Ladbrokes PLAYER REVIEWS(466)
Joseph Thomas
11 June 2019
Comment from uk.trustpilot.com
Rubbish bookie. Terrible odds and quick too limit your account. Same goes for there partner coral
Rubbish bookie. Terrible odds and quick too limit your account. Same goes for there partner coral
Reply
Don't you love your Johnson
24 May 2019
Comment from uk.trustpilot.com
Ladbrokes dont get a star they are total butt holes. The Bookmakers that work for them blocked me from fixed odds betting in 1 night. ( NEDS is ladbrokes and so is bookmaker! ) I signed up to neds and placed and each way bet and they changed my selection for the place to another number. When you select each way its on the same horse! I explained this to them but it was them that done it.. The only good think about them was they give the 1st deposit matches even though its illegal in NSW karma should get them they are crooks working for crooks. Whatever you do dont sign up to them or any of their other sites. And another tip ! Take snap shots or pics every time you place a bet. Photograph the bet and your balance in 1 pic if you can because ive had issues with multis not even turning up in my betslip but confirmed the bet and watched the stake vanish from my balance as well. A bit of evidence for when they try to rip you off. Theyve got petty thieves working for them these sites! Im going back to the TAB never had an issue with them.
Ladbrokes dont get a star they are total butt holes. The Bookmakers that work for them blocked me from fixed odds betting in 1 night. ( NEDS is ladbrokes and so is bookmaker! )
I signed up to neds and placed and each way bet and they changed my selection for the place to another number. When you select each way its on the same horse! I explained this to them but it was them that done it.. The only good think about them was they give the 1st deposit matches even though its illegal in NSW karma should get them they are crooks working for crooks. Whatever you do dont sign up to them or any of their other sites. And another tip ! Take snap shots or pics every time you place a bet. Photograph the bet and your balance in 1 pic if you can because ive had issues with multis not even turning up in my betslip but confirmed the bet and watched the stake vanish from my balance as well. A bit of evidence for when they try to rip you off. Theyve got petty thieves working for them these sites! Im going back to the TAB never had an issue with them.
Reply
Robert Fernandez
07 May 2019
Comment from uk.trustpilot.com
I placed a bet with Ladbrokes on 14 February on a 6/1 2 mile hurdle race. Owing to the delay and very slow transaction by the cashier they refused to pay when my horse won! They said I was 15 seconds late but this is a lie. The cashier was too busy chatting to his mate behind the counter, only one till was open at the time! To add insult to injury, Ladbrokes refuse to refund my stake money (despite the fact I still have my betting slip in my possession) it appears that one of the Ladbrokes staff decided to cash in my bet! This is the worst company for customer relations, I am getting nowhere with them and they will not even reply to my emails! Why can customers not take this up with their CEO, it is impossible to contact anyone with authority within this organisation. They are happy to fleece the public!
I placed a bet with Ladbrokes on 14 February on a 6/1 2 mile hurdle race. Owing to the delay and very slow transaction by the cashier they refused to pay when my horse won! They said I was 15 seconds late but this is a lie. The cashier was too busy chatting to his mate behind the counter, only one till was open at the time!
To add insult to injury, Ladbrokes refuse to refund my stake money (despite the fact I still have my betting slip in my possession) it appears that one of the Ladbrokes staff decided to cash in my bet!
This is the worst company for customer relations, I am getting nowhere with them and they will not even reply to my emails! Why can customers not take this up with their CEO, it is impossible to contact anyone with authority within this organisation. They are happy to fleece the public!
Reply
Kerry Clougher
29 April 2019
Comment from uk.trustpilot.com
This was 5 stars on my last review after my big win... but months and months n months have passed now and absolutely nothing..not a sausage.. Starting to wear a little thin.. Shame as I loved this site.
This was 5 stars on my last review after my big win… but months and months n months have passed now and absolutely nothing..not a sausage.. Starting to wear a little thin.. Shame as I loved this site.
Reply
Niko 93
11 April 2019
Comment from uk.trustpilot.com
Basically I spent about 2000 pound last month (I lost and I don't blame for that). But this month lost about 400 pounds what annoys me is the fact while playing slot came up the Jackpot symbols in the 5 wheels, just to not do nothing, not bring me to the jackpot wheel or anything, the last jackpot symbol in the last wheel changed for a blue symbol.... I don't remember in which game happened. However, big scam. And on the online roulettes is crazy how many times 0 comes, or how the croupier can make repeat a number 3 times on a row, or make big variance all time, or make 0 come a lot.. at the end, is pretty obvious this small roulettes are not 100% random.
