Ladbrokes Review

Entered 1-2 football competition where you predict the scores of 3 football matches. Prizes £100 all 3 correct,£5 free bet 2 correct and £1 free bet 1 correct.
Entered on August 29th and got 2 out 3 correct and awaited my £5 free bet. No free bet so contacted customer service which is rubbish. Following 5 e mails they eventually said supply them a screenshot of my entry? Who keeps a screenshot for every competition they enter? This competition is a scam and so do not waste anytime entering as you will never win. Not depositing again…..
Finally after a lot of aggro they honoured there competition rules and paid the £5 free bet.
Hats off for sorting out eventually but what took so long?

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Ladbrokes are offering ‘enhanced’ odds on some races. They give an extra place but then reduce the odds given to each way customers to a 1/5th rather than a 1/4 which they state in the rules. Well done ladsy! Enhanced indeed.

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Hello to all ladbrokes clients ,

I am among one of thoses user who is very dissappointed using Ladbrokes services.
Personally i don't reccoment this playing platform .Customer service don't have manners on how to talk or chat with clients.

What's the use of giving free instant spin bonuses when we can't even play our winning spin
( for last 3 month the game Super Gold 7 slot is out of service ) severals times many peoples in my surroundings at least more than 30 people from my country has reported that we can't play the 5 free spin on slot super gold 7 . nothing has been done yet.

– When we contact the customer service they says to refresh cache send screen shot to customer support via email.
once we've sent them everything , as they are so incompetent they neither can't solve the problem nor remove the game from their server.

– Severals complaint have been made they constantly mislead customers review complaints here :

unable to withdraw my winning fund Ive contacted the support unit via chat more than 36 times and they cant even do anything some incompetent persons sitting in their home .see in pictures how they disconnect from the chatbox ive got more than 5 persons at once who left the conversation as they dont want to help

The email support unit is also unable to help me as if they dont want me to withdraw my money
All withdrawal services thats shows available on their website is not functioning properly
Scrilled , visa etc are not available for withdrawal

Fast bank transfer also have restriction where i cant put all the iban characters
They are real scammers ,even the free daily spin is like a joke. It keeps blocking ( free spin game Super gold 7 )
When we approach them they says they are not doing a charity business and cant give goodwill gesture
My advice is to stay away from ladbrokes they are real and legal scammers

How can authorities give permit to thoses thief , Now I've just heard that they refuse to go along with the others and pay back the money they were given re the furlough even though they made massive profits from online gambling. Ladbrokes stink, I hope everyone stops using them to show what we think of them.
Greedy SCUM!!

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Hello am also using ladbrokes and am unable to withdraw my winning fund
Ive contacted the support unit via chat more than 36 times and they cant even do anything some incompetent persons sitting in their home

The email support unit is also unable to help me as if they dont want me to withdraw my money

All withdrawal services thats shows available on their website is not functioning properly

Scrilled , visa etc are not available for withdrawal

Fast bank transfer also have restriction where i cant put all the iban characters

They are real scammers ,even the free daily spin is like a joke. It keeps blocking ( free spin game Super gold 7 )

When we approach them they says they are not doing a charity business and cant give goodwill gesture

My advice is to stay away from ladbrokes they are real and legal scammers

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I don't know who controls their shop screens but so many times a race is almost ready to go off and no screen with the prices/odds, then you notice that most of the vacant screens are just being used for irrelevant information or "cartoon" racing.
Now I've just heard that they refuse to go along with the others and pay back the money they were given re the furlough even though they made massive profits from online gambling. Ladbrokes stink, I hope everyone stops using them to show what we think of them.
Greedy SCUM!!

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I am not joking this is by far the worst experience I have had trying to place a bet and finding results stick it’s what a joke just trying to set a limit is enough to put your off gambling never mind anything else am going back to sky so much better

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Been playing poker on all platforms and this one is the best so far … cash out takes @24 hours ,, happy with their service.

