Kwiff PLAYER REVIEWS(1519)
Aidan Watson
08 February 2024
Comment from uk.trustpilot.com
Brilliant recommend good site. Easy to use. Sometimes can’t get handicaps on football teams that aren’t the favourite.
angryhighlander
08 February 2024
Comment from uk.trustpilot.com
Randomly boosts returns when you place a bet sometimes, had it boost the odds by as much as double, awesome feature
Stephen George
08 February 2024
Comment from uk.trustpilot.com
Very good site, I enjoy getting kwiffed and adds excitement to the betting, a lot of people gave this site 5 stars, although I highly recommend Kwiff I think its unfair to award it a full 5 star as I will explain:The pros of course are the supercharge and on occasions now and again you will get a very good kwiff, an example is your 7/1 treble could end up kwiffing to 25/1 which of course adds excitement each bet you place.The only thing is you can almost guarantee that you are taking a hit on the bet you are placing as the standard odds will be higher at pretty much every other major bookie, for example if evens on bet365 you can expect around 9/10 on kwiff, or if 10/11 on bet365 except around 83/100, it means if you are betting around £30 on an acca and you dont get kwiffed your taking a loss in comparison with using another bookmaker, if your £30 acca is returning 300 on kwiff you could find the same bet on bet365 or skybet returns 350 and also has offers such as the 2 goals up early payout. On the other hand you could get a wonder kwiff!The one thing I disagree with and its strongly is Horse racing, this is because for some reason kwiff will apply the Rule 4 horse racing rule yet it doesn't give you an option to bet on a SP which I honestly don't know how thats even legal, let me explain this better.You bet £5 on a horse on kwiff thats 6/1 yet at the same time its 12/1 everywhere else, the fav pulls out and there is a 40p rule 4 in place, the same horse drifts out to 18/1 and wins, had you of placed this almost anywhere else you get paid out at 18s, on kwiff despite this winning 18/1 your original odds of 6/1 will be hit with the rule 4 and 40p will be decucted for every £1 you stake. Kwiffs horse racing odds are normaly 30/40% less than the market odds so I find it strange how they can force the rule4 whenever they are making up there own odds to begin with, if they ever improve horse racing and offer proper odds I would consider them a 5 star bookie.5/5 Football 1/5 for horse racing.Over all I still highly recommend this site and its one of my favourites for football betting, I try to avoid horses on here however.
HANA
08 February 2024
Comment from uk.trustpilot.com
Pro’sSign up was easy, depositing was easy.Had a decent amount of wins. Withdrew and received in less that 24hrs. Was later asked for ID verification, which was again approved in less than 24hrs.Had an issue with a technical error not crediting winning funds to balance. This is now resolved and credited.Thank you
Andrew Martin
07 February 2024
Comment from uk.trustpilot.com
Just a quick update on previous reviewAs you can see Kwiff posted a replyThey looked through all my 22 trust pilot reviews and came to the conclusion I have had trouble with lots of bookmakersFact checked NOT TRUEThe ones I had trouble with paid out unlike you charlatansI also posted a reply to a tweet from Kwiff on twitter and they have now blocked me from accessing their twitter accountChild like behaviourUnbelievable !!!!!Be aware UK citizens of this “bookmaker”Stick to the big reputable names or you will be KWIFFED out just like me
Jonny Alderson
06 February 2024
Comment from uk.trustpilot.com
Minimum payouts. Not fast payout.Customer service is shocking.No one can explain things properly without giving you pre printed rubbish. Disgusting .It will only let you put 1 day for your experience even though it's every day.The slots only pay a few days a year.You can see the games becoming worse and worse each time you play
dan
06 February 2024
Comment from uk.trustpilot.com
Really good site, get kwiffed quite alot, good payouts
Liam
05 February 2024
Comment from uk.trustpilot.com
Good boosted odds
Andrew Martin
05 February 2024
Comment from uk.trustpilot.com
Happily accepted lots of depositsBut as soon as I try and withdraw £230 they play the verification cardI do not have a valid photo IDI uploaded my valid UK paper driving licence and recent utility billNot good enough !!!They are telling me to get a UK citizen card to get my withdrawal approved !!!I have lived all of my 53 years in the UK and don’t need/want to get this card (£18 it costs )KWIFF have given me a 7 day deadline or they are closing my account and not processing the withdrawalI am getting third parties involved and fighting this all the wayPlease be wary of opening new accounts with these thieving scumbag operatorsHappily take your money but will not pay money backYou have been KWIFFED !!!
