Ladbrokes PLAYER REVIEWS(444)
Malcom Barton
24 March 2023
Comment from uk.trustpilot.com
I play the slots and I’ve noticed that if I play £1 I get a good game, win or lose, takes a while and enjoy the experience. If however I up it to £2 or more, I get less features, less wins, money goes really quickly??? Surely in a higher stake, win or lose, the chances of features and wins should be higher??? It doesn’t make sense that if you pay £100 on £1 a go it lasts so much longer than £200 on £2 a go but that seems to be the case every time
I play the slots and I’ve noticed that if I play £1 I get a good game, win or lose, takes a while and enjoy the experience. If however I up it to £2 or more, I get less features, less wins, money goes really quickly??? Surely in a higher stake, win or lose, the chances of features and wins should be higher??? It doesn’t make sense that if you pay £100 on £1 a go it lasts so much longer than £200 on £2 a go but that seems to be the case every time
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Holly
22 March 2023
Comment from uk.trustpilot.com
I put a £500 loss limit on my account per month to restrict it, went onto payment history and in the last 30 days I'm £791 down?! Never won a big amount on here either, got £100 once on lock of the Irish but other than that was a waste of time and they've gone over the loss limit, it's ridiculous!
I put a £500 loss limit on my account per month to restrict it, went onto payment history and in the last 30 days I’m £791 down?! Never won a big amount on here either, got £100 once on lock of the Irish but other than that was a waste of time and they’ve gone over the loss limit, it’s ridiculous!
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Mr Wright
18 March 2023
Comment from uk.trustpilot.com
I won money on their site, and as soon as I attempt to withdraw it they emailed me saying that the withdrawal failed due to an issue with my bank. I contacted my bank and confirmed there are no issues. I then tried to log back into my account to attempt another withdrawal and can see that it has been suspended. I was told to call the “reactivation line” to deactivate my account. They told me that the account would be reactivated within 24 hours, but that was 4 days ago. Every time I call I am just told “there is a high volume so the process is taking a long time”. They have over £300 of my winnings and will not even update me on what the problem is. This company are nothing but thieves.
I won money on their site, and as soon as I attempt to withdraw it they emailed me saying that the withdrawal failed due to an issue with my bank. I contacted my bank and confirmed there are no issues. I then tried to log back into my account to attempt another withdrawal and can see that it has been suspended. I was told to call the “reactivation line” to deactivate my account. They told me that the account would be reactivated within 24 hours, but that was 4 days ago. Every time I call I am just told “there is a high volume so the process is taking a long time”. They have over £300 of my winnings and will not even update me on what the problem is. This company are nothing but thieves.
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Brad Thomas
16 March 2023
Comment from uk.trustpilot.com
Long time customer with Ladbrokes. Never had any issues until one day I just randomly have my account closed. With my money still in. Absolute joke, no customer loyalty they literally just want to take your money and run.
Long time customer with Ladbrokes. Never had any issues until one day I just randomly have my account closed. With my money still in. Absolute joke, no customer loyalty they literally just want to take your money and run.
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Stephen Wright
07 March 2023
Comment from uk.trustpilot.com
Be careful if you make a deposit and for some reason it gets declined even if the funds are in your bank. I had a transaction declined and when I checked my bank account it had been taken out and not appeared in my gaming account. Now I am unable to get my deposit back from Ladbrokes as they keep telling me it was a successful transaction. Be very very careful!
Be careful if you make a deposit and for some reason it gets declined even if the funds are in your bank. I had a transaction declined and when I checked my bank account it had been taken out and not appeared in my gaming account. Now I am unable to get my deposit back from Ladbrokes as they keep telling me it was a successful transaction. Be very very careful!
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barry allen
05 March 2023
Comment from uk.trustpilot.com
Played all day spent hundreds of pounds and when the bonus finely came in I got a massive 67 pounds...its a joke...seriously don't waste your time or money and this was on alot of the slot games played...beware
Played all day spent hundreds of pounds and when the bonus finely came in I got a massive 67 pounds…its a joke…seriously don’t waste your time or money and this was on alot of the slot games played…beware
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Anthony Mead
09 February 2023
Comment from uk.trustpilot.com
I only bet small - had two £1.00 wins on 7th Feb. Barrier Peaks at M Rasen, 5/2 win and Holetown Hero at Taunto won 11/8. The returns should have been 5.88 at SP price but they paid 5.20. A rip off of 68 pence. The customer services checked it and said unless i had a grid card they pay you at early prices????
I only bet small – had two £1.00 wins on 7th Feb. Barrier Peaks at M Rasen, 5/2 win and Holetown Hero at Taunto won 11/8. The returns should have been 5.88 at SP price but they paid 5.20. A rip off of 68 pence. The customer services checked it and said unless i had a grid card they pay you at early prices????