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All in all I have found ladbrokes quite good .I suppose they could settle bets a little faster and get withdrawals to you account a bit quicker as well,
they quite often give free bets, (not as much as paddy power money wise )
P.S. I wonder if any person has ever won the £100 on the free spins game

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Having trouble trying to get winnings off them I won in the shop then it is paid directly into my ladbrokes account but it wasn't been trying to get money of them staff have tried to get it for me they have told me it will be in my account in 24 hours still waiting. Its time we as clients got together and got advice on how we can get our money back

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I have won large amounts several times on ladbrokes, always paid me out within 2-5 days, only issue was being able to cancel a withdrawal but that has been stopped now so all in all a decent site to use. There's a lot of folk moaning on here about having to show id etc, its standard practice afraid, ive always been relatively happy playing the slots on here and haven't personally found the bonuses to come any less than other sites.

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Please do not gamble with a company that takes funds from your account and thinks you don't notice

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Took my money on card .let me bet .then still had money in account .then closed my account asked prove my age .never have had my money back

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Blody rip off never use Ladbrokes online i started using them online because of the Covid outbreak and they was closed for the lock down i signed up with my details bank all that crap only played the irish lotto just like i always do when their shops are open numbers came up so i won but now they want photo id i don't have any don't drive i only ever holiday in my own country England so i don't have or need a passport when you sign up they never mention anything about verifying your id but they been letting me deposit money every Wednesday and Saturday to play now i am struggling to get my money what i have won give Ladbrokes a wide birth they are robbing gits

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Ladbrokes took my money as i had no photo id. Ok so because of medical conditions i can not drive or fly so i have no photo id . Ladbrokes allowed me to deposit then play for 5 min before placing a hold on my account . I received a email saying they needed photo id , hence the fact they allow me to deposit first why not ask me for id then , ok so i was in a live chat today with a prat called jonnel who sounds not english at all . He was very rude when i asked for the transcript ti be sent to my email address. He then just cut me of . So lets get this right Ladbrokes takes I'll peoples Money then cuts them of a chat when they are polite as ever could be . They give you no chance of putting the funds you have deposited from your bank back into it . This is classed as internet fraud. Entrapment. What is against the law. As they allowed you to deposit then they block you from your account so you can not get your funds back is this really fair is a company allowed to do this and do the government know what they are doing well they soon will find out when i contact them up today . Ladbrokes is a place of con artists so please read this and make your own minds up . Please note they are getting 1 star as i can NOT give them no stars

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Thieves and cheats l paid £10 it said bonus with your first deposit l got 5 spins it charged me £2.00 each spin.. their was nowhere you could alter the stake.. You don't win it made me store my card lm not happy about that

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I Placed a bet with Ladbrokes which got accepted and thought nothing of it, money left my account as normal it wasn’t until the bet had won I noticed that it had been cancelled a minute after being placed? They first said it was my responsibility to make sure bets are placed and now saying there traders rejected my bet then I didn’t accept. First time I’ve ever had a problem with Ladbrokes but this will by my last ever time using their services.

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Hi I've been using Ladbrokes for the past week or took a good bit of money from them. But as often happens I put it back in. So I stopped checked my bank account and made sure I'd not went over my limit. Which I hadn't only to find out Ladbrokes had kindly ran up a dept for me. Id been checking PayPal and my bank account. All seemed well until a few days later when I'm told they hadn't been taking all the money from my bank account so my balance never went down. Which shows up as a pending transaction letting me keep track. Instead they'd set up a direct debit account to bill me later. Which you don't see as pending. And kindly billed me for £9000. I queried this and was told that they basically front you the money. But only sometimes and your not made aware of it. So long story short I'm £40000 down and now have dept. Thanks Ladbrokes. PayPal is a waste of space too. Couldn't see a rat if ran out in front of them. I'm not even sure if what they're done is legal.

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Be careful and never go on with ladbrokes.co.uk They are the cheater, they are scamming people with so much money, and then they would never ever come back. Luckily, I go to 🔔"[WWw CryptoArbitrage.vip]" that was referred by one of my friends. He has earned more than 5.7 in a month only. Please go and check their offers. One of these is, for sure suitable for you.