TH
05 February 2024
Comment from uk.trustpilot.com
The app looks great and has aspects that draws you in however if you win it is almost impossible to withdraw. Firstly i sent off documentation they asked for updated which I completed. They authorised the withdrawal of £15 to my account but have failed the withdrawal of my larger amount which is ridiculous! Not only has it failed but the money now no longer shows up in my account! The customer experience chat say it is another department’s responsibility and then you don’t receive emails with updates. Numerous times have I said I wanted this to be dealt with so that I didn’t have to leave negative reviews but not once did they give me hope it would be sorted .
Danielle wynn
05 February 2024
Comment from uk.trustpilot.com
Very bad site , spent money and did a withdrawal not much. Ask me for id and sent in everything asked that was 4 days ago and hear nothing back , contacted on twitter and they are using excuses of never had a reply. And now they not replying anywhere and ignoring me sent loads of emails and fed up of being treated like this.Never known a site like it.
Zoe Laesch
04 February 2024
Comment from uk.trustpilot.com
Not very happy 5 days I have beeing sending information about my employment information and 5 times it says it wrong what they want I am being to think they will never going to give my withdrawal they don't mind you putting money into their site but don't like giving it out to you I have had two withdrawal and no problem its being the same information I used then now they r saying its wrong now like I said my info has not changed from November so why is it wrong now
Susan Kelly
04 February 2024
Comment from uk.trustpilot.com
Omg they trying to rip me off. I already withdrawed this week amounting to a few hundred pounds, I'm currently waiting on my 273 withdrawal and they are now asking for for veracation. I have spent over 500 pounds and now they want to play games with me.
Toni Willis
04 February 2024
Comment from uk.trustpilot.com
Not a bad casino at all but when you have a problem there’s no rush the customer service people say same thing , every time I log in says they need information I’ve sent it all now waiting for withdrawal and after being told my documents were approved apparently the team still need to check everything !… just frustrating as I’ve not received one email regarding any of this !
Chris Reynolds
03 February 2024
Comment from uk.trustpilot.com
Worth trying the app as it can give you good boosts. Good customer service
hayley gilmore
03 February 2024
Comment from uk.trustpilot.com
Great betting site with good bonuses
GGF
02 February 2024
Comment from uk.trustpilot.com
I love how you're fine with all 5 star reviews flooding in but as soon as you get a 1 star you get really defensive and annoyed. Your odds are truly dreadful. You bet to 117% margin on 3 outcomes in football (evens 2/1, 2/1)and in the btts market you bet to 112%. (1.40 v 2.50). Of course you can't defend this and you'll ignore it, you'll simply say you can't find my email address. That's because when I did a password reset I didn't get one
Leslie Parkinson
02 February 2024
Comment from uk.trustpilot.com
There is a massive problem if you are allowing me to deposit into your account twice and then an hour later you refuse to let me withdraw to the same account used to deposit.You are not a trustworthy site I have read same sort of reviews from other people.You have now blocked my account, surely you don't think that I want to give you another penny do you?Pay the money I won and requested to withdraw to the same bank account which you promptly accepted before I won. It is blatantly clear I am who I say I am it's my bank account,you are playing the same tune with alot of people pay up then I will shut up .
John
02 February 2024
Comment from uk.trustpilot.com
Quite like the app but the verification element is a nightmare. Holding on to my withdrawal until verified so very frustrating. Needless to say, they didn’t care about the verification when I was depositing. I have uploaded all the paperwork but they keep finding new excuses to reject. You then go to the back of the queue and have to start all over again. Tried online help but it’s stock answers and no one is escalating this to get it resolved. Very frustrating.
Susan Kelly
02 February 2024
Comment from uk.trustpilot.com
Over 200 spins today at 40p a go and not one free spin. On goldcash freespins. How is that possible?
Dan
02 February 2024
Comment from uk.trustpilot.com
Always had a decent enough experience with Kwiff , had to supply ID but dealt with quite quick . Amazing offers and specials which I really enjoy . And the kwiff bets are good fun too .
Kevin Kirkpatrick
02 February 2024
Comment from uk.trustpilot.com
After a few weeks now and it gets better and better! By far the best betting site I’ve used
Mateusz Sychta
02 February 2024
Comment from uk.trustpilot.com
I made bets for 150f and when I won over 700 my account was suspended. After several months of attempts and contacts about what happened and why I couldn't withdraw the money, no one was able to help me. Finally, when I filed a complaint and the following months passed, someone replied to my e-mail saying that the bets had been voided, and when I asked why, no one was able to answer.
Markymoo
01 February 2024
Comment from uk.trustpilot.com
This company took my money and my bets and still haven’t paid me out because they want me to provide documents (they were happy to take my deposit without documents). I now have provided the documents they require (driving licence, bank card etc) they still haven’t paid out my withdrawal request. WHY NOT ASK FOR MY DOCUMENTS BEFORE I DEPOSIT NOT WHEN I WIN AND WANT TO WITHDRAW !!. A new start up company that is obviously happy to get new customers and take their money hoping they will disappear if they don’t payout when you win. I still have a bet outstanding with them (one leg has won and the other still to run) but I’m not too bothered if it wins because I don’t think they will let me withdraw the money anyway. They also appear to have a very odd rule that a husband and wife are not both allowed an account. BEWARE PEOPLE.
