Ladbrokes PLAYER REVIEWS(466)

Karen Kent
30 June 2024
Comment from uk.trustpilot.com
Shocking site got no chance.Only used the bingo part of the site but only certain names actually win.For example out of 8 games playing emmerdale bingo one person won 12 times bit of a certain smell about this site !! Think Roland Rat and you'll be very close.

littlec
12 June 2024
Comment from uk.trustpilot.com
spent over £500 on slots in the last week, and the most i won was £30. Teasing with the features, but never win from them. Got fishing frenzy bonus 3 times but not once did I get a fisherman and a fish in the same spin.

gary v
10 June 2024
Comment from uk.trustpilot.com
i would give it less than 1 star if i could,total scam of a site been playing on the slots there for a while and does not matter what slot you play on they never even give you the feature no matter how much you play..done over 1000 spins on big bass at the races on 20 to 30p a spin and still have not had a feature!!!!! played the same game at many other sites and the most spins it normally takes is 100 to 150 never seen 1000 spins and not give a feature put £50 on today played at 20p a spin last 11 minutes and paid a total of £4!!! if you add all the wins together have emailed the gaming commision to look into them and waiting for a reply..DO NOT go near ladbrokes casino avoit at all costs!!!!!!

Tass lock
04 June 2024
Comment from uk.trustpilot.com
When you just watch ladbroke roulette live game, its look like you win every bets. When you put the real money and start playing. They just start scamming and automatic generated video ( looks like live) and you will lose all your money. Its 100% fake. Trust me. I am casino expert and I know everything about roulette game. No online live games are real now a days. They cheat people and people are rally fool wasted money online.

Jay
01 June 2024
Comment from uk.trustpilot.com
Ladcrooks have always been a terrible company. If thats what you can call it. The government just allow them to continue to steal money and rig their games with impunity.As for the free games dont even waste your time. They were bad before as of yesterday 31/05/24 they just got a whole lot worse! In 4 and a half months Ive not had a single win on their daily spin. Except the day they have everyone wins. I always get what replaced the no win. 3 free spins of which Ive had about 10p total from. On top of that they just started their new BS ladbucks scam. Where its around 66.66% in their favor for payouts. But make it sound out like its this great new thing that has you in mind. NO IT DOES NOT! Before win on the spin game and it paid 50p cash. Not you get 100 points. 300 points gets you 3 rigged spins. Also they have an expiry limit on as well. Ladcrooks threat us like gullible cash cows. Do not waste your time or money with this scumbag company. Sooner theyre shut down the better. Already moved to 2 other casinos and its the best thing Ive done. You should do the same!

steve oak
28 May 2024
Comment from uk.trustpilot.com
Your machines are just ripping people off !!! Such a scam when you have no chance against the computer program that is just there to take your money . If you do manage to get a win , it will be so small that it makes no difference to your money . Ladbrokes are the worst by far and they know it. Stay off their machines , they are Ladbrokes personal little piggy banks...... !!

Barnaby Pearson
26 May 2024
Comment from uk.trustpilot.com
Rigged online games, not realistic or fair. Cheating customers out of their money. Avoid at all costs.

cyrus sait
23 May 2024
Comment from uk.trustpilot.com
The way the numbers come in its just not possible

Arturas
22 May 2024
Comment from uk.trustpilot.com
Money laundering - be aware they run scam sites like: Gala Spins, Gala Bingo, Gala Casino. All of their sites and strategy - to wash money and no winnings in all of their sites. Worse sites - no fun, they will eat every pence you deposit! AVOID!

cyrus sait
22 May 2024
Comment from uk.trustpilot.com
Red black red black 18 times in a row not possible yesterday 12 reds in a row day before 15 even numbers in a row I know it can occasionally happen but not every time you hit the wheel no matter what time of day and why doesn't it ever work the other way when you can't lose ummmm

Arturas
21 May 2024
Comment from uk.trustpilot.com
Scam. The worse money laundering site. Avoid Gala Bingo, Gala Casino, Gala Spins - its the same Ladbrokes.