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For more than twelve hours now, I won a bet in my online betting but as I write, the money is yet to appear in my online account. I wanted to withdraw and then place another bet but I can't do nothing because my winning is still stock there as an open bet. I won it please pay me

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Run a mile and don’t look back at this awful site

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The worst experience I've ever had opening a account

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What an absolute joke, done an each way bet with Ladbrokes on the 5:45 and leopardstown.. the race card said they would be paying out Up to 5 places! My horse Came in 4th and they paid out.. I go back on to the app 20 mins later and they have changed the result to a loss and taken the money out! How is this even legal? If they made a mistake Surely they should have to absorb the loss!! And if not, I should be getting my stake back at the very least! They took the bet under false pretences! Scumbags

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Very bad experience on the Ladbrokes app and I believe there app is not clear and could be improved.

I had won over £1300 on slots during the day playing different games, which I had processed to withdraw as it was a nice amount.

I continued to play other games after I had withdrawal my balance, when still continue to play with the little change left over I had clicked on quick deposit to add fund to my game. which I would have thought the funds would of been taking off my card however it had taken it from money I had have previously processed to withdraw.

I later check my emails to see that my withdrawals had been canceled, when I spoke to somebody from Ladbrokes on the live chat. I was told nothing could be funded back to my account or card.

I had no clue at the time this had happen, if so I wouldn’t have gone ahead with it. I have now emailed them to try get a response to this.

(I’ll update this when I do)

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Don’t know how these crooks get away with it, slots here payout 0 and I mean 0 seem to have features turned off on everything track your gameplay – ask support and you just get told a lot of ######

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I joined Ladbrokes online years ago, a few years after i couldn't get into the email address i had registered with, so I called them, they were pretty good then, anyway she said do you have a different email I said yes and gave her one, on looking she said oh that emails already been used at your address, I said i dont see how, but I found out my young daughter had signed up alredy using my email she had no card so had not used the account at all. the rep on the phone said its ok i can close the account in her name and you can use it, and i did from 2017m deposit deposit odd wins, anyway up to date since the new ugly website how things have changed, i deposited several times and won nothing then i won 800 pounds i was so happy, i made the withdrawel it looked ok,today i decided to deposit nd it wouldnt let me the money i had won was there and it said revervse so i did, i thought maybe the deposit wasnt working, afyer that i tried withdrawing and its now not letting me, so i looked for live chat nowhere to be found except on some other part of the site im already signed in but its saying sign in and comess up with eorrorrrrrrrrrrrrrrrrrso i decidedto email them, all i get is we have noticed the email your using is registered to another account, the one deleted in the phone call three years or so ago,anyway the messages go like this please change your email or provide i, i dont have any mever been on holidays abroad so no passport dont drive so no drivers id and my bank didnt ask for id when i joined im 61 so ive nothing they have the money and they are not going to listen and ive done absoliyely nothing different been depsiting for years withdraeekd rare but have done them and now its the takeover the sites ruined

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I've spent over 4Hrs on their live chat trying to get a $20 poker ticket I won. Not that I'm desperate for $20 but it's the principle. How many chats have closed when they can't address the question or you ask how to raise an official complaint. Try asking who they are regulated by? Then you will sit for 20 minutes with no response.
This was once a trusted brand name, it's now not much more than an online scam.

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I have an account with Ladbrokes for a long time. I have not played in there for awhile because we were moving, and life just had other priorities, you know? So, the other day I decided to take Ladbrokes up on their free instant wheel and I won over £100 on God of Storms game. Now, I went to cash some of my winnings out and it will not let me! It comes up with a box that says because I haven't played in there for awhile now I have to make a deposit. Fair enough. So I went to my Paypal and sent £10 through…but it just sat there pending…and I've tried it several times now…still pending!. Paypal says that Ladbrokes has not even attempted to take my £10. Ladbrokes says it's Paypal that is pending!!! Has anyone else had this problem? So where I'm at now is I CAN play games in there, but I can not withdraw any of my winnings and I can not deposit either!!! Talk about MADDENING!!! And most of the customer service people at Ladbrokes have an attitude which is very annoying. Making me feel like it's my fault or something!!! And the same old routine of not really answering your questions…waltzing around in circles getting me NOWHERE!!!!! I don't know what it is I can do to get my winnings out of Ladbrokes.. How they can legally do things like this is beyond me. How do they get by with it?!!!!!! ;-(

