Ladbrokes PLAYER REVIEWS(444)
Matthew Whitehouse
11 November 2021
Comment from uk.trustpilot.com
Terrible online bookiesLiterally no wins at all on the slot games. No in game features. Haven't even had a sniff of a withdrawal and now they want all sorts of id. Why am I going to send important documents to a bookies I hardly heard off. Keep well away if you value your hard earn cash
Kris Allen
10 November 2021
Comment from uk.trustpilot.com
Horrendous site for gaming, the only thing it does well is take deposits. All the games seem to sap your balance very quickly rarely hit a bonus and if you do the return is minimal and annoyongly games regularly crash. Also found that Betfair daily bonus is linked to how much you spend, deposit nothing you get nothing. Played the free Pinball bonus for 14 days straight and lost everytime, when you do actually win its usually a 20p bingo card or 2 x 10p free spins !!?? Other sites such as Bet365 regularly give £5 free bet or 10 free spins, thats a bonus and you dont have to deposit to get it! Betfair is one to stay clear of.
Lee
10 November 2021
Comment from uk.trustpilot.com
I play slots sometimes and theres a great selection of games.the downfall is the loading speed.also you cant deposit from the slot page you have to return to the main page.other than that great games
ray
10 November 2021
Comment from uk.trustpilot.com
great for free bets
john
10 November 2021
Comment from uk.trustpilot.com
Initially thought they seemed OK but after using them for a good few months now they are just as bad if not worse than the other gambling companies. Games roulette games are terrible really need investigating not just fobbing customers off with games are random regulated etc. Hopeless bonuses with huge wagering requirements will be closing my account. Probably one to avoid
Marius
10 November 2021
Comment from uk.trustpilot.com
very weak I can not win anything for a year and something I still lose does not pay this casino
Daniel
10 November 2021
Comment from uk.trustpilot.com
Excellent games, fast payouts fantastic bonus's
Chantelle Wadrup
10 November 2021
Comment from uk.trustpilot.com
Haven't won in a while now ..Seems my luck has gone did have some good luck at beginning but nothing lately..May try another site .
Louis
09 November 2021
Comment from uk.trustpilot.com
A good website to use and very helpful staff when I asked a question. Quick response and very helpful
Paul Young
08 November 2021
Comment from uk.trustpilot.com
This bookies has great points for bets offers plus works at a very fast speed compared to other companies who are s lot slower .
Lucas Diamond
08 November 2021
Comment from uk.trustpilot.com
Excellent customer service once again through Facebook channelIssue resolved in minutes
kelly
06 November 2021
Comment from uk.trustpilot.com
60p in 3 deposits!!! Absolute disgrace site. Pure corrupt fixed!
Nick
04 November 2021
Comment from uk.trustpilot.com
Closed my account, reason being is that was 'a security issue', customer services do not get any more information to give you than that. There was no security issue, they just wanted to close my account & keep my money. They can do it to whoever they want, whenever they want & claim 'security issue'. Paddy Power have done the same to me. Do not use.
Adam
04 November 2021
Comment from uk.trustpilot.com
If you start to win often they will put restrictions on your account, I can only bet a maximum of £2 at a time, don’t use these scumbags
Roger Clayton
04 November 2021
Comment from uk.trustpilot.com
Long explanation but to keep short they, through no fault of my own took money out of my account causing account to go overdrawn! Wheet the feck how can that happen.Got locked out of account with bets running, despite being offered cashout was not able to do so. Bets unsurprisingly lost. Closed accountPs this dumb trustpilot site would not let me use a common three letter internet abbreviation to express my displeasureSecond time something like this happened, closed account last time and reopened.This time its permanent
Becky
03 November 2021
Comment from uk.trustpilot.com
Won an 8-fold both teams to score last night. They have retained my winnings and won’t pay out!! Said I have another account with them. I have never used Betfair before in my life, I set everything up yesterday and there seemed to be no problems until I withdrew my £120. Logged me out and tried to log back in and they had closed my account down. When I spoke to them they had told me they will be retaining my winnings and my account is closed and there is no where further to go, end of basically. Do not use!
mary
03 November 2021
Comment from uk.trustpilot.com
I deposit and deposit and play and never win and I bet 50p and get bonus what I get 60p from bonus game..what a crap .never play this site again
Adrian
03 November 2021
Comment from uk.trustpilot.com
I banked my winnings on a Saturday so I had some stake for the Melbourne cup Tuesday passed no money it's now Wednesday and still no money in my account. I rang up customer service and was told one to five days and that I wasn't forced to make a withdrawal. I won't use bet365 again. For a bookmaker to do this and have me miss racing's biggest day in Australia is pathetic. If U lose and just give them money it's ok but if U want Ur winnings it's crap
Stuart Beales
03 November 2021
Comment from uk.trustpilot.com
These company do not honour their own welcome bonus. Lure you in with offers and do not pay them which constitutes a breach of faith. Customer service agent agreed that she should correct the situation only for her supervisor to refuse. Unpleasant people to deal with generally.There is no shortage of book makers so within a few hours Ive withdrawn my business. Avoid this place or play at your own risk. Terrible place.
jackpalance1
01 November 2021
Comment from uk.trustpilot.com
Ok for a bet as long as your not a consistent Winner like all bookmakers they’ll soon but the brakes on you !! If you choose to play the games you’ll get cleaned period!!!! There will be no mercy shown -the plus is you will never get restricted because you’ll never win it’s that simple ??