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jm
03 February 2023
Comment from uk.trustpilot.com
Ladbrokes "let" you have a little win a couple of times a year. That's it. If you win anything over £20, I have noticed a pattern that if you play again, it takes another couple of months before you walk away with any sort of a decent win. Dont get me started on the free bets.Every time i try to access the game for the free spins, it never works. Funny that! Other games that I have won a few quid on in the past, when i try to play them again, they dont open oddly enough. Always says there is a problem and to reload, Impossible to get a full list of all the games offered as it takes forever for them to load so you are limited to the first four rows of games when you click on all. If you win about £5 or £6 on a couple of spins, you are best cashing out as from then on, you get nothing. Tonight, over 70 spins and not one decent win. 3p, 5p, 10p. Honestly believe Ladbrokes have gone downhill. Dont know if they have been taken over, but the fact I can see a pattern, they are definitley scammers. Dont waste your money on them.
Ladbrokes “let” you have a little win a couple of times a year. That’s it. If you win anything over £20, I have noticed a pattern that if you play again, it takes another couple of months before you walk away with any sort of a decent win. Dont get me started on the free bets.Every time i try to access the game for the free spins, it never works. Funny that! Other games that I have won a few quid on in the past, when i try to play them again, they dont open oddly enough. Always says there is a problem and to reload, Impossible to get a full list of all the games offered as it takes forever for them to load so you are limited to the first four rows of games when you click on all. If you win about £5 or £6 on a couple of spins, you are best cashing out as from then on, you get nothing. Tonight, over 70 spins and not one decent win. 3p, 5p, 10p. Honestly believe Ladbrokes have gone downhill. Dont know if they have been taken over, but the fact I can see a pattern, they are definitley scammers. Dont waste your money on them.
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James Moresby
02 February 2023
Comment from uk.trustpilot.com
This is how it goes...bet a small amount (mostly lose) but one or two occasions a year you may be granted access on their database to get a small win. When you do get up to 200 or 300 pounds on slots you will then naturally contiune to play ...but as you change bets or increase or decrease the bet you'll find nothing you do will change the outcome. You will just go down until you reach 0.00. I just had 300.00 and played £2.00 bet...nothing happened in 150 spins...not one bonus came! ...its not random it's them deciding what amount u will be granted and to take it all back if u contiune to play. This has happened 1000s times over the years so the pattern is established....it never changes...you'll also find if u keep a win in your account and go back in to try and play a bit more another time, that held money will be lost...regardless of time, date, month or year nor what game you choose..you will lose it all..nothing will generate....period. its fixed and Ladbrokes getting caught is the only hope
This is how it goes…bet a small amount (mostly lose) but one or two occasions a year you may be granted access on their database to get a small win. When you do get up to 200 or 300 pounds on slots you will then naturally contiune to play …but as you change bets or increase or decrease the bet you’ll find nothing you do will change the outcome. You will just go down until you reach 0.00. I just had 300.00 and played £2.00 bet…nothing happened in 150 spins…not one bonus came! …its not random it’s them deciding what amount u will be granted and to take it all back if u contiune to play. This has happened 1000s times over the years so the pattern is established….it never changes…you’ll also find if u keep a win in your account and go back in to try and play a bit more another time, that held money will be lost…regardless of time, date, month or year nor what game you choose..you will lose it all..nothing will generate….period. its fixed and Ladbrokes getting caught is the only hope
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Matt
01 February 2023
Comment from uk.trustpilot.com
Customer service and risk assessment team have the communication skills of cave men .. how on earth they get employed in a customer service roll is really scary. Good look if you get Marie out risk assessment can’t even string a sentence together the dope.
Customer service and risk assessment team have the communication skills of cave men .. how on earth they get employed in a customer service roll is really scary. Good look if you get Marie out risk assessment can’t even string a sentence together the dope.
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Bigburyboy
21 January 2023
Comment from uk.trustpilot.com
I enjoy the Ladbrokes site-unlike most punters I steer clear of the electronic slots. How punters expect to win against algorithms set against them is beyond me but that is for another day-I only play sports where I have a choice. I have a very small self imposed limit which I use for fun-I wanted to increase this after a long time to enjoy the Cheltenham Festival. You would think I was asking for a million pound mortgage-Bank Statements-Proof of Income-and I may as well say we are talking about a £25 a week increase-I simply refuse to hand over these sensitive documents-and here is the ridiculous thing-I have a Ladbrokes shop just a pleasant 15 minutes walk away-no limits-proof of ID-Proof of income-Proof of savings-not required-Where on earth is the common sense in that ?
I enjoy the Ladbrokes site-unlike most punters I steer clear of the electronic slots. How punters expect to win against algorithms set against them is beyond me but that is for another day-I only play sports where I have a choice. I have a very small self imposed limit which I use for fun-I wanted to increase this after a long time to enjoy the Cheltenham Festival. You would think I was asking for a million pound mortgage-Bank Statements-Proof of Income-and I may as well say we are talking about a £25 a week increase-I simply refuse to hand over these sensitive documents-and here is the ridiculous thing-I have a Ladbrokes shop just a pleasant 15 minutes walk away-no limits-proof of ID-Proof of income-Proof of savings-not required-Where on earth is the common sense in that ?
