Kwiff PLAYER REVIEWS(1515)
Anthony east
22 September 2024
Comment from uk.trustpilot.com
The supercharge is brilliant the only thing bad about kwiff though worse site for odds
F K
22 September 2024
Comment from uk.trustpilot.com
Company failed to comply with an access to data request. A formal complaint has been logged with the ICO.Poor verification practices has led to a formal complaint with eCOBRA.An inhumane response to customer issues - you can tell from their responses to reviews the type of casino this is.Casinomeister says it the best: Unfortunately, they were not able to maintain the standards that we require of being an Accredited Casino at Casinomeister – specifically to resolve player issues fairly and quickly – this is too much of a challenge for them.Agreed. It does seem to be too much of a challenge for them. They may be unwilling to log a complaint or an access to data request but the amount of time they will spend dealing with the ICO, eCOBRA and any other relevant body will make the fight worth it 👌
Mario Monteiro
22 September 2024
Comment from uk.trustpilot.com
Website may need some improvements to be easier to go through and essencial live stream games, the kwiffed bets are something amazing and can lead to great profits, love the website/app
Matthew
22 September 2024
Comment from uk.trustpilot.com
Verification was pretty difficult but they sorted it in end
Denis Woods
22 September 2024
Comment from uk.trustpilot.com
Love the Kwiff surprise booster, could be better with payment withdrawals though, sometimes straight away, sometimes not
Christopher
21 September 2024
Comment from uk.trustpilot.com
Excellent odds easy to use app
John Weighand
20 September 2024
Comment from uk.trustpilot.com
Your odds can double after you place bet. Note very bet but every 2 or 3. Mycacca jumped from 51/1 to 100/1
SRance
20 September 2024
Comment from uk.trustpilot.com
Appalling service. Allowed someone to open and account and commit fraud. Company refuses to engage other than on the frauders email and said a passport was not an accepted verification document , only the email address is... poor verification standard. Chat team are rude and unhelpful, they simply close the chat immediately upon opening it claiming "we're going round in circles". Apparently the investigation has been completed but.. sent to the fraud email. I did then submit an access to data request which was denied without exemption reason, seems Kwiff did not wish to commit fully to that being "my" account. Complaint raised with ICO for failure to comply to a data request, bank for fraud and eCOGRA for them to conduct an investigation on the casino. You're only as good as your worst day... kwiff are setting a new low standard 👏
Steve
20 September 2024
Comment from uk.trustpilot.com
Odds are awful. You have to take below market value in the hope you get kwiffed which will only be the same as what you'd get elsewhereI see Kwiff has no problems with all the five-star reviews appearing, but the moment any bad reviews appear, they have an epic meltdown and take it personally.The person/people replying just can't help but make snide comments to every bad review, no doubt thinking they're clever, but they just come across as whiney, sarcastic, bitter, and spiteful. Get over yourself with your self-importance; you're just the jobsworth who replies to reviews. You're not the CEO.You're embarrassing yourself with the attitude in the replies
Steve
20 September 2024
Comment from uk.trustpilot.com
Brilliant random boosts to your odds
simon mathews
20 September 2024
Comment from uk.trustpilot.com
Easy and fun never heard off kwiff now it's my go to
Neiltcsmith
19 September 2024
Comment from uk.trustpilot.com
Terrible customer service. Deposited £350, Bet a winner and withdrew £515. Email next day saying withdrawal withheld. Send in documentation and please explain why you didn't gamble your full deposit. Sent them everything they asked for and explained that I bet a winner on my first go and decided to withdraw a nice little profit. Im a 51 year old man who has Gambled for nearly 35 years and have never had to explain why I've wanted to withdraw my own money before.Four days later still not a peep from them ( They told me id hear from them within 48 hours)Can honestly say no other company have kept me waiting this long for my money. Probably have to report the problem to the ADR if I don't hear anything soon.
Nigel
19 September 2024
Comment from uk.trustpilot.com
Still waiting for verification from August deposit no problem betting no problem even got a good Kwiff enhancement but withdrawing starts your problems sent information requested below Well joy at last thank you been paid out and betting
Annesly
19 September 2024
Comment from uk.trustpilot.com
Avoid. One of the worst betting site. I had bad experience. Two of my winning bets was push. Claim app error but same match first innings I lose some stake there were settle correctly because those bets was lose. I ask to close my account due to that bet settlement. They push my last withdrawal and ask to submit identification and adress proof to close my account. I submitted all the documentation but so far I haven’t get my withdrawal.