Jamie lee Whitehouse
31 October 2021
Comment from uk.trustpilot.com
Really poor pay outs compared to skybet won’t be using anymore it’s just a rip of but I suspect there are a very very few that get paid out.
Becky
28 October 2021
Comment from uk.trustpilot.com
Horrendous company. Rob, steal and cheat their customers.Stole £200 off me claiming they forgot to turn a market in play and so voided bet. They have no contact telephone number, no email address but only a sh1tty Live Chat service staffed by foreigners who leave you waiting 30 minutes for a reply and don't understand English.Yes the company is that bad!Betfair and Paddy Power are run by the same people so stay clear of Paddy Power aswell.They are forced to advertise heavily on TV and Radio as no one has a good word to say about them, so they are looking to prey on the naive who have no idea how corrupt and unscrupulous they are.Do NOT join Betfair or Paddy Power as they will take your money and try to ruin your life. There is no proper regulation in the industry so they behave how they like, (see Football Index saga where over £100 million was stolen).
aaron bishop
27 October 2021
Comment from uk.trustpilot.com
What a great start with bonuses, then a week into the site I placed a bet and it deducted the balance said the bet was placed. I come back half hour later thinking I won and bang no trace of the bet and my stake given back. I contacted them and their response was, we are sorry have a good night and your stake was given back to you. Wow so generous and caring. Also Sportnation I hope you respond to this and I’ll throw the transcripts in for you too.
Col Stones
26 October 2021
Comment from uk.trustpilot.com
Good odds. Easy to use site.Could have more promotions.Reward points could be more generous.
Liam
26 October 2021
Comment from uk.trustpilot.com
AVOID! I've been betting with these a week, had a few winners, made a few withdrawals, account gets locked and asked to verify. I send my documents in as asked. All this time though my account is locked so I can't use it, over a day later nothing still. Asked to withdraw my funds as I had done nothing wrong, ghat request got ignored. I have money in my account but can't access it. I have some shocking reviews, the fact you have to buy or earn best price on horses is a joke. It was ok ish untill I started .among withdrawals, oh and I was told its with the safer gambling team aswell so if you like a bet on your day off do use these because if you place more than 1 bet it's makes you look like your not in control and they review your account to make sure you can afford it. I will be withdrawing funds and closing account as soon as I have access again, when ever that will be.
Tyler
25 October 2021
Comment from uk.trustpilot.com
Used the app for a short while then changed over to sky bet mainly for the reason of fed up of waiting 2-3 days for withdrawals to go into my bank. Come back to place bets this weekend put money in my account and on my bets then was restricted from using my money in account and accessing my bets and now have trapped money in my account that I can’t access because it says I need 3 forms of id to verify my account which has already been done. Don’t use this app much better off using mainstream betting apps.
Lewis phillips
25 October 2021
Comment from uk.trustpilot.com
Bonuses are goodPayment to bank is quick ish (few days could be speeded up)Odds can be better, the gap between for and against is to large. Eg 1/200 and 22/1 in the cricket is awful.That’s about itRegardsLewis
Andrew Jackson
25 October 2021
Comment from uk.trustpilot.com
Excellent service, good website
Richard Alec Gillett
25 October 2021
Comment from uk.trustpilot.com
The website is well designed and easy to navigate. Some of the offers can be a little too complicated. But overall a good company with some decent odds.
Ben Henry
25 October 2021
Comment from uk.trustpilot.com
When I first used this site I found it satisfactory but obviously far below the main sites like bet365. What I liked about it was it has a decent loyalty scheme where you earn points on every bet and these aquire over a short period of time to a decent free bet. However, this site dramatically changed when I started to do well and have a bit of luck. I managed to build my balance up to over 2500 with some very lucky football bets and after a lucky weekend I went to put on a Monday night accum only to find my max bet allowed was 1p, yes 1p. When I contacted them initially they said it was their traders and nothing to do with customer services and then after some gentle pushing they quoted some small print about basically they can do what they want. I asked for one reason why they were doing this and their response was that they were unlikely to revert any changes made. Bunch of amateurs and it was clear by my betting pattern that I simply got lucky and if they had have done the right thing they would been on the right side of me in a short space of time, STAY AWAY.
