LeoVegas Sport PLAYER REVIEWS(1697)
Jen
31 March 2023
Comment from uk.trustpilot.com
Great customer service, so friendly and efficient! Exceedingly fast payouts and fantastic selection of games and RTP. The best I’ve ever used!
Gillian Lawrie
31 March 2023
Comment from uk.trustpilot.com
Opened account a week ago deposited over £400 in 5 depoists.got a bit luck and made withdrawel of £500 &£120 now asking for documents.gambleing commission clearly state the document requests can't be asked for or more importantly hold up the withdrawel process and documents should have been at depoist stage to verify account.spoke in depth with live chat explained my troubles with gambling and that I am on the mental health register due to gambling problems.17.1.1 of the gambling commission licence clearly states these points told them I have suicidal thought cause of gambling and they excluded the account not at my request.still refuse to pay as need documents why provide a licence to leo vegas if the don't follow the rules within the licence.been up all night awaiting a email from leo vegas but nothing.
SP
30 March 2023
Comment from uk.trustpilot.com
What a load of guff you spout about responsible and safe gambling like you're dealing with children Why is it punters keep being told they're only allowed to do it for fun and entertainment yet your sole job is to take money from people?The fact you wouldn't give me my sign up bonus says what a joke You are
Andy
30 March 2023
Comment from uk.trustpilot.com
This company take your money and then refuse to let you make a withdrawal without “wagering.” It’s daylight robbery and this site should be avoided. Jake from support was entirely unhelpful. Do not trust your money here.
Jason Barnes
29 March 2023
Comment from uk.trustpilot.com
I use a few different sites but this one is far superior. It has a great selection of game. In game play is very good. Withdrawal is very quick and support staff are professional and friendly.NingNang
Mary
29 March 2023
Comment from uk.trustpilot.com
Website layout is good. Good selection of games but their initial sign up bonus and withdrawal times are not accurate. I deposited £1210 today at 07:44 and played a £200 spin on roulette winning £900 I withdrew £1900 4 minutes later. I didn’t receive any cash back and when speaking to customer services they explained I had to deposit more and then when asking about my withdrawal I was suddenly hit with asking for verification documents even though my account was classed as verified when I signed up. All verification was approved quickly but my withdrawal still shows as pending when I was expecting it within the hour. Overall I probably won’t deposit again, if the withdrawal was a speedy transition then I would be more than happy to use Leo vegas. It shouldn’t come up with instant bank transfer if they cannot provide this service, If it is received by tomorrow I might think differently.
aidin ramezani tabrizi
27 March 2023
Comment from uk.trustpilot.com
I have the best experience with leovegas! I’ve been playing in this casino for a long time. Never had a problem!
Perrin Newbould
26 March 2023
Comment from uk.trustpilot.com
I really wish I had read the reviews. 19k in credit and hit another feature. Account locked MID FEATURE!!! which was up to a further 8k. Customer service said I had made some concerning comments that is why they locked my account ??? If I get my money which I won fair and square then happy to change review. If not I have all the transcripts and will be escalating to the gaming commission and further. Very unhappy customer.
Craig Laidlaw
24 March 2023
Comment from uk.trustpilot.com
Withdrawal was fast but when it said collect your bonus it doesn’t give you it
Carol Williams
23 March 2023
Comment from uk.trustpilot.com
Awful didn't get deposit offer wouldn't spend a penny with them again after being lied to by live chat
robert stamp
23 March 2023
Comment from uk.trustpilot.com
I have tried to withdraw my money and am receiving the same e-mail copy and pasted back every time i contact the company. The number doesn't work and it refers you back to the e-mail. I have deposited from my card, when i went to withdraw i was told to deposit more money through bank transfer so i can withdraw to my bank. They then told me my bank or card wasnt verfied so I have provided documents to verify both which have been accepted. I then asked if they were able to withdraw and they are telling me they have received nothing from me. This is a scam and everyone should avoid.