Ian
19 September 2024
Comment from uk.trustpilot.com
Absolute total thieves, I won 367 pounds in the casino and they refuse to pay out saying that I hadn’t submitted an electricity bill to them. I have now submitted it and still nothing heard. Their website gives three different time scales for payout or withdrawal They didn’t worry about these checks when I was depositing did they or when I withdrew very small amounts. Avoid these thieves they are mafia and will do everything they can to keep your winnings. Don’t use them.
Sam Fraser
19 September 2024
Comment from uk.trustpilot.com
What to do is win a few times big with them then never use them again, I kept winning and after a while they required verification that was a nightmare to do, after they finally accepted it their slots became rigged 100%I’ve spent many days week by week game by game session by session and no matter what the circumstance is I will not get a bonus, not one. It is always 1 bonus symbol off and my last game session before this one I had just over 600 spins and not a single bonus which is ridiculous.All in all I’m at about 1400 spins without a bonus which I know from Kwiff telling you how many spins you’ve played and what you’ve won n fair to say they’ve made a lot of it back, will definitely be reporting it to the gambling commission unless they want to get in contact and look over my account.
Luke Jeffers
19 September 2024
Comment from uk.trustpilot.com
Would put 0 stars if this was an option. AVOID AT ALL COSTS. Kwiff closed my account with 4 bets in play with no good reason I sent all relevant KYC documentation requested I had over £400 staked. One bet in specific was a 5 fold 4 of the teams had won with psg still to play cash out was £500 bet payed £795. Haven’t received any money from these scam artist literally day light robbery please AVOID AT ALL COSTS. I am pursing legal action.
Jamie
18 September 2024
Comment from uk.trustpilot.com
Nightmare for new customers. went to sign up yesterday. took ages to get approved. went to deposit/sign in today. couldn't so i had to download alternative browser. went to place the required £10 to receive the welcome offer and the system took £5. so placed another £5 on the same event same outcome so no idea if i now qualify for the welcome offer. have placed just one bet and win or lose it will be last
Aaron Angell
18 September 2024
Comment from uk.trustpilot.com
Another day goes by, a week later.. and with sadness, I am still waiting for progress. I was, 5 days ago, going to give this site five stars on Trustpilot due to how enjoyable the site is, the variety and the brilliant games; however, it’s 1 star for now due to my experience over the last week until this troubling issue is resolved. I am happy to delete/adjust/change this to five stars, but I placed my first of many withdrawals after signing up a week ago without any success or processing at all (still pending). Since then, I have provided four different requested documents for verification, and I am still no further forward and no update if it’s even been verified. Rare communication and constant delays in moving any of my withdrawals to being processed, this is worrying. I have spent a lot of money and expected my withdrawals to be processed just like any other site usually does. In light of this poor expectation, I deposited and spent more anticipating to receive my money as per regular process, with regret. Since these existing withdrawals are not even going anywhere, I am not going to deposit and play any more until they are, despite your regular ability being there for me to deposit and play how I wish. I was hesitant due to my experience, but since I have seen the reviews on here, I am now even more horrified and anxious I’ll even get my money back. Like I’ve said, I love the site, the games are great, and the functions are brilliant but until this important issue is resolved, I think one star is fair. Such a shame for what started as such a great experience, now this is causing anxiety and worry. I hope you(Kwiff) rectify this issue as soon as possible to restore confidence and so I can continue enjoyable play with you and gain confidence in the service you provide.
Chris forde
16 September 2024
Comment from uk.trustpilot.com
Too dam good this website I love , sign up see for yourself
Kartel Clothing Art
16 September 2024
Comment from uk.trustpilot.com
You can throw your money outside from the window aswell, you will just waste less time.
Warren Bone
15 September 2024
Comment from uk.trustpilot.com
Great concept to have random odds boosts. Easy to navigate app.