Customer
05 May 2024
Comment from uk.trustpilot.com
Deposited £200 early a month ago, didn't bet but they won't let me withdraw. From reading hundreds of bad reviews it seems this is par for the course for this ghastly Company.Looks like I need to use small claims court, completely daft I have to resort to this ZERO STARS

Elvis Mnc
28 April 2024
Comment from uk.trustpilot.com
Scammers, they just take people money

Rick Sucher
15 April 2024
Comment from uk.trustpilot.com
Wanted to bet on the Grand National, normally I do this at a local betting shop but was away for the Weekend so no local ones nearby. I went onto Ladbrokes website and registered. Once it had all my details, including bank, I went on to place bets. The race went ahead and I chose the winner with other 3 bets not winning. This didn't show on the account for a few hours. Finally it showed so not in a hurry I went to claim it 2 days later. I tried but i just got a message saying failed. In the end I had to go on live text, first with a robot and then an actual person. After 20 mins they said they had to put me onto another person which they took 15 minutes and then said I had to send proof of who I was - unbelievable - they took my money from Visa Debit card but would not put back on the same card card or Bank Transfer!!I told them it was ridiculous but they insisted and said it would take several days for their Finance people to decide to pay me or not - what???

Andrew Watts
13 April 2024
Comment from uk.trustpilot.com
The way the company can improve is sack all the website staff and employe some people that know what they are doing totally rubbish can't log in half the time keeps crashing

john thom
31 March 2024
Comment from uk.trustpilot.com
Useless web site, crashed again and can place bets.Can't cash in at important times and the site fecks up your computer.Don't bet online with this company.

Jon Mowat
30 March 2024
Comment from uk.trustpilot.com
I would give this company no stars whatsoever, if I could, but it won't let me do that. This whole site is designed to take your money, by hook, or by crook! When you query anything in customer services, they try and palm you off with lie, after lie, after lie. The fact of the matter is that they're nothing more than a bunch of thieves. The worst bookies, in the UK, by a country mile!!!!

John Dutton
27 March 2024
Comment from uk.trustpilot.com
fab bookies took my bet recently without any hassle but just round corner at shocking will hill refused says they have limit shocking go to ladbrokes they will look after you they did for me in blyth

the twins
22 March 2024
Comment from uk.trustpilot.com
As a new customer I must say its rubish welcome bonus paid nothing absolutly crap nice how to treat your customer and after couple of more deposit still nothing my balance went down I wasn't offered 10%of what I have spend so its rubish

Consumer
13 March 2024
Comment from uk.trustpilot.com
I registered for the free bets this week for Cheltenham, placed a qualifying bet after depositing my money on a football game (lost - fine), free bets awarded. I decided to use Ladbrokes to place my Wednesday bets for the races. Logged in last night to find my account closed and after correspondence with the customer services they claim to have conducted a security assessment and have closed my account, seizing my balance. This is disgusting- I’m a normal person who has used an offer, spent my own money doing so and have now had all of that taken without refund and my bets no longer standing. I can only see this as some kind of scam- advertise free bets then use some kind of excuse to close the account and get out of it, meanwhile receiving monies from customers. Disgusting. Will not let this go, UK gambling commission will be contacted.

Venetia
14 February 2024
Comment from uk.trustpilot.com
They are all ok while you are placing bets and taking your money but as soon as you have to get your money back, they don't want to give it to you.I have been waiting 2 months now to get my money back and they say that they need a bank statement which I am not going to get as it takes me 2 buses as the branch is 14 miles away and I am not going to ring them as it's a waste of money. I am not either as they suggested opening up a new Email address and setting up a new account with then just to only close the account down. I have given them my account details to pay the money back into, a copy of my passport, but no and now they won't even answer my emails. That Drew that is working for them needs sacking he has been as helpful as a chocolate teapot.I wouldn't mind it's only for £25 not thousands. They should just pay it back to me and extra to compensate for the inconvenience that it has caused me.Just don't use them or set up an online account with Ladbrokes they are the worst company in the world. Use Coral instead great customer service there.I definitely wouldn't recommend Ladbrokes to anyone.

