Kwiff PLAYER REVIEWS(1519)
Tom
23 January 2024
Comment from uk.trustpilot.com
Iv put £50 a day on here over the past 2 weeks , don't get me wrong u come to a gambling site to pretty much loose as its entertainment for ur yourself. A win is a bonus but playing a variety of different kind of slots over a different potion of time on separate days and I can not for the life of me atall period get a single bonus. Not Evan a bonus that pays 0x nothing. Played numerous of slots slots that have a better chance of getting the odd bonus but pays crap like big bass. Nope nothing and that's on the smallest stake u can use 50 pound 0.20p .. surely some sort of percentage has to be paid back something a fraction of the deposit a small portion of something again nope. Nothing 50 pound small bets last 5 mins. U say to ur self can't be right something got to give a bonus anything. Day after the exact same as day before. 6 weeks after try again its the same as the first time. No matter what nothing is winning atall Last August I was in Turkey using a vpn was the last time I received a bonus on a slot machine just a bonus not a cash out.. bloody August last year and yep it paid 0.86p or some sort Return to player rtp random number generator rng is 100 percent -100000percent on my account as it only ever let's me play with what I deposited. For a small fraction of time I shouldn't be in the black book ,and yet when a friend wants a good betting site to have a.punt on I always tell them kwiffWhy bother atall. Anyway iv bent over got the lube and waiting to be fisted by kwiff once more
Izzhie
23 January 2024
Comment from uk.trustpilot.com
At the onset, this seemed like a great company to bet with — they give new customers surprise free bets and boost odds, really good. First withdrawal was instant, others within 24hrs as stated.Suddenly, my most recent withdrawals from 18 January are stuck in Pending status, to this very moment at time of writing. Their live chat just repeat themselves with answers pasted from previous conversations. They insist I should continue waiting, and I was advised it wouldn’t take longer than a week. There’s never a reply via email unless they want to contact you.This seemed like it’s every 48hrs. But if you’ve provided everything they ask for according to their instructions, they’ll take longer to reply.I sent my passport, selfie ID with driving licence, photo of the bank card used to fund (twice because the first time I forgot to cover the CVV) on Sunday 21 Jan, and yet to hear from anyone.Upon reading other reviews, I had a glimmer of hope to give it some more time because eventually other customers got their withdrawals within a few days. I’m now waiting five days.And it seems like the only way to get an in-depth response is by writing a review.It’s becoming a nightmare, to the point that there’s no point checking the withdrawal status because I know it’ll still be on ‘Pending’They wouldn’t like it if something like this happened to them elsewhere in life — they should not be running a gambling business if they’re reluctant to pay out winnings.Please could someone look into my account and release the funds. If it helps, I won’t bet with you anymore and will take my business elsewhere. Just please release the funds — I’ve done all you’ve asked me to.
Axal
22 January 2024
Comment from uk.trustpilot.com
Account showed as verified and 2-3 withdrawals were also processed instantly. Then a £900 withdrawal was not processed without any reason given for over a week. I sent a complaint email explains the consequences of this matter. My account was then self excluded for the next 3 years. Then conveniently i was asked for verification documents which I was unable to upload as I was now restricted from the site. I have written complaint emails and have now got over the 6 week period and taken the matter to eCOGRA. Please save your money and avoid the stress. A few small withdrawals are processed then you get withdrawals pending without reason. Also a clear violators of UKGC guidelines which clearly state the following players must not be asked for information at the point they request a withdrawal from their account if the operator could reasonably have asked for this information at an earlier time. My advice is to steer well clear of this site and use a more reputable provide such as Betvictor or PaddyPower etc. Tried to write a complaint letter to chairman’s office but all contact information provided is pretty incorrect and their email just gives automated responses.
michael beadle
22 January 2024
Comment from uk.trustpilot.com
I’ve sent off my documents, or shall I say the answers to your questions still no reply.!!!
Allan Dobbs
21 January 2024
Comment from uk.trustpilot.com
Everything was fine until i had to upload documents for verifacation,i uploaded driving licence both sides passport and uploaded a pdf of bank statement,said images were blurry which was absolute nonsense,requested a withdrawal of £90 on Friday 19th jan,withdrawal will not be processed until i upload documents which i have done on numerous occasions which they won't accept yet Kwiff still accepted a deposit of £40 on Saturday the 20th from the bank card that i have been using which if i had won anything it would have been impossible to withdraw.Live chat was helpful but was nothing he could do the company are a disgrace AVOID
Trace
21 January 2024
Comment from uk.trustpilot.com
Absolutely Just great
Paul
19 January 2024
Comment from uk.trustpilot.com
Exciting as you place a bet!Kwiff or no kwiff 😁
MARK GREGORY
18 January 2024
Comment from uk.trustpilot.com
I am new customer to Kwiff betting site and in the beginning all was fine with quick withdrawals. Not yesterday I had a good day and won £2836 withdrawals have stopped being processed and no money returned. I am afraid they have stolen my money that I have won. But so quick to take deposits.After continuous chasing just been paid
Lee Arnold
17 January 2024
Comment from uk.trustpilot.com
Nice one just got kwiff extra 20quid thanks.