DAVID SISWICK
01 February 2024
Comment from uk.trustpilot.com
Great! Love the additional odds every now and then
Mr King-Smith
01 February 2024
Comment from uk.trustpilot.com
At first this company seemed very good and refreshing. However, they are willing to take thousands from your debit card but when you actually win and try and withdraw , they suspend your account and make you jump through hoops to get your money. I was a fully verified member for 6 months until they suspended me. Same went for the people I recommended Kwiff too.
Susan Kelly
31 January 2024
Comment from uk.trustpilot.com
Good games. Got one withdrawal in the matter of mins, waited till the next morning for other withdrawals. ❤
julie gardner
31 January 2024
Comment from uk.trustpilot.com
Well thought at last a decent site withdrawal was fine then won a substantial amount of money wouldn't let me draw it they wanted verification sent everything off apart from id (lost my passport) so ordered a provisional license...everything was fine with my documents and they did keep intouch but since sending my id (provisional) nothing back at all!! Live Chat are helpful just feel sick thinking I'm not going to be paid out really bad this! my card my bank statement my id so what's the issue 🤔 really not happy hopefully if and when paid I'll change my rating
Col
30 January 2024
Comment from uk.trustpilot.com
Great odds and free bet thank you. Site easy to navigate
Leslie Parkinson
30 January 2024
Comment from uk.trustpilot.com
This betting site is the worst site I have ever had dealings with, my health is poor,and all they do is withhold winnings until you send docs ,they don't mind it when you lose ,I am waiting for £230 I personally think that all money is held on for interest reasons so they gain more money. I have honestly won but they still relent, this is not good for my health the stress they can coarse could be very damaging.
Brandon Raftery
30 January 2024
Comment from uk.trustpilot.com
Currently waiting on my Withdrawal. Slightly worried as I have been reading past comment. Been told Verification can take up to 24 hours. It has now been 3 days. Enjoyed using the website and would use again subject to my withdrawal. Will edit my review to 5 stars once withdrawal has been processed. Thank you
Elliott Kirby
30 January 2024
Comment from uk.trustpilot.com
I have to say, broken promises from what looked like an exciting new betting brand!Sadly, it follows recent review's. Withdrawal request of around 300 (says will be done in 24 hours) it’s not been the case. Asked for verification documents which I get, but don’t promise to have reviewed in 24hours if you can’t do it.Still none of my money back and customer service shed no light on what’s happening and suggested that me chasing up to find out what’s going on moved my verification to the back of the queue. Really disappointed with what looked to be a bit of a disrupter in the betting app space!
Attila Liczek
29 January 2024
Comment from uk.trustpilot.com
Hi as a new costumer deposited 20 times i have done withdrowal 5 days ago still waiting, i think this site is fake and they will take your money . do not recomend the withdrowals takes forever but when you deposit hundreds is just 1 second .
Jordan Fallan
28 January 2024
Comment from uk.trustpilot.com
Wouldn’t even rate 1 star awful company NEVER again will I bet with kwiff.I’ll keep it short I have an ongoing dispute at the minute to withdraw my winnings, sent all documents over required now they ask for more, constant back and forth chats and emails going round in circles. STRONGLY ADVISE EVERYONE TO NEVER USE THEM AND CLOSE DOWN ANY ACCOUNTS WITH THEM!!
Garry Dylan
28 January 2024
Comment from uk.trustpilot.com
Probably the worst betting app about, don't bet with them, look at the reviews about them, not paying out on big wins, avoid go else we're.
