Kwiff PLAYER REVIEWS(1519)
Scott Brown
16 April 2023
Comment from uk.trustpilot.com
Please stay away as i qaulified for 40 free spins welcome binus i even asked them before soending the money to quakify if i quakified they said yes once i spent the miney they said i dont qualify been weeks now and still nothing stay away unles u wanna be conned
Khan Choudhury
16 April 2023
Comment from uk.trustpilot.com
Ever since I have been with kwiff I have not had any promotions. For example free football bet or casino bonus. I emailed regarding this yesterday. And the reply I received was I have been sent constant promotions. This is NOT true. I have NEVER received any contact about anything. I have now asked for a subject access request. I don't like to be lied to.
Ryan Austin
16 April 2023
Comment from uk.trustpilot.com
See recent reviews, times must be tough at Kwiff. They’ve not removed their slanderous remark and I’ve still not had the £50 they owe me. Stay clear
Miss Brown
16 April 2023
Comment from uk.trustpilot.com
Great gaming site great customer services. I’ve been a customer for over a year. Great odds on horses
Adam Humphries
15 April 2023
Comment from uk.trustpilot.com
The only betting site I've ever used (and I've tried most) that withheld my winnings and blocked my account until I sent various personal documents. I'd told them I didn't have access to the documents until a certain date but they were just generally very dismissive and rude. It was for £120, not even much money. They then sent the T&C's and it wasn't even mandatory for me to do it! Jokers. Also, you very very rarely get 'kwiffed' and they take 24hrs to pay out even to Paypal. MUCH MUCH MUCH better sites out there.
ONLY POLAND
15 April 2023
Comment from uk.trustpilot.com
Be carefull this is scam i deposited money fund out that they offer is so poor and try to withdraw and they hold my money for 4 days now they dont want to give it back
Neil Trotter
15 April 2023
Comment from uk.trustpilot.com
best ive ever betted with.kwiffed regular with fantastic odds
Mr Poynton
15 April 2023
Comment from uk.trustpilot.com
Rude, unhelpful, and threatening. Withhold withdrawals, and make verification process very difficult by making unnecessary requests. Don't trust this sight, or you could be kwiffed.
Terence Scannell
13 April 2023
Comment from uk.trustpilot.com
A nice layout, surprise bets are just that, a complete surprise and very welcome
Shane Green
12 April 2023
Comment from uk.trustpilot.com
Never played slots they don’t feature or give freespins I get certain slot up the maximum 10 x wager keep on adding funds and keep on losing so I go to live chat and complain so without further ado they send me email closing my account for 6 months Very unfair Avoid this site it don’t all ring true scammers
MW
10 April 2023
Comment from uk.trustpilot.com
You can thank your support team - sorry "experts" (see your last responses regarding this topic) - for making this next review, because I gave them enough time to respond to my e-mails!Although I warned against it, I was not paid the requested amount for the waiting time of almost TWO months, the inconvenience and the late payment interest!Should you find this claim unjustified, you confirm at the same time that two months processing time is absolutely normal at Kwiff...In your own interest, I would check my last emails and respond to them, otherwise the review announced in them will come in two days, which will be even worse for Kwiff!I'm sick of your outrageous incompetence!!!
Jim Knotts
10 April 2023
Comment from uk.trustpilot.com
This is the first bet I've placed with kwiff and I am delighted with the boost I received for my return. Would highly recommend kwiff to any punters out there
John
10 April 2023
Comment from uk.trustpilot.com
Kwiff....in reply to your below message, 1 bonus round in 500 spins is not random, its a con, its robbery. and you state that they are 3rd party games, well they are on your platform so if you promote games with a real RTP of less than 5% then you are responsible for allowing games that rip off customers
John
08 April 2023
Comment from uk.trustpilot.com
Just did Big Bass slot machine after a few months away..did 500 spins and got 1 x bonus round ...you need 3 x scatter to secure bonus round. I got 2 symbols 40 times, but only 1 bonus round. Kwiff must hate its loyal customers with clearly fixed and rigged games.
