Kwiff PLAYER REVIEWS(1519)
michael
21 January 2023
Comment from uk.trustpilot.com
First time using Kwiff for significant period of time. I remembered I had a kwiff account after seeing an advert. Deposit was no problem. Placing bets no problem. Kwiff boosts were appreciated. However, I am unable to withdraw my winnings. It states transaction not complete - system error. Tried multiple times and same. No-one is available to help or resolve. Reading the reviews below perhaps this is why I stopped using Kwiff …. aarrgghh frustrating
A NEWTON
21 January 2023
Comment from uk.trustpilot.com
Been using every now and again for several months, there is nothing like placing a bet and seeing your odds double!
Andrew Knott
21 January 2023
Comment from uk.trustpilot.com
Excellent customer service. VEry fair betting and massive credit to the experience is the kwiffing of the bets!!
PCE
21 January 2023
Comment from uk.trustpilot.com
nice kwiff, thank you.took a while to work out how to place an acca but got there in the end.
Elizabeth Currie
20 January 2023
Comment from uk.trustpilot.com
They’ve got a great selection of casino games, customer service was quick enjoying it so far, oh I got a free £15 bet aswell for the weekend which was pretty cool! I’m waiting for a withdrawal at the moment so will update how it goes. Well just got my winnings in to my bank pleased as punch cheers Kwiff ?
Eden
20 January 2023
Comment from uk.trustpilot.com
Deposit and withdrawal processes are excellent. I set myself a cap of 20£ a month so play very casually and in my opinion the best for a casual experience
kristina rikki
20 January 2023
Comment from uk.trustpilot.com
Scammers and theives. I won just over £3000 on slots. And my account was closed permanently. I will seek legal advice.
Khan Choudhury
19 January 2023
Comment from uk.trustpilot.com
Well well well. Same old same old. I won £800 on the megaball. And now they are holding on to my winnings until I send in certain documentation. I've sent it already. And I will NOT use this site AGAIN. these people do NOT like it when you win. And that's why they make things complicated when you want what you have just won. It's pathetic.
Ryan
18 January 2023
Comment from uk.trustpilot.com
I enjoy playing at this site and have done for around 8 months. The site is easy to navigate and has a good selection of games, however, my issue is that I received 50 free spins which when I tried to play them, they showed as already been played, which were from a different time weeks before. I requested they fix this, ever since then I receive a pop up telling me I have free spins every 10 seconds, again when I try to play them there is nothing there, which is extremely annoying. Literally every 10 seconds my play gets interrupted with this pop up. I refuse to deposit any more money and if its not sorted today I will close the account tonight. Customer service is abysmal. They have not responded to a single email in 3 days.
Adrrian
17 January 2023
Comment from uk.trustpilot.com
As long as the player deposits and loses everything is fine. If you win money, they ask you to verify your account, they ask for all possible documents, bad quality, not so covered, a photo with a passport, etc. They invent, prolong just not to withdraw the money won and all this in white gloves I do not recommend.
Josh butler
16 January 2023
Comment from uk.trustpilot.com
Typical BULL****All week they have taken deposits off me in total of around £4,000 Last night I deposited £450 and won £7500Bang freeze the account asking for ID stuff to be sent which to be fair they did ask before the money was won.I sent it to them.Then it needed to be pdfs as they could not accept screenshots so I have sent them all exactly what they ask for and now am waiting for the next excuse and what else they need, quick enough to take me money all week long and as soon as there’s money to be withdrawn it’s turns into a big massive loophole now am waiting for replies. IBAS will be getting contacted if not sorted today and filing a complaint. Quick enough to take my money!I can confirm this problem is fixed already!