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App is now terrible after recent updates. Presumably designed by the P G Tips monkeys or that would be an insult to them. Takes five minutes to login and then very slow to work if at all. Quicker to walk down to the betting office. I have since uninstalled it.

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I wouldn't advise anyone to bet with Ladbrokes. It took them two months to pay out a winning bet from the Cheltenham Festival. Apart from one switched-on individual in customer service, the level of help I received in trying to get my money paid was poor. Worst of all, I have been a Ladbrokes account holder for 25 years and yet they were repeatedly unable to find my personal account details. How tiresome to listen to the chirruping PR person, Nicola McGeady, selling the company's betting services on RUK. Compared to bet365 and William Hill, Ladbrokes are a pound shop outfit these days.

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The new updated site is BAD! They've changed it to take back winnings and with gamblers wanting more, this stops them from leaving when skink and have to wait for money to exchanged. Worst idea ever.

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Excellent site won £500 today new customer no I'd shown or anything keep it up

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People kill there selfs because of Ladbrooks don’t give them a penny of your money. They are evil people. Stay away from gambling Ive seen this fist hand on how it will take you for everything. Please keep your mind clear. Stay safe.

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The App is so bad it is laughable. It just doesn't work properly. Links to races are incorrect. It is ridiculously slow. It keeps logging me out. There are far better betting apps than this

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Account Number 2199695 I have been with Ladbrokes years, everyone knows the in shop experience is far better than the online.
I love the card aspect you can use in the shop. Look at the reviews online and everything is absolutely true. The system is weak for such a large company, in real time football…SKY has already changed the bets, cash out and status as the ball hits the back of the net. Ladbrokes I literally wait for the change in odds, cash out is a joke I have noticed that.The customer service Live chat at midnight please see enclosed how poor ladbrokes are. I was playing Virtual at at around 23.18.22 I was trying to bet on T1 well before is time off, no problems with reception and money on balance…Turquoise bar sorry this bet cannot be placed repeatedly as a gambler you know its going to win, can't explain it, you just know and it did….by 00.00 system did a proper crash.
…no apologies…no re-embursement for losing out on money…just 34.00 for the voided race..It
The harsh reality is I spread bet, go each way make a bit of money and cash out…not ladbrokes ideal customer but as a company reviews are pretty bad…they say in life "a few people can be wrong but if the same stories are surfacing and online reviews scores this bad when do you take responsibility"
Another customer lost

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I put a lot of money in this …. site for slots, they just make money, they give absolutely nothing and the bonuses are horrible. I do not recommend in any form!

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I won on games and withdrew money. Checked my account after 5 days nothing in my bank from them. I get in touch online raise a complaint. They say contact my bank as it left their account. I ask bank they said it was not us you should be contacting as there hasn't been any transacti ons. This is 2 weeks now and they tell me I need a bank statement to show nothing went into my bank. I'm finding it hard to get into a bank and it won't let me copy statement or screenshot from my phone. Now I have to get bank to give me printed out statement and get back to ladbrokes. Anton else had this problem not getting paid.

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bet on a football game yesterday in the balarus amateur league and my team won 3-0 yet for some reason ladjokes decided to void my bet when clearly my team won 3-0 and i only found out today they had won 3-0 so on i go to live chat to be told there is nothing they can do now the bet had been voided so why was it void in the first place? you basically stole my wininngs and refunded me my stake so yes your are cheats and thiefs theres the result there you can clearly see the away team i bet won 3-0 and the match is finished so why did you void it?

