LeoVegas Sport PLAYER REVIEWS(1697)
ChB
18 January 2023
Comment from uk.trustpilot.com
Never play with LeoVegas. They are the absolute worse on the web. I won 6,700$ fair and square and now they are throwing the book at me because they can't read my photo ID. I had a photo taken by a friend on her I-phone and it was still refused. Never play here all they want is your money and they will rob you blind.
Annemarie
18 January 2023
Comment from uk.trustpilot.com
Don’t let these guys fool you with the “we’ve sent you a email threw trustpilot to help you” you send them an email back and they don’t reply … now over 72 hours since my account was locked still no funds received back and no explaination as to why the account was locked in the first place … I’ll continue to do this until I receive my funds just to keep people in the loop about how this company works
Annemarie
17 January 2023
Comment from uk.trustpilot.com
After opening an account and depositing over £200 in multiple deposits I managed to withdraw £200 back only to find my account locked after multiple live chat discussions “you have to wait for us to email you” 48 hours later I’m still none the wiser as to weather I’m going to receive my money I suffer really bad with anxiety and depression and not knowing if I’ll receive my money is making it worse as I’m expecting it back never had an experience like this before and certainly wouldn’t recommend anyone signing up AVOID
Brian Hughes
17 January 2023
Comment from uk.trustpilot.com
The responses you get off the customer support here are a joke. They make out like they are the good guys protecting you and only having your best interests. It couldn’t be further from the truth, they are liars and crooks and hopefully will get banned from the UK. They are a scam and the games are rigged. If you get a bonus you will not win anything close to what you put in and it doesn’t matter what game you play.Isn’t it ironic I went back to well known reputable online casino I usually play on and won £3,800 from less than £150 and another £420 tonight from £30. Don’t believe any of the garbage that comes out of their mouthes. And the attitude customer services have is disgraceful.
Anita Aggerholm
17 January 2023
Comment from uk.trustpilot.com
Basically lately for myself it’s the amount of times I’ve had to go through verification .I have been emailing asking why I can’t access account , but I’m not getting responses . When I have logged in and gone to live chat they have said I can use it . So this has been going on now for over a week plus . Normally I have found Leo Vegas to be really good as far as range selection goes , and they are legit on payments etc .
Immy amz
17 January 2023
Comment from uk.trustpilot.com
I have emailed loads and don’t get no response back from LeoVegas casino it’s been over a month and all I keep getting on live chat support that’s someone gonna email me about my account I have been waiting over a month and nothing all o want it my funds back into my bank account and I’m out your site it’s becoming a joke to try get my funds out your doing everything no to give my funds I have gave all my documents as asked and now that’s all been approved I’m not getting anymore response from yous I want yous to pay my funds back in my account????
Psyco Dreamer
17 January 2023
Comment from uk.trustpilot.com
Great experience, in deposit 100€ in mynl account and After a few days i withdrawal 150€ in a few minute( also if write that Need 2-5 days ). I ask a few questions to help center and this was very greatfull. Good expirience, good site.
Rick S
16 January 2023
Comment from uk.trustpilot.com
Came to LeoVegas through watching 'Lets Give It A Spin'. Having set up an account I found I was prevented from making any deposit. Despite a number of conversations with the Chat Line and promises made that an email would be sent to me, no email has been received and no explanation provided.
Al Carpenter
14 January 2023
Comment from uk.trustpilot.com
Everytime I make a withdrawal request , they tell me there is random security check is being done. It is interesting, this random security check never happens when depositing.It is intimidating, as if they tell you without telling you that they don't want you to win a single penny.And I have been verified 3 times within 2-3 months.. My Passport, My bank statement and my credit card. All verified.I don't know why would they do that. Otherwise, casino is fine. Sometime stiff, sometime nice. Decent play.But the management is intimidating and I am considering leaving this Leo Vegas.
Mikko
14 January 2023
Comment from uk.trustpilot.com
There are many games. And not scam casino like some casinos. Keep IT up!
