Kwiff PLAYER REVIEWS(1519)
Sasha Mckenna
15 March 2024
Comment from uk.trustpilot.com
Used this site all week super fast pay out and simple to use and gravitate around the site
Rob
15 March 2024
Comment from uk.trustpilot.com
Great betting site, easy to use, quick payouts, and I love the Kwiff feature!!š
Conner Peden
15 March 2024
Comment from uk.trustpilot.com
Great site rec it to anyone enjoys bet boosts and boosted cash outs
George Wilson, Customer
15 March 2024
Comment from uk.trustpilot.com
I'm gradually making my way round the site. i like the sudden 'kwiffs' where your potential winnings get boosted. If it were easier to view selections (there is no logical 'daily list' for football- your only option is to view every single game all over the world in chronological order), and if bet builders had more than a token selection available, then it would have been the extra star.
Dave walmsley
14 March 2024
Comment from uk.trustpilot.com
Won some, lost some. Name of the game. Fast payouts tho . Donāt know what the issue is with folk saying payouts take ages, mine in within the hour.
Damian Reeves
13 March 2024
Comment from uk.trustpilot.com
Terrible site a lot of bad reviews get removed unless you give your account name Whitchurch then gets blocked
Ben rees
13 March 2024
Comment from uk.trustpilot.com
Been waiting since the 8th and now it's the 13th for a withdrawal to hit the bank they just keep saying the same things over and over on live chat that it will be in your bank within 24 hours honestly pointless even trying to get it,sites actually not bad but obviously is when you can't get the money you've won Yes I received that email but I spoke to an adviser after that email and they stated I did not need to provide that information.If someone could email me on the email address I've just provided you that would be great thanks.I have replied to the Sunday email, can you confirm you've received it and if you need anymore information??
David Reuben
12 March 2024
Comment from uk.trustpilot.com
For maybe a year I enjoyed gambling on low stakes sadly in the last month Iāve had one member of staff thatās took out some sort of vendetta against myself I was first gave a warning for change in my activity by spending too long on site and spending too much at 20p and 40p a stake.. and now Iāve had my account suspended for not playing through all the money I deposited and being told Iām using them has some kind of financial storage and not betting enough by seems if itā¦ what is clear is everytime I log in Iām being monitored and from my transaction history Iāve deposited Ā£5500 and withdrawn Ā£5300 there now withholding Ā£407 of mine for no reason clearly they take 200% of my net losses because Iāve breached a little known rule that you must wager all you deposit.. Iām lucky to be successful in my life and not some sort of Orwellian Ā£9.50 safer gambling come Freud of 20p stake warrior.. Iāve never complained yet now being bullied !!
Jack todd
12 March 2024
Comment from uk.trustpilot.com
What an app. Brings a whole new dimension to betting
Rob
10 March 2024
Comment from uk.trustpilot.com
we actually have a lot of fake negative reviews!Have you any idea how pathetic and paranoid you sound? You get bad reviews because your odds are atrocious with the ridiculously high overrounds under the guise of hopefully being kwiffed. Maybe I suggest you get over yourself with the embarrassing replies taking everything so personally Don't bother asking for my account details
Mrs Emma Turner
10 March 2024
Comment from uk.trustpilot.com
So I usually donāt have no problem withdrawing my small winnings they are done really quick like straight away but now Iāve won big I spoke on live chat asking how my withdrawal process was going to be told oh it takes longer for large amounts due to security checks I asked why as I played and won fairly to be told be patient I then explained I had anxiety and Iād been ripped off before and I asked that I will definitely get money money wonāt I and he said he canāt say that I was like why not? You took my money off me no problem so why canāt you pay me my winnings to be told deposits ur responsibility withdrawals are ours???? I just feel like Iām being palmed off .. I asked to speak to the withdrawals department apparently they donāt do live chats I asked for a phone number to be told they donāt have such facilities??? This has caused me great anxiety 10/3/2024Will I still get my winnings before the complaint is settled? I didnāt actually ask to open a complaints procedure I asked to speak to a manager or someone in complaints department so I could be explained too why i was not promised my winnings? Instead of just being sent pre typed messages off live chat
lee wigston
10 March 2024
Comment from uk.trustpilot.com
there is a good variety of sports to choice from although it takes time to get from one sport to anothergood and bad some times you do get kwiffed but the odds start low
Grant
09 March 2024
Comment from uk.trustpilot.com
Kwiff is really good , getting the super boost every Saturday guaranteed is awesome
Nick Alff
09 March 2024
Comment from uk.trustpilot.com
Brilliant Trust worthy site. Great fun being Kwiffed when placing a bet.