GAME RB STRIKERS MINSK Vs Stolitska Minsk Kick off 17:00 on the 31st

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In the spirit of honesty, the main reason Ladbrokes only gets 1 star, is due to a little known industry-wide practice of discrimination against customers that actually dare to win. However, in my experience, Ladbrokes are the worst in the industry for this practice. Read on if you want to know more.

After only a few relatively small wins, my account was restricted to the point I was only able to place around £20 on a Premier League match. They are too savvy to actually ban winning customers – that would look bad. But they routinely restrict the accounts of winning customers to the point that they might as well have banned them.

How can it be fair that I am only permitted to stake £20 on a Premier League match when the next customer (one that has a history of losing money) is allowed to stake up to £10,000? The bookies want to ‘have their cake and eat it’ – happy to take as much money as possible off most customers (including sometimes vulnerable ones) whilst refusing to lose relatively small amounts to other customers who have had the temerity to win. This industry-wide practice is a deep social injustice.

Having been restricted online by all the high street bookmakers, I can honestly say that Ladbrokes are probably the worst for this practice which is why I have given them 1 star. Their website is OK – reasonably navigable with a decent number of markets covered. Payouts appear after a few days after some mucking about with ID etc, but again, all the bookies do this. But I have to single Ladbrokes out as they restrict accounts the quickest of all the big name bookmakers.

You should avoid using Ladbrokes as they are not a fair play operator. No bookmakers are, but especially not Ladbrokes.

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Ladbrokes rejected my quidco cashback stating I didn't spent 10 pounds when gambling.

I anticipated this and took screenshots of my betting history and made sure everything was valid and correct.

I contacted the manager about this (09133217) and they said "you will need to contact Quidco with regard to this offer, as there is nothing further to be advised. "

I told them again and again that Quidco rejected this because YOU (Ladbrokes) claimed I didnt do this.

Bonafide scam artists

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Bingo rooms removed without notice , lost bonus miles ,no CM can answer my questions that is when they do reply , very blunt replies then they go "on a break" , stay clear of this site its a total rip off.

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WHILIAM HILL HAVE PAYED OUT TO DAY ON LIVERPOOL WINNING THE PREMERSHIP THE LAST BOOKMAKERS IN THE UK NOT TO PAY OUT IS LADBROKES .I FOR ONE WILL BE USING OTHER BOOKMAKERS .

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Avoid Ladbrokes Villiers street near Charring Cross won £72 twice on same machine number 3 and only got paid out £22
Staff unhelpful and customer service 2 20 minute calls no help
Have lost £100 but will never bet in Ladbrokes again
They even left the machine switched on for more unsuspecting punters
A disgrace
Stephen

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They never miss a trick to pull some totally transparent scam. All bets on cancelled matches "Suspended" as opposed to being declared void so they can keep hold of your funds. Every other company seems to have reimbursed money back to one's account immediately. I was told they "need time to settle the bets", yet the change of status was done instantly. The irony is most people will not be withdrawing this but punting with it anyway.
Alongside the appalling website and insistence you provide documentation after making deposits, this company shows it is only interested in the morons who would be attracted by its moronic advertising.

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Set up a Ladbrokes account and they took £35 from my bank and then immediately froze the account saying they want copies of passport and bank statements, surely if there is an issue with identity they should obtain these documents before stealing money from you, avoid this company like the plague.

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Worst ever site I been on

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If I could I'd give -10 stars the just take your money and machines never pay spent £60 to get a feature and pays 75p it a joke never again terrible corral the is same but found out its same company there you go I know it's a gamble but it's not on really not even your stake back

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Its a absolute joke same winners win multiple times i have just played buting maximum tickets with not 1 single win .please save your money.avoid avoid avoid

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absolutely crapped,they will never give you to make some money,i've been with ladbrokes around 3 years compering to other gambling sites they're worst with no doubt,i'm not blaming obviously staff working there it's all about the system of pay outs they got lowest procentage,i used to work with slots machines for over 10 years and never seen such a low procentage of payouts,stay away!!!!Robers

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