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Mr Colin Bell
17 January 2023
Comment from uk.trustpilot.com
Ladbrokes as went to the dogs and needs to be closed.spent hundreds on big bass and got 1 scatter on 1 pound bets won 12 pounds and the promotions are a complete joke.
Ladbrokes as went to the dogs and needs to be closed.spent hundreds on big bass and got 1 scatter on 1 pound bets won 12 pounds and the promotions are a complete joke.
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Col
10 January 2023
Comment from uk.trustpilot.com
Dear Ladbrokes,no one can get on your live chat,please update the masses on this complete waste of time...I recommend any new and current customers move to another betting site as Ladbrokes/coral couldn't care less about the customer!
Dear Ladbrokes,no one can get on your live chat,please update the masses on this complete waste of time…I recommend any new and current customers move to another betting site as Ladbrokes/coral couldn’t care less about the customer!
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Steven Coupland
09 January 2023
Comment from uk.trustpilot.com
Absalute bollacks played 300+ spins on fishin frenzy the big catch won 8 pound in 5p 10 p £1.50's dropping 1 scatter at a time no chance of bonus in 300 spins scam I know people who are closing account due to the scam on this site I recommend people do same not first time either big bass bonanza is crap no wins at all gold rush bonanza same stay away
Absalute bollacks played 300+ spins on fishin frenzy the big catch won 8 pound in 5p 10 p £1.50’s dropping 1 scatter at a time no chance of bonus in 300 spins scam I know people who are closing account due to the scam on this site I recommend people do same not first time either big bass bonanza is crap no wins at all gold rush bonanza same stay away
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Gary Watson
08 January 2023
Comment from uk.trustpilot.com
Ladbrokes don’t have a good Help system and Always crashes mid games and Every bonus free spins doesn’t allow me on that specific game!!
Ladbrokes don’t have a good Help system and Always crashes mid games and Every bonus free spins doesn’t allow me on that specific game!!
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John Moss
27 December 2022
Comment from uk.trustpilot.com
just joined today 27th decemberhad little THANK GODdeposited £6.00 lost three poundstried to deposit another £5.00would not let me only £3.11 which you carnt do it as to be £5.00RANG CUSTOMER SERVICES SPOKE TO A IDIOT IN THE PILLIPPINESall f-----g service centres are now in the f---g phillippines in this country even sainburys.good job i did not deposit £100AVIOD THIS F---G STUPID FIRM LADBROKESthey dont give a thing as long as they get you moneyAVOID.. will cancel my account try once more tomorrowi will pact horse race betting up now its f----g rigged anyway F----K THEMHow THE HELL WOULD YOU TRUST A FIRM LIKE LADBROKES.... WITH A CUSTOMER SERVICES CENTRE IN THE PHILLIPPINES AVOID LIKE THE PLAGUE
just joined today 27th decemberhad little THANK GODdeposited £6.00 lost three poundstried to deposit another £5.00would not let me only £3.11 which you carnt do it as to be £5.00RANG CUSTOMER SERVICES SPOKE TO A IDIOT IN THE PILLIPPINESall f—–g service centres are now in the f—g phillippines in this country even sainburys.good job i did not deposit £100AVIOD THIS F—G STUPID FIRM LADBROKESthey dont give a thing as long as they get you moneyAVOID.. will cancel my account try once more tomorrowi will pact horse race betting up now its f—-g rigged anyway F—-K THEMHow THE HELL WOULD YOU TRUST A FIRM LIKE LADBROKES…. WITH A CUSTOMER SERVICES CENTRE IN THE PHILLIPPINES AVOID LIKE THE PLAGUE
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Julian
27 December 2022
Comment from uk.trustpilot.com
The withdraw system using Grid card, is awful. If you managed to somehow win over 1000£ you can not windrow it straight away, apparently there is a "limit" that no one said anything about. Spent one hour in the shop just to tell me that they can not give me money as there is a limit. I had to go online to customer service, and that was no help as the guys from the shop still refused to do what the customer service advised. managed to get with Grid on the phone and after 1 hour wait i spoke with someone to raise that limit that I was not aware. By the time they raised the limit I lost all that money. Thanks' a lot Ladbrokes for making withdraw so hard... for people actually to keep the money there for longer and to gamble again... Will never use your service... thanks for nothing, hope in one day you'll collapse
The withdraw system using Grid card, is awful. If you managed to somehow win over 1000£ you can not windrow it straight away, apparently there is a “limit” that no one said anything about. Spent one hour in the shop just to tell me that they can not give me money as there is a limit. I had to go online to customer service, and that was no help as the guys from the shop still refused to do what the customer service advised. managed to get with Grid on the phone and after 1 hour wait i spoke with someone to raise that limit that I was not aware. By the time they raised the limit I lost all that money. Thanks’ a lot Ladbrokes for making withdraw so hard… for people actually to keep the money there for longer and to gamble again… Will never use your service… thanks for nothing, hope in one day you’ll collapse
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Mr Cocoa
23 December 2022
Comment from uk.trustpilot.com
I’m having endless amounts of bad beats playing poker, never seem to get this much during live games.One example:I had a tight image on a tourney BH £5.50. Been folding relentlessly and it was early in the game. I was UTG and dealt ATs. I raised 5x big blind, (way over normal to demonstrate strength).Donk calls in late position KJo everyone else folds. Flop comes: T, T, 8I overbet the flop 2x pot. Donk for some reason reraises me x2. I call.Turn comes a J. I go all in. Donk calls and then makes another Jack on the river wins the pot.Now fair enough these things happen but it doesn’t make sense, I’m finding I’m always getting in situations like this where I’m the clear favourite to win but still just not me up losing, I have a whole notepad full of bad beat situations and never seem to get paid off for playing better.Does anyone else have the same experience ? It just doesn’t seem legit the rate at which I’m losing, I’m at the point I just expect to lose even if I’m 95% favourite to win on the turn. It’s a joke, don’t play online, play live I get results when I play there, never get anything at Ladbrokes. SCAM.