ew
09 March 2024
Comment from uk.trustpilot.com
great website very easy to use and clean:) but withdraws are very slow as mine has been pending for 12 days and not much help on live support
Filip Supa
09 March 2024
Comment from uk.trustpilot.com
Decent bookmaker, well worth it to have your bets kwiffed over the weekend.
Peter F
09 March 2024
Comment from uk.trustpilot.com
Good straightforward site , easy payouts no hassle
N/A
08 March 2024
Comment from uk.trustpilot.com
Fake reviews. There's nothing good abt this site. All it does is take take take. Your lucky to get the bonus round n if you do, good luck getting anything out of it. Trust me Ive Bern with these over a year n thought I'd have won something by now but nope. Ā£5 is my biggest win. All these reviews claiming they won big or it being a great site are lies. Most probably family n friends employees leaving these fake reviews. Don't believe me, try it out for yourself.
Susan Kelly
07 March 2024
Comment from uk.trustpilot.com
wont let me have it or play with it. I lost my bank card and didnt get my new one for a few days, so i played using a bank transfer, they are now playing stupid and wont recognise my new card and I'm still blocked. Update still waiting, still blocked, still havent added my new card, keep saying they want more docs or havent received them. I'm cheesed off with them.
Laurence Matthews
06 March 2024
Comment from uk.trustpilot.com
Do not bet with this company first of all there odds are terrible donāt believe me just check their price will be lower every time. I won Ā£200 hundred pounds all of a sudden they needed my bank statements bare in mind I have already verified my account three days later I won Ā£250 they ask for my statement again the a photo of myself holding my ID did it. Thanks we can send your money now. Went to do a bet and my account has been blocked
Oggs
06 March 2024
Comment from uk.trustpilot.com
I was lucky enough to win with the free bet (not one I would ever have looked at) but it's ging to be a short relationship as the prices n horses are absolutely awful.
stuart hogarty
05 March 2024
Comment from uk.trustpilot.com
Love it, the odds aren't as good as some other bookmakers, but the boosts are amazing, and more than make up for it, stopped using all other bookmakers and exclusively gamble with these guys now.
J S
05 March 2024
Comment from uk.trustpilot.com
Original idea, and a good concept, however once you win you are subjected to submit further verifications which are time consuming. One of my withdrawals is still pending now - is there any chance we can speed up the process please been waiting since last night thanks.
Margaret Gallagher
05 March 2024
Comment from uk.trustpilot.com
fantastic site and i prefer the kwiffed bets instead of best odds, withdrawals very good and had to verify my account which i did and soon as it all checked out they instantly released my pending withdrawals which only took 12 hours .if you are avove board and honest then you have nothing to worry about on this site 10/10
MR STEPHEN BROWN
04 March 2024
Comment from uk.trustpilot.com
The prices on Horse Racing are utterly atrocious. The highest overround in the game; unplayable & unbackable markets. But hey ho - lets offer the numpties a 'kwiffy bonus' to make up for the lowest early oddss in Racing... no thanks!
stefan knight
04 March 2024
Comment from uk.trustpilot.com
I have been using kwiff since last week ended up winning some money still waiting for withdrawal as its been pending since last week provided a bank statement but said come back blurry If they don't pay out will be contacting the gambling commissioner the experience should be fun and Easy no stress but this website seems to make it hard work to get back what's yours. Still money pending just waiting to go into bank
Luke
04 March 2024
Comment from uk.trustpilot.com
To be honest, I was told about kwiff and the difference with a bit off fun and surprise bets and kwiffed etc. so I gave it a try , I enjoy , not so much for horse racing but for football. Live chat agents could be a bit more friendly and other than that itās an easy website and was a easy set up and got verified fast and deposit and withdrawal is fast 5/5
Marcus Guirguis
03 March 2024
Comment from uk.trustpilot.com
I deposited fine they took it instantly...I then went to make a withdrawal and it says no payment method available....I had to contact live chat numerous times and no help for a basic request and this company based on reviews and my own experience clearly using delay tactics and making efforts to obviously hold funds from customers ...I was told to send an email...I'm still awaiting response....this is unacceptable and unfair ....I've logged everything as this is a great example for the gambling commissions and authorities to see
Mr Roy Bourne
03 March 2024
Comment from uk.trustpilot.com
New concept is great. The odds boost are a brilliant idea. Site is easy to use and quick payouts. shame itās not a best odds guaranteed site but the boosts etc make up for it.