Mark Graham
08 April 2023
Comment from uk.trustpilot.com
I love this site I love the opportunity to get more than iv bet it's so easy to use
Gerald Williamson
08 April 2023
Comment from uk.trustpilot.com
Great odd boosts. Easy site to navigate. Recommended
Consumer
07 April 2023
Comment from uk.trustpilot.com
How can i Refer friends when they are all put of by your hideous time process withdrawals, they all say , all other websites pay out instantly , how can a website like this get away with this in 2023, Very bad , DO not recommend with any one , this site will fall away , Making customers wait for this un just amount of time,Which site would you choose , a site that pays out straight away or one that takes over 24hrs ???
Ryan Austin
07 April 2023
Comment from uk.trustpilot.com
Avoid these if you like accessing your money Nothing but issues despite sending documentation requested
Matt
07 April 2023
Comment from uk.trustpilot.com
The coverage of games is simply not good enough!I find myself placing a bet and then going to 365 to watch results!When limited coverage of games is happening there is also no option to cash out!Bet 365 is far better and more reliable!
Robert McCarrol
07 April 2023
Comment from uk.trustpilot.com
Never gave me my offer even deposited more still nothing then said they gave me free spins but sorry already betted £10 on football and horses they only do that because you won't win anything on the free spins
Samuel Cox
06 April 2023
Comment from uk.trustpilot.com
The chance of getting your odds boosted means you get the chance to win more money
Guy Walker
04 April 2023
Comment from uk.trustpilot.com
Its good. The "kwiffed" odds potentially awee surprise/bonus, hopefully thats maintained in future as its s good Selling point. Its a very competitive market so need gimmicks to be noticed. Negative side is the lack of options to mix in doubles trebles, yankees, lucky 15s, multiple options on selections etc - bit restrictive in that sense tbh and I'd look to develop that element espevislly if the "kwiffed" element reduces or disappears in future. Cash out feature is s big draw for some punters but appears a bit inconsistent?? I'd maybe look at a separate window for current bet slips/in play stats as it tends to dominate the whole screen
Pat Tom
04 April 2023
Comment from uk.trustpilot.com
I made a withdrawal on Sunday evening for €714.08 it has since failed, the reason I was given is that there was a restriction on the amount with my bank.I have since contacted the bank and they have confirmed no restriction exists.I made a separate withdrawal on Monday for €610 with a different card, different bank. It again failed. I contacted your help team and was told that I cancelled this transaction, which was not the case. Then I was told there was also a restriction on this different card with my bank. I contacted this bank and they advised there was no such restrictions.I have sent a screen shot from my bank confirming this to KWIFF, all they say is retry the withdrawal. I have asked for a screen shot of the failed withdrawal to send to my bank but the will not supply
Dave Franks
04 April 2023
Comment from uk.trustpilot.com
Was an okay site initially, gave out several wins. No casino access on the app which is a major drawback having to use a browser to play.After a while of winning they randomly withhold your winnings which is against the uk gambling commission licensing laws when they could have asked you earlier. After verifying my identity, I noticed the win rate had severely dropped and a bonus was rarely activated.Basically, use Kwiff until they ask for ID verification as after this it seems, your money is no good to them and they never pay out.
P Kelly
03 April 2023
Comment from uk.trustpilot.com
Can't withdraw my winnings. KWIFF are claiming there is a problem with my bank. However there is no problem with deposits
Stephen
02 April 2023
Comment from uk.trustpilot.com
There isn't as many markets as other's but the kwiff boost counteracts that.
MW
31 March 2023
Comment from uk.trustpilot.com
Still NO payment!Waiting time: FIFTY-THREE days !!!"See" you tomorrow... same place - same reason, if nothing happened again!
. Mr garry tollett
31 March 2023
Comment from uk.trustpilot.com
Great app highly recommend - fantastic price boosts
Kim Gratton
30 March 2023
Comment from uk.trustpilot.com
Kwiff is a modern and well layed out site, pleasing on the eye. It is also great to be Kwiffed now and then. A few more promotional free bets would be nice.