I’m having endless amounts of bad beats playing poker, never seem to get this much during live games.One example:I had a tight image on a tourney BH £5.50. Been folding relentlessly and it was early in the game. I was UTG and dealt ATs. I raised 5x big blind, (way over normal to demonstrate strength).Donk calls in late position KJo everyone else folds. Flop comes: T, T, 8I overbet the flop 2x pot. Donk for some reason reraises me x2. I call.Turn comes a J. I go all in. Donk calls and then makes another Jack on the river wins the pot.Now fair enough these things happen but it doesn’t make sense, I’m finding I’m always getting in situations like this where I’m the clear favourite to win but still just not me up losing, I have a whole notepad full of bad beat situations and never seem to get paid off for playing better.Does anyone else have the same experience ? It just doesn’t seem legit the rate at which I’m losing, I’m at the point I just expect to lose even if I’m 95% favourite to win on the turn. It’s a joke, don’t play online, play live I get results when I play there, never get anything at Ladbrokes. SCAM.
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Mike Johnston
15 December 2022
Comment from uk.trustpilot.com
No joy getting my £100 i won. SO ACCOUNT CLOSED. god it feels good. Very liberating
No joy getting my £100 i won. SO ACCOUNT CLOSED. god it feels good. Very liberating
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William
13 December 2022
Comment from uk.trustpilot.com
I played over 1000 spins on Ladbrokes gaming and never got onto the bonus once ! I entered a live chat to ask why there slot was all take take take , they replyed with " are you having fun with Ladbrokes " I said no as the bonus game makes it fun and I never got to play a bonus within all the spins I'd played . Now the next reply was epic . " we would advise you to close your account down if its not fun " I said , it goes to show how much you value me as a customer . They ended the chat and blocked my account . True story . Don't give these clowns a penny as you will be left feeling cheated, used and bullied . Utter scum of this earth !
I played over 1000 spins on Ladbrokes gaming and never got onto the bonus once ! I entered a live chat to ask why there slot was all take take take , they replyed with ” are you having fun with Ladbrokes ” I said no as the bonus game makes it fun and I never got to play a bonus within all the spins I’d played . Now the next reply was epic . ” we would advise you to close your account down if its not fun ” I said , it goes to show how much you value me as a customer . They ended the chat and blocked my account . True story . Don’t give these clowns a penny as you will be left feeling cheated, used and bullied . Utter scum of this earth !
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Mike Johnston
12 December 2022
Comment from uk.trustpilot.com
I had my daily free spin on the wheel. landed on the £100 pounds, got a message saying well done we have credited your account, they didn't. I have won the hundred pounds once before got paid. Not this time. Been with them 10 years Have bet £1000s poor show. Will close account today.
I had my daily free spin on the wheel. landed on the £100 pounds, got a message saying well done we have credited your account, they didn’t. I have won the hundred pounds once before got paid. Not this time. Been with them 10 years Have bet £1000s poor show. Will close account today.
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lawaz waz
09 December 2022
Comment from uk.trustpilot.com
Scam!!! Don't even give you a chance to play. Eat everything
Scam!!! Don’t even give you a chance to play. Eat everything
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Fay Raven
05 December 2022
Comment from uk.trustpilot.com
As casinos go it’s ok, had a couple of little wins but some of the games are shocking!!“Lucky Christmas” I think not, £16 and won .20p no bonus spins.There’s a lot of the slots really programmed up on the poor reward, that’s what you must remember…. The games are programmed to win and make profit ??♀️
As casinos go it’s ok, had a couple of little wins but some of the games are shocking!!“Lucky Christmas” I think not, £16 and won .20p no bonus spins.There’s a lot of the slots really programmed up on the poor reward, that’s what you must remember…. The games are programmed to win and make profit ??♀️
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Scott Cameron
24 November 2022
Comment from uk.trustpilot.com
Ladbrokes poker absolutely garbage stay away from this scam company.
Ladbrokes poker absolutely garbage stay away from this scam company.