Andreea Stefania Ion
22 March 2023
Comment from uk.trustpilot.com
Leovegas is by far the best. Great customer service and VIPs treated really well. Highly recommend.Thank you all!
Yevgeniy Kan
21 March 2023
Comment from uk.trustpilot.com
Everytime u withdraw the money it takes days to be approved so that days u can cencel withdraw and leo vegas make u loos that money ,bunch of smart people running this up they think they smarter then others ,so most of the time u have no patience to wait and u Lois your winning,I don't recommend playing this casino
GCM
21 March 2023
Comment from uk.trustpilot.com
I wrote a review then deleted it because I thought it was unfair to rate Leovegas based on 1 deposit and playing only once on their site. So here's a review based on depositing 3 times and playing with them 3 times. You don't win. Infact, there's no chance to win, break even or lose a little bit, they want all your money. I played roulette. I covered 5 numbers. I deposited and played 3 times spinning a total of 144 times and not once did I get a winning spin. It never landed on any of those 5 numbers for 144 spins. Can you imagine that? It 'randomly' didn't land on any of those 5 numbers 144 times but it landed on every other number 2, 3 or even 4+ times! Now roulette is a game of chance and everywhere else I've been, that is the case. You could win on a spin then not win for 40 or even 50 spins, it happens. Never once have I gone 144 spins covering 5 numbers and not had a win. When I say win, I mean landing on one of the 5 numbers. Even if I don't win (as in end up with more than I deposited) at least if it lands on your numbers a couple of times, you know it's legit and random. It can't be random. Not in my opinion. Not off of what I experienced. There's something going on. Thankfully I recorded it and we can let someone else decide if it is indeed random. Also to add, once I was cleared out, I had supposedly met some 'loss limit' they had on my account that didn't exist before I started playing. Another way to ensure you lose and stay on a loss because you can't deposit further and actually win anything.
Leanne Pearson
18 March 2023
Comment from uk.trustpilot.com
Same issue as other people. Ridiculous verification process. Give you the runaround. Links don't work then they send you the wrong links in an attempt to hold on to the money as long as possible. I have NEVER had any issues getting verified at any other casino but with them it is like pulling teeth. If I can ever get my money out I won't be going back.
Dave Lawton
18 March 2023
Comment from uk.trustpilot.com
Fraudsters. Locked out of account and refusing to refund my balance. Avoid at all costs.
Daph Earle
15 March 2023
Comment from uk.trustpilot.com
Leo’s one of the best, fast transactions, both to Leo and back to the player, the upgrades to system have made it very easy to upload documents for the player verification. I like the look of the platform, it’s easy to navigate and the game display style is perfect.The support crew are awesome and always helpful.I’ve played Leo for a few years now, and it’s only gotten better.
GCM
15 March 2023
Comment from uk.trustpilot.com
I covered FIVE numbers on the roulette wheel, red numbers. This makes my odds around 15/1 so on average I'd hit a win once every 15 spins. I spun approx 150 times and it never once landed on any of the FIVE numbers I had a bet on. It also produced a black number 78 times in a row because it was red numbers I had bets on. Oh it will land either side of the numbers you have on over and over again to keep you going but actually land on it, no way! RNG my foot. Algorithms, that's how they do it
Max
14 March 2023
Comment from uk.trustpilot.com
Been betting at 365, but due to some reasons they can't explain I had to change site. Now I tried Leovegas and I must say i like it better. If you win they pay you directly, no waiting 24h to squeeze some extra interest out of their loses (bet365) Had to contact your support to change my phone number, friendly and fast service from your support(Robert). Only negative thing was I tried 2 times from your app and it crashed when I left the chat room to verify myself. But in a browser it worked splendidly ??