Basically I spent about 2000 pound last month (I lost and I don't blame for that). But this month lost about 400 pounds what annoys me is the fact while playing slot came up the Jackpot symbols in the 5 wheels, just to not do nothing, not bring me to the jackpot wheel or anything, the last jackpot symbol in the last wheel changed for a blue symbol…. I don't remember in which game happened. However, big scam. And on the online roulettes is crazy how many times 0 comes, or how the croupier can make repeat a number 3 times on a row, or make big variance all time, or make 0 come a lot.. at the end, is pretty obvious this small roulettes are not 100% random.
Reply
alex
10 April 2019
Comment from uk.trustpilot.com
Did a 13 accumulation and on West ham vs Chelsea said Chelsea was 1-1 and I cash out only to find out it was 2-0 you are thieves ask to speak to someone in charge, have to wait for a reply been 3 days. YOU ARE THIEVES POLICE SHOULD GET INVOLVED DISGUSTING SITE AND UNHELPFULL OPERATOR I MENTION A MUCH MONEY I'D SPENT DURING THEYEARS AND IT TAKING MONEY OUT OF MY DUAGTERS MOUTH AS I WAD ANGRY SO THEYVE CLOSED MY ACCOUNT AND NOW I CANNOT WITHDRAW THE MONEY. TTTHIEEEEVESSSS
Did a 13 accumulation and on West ham vs Chelsea said Chelsea was 1-1 and I cash out only to find out it was 2-0 you are thieves ask to speak to someone in charge, have to wait for a reply been 3 days. YOU ARE THIEVES POLICE SHOULD GET INVOLVED DISGUSTING SITE AND UNHELPFULL OPERATOR I MENTION A MUCH MONEY I'D SPENT DURING THEYEARS AND IT TAKING MONEY OUT OF MY DUAGTERS MOUTH AS I WAD ANGRY SO THEYVE CLOSED MY ACCOUNT AND NOW I CANNOT WITHDRAW THE MONEY. TTTHIEEEEVESSSS
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Aneil Singh
06 April 2019
Comment from uk.trustpilot.com
Had winning bets on my account with potential of winning £3,500 £7500 and slips dissappeared off my account and Ladbrokes couldn't do nothing apparently, what a coincidence hey, if I could upload chat script I would they are grade A c***s of the highest order.
Had winning bets on my account with potential of winning £3,500 £7500 and slips dissappeared off my account and Ladbrokes couldn't do nothing apparently, what a coincidence hey, if I could upload chat script I would they are grade A c***s of the highest order.
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The New Theorist
26 March 2019
Comment from uk.trustpilot.com
illegal and should be under inspection. The online slots are ridiculous. I have spent ages trying to get a bonus, the payouts were awful and it cost me a fortune trying to get bonuses, then when you actually get them they have the cheek to pay out nothing or less than your bet, I mean where are the payouts? I've been playing for 3 months now and I've not once ever experienced a profit, never mind the 93% pay out rate advertised. DO NOT go on this website online, they don't stay true to their payout claims and obviously have some deal going on with the gambling commission. Believe me it will all come out one day on the media that the gambling commission is corrupt. Literally the worst site I've played on second to virgin.
illegal and should be under inspection. The online slots are ridiculous. I have spent ages trying to get a bonus, the payouts were awful and it cost me a fortune trying to get bonuses, then when you actually get them they have the cheek to pay out nothing or less than your bet, I mean where are the payouts? I've been playing for 3 months now and I've not once ever experienced a profit, never mind the 93% pay out rate advertised. DO NOT go on this website online, they don't stay true to their payout claims and obviously have some deal going on with the gambling commission. Believe me it will all come out one day on the media that the gambling commission is corrupt. Literally the worst site I've played on second to virgin.
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Damian
21 March 2019
Comment from uk.trustpilot.com
Can't see why anyone would use this sham of a site when there's better ones out there the site is constantly down for maintenance but yet nothing ever improves there's also very slim chance of winning most rigged slots out there I put 200 pound on and played 50ps all the way and on occasion you might win a few pound never more then ten pound the wholes site is crap laggy glithy slow and rigged
Can't see why anyone would use this sham of a site when there's better ones out there the site is constantly down for maintenance but yet nothing ever improves there's also very slim chance of winning most rigged slots out there I put 200 pound on and played 50ps all the way and on occasion you might win a few pound never more then ten pound the wholes site is crap laggy glithy slow and rigged
Reply
Joseph Stewart
20 March 2019
Comment from uk.trustpilot.com
Barely played with ladbrokes for more then a couple of months before they restricted me to £5 and banned me from all promotions. My crime? Apparently those odds boosts they push in your face at every opportunity, and send out frequent emails to remind you to use them.... Yeah apparently they are actually not allowed to be used. And, of course, customer services said how "sorry" they are, all the while refusing to make any effort to lift the ban, so really not sorry in the slightest! Still, what more to expect from the GVC group and their incessant need to take over all UK bookmakers and ruin them!!