Dan
14 January 2023
Comment from uk.trustpilot.com
I deposited £100, got an okay win on my first slot then tried 5 other slots and got nothing, its like they turn off your wins after giving you a win so I won't be coming back again. Bonuses also stopped as well
Jani
13 January 2023
Comment from uk.trustpilot.com
I'd like to reserve full five stars to a casino that is truly something special, but bad experience with some other casinos have made me appreciate LeoVegas more despite some minor issues I've had with them. I'll give them a solid 4.5/5 and a thumbs up.
Amy O'Rourke
10 January 2023
Comment from uk.trustpilot.com
I bank with a digital bank and verifying my account has actually been impossible. LeoVegas won't accept online banking screenshots as it doesn't have the bank logo on. The bank have told me they can not provide a letter with my card number on because of security yet every time I speak to customer service they tell me to provide a letter with my card number on. Its something the bank DO NOT provide. Going round in circles and LeoVegas are withholding my winnings, beyond frustrating.
Nick
08 January 2023
Comment from uk.trustpilot.com
Awful sign up process - wanted the 100% profit boost token but no option to select this on registration, assumed it would be applied after registration so selected of of the two casino bonus' that were shown. Support unable to help and chat box kept closing - rubbish experience and will not be using.
Isaak Lynch
06 January 2023
Comment from uk.trustpilot.com
Leovegas are the scum of the earth.Once I won they decided to run a ''random verification''on me. Did not accept a valid ID , been rude with me when asking for help and basicly told me ''just update you passport'' they do not give a damn. Cause ''THEY'' dont accept official IDs that even federal offices in Canada accept. but for holding unto your winning its not enough for the king of scums Leovegas. so finally lost all my winnings (2K) out of rage closed my account with them and i just hope they go out of business one day...for these shady practises. really I hate you, im gonna post a complaint with Igaming Ontario just to see you fall. I f?&&$ hate you guys.
Kam So
06 January 2023
Comment from uk.trustpilot.com
I am having issues with providing the validation for my account. The are asking for a letter with my card number on it. The bank that I don't provide letters with the card number on it because it's a security issue. I'm not sure how anyone has been able to validate their account. It's been months and Leovegas won't release my money. My advice, go to a different site. Any site.
Immy amz
06 January 2023
Comment from uk.trustpilot.com
I’m still waiting for my funds to go back in my account I’ve messaged soo many times and keep getting told the same why do I feel like I’m getting scammed can someone please get hold of me from leovegas and sort this out
Grace
05 January 2023
Comment from uk.trustpilot.com
I needed assistance with my login & the rep was extremely professional, polite, quick.The time i waited to chat with a rep in live chat was less then a minute. I have nothing negative at all to say about Leo Vegas.
jamie mitchell
03 January 2023
Comment from uk.trustpilot.com
Well the think is I’ve done everything to extract money from my winnings, When I’ve had some sitting there but it never goes into my account.
Jack Daniels
31 December 2022
Comment from uk.trustpilot.com
They don't want winning customers betting on sports. As long as you lose you can bet all you want. But after winning too much they limit your stakes, so that you can win like 8-10 euros max.
Immy amz
30 December 2022
Comment from uk.trustpilot.com
I feel like this sites a scam!! I got locked out my account while I was playing, I had over £5500 in funds I have spoken chat and been told my withdrawals should be back in my bank account but I’ve still not received anything, I have sent in all my documents to them aswell confirming all my details I have even complained and sent a email to them with no response I just want to know what’s going on!! and if anyone else is having this experience with this site,I have written to gambling commission aswell I want this sorted!!! LeoVegas sort this out and your rude customer service on your chat I have all chat logged aswell
Yaniv Jack Bentsur Flint
29 December 2022
Comment from uk.trustpilot.com
Beside the fun games.The communication, never had any problem. All works fine and fast.When I had question or issue the guys from support helped me in Metter of minutes. Fun and rich with games always adding new games.Money transfer both sides fast.Cheers
Esa Martin
29 December 2022
Comment from uk.trustpilot.com
I like your live casino games awesome I have fun as well payouts are great withdrawals was bit of a Hassell for me at the begining but if you know what your doing ( it was trial an error on my part ) however eventually I got it right I'm a big fan cheers! ?