Luke Sandor
10 February 2024
Comment from uk.trustpilot.com
Really Really BAD service to its own online costumers keeping them in business, someone needs to see what these are doing and someone needs to get the system changed, so i was playing slots today, played on Eye Of Horus with £20 and was eaten within 30 mins, I played 20p stake or each spin, system is disgusting, I would win 20p after 5x spins if I was lucky no-one gonna cash out and also not even a scatter win, and this shows that it urges players to keep playing making them think they gonna hit a bigger payout the more spins they play but really its a take take take game to them, well all online bookmakers like this now, I wouldn't recommend this bookmakers or any from my own experience now days, I've never really had a big payout that's made me open my eyes from this company. Hope these bad reviews get read by the right person one day to be able to fix this issue with all online bookmakers.

Barry T
10 February 2024
Comment from uk.trustpilot.com
Scam casino slots. Advertised RTP a lie. Dawn of Egypt bonus teased me 83, yes 83 times before I ran out of money. How is that legal? Hours of play & money gone with zero bonus. One day investigations will happen as they will scam the wrong people, & then I hope those responsible will be held accountable. I will be charging back the deposit via my bank as fraud as this is clearly what they are doing. False advertising suggesting it's possible for me to win. My spin history of thousands of spins demonstrates their lies. Statistically impossible.

Carl Pryce
06 February 2024
Comment from uk.trustpilot.com
I went in Ladbrokes shop in Henley on Thames and Jason the only staff member on duty let me go and play fruit machine. After 15 mins I went to the counter. Jason gave me a blank up and down look fo 10 seconds and told me I'm on there security system and he could not serve me! I said that's impossible as I have never been in that shop or any other before! I asked politely to see the picture and he turned computer screen around, I could see it definitely not me, only resemblance was guy on computer was bald like myself. Two young lads then came in and I said to Jason let them look as they would agree its not me! Jason refused and asked me to leave the premises. I'm respectable not aggressive and never been in trouble or refused entry or being removed from any premises up to my age of 56. Jason was pretty rude and made me feel like a criminal. I went outside shop and rang customer services to explain what had happened and vent my feeling of being treated in such a manner. She took my complaint but said I wouldn't recieve any feedback!! I would never go into one of there shops again and would suggest other respectable people boycott if they feel they could also get offended if similar happened. I've never been so insulted in all off my life. I understand shops need security butt a company like ladbookes could have easily realised the picture wasn't me if they had had second opinion or used face recognition software.

Ian Kaye
31 January 2024
Comment from uk.trustpilot.com
I'll never use ladbrokes again, after placing a £20 win on a dog I got my receipt and went back to watch race dog won at 11/4 when I went back for winnings was informed bet wasn't placed in time. I know it was because I had to wait for race to start. What would have happened to my 20 pounds if it had lostThe person on till could have informed me it was void bet before he knew result.

Dylan
27 January 2024
Comment from uk.trustpilot.com
Won money and stopped me from using the sports that I was making money on, always a lot of technical issues and money disappeared from account!

Jayne
25 January 2024
Comment from uk.trustpilot.com
scam site does nothing but take your money i won’t go near ladbrokes again

Jenny
17 January 2024
Comment from uk.trustpilot.com
I did bet on 27/11/2023 in Sunbury-On-Thames and I won my ticket but the Manager who work at the ladbrokes in Sunbury he didn't give me the money from winning ticket. And after day they send the email requirement me some documents and my bank-statement where my money I can bet my ticket. I did send everything but they didn't send me any email back about my money I won or reasons why they not pay me my won ticket. Now is 2 months already.