Sean
15 January 2023
Comment from uk.trustpilot.com
Great welcome offer, very intuitive site
Michael
15 January 2023
Comment from uk.trustpilot.com
Do not use this company at all to gamble with they are a bunch of scammers when you win money with them they take yr money and close yr account and give you yr stake back,keep away at all cost13
Shane
14 January 2023
Comment from uk.trustpilot.com
Good customer service quick pay out and good selection of games
Cheryl Marie
13 January 2023
Comment from uk.trustpilot.com
I have been a member of this site for a week while waiting to be verified as I could not enter the site with out being verified they verified me took every bit of documentation needed and sent me a email saying fully verified you can now deposit so I deposited with my own bank card registered to myself on my address they took hundreds off me deposit after deposit then last night I got some of my money back £1600 I was over the moon am a disabled mother of 3 children and finally thought my luck might be changing for the better when I collected there now saying I wasn’t verified and they need documents so obviously they don’t want to pay out why wasn’t I asked for this before yous took hundreds of Pounds in deposits off myself it’s an absolute disgrace how any casino site can get away with that so what there saying really is you can spend spend spend but you can’t ever collect this has take a massive strain on my health due this £1600 is a hell of a lot of money especially with my way of life and with 3 boys I have the emails to prove that my account was verified like I said earlier I could enter the site till I did send verification so how on earth can anyone get away with that is beyond me it’s really is and the money I spent your saying my limit was £1000 a month I used £150 of that no questions asked but soon as I won they want your life I have sent everything in to them now and still not a thing and said what things I have told you time and time again I wouldn’t play if I couldn’t control it there we go again trying to get my withdrawal stopped wow this site is something else
Dean
13 January 2023
Comment from uk.trustpilot.com
Withdrew 4 days ago was told I need to verify before they can pay me they said 48 hours via live chat 90 hours later they don't reply to emails live cha sayst its with relevant department the same thing over and over I havnt a clue what his happening money still pending emailed them direct and have been totally blanked time for resolver
New Normality Diram's
13 January 2023
Comment from uk.trustpilot.com
The odds are amazing thing kwiff boost.. The best 9.5 out of 10
Simon Manni
13 January 2023
Comment from uk.trustpilot.com
Fantastic website, easy to navigate & the kwiff upgrade adds a great additional element
James
12 January 2023
Comment from uk.trustpilot.com
DO NOT USE THIS SCAM SITE!!! absolute joke of a company i had to jump through all there hoops to finally get a withdrawal and then I asked to close my account which they refused. I then log back in and make a deposit which I place on a winning football bet. They close my account mid-bet and will not refund the latest deposit or pay out the bet I was placing at the time..also there casino is beyond a joke ....BUNCH OF SCAMMERS
Paul Rosser
10 January 2023
Comment from uk.trustpilot.com
I've been using Kwiff for a few months for slots and it's a decent enough site, has some good games, performance is pretty good and I've had a few decent wins. Unfortunately, their withdrawal times are very slow and their customer service is no help when you ask for an update as they just keep repeating "the request is with the correct department for additional checks"Other sites pay-out in an hour, or at max 24 hours when additional checks are required, so to make customers wait longer than 2 days whilst they do "additional checks" with no way to find out when they might be completed is quite frustrating.
Stuart Adamson
09 January 2023
Comment from uk.trustpilot.com
Like I said when I first joined... I was kwiffed... Kinda say it doubles your winning odds if so... Brilliant... So far so good the site... Time will tell
Mr Brown
09 January 2023
Comment from uk.trustpilot.com
I liked Kwiff as a site. I appreciate that their odds arent the most competitive but the chance of having your odds boosted makes it worth the risk at times, and the boosts can be big although they can also be small so I see no point in moaning about this as other reviewers seem to.I have had a few issues in the past with them and their terms which can be misleading but yesterday a different issue arose. I had the first leg of an Accumulator postponed and when I asked Customer Service if just that leg would be voided I was told that the whole bet would be voided. I had no opportunity to cash out and the revised odds werent provided but this didnt alarm me as I had been told twice that the whole bet would be voided and a refund issued. But when I checked to see the refund the bet had been settled as a loss and a different agent told me that the bet hadnt been cancelled as had been promised - just the first leg would be missing.Now in chat they admit that the advice wasnt very clear but still wont issue the refund.I will now, not use their site again, until this has been resolved and I advice others to be careful as its not the first time Ive been misled by Kwiff