Marion Cooper
29 December 2022
Comment from uk.trustpilot.com
I enjoy playing leovegas they have a great selection of games and to top it off when I have alittle win fall great fast withdrawal but the only thing I think the site needs is better bonuses they use to give free spins now & then but not anymore it's always deposit 1st then get free spins but overall great casino site leovegas ?
Cosmin Constantin Croitoru
29 December 2022
Comment from uk.trustpilot.com
I've said it before, by far the best casino, in my opinion, out there.Super fast withdrawal, great customer support and great RTP.These things combined, for me are creating the best experience.
Annica Takala
28 December 2022
Comment from uk.trustpilot.com
My number one casino! It is easy to find and move around on the page. Fast deposits and withdrawals. Often good deals, but VIP deals and promotions could pop up more often. Customer service is always quick and helpful.
paul dean
28 December 2022
Comment from uk.trustpilot.com
Leovegas is okay!! However all the bonuses are all deposit related.ost of the time you have to deposit to receive certain bonuses. Even the vip club is hard to even get a bonus. However withdrawals and such aren't a problem.
Jesse Muhonen
28 December 2022
Comment from uk.trustpilot.com
Ive done so many deposit to your casino and leveled up to 29 never have any free spins cashbacks or nothing and all my friends have been getting free money free spins and all even at lower lvl
Birendra Kumar
28 December 2022
Comment from uk.trustpilot.com
I had lots of issues with my account setup which is not complete as I can't withdraw my money when I win.The payout is very less and most of the time we don't get free games so actually we can't enjoy much. Thanks
Barry Kapa
28 December 2022
Comment from uk.trustpilot.com
I think the casino could give better giveaways during Christmas and New Years like free money-back say a percentage on what a person spends during the year as well as on your birthday instead of free spins worth 2.00 thx
kiwinoy22
28 December 2022
Comment from uk.trustpilot.com
I won 34,000 NZD, cash out 30,000 NZD and played the 4,000 NZD. I waited for a week or so for the 30,000 tobe in my bank account yet it did not come through, my withdrawal was reversed which I did not do. To have a step by step process of our winnings is very help either or bank account or card. I lost it all.
ben castle
28 December 2022
Comment from uk.trustpilot.com
Well, Ive been with the pride for some years now, 4 to 5 +. I usually play once a week or if im lucky, maybe two times a week! My VIP level is 45+? I use to receive free spin at least once a week, but now that is non exsistant. But hey, I can't complain right. Just hand out star ratings.
Brenda Morais
28 December 2022
Comment from uk.trustpilot.com
Deposited into the portal and followed the directions precisely. The money was withdrawn from my account and they say it was deposited to.leo vegas. Leo Vegas says the money was never deposited and the leo vegas help desk keep saying it was my bank error. My bank says that the funds were deposited to leo vegas. It is upsetting that leo vegas refuses to look into this, they just keep saying it.is not their fault and they will not answer my emails. Poor customer service.
J. Ä.
28 December 2022
Comment from uk.trustpilot.com
Good: Weekly combination bet bonuses are great (- - Yule time gifts and bonuses conversely were poor) Not so good : while choosing bets, the navigaation isnt at the present day standards. And using your platform at tabletop pc, the Page is all the time crashing even if I have tried many different settings and providers.
Jolanta Zapolska
28 December 2022
Comment from uk.trustpilot.com
Lots of laggs in app and cookies that stoping the game... Also some sort of limits from no where without any early warning at least or something they just appear out of the blue. App need some improvement a lot . VIP grows so slowly..
Calin radu stef
28 December 2022
Comment from uk.trustpilot.com
I'm playing at Leo Vegas for the last 4 years, and have quite a high vip level but the bonuses offer is almost a joke and that is the reason i stopped playing there.Other then that it has a very good variety of games and never had any issues with my withdrawals or other things.