Rachel Bowyer
14 March 2023
Comment from uk.trustpilot.com
Payout turned down I play big bass bonanza every day on a well known site tried this first time and omg the difference every spin was a loss I’ve never ever seen big bass bonanza play so bad it’s not that I lost it’s the fact I never got a game
Oliver Stolten
13 March 2023
Comment from uk.trustpilot.com
They are really scummy, I can see their argument on safe betting, but going so far to withholding and refusing to payout what I had left, which was 720 dkk out of 1000 dkk. I will admit that the bonus on 1000dkk which was a welcome gift, so technically I came out with a positive even if I lost 280 DKK over 10 games(Yes safe betting). I would never reccomend or have any1 betting here, since their terms of policies is very shady at best
LEO Bogdan
13 March 2023
Comment from uk.trustpilot.com
Scammm , over 400 invest and 20-30 cashback , also when you want to withdrawal money it s not working even if you are full verify they will find a stupid reason to keep your money , ofc they work with gov because they allow them to so this scams with peoples
James
12 March 2023
Comment from uk.trustpilot.com
STAY AWAY FROM THESE DIRTY SCAMMERS! THE GAMES ARE RIDICULOUSLY FIXED AND YOUR MONEY WILL BE ROBBED FROM YOU. PLEASE DO NOT FALL FOR THIS SCAM SITE. REPORTED...
Stefano Tonini
12 March 2023
Comment from uk.trustpilot.com
My experience cannot be considered positive also because I was able to verify that their algorithm is not at all impartial, in fact there have been cases that are actually unthinkable, and the only one from a frequent visitor to places where serious bets are made. .. absolutely to stay away from us.
Sean
12 March 2023
Comment from uk.trustpilot.com
To all of you on here who have been scammed by LeoVegas and its sister casinos. I am filing a claim against them as a “class action” which means there are a large amount of claimants. I already have 12 others signed up to this including myself, who all have been refused withdrawals and had account closed. There is no fee or cost to you for joining this action, the more of us together in this, the better as we will be claiming for the following for each individual:-total deposited - total wagered- total won/withdrawn unsuccessfully -additional compensation and damagesPlease know, I have nothing to gain from this other than my own money back from this disgrace of a casino.If you want to join the legal action, drop me an email with the following information:- statement of your issues with LeoVegas or sister site- total money they have with held - total deposited/wagered (if you know this) - your LeoVegas account username & email address linked to that account- any evidence you have such as chat transcripts, screenshots etc.- any other information you believe them to have breached with you personally, such as social responsibility. As this is a claim under UK law, we can only include UK citizens in this action. Drop me an email, I’ve spaced it out so trustpilot don’t block it out. Sean porter 2019 at Gmail dot com. Let’s shut this company down and get what’s rightfully ours.
Enzo Santos
12 March 2023
Comment from uk.trustpilot.com
Easy withdraw, support that really works, and a great interface to gamble.
Efe Albayrak
11 March 2023
Comment from uk.trustpilot.com
Great experience with deposits and withdrawals.My experience with this site is very amazihg. Support team answered all of my questions very fast. I had no problems at all. I am extremely happy with Leovegas. Thank you.
James Lyness
10 March 2023
Comment from uk.trustpilot.com
Disgusting site, just like a lot of the other reviews my account has been locked. I have uploaded everything that has been asked numerous times to be told they will send me £30 and the rest is forfeited for a breach but can’t explain the breach. I have the chat and all the approved emails and will be taking this further
Francess
09 March 2023
Comment from uk.trustpilot.com
Omg I wish I had read the reviews before playing on this site??♀️, I have been locked out of my account for over a week now because of concerning comments and verification.. I have sent in my I.d and proof of address which have been approved but yet my account is still locked? I have 4 grand in my account that I can’t touch. I get in touch with live chat just to be told to expect an email but can’t give a day or time I have been waiting for over a week now it’s BS.. I have put a lot of money on this stupid site but when it comes to giving it back they take there sweet time to get back to you. I for sure don’t recommend this site to anyone!!! Who can tell me where to go to get sorted? I want to report this
A Lamb
09 March 2023
Comment from uk.trustpilot.com
Unable to withdraw my 500 GBP winnings. Every time i contact chat, they just force log me out. There-fore i lose my spot. They placed a restriction on my account so i can not create a new payment method to withdraw. Yet another sad scam website... Thanks for not allowing me to treat the family.