Paul Bishop
08 January 2023
Comment from uk.trustpilot.com
Had my pants pulled down on here. It's not a fair site by a long shot
Ben
08 January 2023
Comment from uk.trustpilot.com
WELCOME BONUS FEELS LIKE A SCAM!!(my review, not to say everyone feels the same but just being honest in how I felt with this offer)So I signed up to this site thinking they offered me a £20 welcome bonus, put my bet on to satisfy the offer for them to send me a message telling me what my £20 bet was, you have no option to choose your bet, they decide, mine was English prem team Vs English championship team with total of 2 goals in the game when every game they play there’s 4 goals and guess what 4 goals this game, MAYBE MY OWN FAULT FOR NOT READING PROPERLY BUT PUTTING THIS OUT THERE SO PEOPLE CAN READ BEFORE THEY DO THE SAME THING.Reply: well when I joined it wasn’t really out there as all the offer really read was bet 10 get 20 surprise bet, not a bet that is chosen for me, so yeah it’s not out there hence why I wrote the review so people can decide for themselves, this was my opinion and experience. You have to read all t&c’s before you realise the mistake
Nat P
08 January 2023
Comment from uk.trustpilot.com
My last four Weekend acca bets placed at the required odds and number of selections ("Your odds are guaranteed to be Supercharged") have been boosted by as little as 5%-7%, unacceptable that 4 consecutive bets have had such minor boosts, can not be considered "super-charged" in any case. Dishonest promotion if what they really mean is you'll receive a tiny boost to your odds! Terrible odds without the boosts and often still below the true market prices even when boosted. A joke, basically.Update in response to the reply : What has volume of bets got to do with incredibly low boosted odds on bets that are promoted and advertised as super-charged, none of it is random, that's pure drivel you spin to customers who you seem to assume are so dense they will believe that trash. I place a weekly acca bet, is that not allowed? Because of that I shouldn't expect to receive any kind of decent boost, and you can falsely advertise this as super-charged? I would have bet more often but have no trust in Kwiff these days I'm afraid. Account closed this evening. Terrible odds, terrible customer service, terrible excuses on here. AVOID!
customer
08 January 2023
Comment from uk.trustpilot.com
I can only comment from a perspective of betting on horse racing.Don't do it!They appear to give only their odds and no SP. They are substantially lower that any other market and then pretend to give a "Kwiff Boost" on the odd race that takes you somewhere closer to the real odds.Have closed account.
Victor Omondi
07 January 2023
Comment from uk.trustpilot.com
Good customer service. I hadn't been active on Kwiff for over a year, so they got in touch with me via email informing me that I had an active account balance still available - that I had forgotten about! Impressed!
Consumer
06 January 2023
Comment from uk.trustpilot.com
email promotion to you to get you to bet , place a bet which was a 3 bet acc, with a promotion game to be in the acc , placed my bet , didnt get the offer , has they said the promoional game was less that 1.50 in odds , what a rip off , why put the game in the offer if it dont meet the required odds , Dont use this site , they rip you off with fake offers,So kwiff please explain these 2 rules , because if 1st one was meet with 3 selection all over 1.5 , you would not need the 2nd rule at all (e) min 1.50 odds per selection;(f) with minimum original ticket odds of 3.0. ( before odds are being Supercharged )1.5 x 1.5 x 1.5 = 3.375
Jamie Kelly
06 January 2023
Comment from uk.trustpilot.com
Had a complaint regarding deposits and withdrawals and their EDD. They embellished facts, made it difficult to verify, intrusive and when I complained about the rude customer service. When they responded all Marcos wrote was “no response needed”. Very rude obnoxious response
Jcjazzyjeff Celada Muncada
06 January 2023
Comment from uk.trustpilot.com
Very competitive odds and has a wide array of sports event to choose from.
Moses Owande
06 January 2023
Comment from uk.trustpilot.com
The supercharge makes it far much better than other betting platforms
Edward Dowling
04 January 2023
Comment from uk.trustpilot.com
excellent service and the kwiffed odds enhancement is amazing!!
jon
04 January 2023
Comment from uk.trustpilot.com
very disappointed , just lately ,last 3 to 4 weeks , you have not been showing any uk GREYHOUND RACING (betting ). all it seems to be is Australian . your a UK site so show UK greyhound racing . very disappointed . when i joined you was showing it and now nothing . hope this changes
Anthony Monton
03 January 2023
Comment from uk.trustpilot.com
Great site , great offers , lots of markets . GREAT
Stacy Pannett
03 January 2023
Comment from uk.trustpilot.com
I am loving the 'Kwiffed' bets - I have already had boosted bets come in! Great surprise.
Vaelin Al Sorna
03 January 2023
Comment from uk.trustpilot.com
Just great. Super odds, all football leagues.