Mr Galpin
08 January 2024
Comment from uk.trustpilot.com
Ladbrokes 9 / 10Coral 9 / 10Paddy Power 8 / 10Sky Bet 7 / 10William Hill 0 / 10

Sean Allen
30 December 2023
Comment from uk.trustpilot.com
Placed a bet on. Quantum casino of £1.40 it showed that it was a ×250 so should of had a £350 pay out my number came in then it shut me out second time these have moved the goalposts to suit them selves

Robert Armishaw
27 December 2023
Comment from uk.trustpilot.com
I played deal or no deal 3 boxs all the same amount how is that even possible if the game is random

Neil Gauden
11 December 2023
Comment from uk.trustpilot.com
Poker is a scam! Don’t waste money on Ladbrokes poker. So many bad beats, had a bit luck on footy gambling(at least you can’t fix that) so thought I’d have a game of poker - same old, same old. Chip leaders rewarded with rubbish cards, so many flushes it’s unbelievable, so many runs on cards such as 4/7, mights as well go all in on everything, cos anything goes. Well, there are other gambling sites I can go to, and after 3 games of poker with sh!t beats, I’ve decided to withdraw my money and run. Not be seeing me until algorithm changes

Greg Collett
04 December 2023
Comment from uk.trustpilot.com
LADBROKES are crooks, they want people to come to there website to sign up and make an account with them, deposit money, but your not allowed to win, if you do then they close your account and take your money off you that you have on your balance, with no warning, so wen I contacted them they just said it’s a irreversible business decision and I won’t get a refund..just because I played slots,had small bets on the sports and won, when isn’t that what they want people to do ? Is play there games online, but because I won I get my money taken off me and my account closed..if there not prepared to lose like the punter is why they in this business

Brian McBain
03 December 2023
Comment from uk.trustpilot.com
Your FOBT's are an absolute disgrace! £1000 in today playing £1/2 spins for the sum total of about 4 bonuses paying dismal amounts!

jt
28 November 2023
Comment from uk.trustpilot.com
I made one bet of a decently sized amount of money, the same day I was limited to £1 bets. Joke of a company

Mr Newman
17 November 2023
Comment from uk.trustpilot.com
What a load of crap Ladbrokes poker is you play for 1 and a half hours to win a ticket then you play another 1 and half hours to win guess what another free ticket so you need to win to get any money in your poker balance and for 11c ticket goes up to 55c ticket and Ladbrokes thinks that good to waste anywhere up to 4 hours of your time for peanuts. Keep the good work up Ladbrokes you really know how to look after your customers.

Jeffrey Dix
03 November 2023
Comment from uk.trustpilot.com
I can see why ladbrokes is getting so many bad reviews. I'm 15800 down with this company. I have been a loyal customer for a long time. Before it was a good site to play on. You could get really decent payouts. But now it's horrendous. I have just lost £300 on big catch. Ironically that was what it was the catch of not paying out. £2 a spin got feature twice £28and 30. Maybe they should get rid of dick Turpin in charge of this company before all there customers leave in droves. Which would leave them bankrupt.

Skye S
24 October 2023
Comment from uk.trustpilot.com
Lots of bots on here you will not win this company somehow gets away with completely scamming all it's loyal players! Spin and go is completely full of Bots and they even take money out of it for instance 3 players pay $10 to play 95% of the time the prize will be $20 for all three and then you got to deal with the bot taking the rest of the money, Take you're money to a casino more real, More fair and less scam i'm not even sure how these are getting away with it but the money they must make is insane sadly it's the vulnerable old and addicted people more at the end of the line sad to think a company that already makes so much from it's players has to scam to get even more greedy at its best same with all other poker sites online, Stay away scam scam scam. If you do play here start marking the players you think is bots eventually you'll keep running into these bots again and again, Always the same move! They will fold any good hand you have and when it knows it will win then it will all in mostly 95% of the time easy to tell and i guess the government and commissioner allows it for they're pockets to be filled with taxes and commission.

Simon Mackey
18 October 2023
Comment from uk.trustpilot.com
Yet another woeful experience on Ladbrokes slots. God only knows how this company keeps going. I've never heard anything good about them.

Ryan
16 October 2023
Comment from uk.trustpilot.com
They took money from my account for no reason and ignore all my emails I send them. Don't know why it's legal for these companies to scam you

Skye S
12 October 2023
Comment from uk.trustpilot.com
Full of bot's very easy to spot over time playing with them only Poker games i find bots and they're quiet clear i have even put a marker on all bots and every time i run into them they play the same way, And always calls all ins when it knows it will win, You wont win here.