Dav
02 March 2024
Comment from uk.trustpilot.com
Minimal sports markets to bet on. Didnt mind it as some bets got boosted and a decent amount until i bet a scoreline and it came in only to be shown it had lost. And when talking to customer service they said the same thing and i actually bet the reverse scoreline which I know for a fact i didn't. So it seems an easy way to not pay someone their winnings when they win a decent amount of money. Went on to close my account not wishing to bet with scam sites
Jack Whiting
02 March 2024
Comment from uk.trustpilot.com
Best betting app by far! Highly recommend
David Powers
02 March 2024
Comment from uk.trustpilot.com
Nice simple website. It is a bit glitchy at times. The supercharged and kwiffed bets add to the experience
Michael Waldron
01 March 2024
Comment from uk.trustpilot.com
The app is decent and the ākwiffedā odds is a good bonus at times, have been enjoying using them.However like many seem to be, my withdrawals are still pending around 40 hours later and documents not looked at still.I have 3 stars at moment as I await further info.Update: Account fully verified and withdrawals complete, took around 40+ hours but they paid out.
Naveen Paul
01 March 2024
Comment from uk.trustpilot.com
I faced some issues with withdrawal, as I was asked for varification after I submitted to withdraw the money. Just as a precaution, for anyone making a withdrawal, sometime you may be asked to prove who you are and that process is slow and cumbersome. So make sure you donāt make any plans with that money, as a company I still think itās unethical to put the customers through this after they were allowed to deposit and place bets, and the right way would be to process the transactions and get all the varification process done before customers place any further bets. It definitely made me anxious going through this and created some difficulties as I had already put through some direct debts based on this. Anyway in the end, my issues were resolved, much thanks.
Darin Ali
01 March 2024
Comment from uk.trustpilot.com
Worst one so far donāt ever try to put money here , they will let you deposit easily but when itās comes to withdrawal they will ask for plenty documents and still you will not receive any money from them so itās a scam be careful guys..! My review is based on my experience
Anthony Kehoe
01 March 2024
Comment from uk.trustpilot.com
Good customer service online, fast withdrawal šÆBoosted odds are an added bonus.Good experience so far!
Billy
01 March 2024
Comment from uk.trustpilot.com
I actually really enjoy the app itself, itās one of my more favourable gambling apps. The problems are when it comes to withdrawal, I have been waiting for almost 2 days now for ID verification and have had no communication other than speaking to a live chat agent who tells you the same thing āit is with the appropriate teamā. I have no doubt when the ID is verified all will be good. But the wait time is ridiculous as theyāre just holding your winnings until verification is complete (which I do understand).
Susan Kelly
01 March 2024
Comment from uk.trustpilot.com
I love them. BUT, I lost my bank card and started betting using bank transfers from my new card, I withdrawed my winnings onto the old card and then realized and spoke toChat, they said it would bounce back to my balance and it did for abit so I tried to withdraw 50 of that and it says I'm blocked and now the moneys disappeared, I spoke with several chat people and sent several emails, but I'm still short 70 quid and blocked.
Briliantu Vostru
29 February 2024
Comment from uk.trustpilot.com
Like the idea of kwiff for couple bets a week.Was enjoying it.However when trying to withdraw a large sum from the bookies side, has not been the smoothest.Have withdrawal pending from Saturday.Still pending.Was asked for id and proof of address- ID was accepted on Sunday.Proof address still pending, have uploaded couple extra bits in hope it goes through quicker.When speaking live chat each time says within 24hours etc.
nick ashton
29 February 2024
Comment from uk.trustpilot.com
I've enjoyed the sports bets when they 'kwiff' which is quite exciting when it does kwiff, (total opposite when it doesn't too lol.Didn't really enjoy the slots much, this was due to the game screen allowing down our spinning then sudden stops or slight pauses which tend to show a losing streak on the way. It was fine when winning strangely enough though????However I like the site, thank you.