Jay Murray
30 March 2023
Comment from uk.trustpilot.com
Awful used the site no issue at first all of a sudden they request documents all though I have previously sent stuff on opening the account email states funds are on hold we need more docs eveything sent correctly and nothing heard so they have basically took my funds scam but it’s okay to still take deposits I will remove this review once my funds are returned to my account Not happy stay away
Connor Fawcus
30 March 2023
Comment from uk.trustpilot.com
Just joined ok selection of games Had a nice win Wil be 5* when I receive winnings
Gary Swift
30 March 2023
Comment from uk.trustpilot.com
I just opened account. Placed a bet which got boosted snd also got £20 free surprise bet. Great stuff
Samantha Mathers
29 March 2023
Comment from uk.trustpilot.com
So I did an Acca football bet and won £890 to be told that it’s not there fault I could not cash out even though the site said sorry well this is embarrassing.. spoke on email and they stated it’s not their fault that I could not cash out.. what a joke avoid avoid avoid no issues previously but this was a good win closing my account and reported …
Decky
29 March 2023
Comment from uk.trustpilot.com
Good customer service. Odds not phenomenal at timew but the Kwiffed feature pretty decent - obviously u have the potential to end up getting some huge prices. Only had account few days been using mainly for Aus greyhounds so can't comment on other markets they offer. Yet to encounter any issues, probably your best bet bar the exchange or 365 for aus/nz dogs IMO, if thats what you happen to be into I would def reccomend. No issues so far , can't complain. Was verified quickly. Had slight problem with the welcome offer originally but was quickly sorted by George and Marcos.
MW
29 March 2023
Comment from uk.trustpilot.com
Still NO payment!Waiting time: FIFTY-TWO days !!!"See" you tomorrow... same place - same reason, if nothing happened again!
Stephen
29 March 2023
Comment from uk.trustpilot.com
I should have listened to the reviews! Basically I finally won 300 pounds and decided to withdraw. Was still pending the next day so I messaged them... only then did they request documents. So basically would have left it forever pending. I sent them everything they asked for. As my passport is a out of date I also sent my birth certificate. They are refusing to pay! It's completely legal to use expired passport as a form of I'd and have used it on multiple legit casinos. Even used it for a dbs check so I know it's a valid form of I'd. Don't use this site they WILL NOT pay you!
Robert Hiddleston
28 March 2023
Comment from uk.trustpilot.com
Only opened yesterday and have been requested to send I D which I did this morning so hopefully that will be confirmed shortly. At first glance this looks a good site and I’ve had a couple of winners enhanced odds so very happy.I’ve also been lucky on the casino which may well be beginners luck but all in all looking like this may be my permanent betting site.
MW
28 March 2023
Comment from uk.trustpilot.com
Still NO payment!Waiting time: FIFTY-ONE days !!!"See" you tomorrow... same place - same reason, if nothing happened again!
John Smith
27 March 2023
Comment from uk.trustpilot.com
Really good app and the kwiff bonus is fantastic. Highly recommended
MW
27 March 2023
Comment from uk.trustpilot.com
First of all, thank you very much for all the messages from (former) Kwiff users and I look forward to further e-mails to "oak0815 @ hotmail.com", because the exchange of information makes a lot of things even clearer and together we are even stronger!UNBELIEVABLE but true - after 2 more weeks and a total of over SEVEN weeks, Kwiff still didn't manage to send me my money!!!Even though I announced in my last negative review here that from now on I will do a review every day until I get my money, I gave Kwiff one more chance, but it was definitely a mistake!It's so sad it's funny again, because in the meantime, after repeated requests from me, Kwiff has confirmed to me with a "proof of the payment" that the money has already been transferred... just stupid that Kwiff transferred it to the wrong IBAN (namely to the account of their own financial service provider!!!).After another complaint from me, again an apology and unbelievably they asked again for the information they already had!Just to indemnify myself, I sent them again and from now on my announcement at that time is irrevocable:"See" you tomorrow... same place - same reason, if nothing happened again!ANNOTATION:Spare yourself a reaction to my review, since the allegations cannot be justified, but support your helpless colleagues (also known as "experts" / your description in the answers to my two previous entries) with the transfer!!!
Craig Camps
26 March 2023
Comment from uk.trustpilot.com
Avoid like the plague, deposited and withdrew a number of times but when I won quite a substantial amount (£800) they requested more info to process the withdrawal despite my account already being fully verified, they will do anything to not payout , do not use kwiff.