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genie
23 November 2022
Comment from uk.trustpilot.com
I played a free instant spin as part of a promotion. It’s a daily spin promotion. When I played on this occasion it landed on 100. I took a screenshot, which is date and time stamped. The arrow landed right in the middle of the 100 section so there can’t be any doubt. Anyway I contacted ladbrokes and included the screenshot. They said I won 3 free spins. I feel cheated. I won fair and square, and the screen shot shows where the arrow landed. Ladbrokes should pay out the prizes they offer. I am a loyal customer, and they should do the right thing and pay what I won.
I played a free instant spin as part of a promotion. It’s a daily spin promotion. When I played on this occasion it landed on 100. I took a screenshot, which is date and time stamped. The arrow landed right in the middle of the 100 section so there can’t be any doubt. Anyway I contacted ladbrokes and included the screenshot. They said I won 3 free spins. I feel cheated. I won fair and square, and the screen shot shows where the arrow landed. Ladbrokes should pay out the prizes they offer. I am a loyal customer, and they should do the right thing and pay what I won.
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Michelle Greenwood
20 November 2022
Comment from uk.trustpilot.com
Im sick to death of this site enjoying others far better took myself off for 6 weeks your loss ladbrokes
Im sick to death of this site enjoying others far better took myself off for 6 weeks your loss ladbrokes
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Nosher
18 November 2022
Comment from uk.trustpilot.com
Can you contact me so we can arrange to pay the money you owe me as I cannot log into my account.I assume you were not thinking of keeping the money was you?Regards Username mat176176
Can you contact me so we can arrange to pay the money you owe me as I cannot log into my account.I assume you were not thinking of keeping the money was you?Regards Username mat176176
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Bridget Biggane
14 November 2022
Comment from uk.trustpilot.com
LADBROKES REFUSES TO RETURN MY MONEY - THEY HAVE STOOPED TO STEALING CUSTOMERS' FUNDS. THEY NEED TO BE REPORTED TO THE POLICE THIS IS FRAUD AND THEFT. I HAVE £50 POUNDS IN MY ACCOUNT - AND THEY REFUSE TO LET ME WITHDRAW MY MONEY. I SHALL REPORT THIS TO EVERY MEDIA OUTLET AND LET THE PUBLIC KNOW ABOUT THIS DISGRACEFUL -- AND ILLEGAL - ACT. DO NOT BET WITH LADBROKES - THEY'LL STEAL YOUR MONEH.
LADBROKES REFUSES TO RETURN MY MONEY – THEY HAVE STOOPED TO STEALING CUSTOMERS’ FUNDS. THEY NEED TO BE REPORTED TO THE POLICE THIS IS FRAUD AND THEFT. I HAVE £50 POUNDS IN MY ACCOUNT – AND THEY REFUSE TO LET ME WITHDRAW MY MONEY. I SHALL REPORT THIS TO EVERY MEDIA OUTLET AND LET THE PUBLIC KNOW ABOUT THIS DISGRACEFUL — AND ILLEGAL – ACT. DO NOT BET WITH LADBROKES – THEY’LL STEAL YOUR MONEH.
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Celal Can Orhan
13 November 2022
Comment from uk.trustpilot.com
On Telegraph UK Casino offers, they advertise 100 free spins valued at 10p with no wagering requirements and the £50 welcome offer on top. However, when I clicked, it didn't activate. What I saw was the general £50 welcome offer with wagering rules. Although I have explained I wanted to upload my web history for her to see where I visited Ladbrokes from, the agent wrote this nonsense copy-pasted message and left no choice but to terminate my account:"As I've mentioned earlier, we are aware that some links to this Promotion may be posted on other sites or through forums or the information that the potential customer received may have been forwarded on to other persons who didn't receive the genuine offer from us. If we determine, acting reasonably, that you did NOT receive this particular promotion as an intended exclusive targeted recipient, we will not honor this promotion."
On Telegraph UK Casino offers, they advertise 100 free spins valued at 10p with no wagering requirements and the £50 welcome offer on top. However, when I clicked, it didn’t activate. What I saw was the general £50 welcome offer with wagering rules. Although I have explained I wanted to upload my web history for her to see where I visited Ladbrokes from, the agent wrote this nonsense copy-pasted message and left no choice but to terminate my account:”As I’ve mentioned earlier, we are aware that some links to this Promotion may be posted on other sites or through forums or the information that the potential customer received may have been forwarded on to other persons who didn’t receive the genuine offer from us. If we determine, acting reasonably, that you did NOT receive this particular promotion as an intended exclusive targeted recipient, we will not honor this promotion.”
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Oliver Wilson
10 November 2022
Comment from uk.trustpilot.com
Dont recommend!! This is the worst betting company I have come across. They are so quick to take your deposit money off you then when you win something they hold onto your money and ask for all the proof in the world before they even consider handing it over.
Dont recommend!! This is the worst betting company I have come across. They are so quick to take your deposit money off you then when you win something they hold onto your money and ask for all the proof in the world before they even consider handing it over.