Barely played with ladbrokes for more then a couple of months before they restricted me to £5 and banned me from all promotions.
My crime? Apparently those odds boosts they push in your face at every opportunity, and send out frequent emails to remind you to use them…. Yeah apparently they are actually not allowed to be used.
And, of course, customer services said how "sorry" they are, all the while refusing to make any effort to lift the ban, so really not sorry in the slightest! Still, what more to expect from the GVC group and their incessant need to take over all UK bookmakers and ruin them!!
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Gary Coles
18 March 2019
Comment from uk.trustpilot.com
Daylight robbery, won £150 online roulette.. only for it to ‘automatically start to spin just as I was about to close the game, went on live chat to explain and all I got told was to ‘provide a screenshot’ or it didn’t happen.. how is it possible to provide screenshots of a game I was no longer on? Poor customer service too
Daylight robbery, won £150 online roulette.. only for it to ‘automatically start to spin just as I was about to close the game, went on live chat to explain and all I got told was to ‘provide a screenshot’ or it didn’t happen.. how is it possible to provide screenshots of a game I was no longer on? Poor customer service too
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Jacqueline Venter
15 March 2019
Comment from uk.trustpilot.com
I played Rainbow riches pot of gold on 50p/spin and put £820 trough the machine and the most I got out the machine was £30. Very poor payouts and I think very unfair! This was at ladbokes in Station Road Portslade.
I played Rainbow riches pot of gold on 50p/spin and put £820 trough the machine and the most I got out the machine was £30. Very poor payouts and I think very unfair! This was at ladbokes in Station Road Portslade.
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Demon Jase
06 March 2019
Comment from uk.trustpilot.com
Doesn't even deserve a 1 star went to withdraw money from my ladbrokes account. When clicking withdraw money came out of my account instead leaving me with no money. They then tell me I have to wait 24 hours for a withdraw request then 1 to 3 days for my money back. Completely disgraceful. Quick to take money but slow to admit mistake and correct it fraudsters!!!!!!!!
Doesn't even deserve a 1 star went to withdraw money from my ladbrokes account. When clicking withdraw money came out of my account instead leaving me with no money. They then tell me I have to wait 24 hours for a withdraw request then 1 to 3 days for my money back. Completely disgraceful. Quick to take money but slow to admit mistake and correct it fraudsters!!!!!!!!
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smith smith
13 May 2018
it usually has good offers on, the site is easy to navigate and i always find customer support to be friendly and helpful if you give them the same in return, occasionally there will be issues with the webpage but nothing as of yet to break my trust or warrant me from taking my bets elsewhere. Odds could be a bit better as well as in-play experience
it usually has good offers on, the site is easy to navigate and i always find customer support to be friendly and helpful if you give them the same in return, occasionally there will be issues with the webpage but nothing as of yet to break my trust or warrant me from taking my bets elsewhere. Odds could be a bit better as well as in-play experience
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Andrew M
27 February 2018
Poor layout and does not let you know which leg failed in your multiple bet
Poor layout and does not let you know which leg failed in your multiple bet
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sean smith
03 July 2019
Comment from uk.trustpilot.com
Ladbrokes casino STAY AWAY!!! won £730 on horses and cashed out but they left it in my pending withdrawal funny that it was the weekend and they didn't bother to withdraw it back to my bank, anyway as a result of this (my fault I know) I decided to give their slots a go and as a result lost the lot no bonuses no wins xxxx all I know it's all supposed to be random pay outs etc but the possibility of winning nothing is obviously fixed as I lost the money in instalments of £50 and hardly ever got above my initial deposit WASTE OF TIME don't be an mug like me
Ladbrokes casino STAY AWAY!!! won £730 on horses and cashed out but they left it in my pending withdrawal funny that it was the weekend and they didn't bother to withdraw it back to my bank, anyway as a result of this (my fault I know) I decided to give their slots a go and as a result lost the lot no bonuses no wins xxxx all I know it's all supposed to be random pay outs etc but the possibility of winning nothing is obviously fixed as I lost the money in instalments of £50 and hardly ever got above my initial deposit WASTE OF TIME don't be an mug like me