Nico
09 March 2023
Comment from uk.trustpilot.com
My account got locked for no reason and I've been waiting for a week for an email and the client support cannot do anything except to keep me waiting It's been a week now and still I can't get into my account no email nothing It's easy to put money into this site but when you try to withdraw they lock your account.
Nick
08 March 2023
Comment from uk.trustpilot.com
Until recently I thought all these online casinos were just about rippin u off but now I don’t! Leovegas is as good as any. More than fair. If I could stop playing when I was winning I’d be loaded!
Reet
07 March 2023
Comment from uk.trustpilot.com
My experience with this site is very good.Support answered all of my queries instantly.I had no problem in deposits and withdrawal.I am extremely happy with this platform.This is the first site to pay me good profit. Thank you Its a great team work.I look forward for bonuses in future.
Jaymoe Hutchinson
06 March 2023
Comment from uk.trustpilot.com
They ask you to upload the documents for withdrawal but it's impossible. The customer service doesn't reply. Pain in the assYou guys are quick to reply here in Trustpilot but no reply in Customer service. I have sent two emails since two days ago. None of them have been replied.
Ashley Seare
05 March 2023
Comment from uk.trustpilot.com
never pays £1000 over this weekend and had 3 bonuses that did not pay.stayaway. galacasino ladbrokes or grosvenorcasinos is way better
A Lamb
05 March 2023
Comment from uk.trustpilot.com
They state they have issues with withdrawals to Natwest & Royal Bank Of Scotland. But they are still happy to take the money you deposit from these Banks. However its a pain to withdraw. Does not make sense. They use a third party verifying business - Hooyu who seem to also be 1/5 on trustpilot reviews. Do not waste your time. Play on a better site.
Twinkle
05 March 2023
Comment from uk.trustpilot.com
Deposited my hardworking money (approx £1500), won £1476 in total as multiple withdrawal requests to only receive £38 to date. Account locked for verification and provided all documents requested to be told they'll refund me £200 as a gesture but due to a breach in terms I have forfeited all my winnings. Absolutely ridiculous. I would NOT recommend this company and the gambling commissioner will be notified of such experience. Leo Vegas refused to pay me my winnings and refused to refund my deposits. Therefore, even if they do send £200 back as a "gesture" they've pocketed over £1000 of my money. Disgusting organisation. Avoid!
Siham Porsche
05 March 2023
Comment from uk.trustpilot.com
I have no problem with withdrawing money how ever I realised it is impossible to recive a good win my net is over £3000 and not one good hit and I play regular and is hard to get a bonuse before you get a bonus it will probably take hundreds of pounds on other website it seems to give bonuses gambling is gambling but I must have very bad luck if every game I play doesn’t seem to give a bonus and when I did recive a bonus locked me out I went back in and no bonus yet it took my money I was spinning on I have been playing for a long time and I have not won a decent hit I am not saying to give bonuses out on regular bases however it would be nice to get money worth and see at least one bonus I play evening morning or whenever I feel like it but it never seems to give a tease on bonus although you play for an hour or so
Cher
04 March 2023
Comment from uk.trustpilot.com
Fun as long as you don’t win. They give you the run around when you try to withdraw. Save your money!! Have played other sites and never had any trouble.
Shally Faith
04 March 2023
Comment from uk.trustpilot.com
REAL REVIEW :DOkay listen I don't ✨️encourage✨️ gambling but this site is legit, fr. If you're in NZ your winnings transfer back with extra as it's all in Aussie dollar which is mad ? Game wisely whanau, only if you have bucks to spare!