James O'Neill
10 October 2023
Comment from uk.trustpilot.com
The slots are a pure CON ,put a fortune in a sweet feck all back what's new here ,pure Bull ,stay clear of this site all give Notting back ,peanuts back CON

Renata
10 October 2023
Comment from uk.trustpilot.com
Horrific experience! Very very low payout, don’t waist your money here!!!

Lee Wagstaffe
08 October 2023
Comment from uk.trustpilot.com
Spent £110 in 15 mins on goonies hey you guys £1 spins zero bonuses most win was £6 thanks ladbrokes for the hard lesson time to rejoin gamstop and delete my ladbrokes account 😀 scam site!! No real chance of winning anything good steer clear!!

Bob
25 September 2023
Comment from uk.trustpilot.com
ladbrokes online Not too bad an online bookie however theres a few things that really could do with improvement and it surrounds their "free games"Firstly "slot rivals" be it normal or the "Fanzone version"The game is billed as "play against other players"When in fact you never play against other players it is ALWAYS bots (painfully obvious bots too)As they always target you no matter what the other "BOT/Players" have within the last few seconds. Plus the get chests / balls etc when you have no chance.It is painfully obvious that it has already been decided before you start if your going to get a prize or not.This is fine, but come on Ladbrokes be honestAnd Hungry Bear gaming the creaters of this platform - stop trying to pass it off as something it is not.The bots use other players names from across different platforms (And you never see those players on the leaderboard)Secondly the fanzone golden balls thing (nice idea, but you never win ever)On the plus side, theres some really good things like spins and horses and Fanzone odds for your favourite team which I really enjoy.(Just wish the free spins etc was on a larger variety of slots, I know how much slots are a rip off but do like to have a go with the "free spins" etc - occasionally will have a proper flutter on them if the slot looks fun - the free spins help me see how entertaining they are, which is why I think you should open them up to a greater variety)

Christopher Coulter
13 September 2023
Comment from uk.trustpilot.com
I’m writing this review solely because of their flagship free game they offer in Slot Rivals, never in my life have I played a game that infuriates me more. And the worst part is that it shouldn’t… as the prizes are that bad I shouldn’t have any hard feelings but honestly it’s absolutely horrific to play. The game is solely based on ‘if you don’t get a chest in the last 20 seconds your done for’, getting a high score early just puts a target on your head which is impossible to defend against, it will get to the last dying seconds and you’ll want to throw your £1000 phone across the room. To not get annoyed on this game is an impossibility, it’s flooded with bots and there’s nothing they can do about it.

Dawn Edwards
02 September 2023
Comment from uk.trustpilot.com
If i could give minus stars i would.I was blocked and blacklisted from their site and all their sister sites.For what?I have no idea.Apparently it was a business decision and no one can direct me to someone who can help me.I never even made a transaction on the site.After many protracted and down right patronising tweets no one can give me any information apart from its from a non customer facing part of the company and their God like presence makes decisions about peoples lives.Ive never used a site like this before and certainly will steer well clear of this scam site.Bunch of jokers.

Vikki Elkin
30 August 2023
Comment from uk.trustpilot.com
Never pay out in the online slots, it's a rarity in comparison to other sites, agree with all of the other reviews this company is all take and no give. Play elsewhere, probably more chance of winning the lottery millions than with these scammers.

Martin
27 August 2023
Comment from uk.trustpilot.com
the company changed beyond recognition and became just a gang of thieves. I've been a customer for several years and what I've seen in recent months is bad, I can't help but call them legal thieves is right on place.
alituck1234
03 July 2024
What on earth has happened to this site!!! It's disgusting... Haven't played on here for some time so the past couple of days I gave it a go and OMG I HAVE NEVER SEEN SO MANY DEAD SPINS IN MY LIFE!!!!! I WONT BE RECOMMENDING..........
What on earth has happened to this site!!!
It’s disgusting…
Haven’t played on here for some time so the past couple of days I gave it a go and OMG I HAVE NEVER SEEN SO MANY DEAD SPINS IN MY LIFE!!!!!
I WONT BE RECOMMENDING……….