James
16 January 2024
Comment from uk.trustpilot.com
Absolute shambles, held onto my withdrawal in pending (only £33!) for over 3 months despite numerous requests to cancel it. Asking for physical proof of a card I cut up over 6 months ago! Tried to withdraw to paypal and told minimum withdrawal is £50! An absolute disgrace of a company
BiLbo
16 January 2024
Comment from uk.trustpilot.com
Deposited 20 for the book of dead free spins offer, played all 20 on big bass christmas bash, almost doubled my money on it then won 1.80 from the freespins, all withdrawn in less than 10 minutes, Nice one
Martin McGovern
16 January 2024
Comment from uk.trustpilot.com
Gud we casino like the app and gives gud bonus
Si
16 January 2024
Comment from uk.trustpilot.com
worse case of customer service in all aspects thinks they are untouchable like all licenced bookmakers under gambling commision and Gamstop, I am classed as disabled and kwiff knew and still verified me, but how can u verify some1 3rd party or not 3rd party , kwiff had my pdf bank , disablility letters my citizen card and still let me deposit and unfrozen my account u should not of exsepted my i.d and if u done checks like u should so then this wouldnt happen.. i take half the blame for being gambling addict hence why i only asking for my 197 in my balance not my lost deposits but u dont wanna play fair .. i would not recommend kwiff to any1 with this exsperience , I have sent 19 emails in my complaints in last week not 1 reply even to say we are dealing with it , nothing ... It's not the money to addicts it's the princeable... I admitt I done wrong for opening account but u cannot rob a disabled person who's an addict that's Abit wrong from any1... I'm not asking for my losses as I played apart in that but robbing 197 quid is wrong as u should never verify some1 who is on Gamstop enough deposits so me asking for my balance is right by me but u won't exsept it u have done wrong so if any1 wanna use kwiff beware...
Josh Hartley
14 January 2024
Comment from uk.trustpilot.com
Here I am again round 3 🥵 (3rd review)I resent all my information even with a stupid photo of me holding my passport. YET AGAIN REJECTED!!!“ Please be advised that we have rejected/are missing the following documents: - Proof of address: Kindky ensure you are downloading this directly from the website and do not rename or save it in a different folder - Card ending 1862 : Please download the bank statement directly from the website and do not rename or save it in a different folder”They are making stupid excuses not to pay me out my £300! It’s getting a joke and is making me poorly! I really this money back that I’ve put into this website. Any new users potentially looking to use this site then DONT!What else am I suppose to do here? I’ve sent in so much information and they just reject everything in there stupid systems, stupid people , stupid website._________ITS NOT INTEFERED WITH THATS THE PROBLEM, it goes into my downloads and I attach it to the email!!!!! It’s a joke is this, I want all my deposits back.
Damian Reeves
14 January 2024
Comment from uk.trustpilot.com
Another review as they keep being removed not sure why this site is very bad the good reviews are left up most bad ones are removed you won’t win here not even a tiny amount worth using another site
Wayne Brooks
14 January 2024
Comment from uk.trustpilot.com
Great for boosted football accas
Miss Belinda Pearman
13 January 2024
Comment from uk.trustpilot.com
User friendly site. However, it's still a gambling site, so be aware and set you limits!
Vitor Correa
13 January 2024
Comment from uk.trustpilot.com
Great Experience. Love the kwiff boost on my accas
Adam Smith
12 January 2024
Comment from uk.trustpilot.com
Great for betting, the kwiffed feature is really good.
Nicolai Moldoveanu
12 January 2024
Comment from uk.trustpilot.com
The betting house that I ever wished to enter finally is here, and I am more than happy to discover that they're platform is incredible
Sean
12 January 2024
Comment from uk.trustpilot.com
Super and very good website
philip cassar
12 January 2024
Comment from uk.trustpilot.com
Have just joined and its wont log me in without a deposit so i deposited 20 pound and now it wont let me on the site and its now saying deposit more have i juat been scammed ?
Radu
11 January 2024
Comment from uk.trustpilot.com
Something different. Takes but gives !