Consumer
15 September 2024
Comment from uk.trustpilot.com
I’ve not used Kwiff for a while but they have recently introduced Bet Builders. What I find good about this is that the minimum selections you can do is two. This gives the bettor a good chance if only needing a double. They also do Bet Builder multi which is another good variety of bet and gives the punter an interest throughout the whole game. In addition to this on occasions your price will be “Kwiffed” which is the sites way of giving you better odds than you originally placed the bet on. I have had bets go from 3 to 10 with no change to your original selection. On the whole a great app.
james palmer
15 September 2024
Comment from uk.trustpilot.com
Great betting odds libing getting bets kwiffed
thomas egan
14 September 2024
Comment from uk.trustpilot.com
Great app no1 is giving bonuses like Kwiff .... I got a 200euro bet kwiffed and it paid out 590 and it went straight into my bank account once I withdrew instantly no waiting days for payment brilliant
Nick Towriss
14 September 2024
Comment from uk.trustpilot.com
I like how they give you random upgrades on your bets
Mr Paul Ferguson
14 September 2024
Comment from uk.trustpilot.com
Bloody amazing to get the huge increase in acca odds
Darren Clark
13 September 2024
Comment from uk.trustpilot.com
My go to betting app, simple and yet exciting.
Spintwix
12 September 2024
Comment from uk.trustpilot.com
Casino never allows you to leave with a win. The slots here are relentless. So many dead spins and terrible bonuses that's if you even land one. Never get any cashback on losses or any kind of loyalty shown after losing thousands here over a few years. People on here praising the Kwiff system for raising odds on bets clearly don't understand how betting works. The horses picked to be kwiffed have odds so much worse than other bookmakers to begin with. The sp is nearly always higher than the Kwiffed odds. No best odds guaranteed here available either
Adim
12 September 2024
Comment from uk.trustpilot.com
I received a free be notification, to bet on horse race , which I found a good gesture and I placed a bet on a horse then the horse was declared Non runner and didn’t compete in the event so the Kwiff team said they are sorry as any free bet that gets pushed or the event is cancelled cannot be re credited.That’s actually a mean policy that doesn’t make them appealed to customer .Also for the claimed kwiffed odds they end up matching other bookmakers so l don’t see much difference in what’s called kwiffed odds since Kwiff odds are lowers than other bookmakers anyway Another thing for the instant withdrawal , they used to have it instantly upon clicking months ago but now l have to wait one day for them to approve the withdrawal request to go instantly to my bank account, so I used other bookmakers where instant payment means instant payment.
Mr Moore
12 September 2024
Comment from uk.trustpilot.com
Excellent betting site! Really good boosts
Barry Roberts
10 September 2024
Comment from uk.trustpilot.com
Love the boost feature had done big wins through it ,,fast payouts within 24 hours it's in my bank
Armand
09 September 2024
Comment from uk.trustpilot.com
I’ve been a customer of Kwiff for years, I’m fully verified and have had no problems depositing or withdrawing in the past. My two withdrawals are pending.there is no update from them on email and withdrawals are still pending. Chaser emails are being ignored too. It’s a shame to be honest because all this time I’ve had a great experience and I enjoyed playing with them.Customer service should be more helpful obviously then just saying will get sorted .hopefully someone from the team will see this and get sorted.I Will update my review and betting normal as usually.
Matthew Reeves
09 September 2024
Comment from uk.trustpilot.com
Excellent site, easy to use and I love the Kwiff factor bonuses.
Kaci Trussler
09 September 2024
Comment from uk.trustpilot.com
Love the random multiplayers it gives you. Amazing odds, good chance to win 👏
Stephen Collingwood
09 September 2024
Comment from uk.trustpilot.com
They say faster withdrawals which is a blatant lie. This is the second time my withdrawals have been pending. They say upto 24 hours. Well it's been 14 now and if like last time I'll have to jump through hoops just to get £40. Glad I don't use these much as they're the worst site for withdrawals.
Abs
09 September 2024
Comment from uk.trustpilot.com
They took £10 from my bank account with no permission. My bank blocked my card thinking it was fraud. Once I found it was kwiff. I kindly asked for a refund. They then suspended my account and asked for proof of who I am and said we can't give you your Winnings or your £10 until we say so. I've submitted everything and they just ignore you. Real shambles. Its funny how it took you so little time to respond to a negative review but still have not responded to my email as if you guys are busy. Focus on finding the solution rather than pretending to care.