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Mr Newman
09 November 2022
Comment from uk.trustpilot.com
This company as no clue how to run an online site. Every time you go on their free games low and behold, they don't work. Well done Ladbrokes keep up the good work (NOT)
This company as no clue how to run an online site. Every time you go on their free games low and behold, they don’t work. Well done Ladbrokes keep up the good work (NOT)
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Postman1
07 November 2022
Comment from uk.trustpilot.com
Well what a joke of a site Ladbrokes is and to think that it was once held in high esteem. I have now been banned by the feelings police because I joked that I was losing so much money on Roulette that I would have to sell the wife. My account has now been limited to a minimal amount per month and I am also banned. My advice is to take the welcome bonus on offer (that's if you don't have withdrawal issues) then leave.Username: Toffee11235
Well what a joke of a site Ladbrokes is and to think that it was once held in high esteem. I have now been banned by the feelings police because I joked that I was losing so much money on Roulette that I would have to sell the wife. My account has now been limited to a minimal amount per month and I am also banned. My advice is to take the welcome bonus on offer (that’s if you don’t have withdrawal issues) then leave.Username: Toffee11235
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Lee dolmor
04 November 2022
Comment from uk.trustpilot.com
I withdraw r transaction equaking just under 70 pound 4 days later they still aint paid. Ive rang then ive emailed which they didnt reply to on rwo occassions and they said it had been processed. It hasnt been processed as not in my bank. I rang the bank up and the faukt is not on there part. I have the id numbers and the bank statments and everytime call them to sort it out they fob me off. I want to make a formal conplaint and get my money but i can only get in touch wuth advisors noone else
I withdraw r transaction equaking just under 70 pound 4 days later they still aint paid. Ive rang then ive emailed which they didnt reply to on rwo occassions and they said it had been processed. It hasnt been processed as not in my bank. I rang the bank up and the faukt is not on there part. I have the id numbers and the bank statments and everytime call them to sort it out they fob me off. I want to make a formal conplaint and get my money but i can only get in touch wuth advisors noone else
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Rachel Coppin
02 November 2022
Comment from uk.trustpilot.com
I used a free £1 bet and won 90p taking my balance to £4.90. Ladbrokes blocked my account and harassed me with emails and calls to discuss 'responsible gambling' and do a 'wellness check' to see if I can 'afford my level of betting' (never more than £1 each way, once every few months). They refused to discuss this via live chat so I have to wait for a call tomorrow for them to decide if I can have my £4.90 back. I am in no doubt that my lack of spending is the issue, and suspect this is a sales call as putting the phone down without leaving a message is not suitable behaviour for a 'welfare check'. This feels like a scam call. Betting companies such as Ladbrokes only really want gambling addicts as customers, so I will close my account if I am allowed, with or without my £4.90!
I used a free £1 bet and won 90p taking my balance to £4.90. Ladbrokes blocked my account and harassed me with emails and calls to discuss ‘responsible gambling’ and do a ‘wellness check’ to see if I can ‘afford my level of betting’ (never more than £1 each way, once every few months). They refused to discuss this via live chat so I have to wait for a call tomorrow for them to decide if I can have my £4.90 back. I am in no doubt that my lack of spending is the issue, and suspect this is a sales call as putting the phone down without leaving a message is not suitable behaviour for a ‘welfare check’. This feels like a scam call. Betting companies such as Ladbrokes only really want gambling addicts as customers, so I will close my account if I am allowed, with or without my £4.90!
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DANIEL WESTON
02 November 2022
Comment from uk.trustpilot.com
Thank you for the great work from Gerald, helping me with my questions and willing to guide me step by step, to figure out something. You have a great team member don't let him go lol. Thank you again Gerald
Thank you for the great work from Gerald, helping me with my questions and willing to guide me step by step, to figure out something. You have a great team member don’t let him go lol. Thank you again Gerald
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McKinley Sayers
22 October 2022
Comment from uk.trustpilot.com
If I couldOf put a zero star I would absolute disgrace of a site also run by GALA may I add , kept suspending my bets and not updating football scores when the teams I backed were winning also customer service is SHI@£!!!
If I couldOf put a zero star I would absolute disgrace of a site also run by GALA may I add , kept suspending my bets and not updating football scores when the teams I backed were winning also customer service is SHI@£!!!
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Mr Newman
22 October 2022
Comment from uk.trustpilot.com
What a load of rubbish their site is when you cannot deposit place bets or use your bonuses, getting message betting service unavailable
What a load of rubbish their site is when you cannot deposit place bets or use your bonuses, getting message betting service unavailable
Reply
dmcoleman marc
22 October 2022
Comment from uk.trustpilot.com
I gamble responsibly. Very occasionally put on a bit of money here and there. Sometimes strike lucky and win in the 10s.Ladbrokes decided to block access to my account and refuse a withdrawal request of £90, because obviously I'm a threat to their profits with such huge winnings!
I gamble responsibly. Very occasionally put on a bit of money here and there. Sometimes strike lucky and win in the 10s.Ladbrokes decided to block access to my account and refuse a withdrawal request of £90, because obviously I’m a threat to their profits with such huge winnings!