Henare Leef
28 December 2022
Comment from uk.trustpilot.com
Playing “ Outback Gold Hold and Win ‘ got the bonus with x2 Silver coins on a $6 bet. When feature completed I won $5260aud. Moved onto “ Hot Chilli “ game glitched balance dropped from $5260aud to $260nzd. Talked to Leo Vegas customer service many times via email with no real help and never got back balance of $5260aud owed to me.Henare Leef
Rochelle Lucas
27 December 2022
Comment from uk.trustpilot.com
I love Leo vegas. Always been a very trustworthy casino to play online at. I have experienced mostly great customer service. And the only gripe is there are only ever 'deposit bonuses' . Be really nice to be rewarded when I ask support for a wee bit of a freebie... As that seems to never happen anymore, other casinos freely give when you ask them.
Garreth Rogers
27 December 2022
Comment from uk.trustpilot.com
The quick withdrawals are really good and the support team is also helpful the only problem is I don't win nearly enough it becomes frustrating at times otherwise good
mereana albert
27 December 2022
Comment from uk.trustpilot.com
Other casinos give more loyalty spins and cashback but leo Vegas is sporadic that's my only problem I have been playing another casino and its perfect for me leovegas was my go to now I have a new favorite I'll be back 1 day but yea I guess my luck run out in leovegas
jade
27 December 2022
Comment from uk.trustpilot.com
Leo Vegas is the best online casino in my opinion great game selection fast withdrawals there has been a couple of times I’ve won big and had to provide things again after being fully verified that I found a tat annoying but other than that it’s my go to casino when feeling lucky
Gina Donoghue
27 December 2022
Comment from uk.trustpilot.com
Every time I complete the thing asked for to verify my account to collect my withdrawal you then add another one! Ice been waiting over a month now to collect my winnings!
Southern Player
27 December 2022
Comment from uk.trustpilot.com
Leovegas is trustworthy, withdrawals are quick, good pay out percentages. Must provide all correct documentation at the beginning to set up account but once done it is an enjoyable easy experience. Ive played at many online casinos and Leovegas is by far the best. Great customer service and VIPs treated really well. Highly recommend.
G.C
27 December 2022
Comment from uk.trustpilot.com
Leo vegas is one of the better sites to play on.The customer service is overall good with the odd representative who are very efficient and professional to deal with.
Nicholas Murdoch
27 December 2022
Comment from uk.trustpilot.com
Hey the company is really good, live chat is superhelpfull and they deserve credit! They some how always manage to solve the problem over key board, challenging today the least?The oly thing iv found is on othe casinos I win alot more, well not win as such but features more often. Apart from that I can't fault a thing. I play most weeks and it fun. Cheers for the year. Merry Xmas and happy new year.Cheers Leovegas
Alien
27 December 2022
Comment from uk.trustpilot.com
They put deposit limit to me, stopped giving any free bet offers (which I'm more interested that slot offers) and one time almost tried not to pay my withdrawal. Customer service was brilliant when I was new customer but has go down since that.
janne vain
27 December 2022
Comment from uk.trustpilot.com
Started playing 2014, sometimes winning, more often not. Naturally.This year, thousands of empty spins, allmost impossible to get a bonus. Out of habit I still play on Leovegas, though I hardly enjoy it.
tommas paasela
27 December 2022
Comment from uk.trustpilot.com
I have been loyal client and remember good all times when i got freespins and cash bonus.. But now the service and bonuses are not doing well if u compare to another companies. And dont understand VIP system at all...
Damian Bassick
27 December 2022
Comment from uk.trustpilot.com
Outstanding customer service.It’s not very often that this is something that you receive, especially online.The account managers are extremely welcoming and always there to assist.
lewis radford
19 January 2023
Comment from uk.trustpilot.com
Wish I looked at reviews first before playing, definitely closing my account and hopefully other people with look at review and stay clear from this casino. Scam site
Wish I looked at reviews first before playing, definitely closing my account and hopefully other people with look at review and stay clear from this casino. Scam site