David
25 October 2021
Comment from uk.trustpilot.com
I think it’s a decent site but needs a good app
Paul Randall
23 October 2021
Comment from uk.trustpilot.com
All you hear about is be gamble aware i tried to contact Ladbrokes support via chat because my spending was getting out of control i asked the support guy in my own words please shut my account permanently not to reopen that wasn't actioned i was then offered a £5 free bet i said no he then said £10 i said no please close and then was told before i action this i will speak to my manager he then said £50 free bet . if you asked a drug addict if he wanted drugs maybe once or twice they might say no but 3 times im absolutely disgusted as the very next day i spent close to £2000 in deposits and that should never have happened if my my request was taken care of . i get that companies don't like losing your business and want to keep you like cable tv sky virgin media or whoever but people don't commit suicide over losing a tv package they do over gambling.
anton
19 October 2021
Comment from uk.trustpilot.com
the only good thing about ladbrokes is dont bet with them diabolicle odds, terrible troublesome staff avoid at all costs
Mr Woolgrove
17 October 2021
Comment from uk.trustpilot.com
Ladbrooks, I would just like to say, that the reason you're being dwarfed by a midget, Mr bet Fred is simple. Your site is so slow. I've seen bricks move faster. Please sack your network engineers, and simply replace them with 2 planks of wood. You should now being getting more for your money. YOUR VERY WELCOME👉
Alison
10 October 2021
Comment from uk.trustpilot.com
I see the rating has gone from poor to BAD! I rest my case. TERRIBLE!!!!
julian ridsdill
05 October 2021
Comment from uk.trustpilot.com
They are scumbags. They froze my account from offers and would not give me the free spins. They are just like all the other bad loser bet sites. You think you are dealing with a reputable company but your NOT. Will never bet with them again. Sour losers who only want customers prepared to lose there shirt.
Rosemary Kelly
02 October 2021
Comment from uk.trustpilot.com
So poorly put lots money on site never get anytime back was good befor not anymore feeling angry bout this
Liam Barrett
01 October 2021
Comment from uk.trustpilot.com
The app gives you free spins that you can't ever use.
master
23 September 2021
Comment from uk.trustpilot.com
The staff clearly do not want to be there and for customers going into the shop and giving Ladbrokes business, I at least expect the staff to be friendly. Ladbrokes, you should send in mystery shoppers to test their service out and you will see my point.
Deuce Holedm
20 September 2021
Comment from uk.trustpilot.com
They froze my account, told me not to worry, went back after two years and said I never had an account and I did they would charge for not using the account
Henry
15 September 2021
Comment from uk.trustpilot.com
Slot I played really did seem to be rigged significantly in their favour! Played a low volatility game with small bet size per spin, and went on ridiculous losing streak of over over £60. This is not representative of the same slot I have played on other casinos. Although I have no way of proving it, I legitimately feel they are manipulating the algorhythm because the losing streak does not align with the low volatility game I played.
Paul
03 September 2021
Comment from uk.trustpilot.com
Playing live blackjack is a con lost £6000 in total I never won once either dealer matched my hand or beat me with 21 or 20 all the time beware this is a con you can only win if you bet small don’t go to the big tables
Black bird
01 September 2021
Comment from uk.trustpilot.com
Biggest scumbags up on high road and online. And stupid slu..ts in customer service.
Gus
29 August 2021
Comment from uk.trustpilot.com
Tooo Hiinb
21 August 2021
Comment from uk.trustpilot.com
Coupon pending a full 40 mins waiting on one team to score for £2000 was wanting cash out , pending all the second half as it happened they never scored its a complete joke , it all were winning would been a cash out a quarter this , avoid they are a complete scandal
Charlie
19 August 2021
Comment from uk.trustpilot.com
Football stats are absolute joke and unbelievably way if key, it's definitely a fix stick with skybet or William hill
Wayne peyton
12 August 2021
Comment from uk.trustpilot.com
I won £2000 and they won’t pay me they have decided due to a business decision to close my account and refund me my deposit even though my balance on the account is £2040
Parking Bollards
11 August 2021
Comment from uk.trustpilot.com
Ladbrokes are conning the public with the roulette machines the amount of times the same numbers come out for the machine is ridiculous absolutely con not one have I had 3 numbers on the trot but the machine gets it all the time don't go there .
David Hampton
08 August 2021
Comment from uk.trustpilot.com
I tried to tell Ladbrokes this privately but their website offers no email address to contact them, so here goes publicly: I have accounts with 8 different betting sites and I'm afraid Ladbrokes is the worst for navigating. It's confusing and slow. I mostly bet on football, and at times when other sites are offering multiple markets, Ladbrokes limit themselves to 2 or 3, like some amateur newcomer to the business. This may be because their oddsmakers are working on it, but it's a fault, and losing them business. Having said all this, I do appreciate their 1-2-Free and 5-a-side free bet opportunities. They are generous with these.
Perfectbet
11 November 2021
Comment from uk.trustpilot.com
Refuse to give me a contact number and won’t give me my 350 withdrawal scam they don’t have a contact number apparently joke
Refuse to give me a contact number and won’t give me my 350 withdrawal scam they don’t have a contact number apparently joke