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Jen
09 October 2022
Comment from uk.trustpilot.com
Won’t let me withdraw my money just keeps reversing the withdrawal then blaming my bank. Funnily enough it lets me gamble with the money though. Joke
Won’t let me withdraw my money just keeps reversing the withdrawal then blaming my bank. Funnily enough it lets me gamble with the money though. Joke
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Anthony Dunn
03 October 2022
Comment from uk.trustpilot.com
been using ladbrokes for 2years or so with lock down cant fault really web site can be slow but apart from that fine
been using ladbrokes for 2years or so with lock down cant fault really web site can be slow but apart from that fine
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Soulmates Forever
30 September 2022
Comment from uk.trustpilot.com
complete joke site where they use bots and never an answer. just spending so fat 1 hour on the chat and 30 mins on the phone for no answer as yet... keep away from this site it is a sham,,, they never answer phones or reply to the chat
complete joke site where they use bots and never an answer. just spending so fat 1 hour on the chat and 30 mins on the phone for no answer as yet… keep away from this site it is a sham,,, they never answer phones or reply to the chat
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Paul
25 September 2022
Comment from uk.trustpilot.com
Not been with this site long but its just problem after problem. Freebies and promotions are poor, my 123 predictions suddenly disappeared! Thought the name ladbrokes would mean something but alas I was wrong
Not been with this site long but its just problem after problem. Freebies and promotions are poor, my 123 predictions suddenly disappeared! Thought the name ladbrokes would mean something but alas I was wrong
Reply
Mr Dean Colcombe
23 September 2022
Comment from uk.trustpilot.com
Awful. You have to try and chase your winnings but there is no phone number to call. Only FAQ and chat that don’t work! Bet365 is 100% Better ??
Awful. You have to try and chase your winnings but there is no phone number to call. Only FAQ and chat that don’t work! Bet365 is 100% Better ??
Reply
Jay Jay
21 September 2022
Comment from uk.trustpilot.com
Outright lied lifetime banned with ladbrokes stating due to their safer gambling policy!! This was after I complained about them restricting my account to 100 pound a month. As they had no basis I had ladbrokes for years some months i don't use oher I do but very lightly this month was an exception and the reason being this my stating cost was normal nothing special and certainly not to high at all overall I was up around 3.5k I used those winning on and off to enjoy bets and activities I was using the money I won to continue playing and win this was then when ladbrokes decides to twist it to safer gambling suggesting I have a gambling prob which they clarify is lie by giving me a life time ban. It is outrageous they accused me of having gambling problems and using these lies with out any evidence apart from me winning and taking over 7.5 k of them within the month its shameful how they act and how they lie they could have been upfront and been honest that due to me winning large amounts they are banning me from using their service. They won't do this though as who would want to use ladbrokes knowing you can only use there platform to loose as if u win u get a lifetime ban...... Well good job I managed to screenshot my history all my deposits and also this month with my winnings and share it in as many places possible as no company even ladbrokes have no rights to say I have an addiction without clear and supporting facts or evidence all while on short my messages will be clear use ladbrokes to loose once u win u will enjoy your life time ban and being accused without basis or facts pure shameful and disrespect to customers .
Outright lied lifetime banned with ladbrokes stating due to their safer gambling policy!! This was after I complained about them restricting my account to 100 pound a month. As they had no basis I had ladbrokes for years some months i don’t use oher I do but very lightly this month was an exception and the reason being this my stating cost was normal nothing special and certainly not to high at all overall I was up around 3.5k I used those winning on and off to enjoy bets and activities I was using the money I won to continue playing and win this was then when ladbrokes decides to twist it to safer gambling suggesting I have a gambling prob which they clarify is lie by giving me a life time ban. It is outrageous they accused me of having gambling problems and using these lies with out any evidence apart from me winning and taking over 7.5 k of them within the month its shameful how they act and how they lie they could have been upfront and been honest that due to me winning large amounts they are banning me from using their service. They won’t do this though as who would want to use ladbrokes knowing you can only use there platform to loose as if u win u get a lifetime ban…… Well good job I managed to screenshot my history all my deposits and also this month with my winnings and share it in as many places possible as no company even ladbrokes have no rights to say I have an addiction without clear and supporting facts or evidence all while on short my messages will be clear use ladbrokes to loose once u win u will enjoy your life time ban and being accused without basis or facts pure shameful and disrespect to customers .
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MYOB
18 September 2022
Comment from uk.trustpilot.com
Avoid tem! Been using for years. Used to do OK now constantly lose. Not having problems any where but this so called casino. Dont waste your money!
Avoid tem! Been using for years. Used to do OK now constantly lose. Not having problems any where but this so called casino. Dont waste your money!
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Alecia Oremade
05 September 2022
Comment from uk.trustpilot.com
Genuinely wish I had checked their reviews here before becoming a customer. They sent me a sign up bonus offer that they not only failed to deliver on, but then basically called me a liar by saying they had no record of sending me any such offer. Despite the message being sent to my account mailbox o n THEIR server... now other than telling me someone will get back to me within 24 hours for the last 10 day, there has been 0 updates. Absolutely disgusted that they are allowed to get away with scamming people like this.