sean
29 February 2024
Comment from uk.trustpilot.com
Attempted to withdraw money and they put me on hold, because I'd DEPOSITED money from my wife's card, even though its a joint account.Had to provide bank statements, PayPal account details and a photo of me next to my passport.A common theme here, I reckon they either claim interest on the money they're holding or hope that customers with small amounts in, just close their accounts with kwiff keeping the money
Martin
29 February 2024
Comment from uk.trustpilot.com
Hello,I am leaving a review because there has been a lack of communication to do with my verification and withdrawal.I have waited over 72hrs with the correct documents submitted and I am told everytime there is no ETA about my funds.Funds locked with no appropriate updates.
Joey Hanlon
29 February 2024
Comment from uk.trustpilot.com
Class it's great value and a real buzz when it happens, love the unpredictability
Alex Swann
29 February 2024
Comment from uk.trustpilot.com
new customer, can't get my ID confirmed, sent 4 emails, no responses, chat messages are like speaking to a robot, you want new customers? Treat them like humans. So far the worst betting experience I've come across. Such a shame as on paper, these are doing something new - get the basics right. I think I'm now on my 7th message. No response. It's a joke.
Gillian
29 February 2024
Comment from uk.trustpilot.com
Like the idea of kwiff for couple bets a week.Was enjoying it.However when trying to withdraw a large sum from the bookies side, has not been the smoothest.Have withdrawal pending from Saturday.Still pending.Was asked for id and proof of address- ID was accepted on Sunday.Proof address still pending, have uploaded couple extra bits in hope it goes through quicker.When speaking live chat each time says within 24hours etc.Which hasn't happened. It maybe they are having a lot of validations to work through.But would be nicer to have clear communication.29.02.2024After posting this documents accepted n payment complete.Wish communication had been smoother. But all sorted in 5 days
Lyndon
29 February 2024
Comment from uk.trustpilot.com
I was going open account but after reading reviews about withdrawing funds is very worrying needs sorting else it stop lot newbies join you not ever body can be wrong š
Mr Gary Toye
28 February 2024
Comment from uk.trustpilot.com
Iāve got eight pending withdrawals with Kwiff all waiting between 3-5 days and they still have t been processed, never mind reached my account! The total is over Ā£3,500 Iāve e-mailed them on several occasions and had excuses and āthe relevant department is on itā- their terms and conditions state 24 hours to process- what can I do?Update-When I submitted all my withdrawals it stated on your webpage at the time that these would be processed within 24 hours. As I no longer have a balance I canāt repeat the process at this time to show that- I would attach my pending withdrawals for verification-but this space does not allow copy paste of images, also; you havenāt responded to my latest e-mails- review?; for what? Iāve verified my account over a week ago- What are you timescales for processing returns; as you have happily continued to take my deposits and bets in the interim?Waiting up to 5 days to process returns is pretty poor, in any circumstances; should the team looking at it get sorted quickly and sent back then Iād happily change my review; just stating the facts guys
Truth Teller
28 February 2024
Comment from uk.trustpilot.com
You can read the reviews and arrive at your own conclusion.Kwiff will make all sorts of excuses when it comes to withdrawals.They make the untruthful assertion that my ID is "expired". They also offer other players the possibility of using photo IDs alternative to passports, e.g. full UK driving licence, etc. They refuse to accept a driving licence from me. Asked so many times to explain, but no answer.I will use the same ID to get myself verified on TrustPilot. LOL!I will eventually just send in other photo IDs to Kwiff CS. If still not paid out, I will sue.Watch this space.
Metin Varna
28 February 2024
Comment from uk.trustpilot.com
Perfect casino. The only headache you will have with getting verified it bit slowly going. Another rest is perfect. Thanks to Valentim from customer support. He is awesome guy.
Luke
16 March 2024
Comment from uk.trustpilot.com
Add some fun to betting. Bit of excitement for football and horses , i wouldnāt use as my main bookmaker for horses but for football itās very good. A change well worth a go
Add some fun to betting. Bit of excitement for football and horses , i wouldnāt use as my main bookmaker for horses but for football itās very good. A change well worth a go