on the chat help that I had not opted in. They said now I had the account, I couldn't see the registration form again and do so. I told them I had looked for a bonus number, which I couldn't find, to add into a box on the registration form but had been unable to see one. The advisor could easily have accepted what I said and surely have helped me but there was not one ounce of empathy. They would not help me at all. They say they won customer service awards last year. Really? I find that very hard to believe. I withdrew my £10. After reading other reviews I wonder if I will get it back.

Reply

App didn’t work and I got no sign up bonus, they just want your deposit. Never sign up EVER 👍

Reply