Genuinely wish I had checked their reviews here before becoming a customer. They sent me a sign up bonus offer that they not only failed to deliver on, but then basically called me a liar by saying they had no record of sending me any such offer. Despite the message being sent to my account mailbox o n THEIR server… now other than telling me someone will get back to me within 24 hours for the last 10 day, there has been 0 updates. Absolutely disgusted that they are allowed to get away with scamming people like this.
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amanda jackson
01 September 2022
Comment from uk.trustpilot.com
10k spins no bonus on bonanza what have you done have you tampered with it you horrible cheating cNUTS it’s ok cos i know my accounts been tampered with i’m compiling all this evidence and i will bring you down if it’s the last thing i so vile cheating scum whatever they’ve done on there servers they’ve made bonuses not drop i’m not saying all customers but my experience is my accounts been tampered with imean 10k spins without a bonus on bonanza over a periodof 3 months how is that random ornormal? book of dead again no bonuses over 3 months. extra juicy megaways again months no bonus, this is criminal and i’m gonna get my day with you lot incourt
10k spins no bonus on bonanza what have you done have you tampered with it you horrible cheating cNUTS it’s ok cos i know my accounts been tampered with i’m compiling all this evidence and i will bring you down if it’s the last thing i so vile cheating scum whatever they’ve done on there servers they’ve made bonuses not drop i’m not saying all customers but my experience is my accounts been tampered with imean 10k spins without a bonus on bonanza over a periodof 3 months how is that random ornormal? book of dead again no bonuses over 3 months. extra juicy megaways again months no bonus, this is criminal and i’m gonna get my day with you lot incourt
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Lokesh Kumar Dwivedi
30 August 2022
Comment from uk.trustpilot.com
They sucked my 2800 pound no return and bLocked me.without any reason. No return only taking money live casino are very bad here . I'm Sport.betting cash out policy is worst .. William hill best in all.aspects .. Shame on Ladbrokes who blocked my account but thanks atleast no more loss. A person loses thousands pound they give bonus 10 p 5p ete shame
They sucked my 2800 pound no return and bLocked me.without any reason. No return only taking money live casino are very bad here . I’m Sport.betting cash out policy is worst .. William hill best in all.aspects .. Shame on Ladbrokes who blocked my account but thanks atleast no more loss. A person loses thousands pound they give bonus 10 p 5p ete shame
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Steve
28 August 2022
Comment from uk.trustpilot.com
Women's Euro Soccer: England 1 - 0 Germany - but not on Ladbrokes who failed to pay out and failed to answer my email. My advice: find another bookie
Women’s Euro Soccer: England 1 – 0 Germany – but not on Ladbrokes who failed to pay out and failed to answer my email. My advice: find another bookie
Reply
Name discreet
25 March 2023
Comment from uk.trustpilot.com
Ladbrokes and coral are linked. Two big bookie giants which are raking in millions. And its very hard to win on there websites. Very controlled, especially playing their slots and games. I think fair play polices with their slots and games need to review. The way how the set algorithm with them is not possible to win big of them.when slots first came out it was possible. When playing for long there is a time they will pay out. Nowadays, they don't. If you lucky to get a free spin during play nowadays, then that's it. They don't give free play often. Because the government cracked down on bookies because of people who last big amount of cash then complained. Whenever using bookies sites to gamble. Within a hour of play they start to send annoying popups to leave the their sites. It mostly happens when losing. And if you don't leave will never ever win anything, because they monitored the player which I think not right. They keep saying gambling is fun which is completely rubbish. Customers should take it as fun while they take it as money making business. With them saying Customers should take it as fun is to cover themselves. Bookies slots and games need to review because they are not within the fair play policies. They configured them so it's impossible to win off them.unlike when they just came out. Their algorithm configuration is absolutely ridiculous. And the government making crazy money off them while ripping off Customers. Then annoying customers with their annoying so call safety restrictions when playing online.
Ladbrokes and coral are linked. Two big bookie giants which are raking in millions. And its very hard to win on there websites. Very controlled, especially playing their slots and games. I think fair play polices with their slots and games need to review. The way how the set algorithm with them is not possible to win big of them.when slots first came out it was possible. When playing for long there is a time they will pay out. Nowadays, they don’t. If you lucky to get a free spin during play nowadays, then that’s it. They don’t give free play often. Because the government cracked down on bookies because of people who last big amount of cash then complained. Whenever using bookies sites to gamble. Within a hour of play they start to send annoying popups to leave the their sites. It mostly happens when losing. And if you don’t leave will never ever win anything, because they monitored the player which I think not right. They keep saying gambling is fun which is completely rubbish. Customers should take it as fun while they take it as money making business. With them saying Customers should take it as fun is to cover themselves. Bookies slots and games need to review because they are not within the fair play policies. They configured them so it’s impossible to win off them.unlike when they just came out. Their algorithm configuration is absolutely ridiculous. And the government making crazy money off them while ripping off Customers. Then annoying customers with their annoying so call safety restrictions when playing online.