Humza Zaki Ali
11 January 2024
Comment from uk.trustpilot.com
Hi so I’ve been using kwiff for a while now I was first skeptical as it does seem harder to withdraw than to deposit however they do normally after 24 hours sort your withdrawal once fully verified however at the moment I currently have 3 pending withdrawals one of £2000 one of £2480 and one of £550 had a big win on casino and they have now taken over 24 hours and my withdrawals are yet to be processed so I don’t know what to think it’s the first time ever happened to me on similar amount withdrawals however I did contact the live chat and was told to allow more time so I’ll keep updated but is a bit of a shambles saying it’s 24 hour to process and taking longer so if they hurried up would be a bit better and I could leave a better review
Mark Glyde
10 January 2024
Comment from uk.trustpilot.com
Best betting site out there,fast withdrawal, and exerllent kwiff boost..
Robert
10 January 2024
Comment from uk.trustpilot.com
A bit different but well designed and easy to use. Well worth a look!!
Simon
10 January 2024
Comment from uk.trustpilot.com
How can a gambling firm let me deposit 1390 after 900 they want details and 3rd party im on gamstop and they verified all my pdf bank file , photo.id my disability benefits and now I came clean as I'm a gambling addict they should not of verified my account so I'm asking for 197 what's in my balance as I came clean and basically robbing a disabled person that's not on , it's not much just asking for my balance they should not of verified me full stop and let me deposit , they done no checks
John Mcmillan
08 January 2024
Comment from uk.trustpilot.com
Very good with the price boosts and unexpected free bets
Benjamin nicols
07 January 2024
Comment from uk.trustpilot.com
Would give them higher, but the £30 free bet they gave me was a complete longshot (Sheffield Utd vs Gillingham to be a draw).
Damian Reeves
07 January 2024
Comment from uk.trustpilot.com
Not a very good site one win at the start and a lot since purely just dead spins with the odd half of your bet return truly criminal
Josh Hartley
06 January 2024
Comment from uk.trustpilot.com
Here I am again…(2nd review)Withdrawal still pending from 25th of November 🤒 the staff are dummy’s who can’t even talk properly. Just pressing “ computer says no” instead of talking to me. I’ve sent bank statements, pictures of cards, passport, driving license, council tax bill! Still not enough. At the end of my tether now.I want all my money back, all my deposits! 6 weeks to pay out! No one in your service team gives a f****!!!!Please can someone help me get my money that I have won! I have tried logging a complaint through the email but they just send an automated reply asking for my ID again. Really bad scam is this site. Don’t bother. I use them all and never experienced this.
Mark Sykes
06 January 2024
Comment from uk.trustpilot.com
Brand new, different type of bets.. so far enjoying
Mark White
05 January 2024
Comment from uk.trustpilot.com
Just joined, looks interesting and a new way of betting
Shaun
05 January 2024
Comment from uk.trustpilot.com
Same as all the reviews below if you win small it will be in your bank when you wake up win big they will do everything not to pay out at Xmas time stay away from this mob. They want sensitive passport information and utility bill even though you are confirmed as soon as you open an account. This information can only be wanted for stealing later down the line
Daniel
04 January 2024
Comment from uk.trustpilot.com
EDIT: Clearly you won’t find any details of me as a fraudulent account not in my name used my card on your site. Yet despite this you ignore all my emails when I proved the card belongs to me and your allowed payments to be taken when they should not have been. You need to refund me right now. A fraudster used my bank card to deposit with Kwiff. Being in hospital at the time meant I couldn’t check my bank and over £6000 was taken. The fraudster also admitted they was underage in an email to Kwiff. I have never given anyone authority or permission to use my card and all the transactions are unauthorised. I have emailed Kwiff many many times about this, and all my emails are ignored. They are clearly happy to profit of fraud.The money taken was for disability equipment for myself and now Kwiff refusing to acknowledge any of my emails or refund the money taken has left me in a very vulnerable position.