Jack Kakes
03 March 2023
Comment from uk.trustpilot.com
Disgusting site, my abusive ex partner opened an account in my name and transferred £17,000 into the account, my money, they allowed that, thankfully I was able to find out before he spent a penny I contacted leovegas and told them about this they said they will close the account but won’t pay the money back they will keep that as they are in their rights too.. absolutely disgusting
Adedeji adegboyega
03 March 2023
Comment from uk.trustpilot.com
My account was closed by safeguarding days ago and I have a £420.59 withdrawal pending nobody even bothered to email me or anything they just blocked my account without even contacting me I had to find out by waiting in a live chat. I used my own money fair and square to win £420.59 I just want my withdrawal processed as they’re not giving me a time frame etc I’m being treated like a criminal and it’s not fair at allMy display name with Leovegas is: eaa99AA
Conor
02 March 2023
Comment from uk.trustpilot.com
Won’t let me withdraw. Constantly adding on new levels of verification needed and refusing withdrawals. Now they keep saying my proof of credit card ownership is the wrong document but won’t tell me what’s wrong with it. The document has all the details they asked for. I have been well over a month trying to withdraw my money and still jumping through hoops to no avail.
Christine Collier
01 March 2023
Comment from uk.trustpilot.com
They make it impossible to verify your account! where as other online casinos its as simple as 1 2 3. They give you the run around for hours, just to keep you f in around. Its a joke, they let you put money in, but don't want to pay you out. Stay away from this garbage site. Zero stars should be a thing
Matthias Sandler
01 March 2023
Comment from uk.trustpilot.com
Disgusting site my account was starting fully verified and as soon as I withdraw they change it to I need to verify ! I have luckily evrething screen shot and send evrething to the Uk gambling comission
Anwar
28 February 2023
Comment from uk.trustpilot.com
I joined tonight and a welcome bonus was offered plus 100 free spins on Bigbass splash. I pressed claim and it directed me to my bank app log in page asking me to login in which I didn't of course. I pressed back button which took me to Normal looking deposit page so I deposited £10 I didn't receive the welcome bonus of 100% of my £10 deposit or the spins so I spent the £10 on big bass slash and didn't get any chance of scatters at the end I still didn't get my welcome bonus. It says 2% wager so far but I never received anything and claim button isn't highlighted either. I tried live chat I was no 1 in the que waiting and waiting no one came back to me. then the page went off asking me to log back in. I logged back in and ask to close my account as something not right. And have reported to my bank about it going to my log in to my bank account page asking me to log in. Was looking forward to playing on this site and this is first bad review I've ever done, haven't come across this before
Projects Service
27 February 2023
Comment from uk.trustpilot.com
Stay alert from this website. I played one month and a half. 2000 e wasted with percent of earning less then 2 %. I tried a lot of games I got nothing. After 1 month playing I got 100 e which I wanted to deposit them back. I was bombarded with emails for verification. I think MGA needs to inspect the rate of winning percentage from this company. Stay away possible scam . ???
Dawn Alton
27 February 2023
Comment from uk.trustpilot.com
STAY AWAY from this site!!!I have made several deposits and only 1 withdrawal..I withdrew on 12/02/23 it is now 27/02/23 and I still haven’t received my funds..They have had me sending in bank statements after bank statements to prove I haven’t received my funds.Tonight they finally admitted I haven’t had my funds then within seconds they have locked my account so I probably won’t be getting my funds!! Please people find another site to play as this one will just keep any winnings you get
Francesco Brunelli
27 February 2023
Comment from uk.trustpilot.com
Casino affidabile e assistenza al top ,operatori super professionali.
Roberta Bobbie Grant
01 April 2023
Comment from uk.trustpilot.com
Absolute con artist, law of averages would mean I would at least get 1 bonus on a spin deposited £80 in 1 game was playing for 20 mins not 1 win or 1 bonus in genie jackpot wishmaker now this is not a 1 off I played last month and the same happened PLEASE don’t waste your money you will not win
Absolute con artist, law of averages would mean I would at least get 1 bonus on a spin deposited £80 in 1 game was playing for 20 mins not 1 win or 1 bonus in genie jackpot wishmaker now this is not a 1 off I played last month and the same happened PLEASE don’t waste your money you will not win