Michael Ord
08 September 2024
Comment from uk.trustpilot.com
Got to be one of the best online casinos about. Won £100 today of 20p spins. £67 yesterday again of 20p spins and £40 few days ago. Instant withdrawal straight into my bank account. Easy site to navigate. Thank you kwiff 😎
MrFab
08 September 2024
Comment from uk.trustpilot.com
best sports betting platform in the world in my opinion
Melissa paterson
06 September 2024
Comment from uk.trustpilot.com
I have been requested to send in a further 2 forms of I'd which I have and now been waiting since last week Wednesday for this to be resolved and now my account is on hold with my 70 balance . overall great site but when it comes to the customer care side of things I think they lack the expirence and expertise of other bookmakers.
Jon Miles
05 September 2024
Comment from uk.trustpilot.com
love the site the customer service is also excellent
Mark
04 September 2024
Comment from uk.trustpilot.com
Very dodgy company. Won a few bets, totalling to £60. Attempted to withdraw, checked back five hours later and it was just marked as failed. The balance had not come back to me, so it clearly hadn't failed. Customer support said it would take another 48 hours, to send payment, which is obvious nonsense. They have not asked for ID, they have just decided they don't want to pay out.I have photos and video of all bets and bet id's and if the money is not in my account within 48 hours I will simply pass it on to IBAS and they will deal with it.
Ibrahim
04 September 2024
Comment from uk.trustpilot.com
Why does it take this long to verify an account, I literally made an account with coral got verified and been paid. Looking at the reviews clearly I’m not the one person this has happened to. I’ve withdrew £200 and it’s still stuck on pending but was okay depositing. Literally want to get my account verified get paid out so I can deposit more money in for the international games. Live chat agent also had a look at my documents who advised his opinion and said my documents look okay.
James
04 September 2024
Comment from uk.trustpilot.com
I don't know why anyone wouldn't use Kwiff? Nearly every bet gets boosted or "Kwiffed". And not just slightly boosted, seriously boosted. Highly recommend this bookmaker.
Paul
04 September 2024
Comment from uk.trustpilot.com
Kwiffing a bet to almost 10 times odds is amazing
Suzana
03 September 2024
Comment from uk.trustpilot.com
I am going through this again. I sent documents needed to reactivate my account and process my withdrawal I forgot to do the selfie one. I then sent the selfie one same day I was asked to send it in this was the 26th of August it is now the 3rd of September! How on earth does it take a gambling company this long and they don’t even help in live chat they just say please wait while we process your documents but how can it take so long to process one piece it really astonishes me it’s 2024 like come on there’s so much in place for stuff like this. When you deposit it’s instant when you want to withdraw there’s so many barriers placed preventing you to do so? Please kwiff come on. It’s only 270£ I’m withdrawing the withdrawal has been pending since the 17th of August all my documents have been verified apart from the selfie please sort this out.
watercooled
03 September 2024
Comment from uk.trustpilot.com
Awesome with the boost win pays out quick too Fantastic
Keidi Barratt
03 September 2024
Comment from uk.trustpilot.com
I’ve used Kwiff for years and generally found it great however service now is absolutely terrible , copy and paste replies and sometimes taking days for that response , no phone number to speak to anybody. Account blocked and pending withdrawal of £200 held for over a week due to the withdrawal having to be done on an expired card ( now asking for a picture of this card as well as 2 other documents , this is with me already been verified for years with plenty of deposits and withdrawals ) nobody to speak to and not any attempt to clear up or respond to what I’ve said AVOID AT ALL COST IF YOU ACTUALLY WANT TO KEEP WITHDRAW YOUR WINNINGS
midnightrun
02 September 2024
Comment from uk.trustpilot.com
There is a way to find out who is going to winBefore you place your betIt's called the 2026 almanac You can buy them on the BACK TO THE FUTURE WEBSITE
Sukhwinder Singh
23 September 2024
Comment from uk.trustpilot.com
Love the kwiff and increased odds, however, experience would have been perfect if recieved my free bets in a timely manor as still waiting for the initial offer despite creating an account Iver a week ago
Love the kwiff and increased odds, however, experience would have been perfect if recieved my free bets in a timely manor as still waiting for the initial offer despite creating an account Iver a week ago