Simon Gane
01 January 2023
Comment from uk.trustpilot.com
I love getting Kwiffed. Good odds,excellent customer service
Tom Hurley
31 December 2022
Comment from uk.trustpilot.com
I like the fact that when the odds get kwiffwd you win a lot more .I ain't won anything yet but that's my bad choices not the kwiffs fault hey lol
customer
31 December 2022
Comment from uk.trustpilot.com
easy play quick withdraw lots of game and sport bets
Catherine Furness
30 December 2022
Comment from uk.trustpilot.com
Great site. Easy to use. Still waiting for withdrawal to clear - seems to take longer than other sites but hopefully it won’t be much longer.Update: Asked for documents to verify account which I have submitted.
Maria
28 December 2022
Comment from uk.trustpilot.com
Always empty win spins, or minimum win spins, tried lots of slots too.Bonus wins, well I didn't see many at all,Better sites elsewhere, promise you that
Patrick Bethell
28 December 2022
Comment from uk.trustpilot.com
Terrible experience waiting on withdrawals and on a winning be settling still showing in active bets but the team won last night ?They will let you deposit it but then hold withdrawals until the kyc stuff sorted which they are incredibly pedantic about still in progress will update on review Bet still not settled from last night winning 1-0Withdrawals still not sortedUpdate 2 Must send images as jpeg 12 hours in Still no withdrawals still winning bet from last night not settled ?Update 3 they wanted photo of debit card but had to blot out some of the numbers so they’ve had to delete that and now need to send another Still no bet sorted still no withdrawals …
Andy Clare
27 December 2022
Comment from uk.trustpilot.com
I was enjoying my time with Kwiff. However, the fun has now been stopped as Kwiff has decided to block me from their promotions. I won't be back until that changes.
Nick Towriss
26 December 2022
Comment from uk.trustpilot.com
Seems a very fair and generous company to deal with when it comes to offers
Jeff
25 December 2022
Comment from uk.trustpilot.com
Very very low payout on the casinos. Ok it’s common sense that casinos are businesses and there’s only one winner but I’ve never ever known to wager £80 and not win anything substantial enough to keep me playing. The whole idea of keeping gambling addicts playing your site is giving the occasional win. 20 £1 spins and not a single win is quite something
Jason Bratby
25 December 2022
Comment from uk.trustpilot.com
Getting odds boosted is better than any free bet I love been kwiffed
Jonathan
25 December 2022
Comment from uk.trustpilot.com
On Saturday morning I had an amazing win on the Spartacus slots in total about 6700 went to withdraw and they asked for documents and Id. Unfortunately I don’t have a valid photo id at the moment but I sent all documents witch clearly proved I am who I say I am. Never have I come across a site that holds withdrawals, other sites it’s in within minute. I’ve cut my gambling down never had a problem with it I just occasionally have a game on slots and this time I got lucky, I’ve looked up this on the gambling commission site and it’s says that they don’t have the rightToo withhold your winnings when they should of asked forId before you gamble, so basically kwiff lets you loose but not winnings it says they are breaching one of their codes 17 or something. I’m worried that their experienced at doing this too people I would give 5 stars but after this I’m stunned at what they are doing too customers.
Marjolein Copues-Out
25 December 2022
Comment from uk.trustpilot.com
I have never been so annoyed in my life. I won some money, not a lot, and after 13 days it had still not moved to my account. No communication. Still pending. They have been an absolute nightmare and I feel all of my details are out there for the world to use as I sent them everything to proof my ID when they didn’t need all that. They have been, on purpose, not accepting the documents I sent. If I’d known that for £50 they would be this difficult, on Christmas Day, I would not have bothered. I hope this person is having a good Christmas themselves. I will never recommend and never use them again.
Dazman
24 December 2022
Comment from uk.trustpilot.com
I have made several withdrawals recently, My account shows as verified. Yet I made 3 withdrawals today and then suddenly I have to provide KYC.I've seen a few reviews on here saying its a terrible experience so I will update as things progress.I have all normal KYC documents ready to go so "should" be no problem given these were all good enough for every other site I have ever used.Kwiff have a great site as well shame if it would be tarnished by the KYC experience.3 stars for now but I will update after this procedure, otherwise its a 5 star site.
Johnny
22 January 2023
Comment from uk.trustpilot.com
Great betting site. Love it do far. Comparing to other sites its top of the top , join and enjoy.
Great betting site. Love it do far. Comparing to other sites its top of the top , join and enjoy.