SCOTT PHILIP BATHAM
25 March 2023
Comment from uk.trustpilot.com
This is brilliant with the extra boost it gives. I will keep using kwiff in the future
Dear Mr Heath
25 March 2023
Comment from uk.trustpilot.com
Kwiff is an easy to use fun betting site which covers a broad range of sports.A novel idea is for your bet to get “Kwiffed” which is when the site randomly boosts your oddsThis morning my acca was boosted from an £86 return to £258They offer a cash out option plus I was pleasantly surprised at just how quick my withdrawal was in my account!!
Bradderz Fleetwood
25 March 2023
Comment from uk.trustpilot.com
Very good, love the getting kwiffed. Needs more markets ie betting on an entire league getting 3+ corner per half on a day they are all playing like sky bet do.
Laura
25 March 2023
Comment from uk.trustpilot.com
So had a football acca on today all teams were winning at about 75-80mins in. Absolutely no cash out offer at all. Kept checking but nothing. Acca was worth over £400. Wouldn’t recommend Kwiff at all. Would have got some kind of cash out offer with other betting sites
dean armstrong
25 March 2023
Comment from uk.trustpilot.com
Not a bad little site, could do better by having bet builders but has a less complicated site in keeping betting down the basic grass roots
Pete C
25 March 2023
Comment from uk.trustpilot.com
good bet boosts. they could maybe do with a few more markets but the site is good and for straight accumulators you can't go wrong.
Zachary
25 March 2023
Comment from uk.trustpilot.com
100% scammer ; takes money but when it comes to pay out the put barriers ahead of you . I complained to Resolver and eCOGRA ; straightway they closed my account. Did not pay my £60 which I tried to withdraw .I tried to contact them via chat and they kept disconnecting me . Stay away from this Kwiff Scammer
Scotland
24 March 2023
Comment from uk.trustpilot.com
My previous review was left with a reply from kwiff in which I couldn't respond backDisgusting robbers ! Do not waste your time or money My withdrawal of £80 has still not been paid and have now put in an official complaint to ecorga. I have sent documentation but then asked for more think licence and house hold bill plus bank card is adequate! No kwiff wants selfies anything to refuse your withdrawal This casino should not be operating its taking people's deposits and not paying winning no matter how little only £80 and they have refused to process withdrawal BEWARE the good reviews are no doubt false and probably staff members because this site is a scam
ALAN Poole
18 April 2023
Comment from uk.trustpilot.com
We only normally bet once a year, on the Grand National. This year we decided to try Kwiff for a change.We opened an account in my name from from our joint bank account (my wife and I) and deposited £40 to cover 4 £5 each way bets using my wife's debit card.Our bets were accepted and we chose the winner and third and our balance was now showing as £73.25.We then had an email from Kwiff saying that because we had used my wife's debit card and the account was in my name they would not pay out unless we provided the following A photo of my wife.A photo of my wife holding her debit card.A HAND WRITTEN letter from my wife to prove that she was the card holder.A receipt of a household bill to prove where we livedALSOThe same information for me.When we suggested that this might be a bit over the top as the money came from a joint account they said we had failed to meet there terms and conditions so would not give us our winnings unless we provided all the information required.After a few exchanges of emails to there very brusque replies they eventually agreed to refund our original stake of £40 and closed our account.I wonder what would have happened had we not won?Would they have been so quick to say our bet was invalid and returned our stake?
We only normally bet once a year, on the Grand National. This year we decided to try Kwiff for a change.We opened an account in my name from from our joint bank account (my wife and I) and deposited £40 to cover 4 £5 each way bets using my wife’s debit card.Our bets were accepted and we chose the winner and third and our balance was now showing as £73.25.We then had an email from Kwiff saying that because we had used my wife’s debit card and the account was in my name they would not pay out unless we provided the following A photo of my wife.A photo of my wife holding her debit card.A HAND WRITTEN letter from my wife to prove that she was the card holder.A receipt of a household bill to prove where we livedALSOThe same information for me.When we suggested that this might be a bit over the top as the money came from a joint account they said we had failed to meet there terms and conditions so would not give us our winnings unless we provided all the information required.After a few exchanges of emails to there very brusque replies they eventually agreed to refund our original stake of £40 and closed our account.I wonder what would have happened had we not won?Would they have been so quick to say our bet was invalid and returned our stake?