Ian
04 January 2024
Comment from uk.trustpilot.com
New customer. Happy so far. No complaints
Simon Coll
04 January 2024
Comment from uk.trustpilot.com
After opening an account and depositing I won a decent amount of money and tried to withdraw it. In the verification section of my account it said no documents required which I found strange but hit withdraw and after 2 days of no confirmation I opened a live chat to be told my account needed verification. I sent all relevant documents 2 of which were denied very quickly so I resent both to how they were asked for. I was told I needed to await confirmation and now 3 days later and after email and chat conversations which were not helpful at all, I am still waiting for confirmation. My withdrawals have been pending since new year's eve and now the money that's rightfully mine is neither in my bank or my account so effectively it's not mine and there is nothing I can do about it. Really disappointed in the lack of communication or help I have received
Darren Weston
04 January 2024
Comment from uk.trustpilot.com
Being kwiffed when I have not after being told I would. But fine otherwise
Karl
03 January 2024
Comment from uk.trustpilot.com
Just like with most casinos, more than happy to take deposit after deposit but when it comes to a withdrawal make you jump through hoops. Can’t accept this, won’t accept that, just makes the enjoyment of a win less so. They do seem to get to the document review quite quickly but overly picky about what documents they like. All casinos need to validate before accepting any deposits, as a test whilst I was waiting for validation and withdrawal, deposited another £10, more than happy to accept that! Still waiting on my address validation, bit disappointed
Swailes
03 January 2024
Comment from uk.trustpilot.com
Very poor customer service. I've been trying to withdraw funds but keep asking for documents these have been provided but say it's modified. I'm only uploading a statement from my bank??? Customer services are very poor and have no idea how to resolve the issues just rude and repeat themselves. Poor poor outfit don't use
Derek Anderson
02 January 2024
Comment from uk.trustpilot.com
I have been using kwiff for a couple of weeks now and find that getting "kwiffed" indeed adds a bit of intrigue . So today I won a few bob then put another bet on tonights football and noticed that i was "kwiffed " from 8.11/1 to 23.39/1 . I find that amazing then i decided to look at trustpilot to ascertain if this was too good to be true . Generally there are very good reviews but some were suggesting slow or no withdrawals . I decided to withdraw £250 from my balance of £270 to test the water and it was in my account in 18 MINUTES !!!Thats some service !! I can now sit back and enjoy my heavily kwiffed acca .Derek
Damian Reeves
02 January 2024
Comment from uk.trustpilot.com
Waiting for ever for the bit of money I managed to win leave a review here they ask for your email and username and your account gets blocked never tell them on here just don’t hope on getting what u win for a long time
Aguero Kun
01 January 2024
Comment from uk.trustpilot.com
It always use all kind of reasons to avoid paying my money. I withdrawed 2000 pounds but still pending in a week time, they said i was not submiting the information they need from the souce of my fund.
Gary B
01 January 2024
Comment from uk.trustpilot.com
Better than expected Kwiff's!Random bonuses and promotions are better than other
Alastair Hughf
31 December 2023
Comment from uk.trustpilot.com
Awesome betting site with boosted odds 💥👌. If you're not on ya missing out
Anthony
31 December 2023
Comment from uk.trustpilot.com
This app is good when you can use it. Started off ok but then after I started winning, they wanted documents, which i provided. My account was back in use and thought it would be fine going forward but now after trying to withdraw some of my winnings, they now want more information about my employment. I’ve sent that off but the response time is appalling.
Kevin McIlroy
30 December 2023
Comment from uk.trustpilot.com
Been a while since I've betted on Kwiff, love the supercharged weekends. Sadly the teams don't follow my instuctions...lol
Steven Phillips
29 December 2023
Comment from uk.trustpilot.com
Went to put a bet on for 1500 pounds for some reason they said maximum bet 388 pounds so I went to put my money back into my bank account and now it has been pending for the last three days and now they're saying they want ID which I have given them driving license passport bank statements utility bills and they say they can't see the pictures curled up in the corners just making excuses.ill keep you upto date with what happens. so since you're reply you have denied my ID once again for about the tenth time
Scott russell
29 December 2023
Comment from uk.trustpilot.com
So they say that they sent my money to me on the 22nd December and still not received anything in to my account I think they just lie and I am going to make a strong complaint about the horrible outcome of my withdrawal it is only £30 not even a great deal your company is a complete joke and needs to be closed down they let you lose your money when they should be doing responsible gambling but they don’t. Stay away from them please
Martin
23 January 2024
Comment from uk.trustpilot.com
Very quick withdrawal - top marks.Accepts revolut - top marks.Live chat - usually very prompt.Kwiffing bets is “cute” and sometimes actually very fun, but a lot of time it is at the cost of bad value and less places or markets compared to other sites.For example, A horse on boylesports is 33/1 and 5 places. The same horse is 25/1 on kwiff with 4 places, so you do leave your margins firmly in your favour.Antepost / outright markets on NBA, 6 Nations ect are very good.. Again could improve the value aspect a little.You don’t have to lose the kwiff angle, because most people are going to lose anyways! Reduction of stake for a withdrawn horse (not under starters orders) is a bit sneaky. An alternative rule 4 - Kwiff always take a reduction, even a tiny one! More live streams world be nice.Likewise, free bets!
Very quick withdrawal – top marks.Accepts revolut – top marks.Live chat – usually very prompt.Kwiffing bets is “cute” and sometimes actually very fun, but a lot of time it is at the cost of bad value and less places or markets compared to other sites.For example, A horse on boylesports is 33/1 and 5 places. The same horse is 25/1 on kwiff with 4 places, so you do leave your margins firmly in your favour.Antepost / outright markets on NBA, 6 Nations ect are very good.. Again could improve the value aspect a little.You don’t have to lose the kwiff angle, because most people are going to lose anyways! Reduction of stake for a withdrawn horse (not under starters orders) is a bit sneaky. An alternative rule 4 – Kwiff always take a reduction, even a tiny one! More live streams world be nice.Likewise, free bets!