Scott
28 January 2024
Comment from uk.trustpilot.com
Pros: on the odd occasion you get a great kwiffed bet.Sometimes your cash out can be kwiffed although the cash out is often lower than other what other more reputable sites would offer.Cons: withdrawal can be quick or can take a full day.Odds compared to every other betting site are a disgrace, although i can only attest to both teams to score odds.Regularity of random kwiffs decreases after a while.When you do get a kwiffed bet it often just takes your odds to the same as what you would have got from a comparable site.Staff seem to be very defensive and hostile for some bizarre reason.Lack of any offers whatsoever you'll get an odd surprise bet if one leg of your bet lets you down but even these are pointless low payout bets most of the time.Hope this helps but make up your own mind 😁
sc
27 January 2024
Comment from uk.trustpilot.com
Love getting bets being kwiffed, offering boosted odds
Xiaotiao Ma
27 January 2024
Comment from uk.trustpilot.com
insane experience best site I used
Richi
27 January 2024
Comment from uk.trustpilot.com
Love this site, huge boosts, easy to navigate
mark quigley
27 January 2024
Comment from uk.trustpilot.com
Unbelievable good prices compared to all main book makers. Highly recommend
MARK GREGORY
26 January 2024
Comment from uk.trustpilot.com
They stole £3253 from me by refusing to process withdrawals. They will be responsible for what next happens to me. As they are thieves and heartless
Big JIM
26 January 2024
Comment from uk.trustpilot.com
The state of the person who is writing replies for kwiff is rude and paranoid. It's not a conspiracy if all the people don't like your companyInsinuating that people arent leaving genuine replies and asking for higher ratings is embarrassing What a laughing stock. Get over yourself with your pitiful jobsworth attitudeYes I'm a genuine (ex) customer. The odds are terrible if you don't get kwiffed, hard enough to win without taking under the odds. Great concept for them but awful for the punter. They'll dispute this of course but are unable to provide any evidence that it's good value
Anthony Smith
25 January 2024
Comment from uk.trustpilot.com
Great service
Natz .
25 January 2024
Comment from uk.trustpilot.com
No actual time scale on withdrawals after youve been verified. Ive sent over 15 emails and 1 had been replied to. And the live chat is very bad most people like Daniel just leave the chat after youve waited in queue for like 10 mins and have to wait again. Very quick to take your money but dont want to pay out big money like my 9379.75 after ive been verified.
Tom
25 January 2024
Comment from uk.trustpilot.com
The site itself is great.I have won around £200 and I am unable to withdraw my money. I have sent all of my ID and everything else that was requested, they have suddenly just stopped responding to me. I am really disappointed. I would suggest if you are joining maybe confirm all your ID up front just to make sure you don't run into my problems. I am not hopeful of getting anything back.
Ben
25 January 2024
Comment from uk.trustpilot.com
Depositing is easy, just make sure you don't win. you'll be asked for verification documents (which is normal), however after sending around 15 emails containing various documents I'm staill awaiting verification. When asked how long this would take I was told there is no timescale. When asked would this be a day or potentially a year I was told it could be either. Being that they verify 1000's of documents I asked if there was a simple way of provising a conservative time estimate and was told it was impossible to do this. Has been going on for weeks now and suspect my money has now gone so please people avoid if you can.
George Hutchings
24 January 2024
Comment from uk.trustpilot.com
Good sign up offer and good bonuses on the site
Scott McNamara
24 January 2024
Comment from uk.trustpilot.com
Great site, easy to use and they are always giving out rewards
Stephen
24 January 2024
Comment from uk.trustpilot.com
I have made a £350 withdrawal and it is stuck in pending, when I spoke with Live chat I was informed I need to send in docs, I did this immediately and all I get is the relevant department will process, they won’t give any timescales. Do I have to wait weeks on end for a response, I’m sure it’s not that hard to verify, I was never asked to send any docs to make a deposit. I have emailed in a complaint and the now wait time is to be fulfilled within 8 weeks, a complete joke of a company. Still waiting on any sort of response from the team on verification…how can they operate like this, it’s like speaking to robots
Si
09 February 2024
Comment from uk.trustpilot.com
I put complaint in January 10th on resolver and to complaints to keiff, after 4 weeks I gave them a nudge and now they are saying my email is not registered to there system when I have emails in black and white from then all saved up.. how can u lie on resolver ... Any1 stay away from this betting site...u have broken gambling commision and Gamstop law and now u are lying on resolver , be a gambling addict and mentally disabled I have open loads of accounts in last 2 years I have never moaned cause I'm an addict but robbing Mr for 197 quid , my deposits not bothered but robbing a disabled person is Abit wrong and veryfying them while there on Gamstop do the right thing pay me my 197 balance.. if this is how I treat people addict or not addicts this service is the worst I have seen off 30 sites I recon how can u lie on resolver when clearly I have emails and screen shots of emails from kwiff to my email l... 1 star
I put complaint in January 10th on resolver and to complaints to keiff, after 4 weeks I gave them a nudge and now they are saying my email is not registered to there system when I have emails in black and white from then all saved up.. how can u lie on resolver … Any1 stay away from this betting site…u have broken gambling commision and Gamstop law and now u are lying on resolver , be a gambling addict and mentally disabled I have open loads of accounts in last 2 years I have never moaned cause I’m an addict but robbing Mr for 197 quid , my deposits not bothered but robbing a disabled person is Abit wrong and veryfying them while there on Gamstop do the right thing pay me my 197 balance.. if this is how I treat people addict or not addicts this service is the worst I have seen off 30 sites I recon how can u lie on resolver when clearly I have emails and screen shots of emails from kwiff to my email l… 1 star