LeoVegas Sport PLAYER REVIEWS(1696)
Geoff Ah Wong
19 May 2024
Comment from uk.trustpilot.com
Avoid this site. I have the same problem as a lot of others. I can deposit money no questions asked. As soon as I try to withdraw winnings they need Id proof of address bank statement. Fair enough. But they also want pictures of my credit card. No way. Than they said I could get proof of credit card from bank. I rang and bank doesn’t do that. I asked if I could send my statement with the deposits I made from my account. They won’t accept that. On top of that I tried to verify myself before I started.it doesn’t let you until you try to withdraw money. It’s a very obvious technique of getting money off people who won’t be able to get it out. DO BOT USE LEOVEGAS
Wave Go
17 May 2024
Comment from uk.trustpilot.com
I was scammed of 400 euros. My bet hit but i was never paid out. I was told by the customer service that they cant pay me the money, without reasoning. Scam of a company. Ive been loyal
Tyler Smith
15 May 2024
Comment from uk.trustpilot.com
Terrible payout, bonus impossible to get, really bad.
Gareth Curtis
14 May 2024
Comment from uk.trustpilot.com
Had always trusted leo,verified for years,everything in order,never any problems. Playing fire in the hole 2,game breaks, i take screenshots as im in a bonus round contact support,eventually told there is a problem,"dont worry you havent lost any money". five days later game is fixed but my bonus round and winnings (only in the region of £56 with a spin left on £1.50 spins). despite screenshots they cant find the round,basically saying ive invented the whole thing! "sorry for your frustration" the bog standard reply.Ask what would you do? no reply,eventuall cut off.Emails stop, emails from complaints department no reply.Now using Ibas and the uk gambling commission and small claims court. may cost me thousands but its the principle. They can see ive won the evidence is there,but doesnt show on their system.Am i just expected to accept it? in their opinion yes! DO NOT TRUST THEM AS THEY CAN DO THIS TO YOU,IMAGINE IF IT WAS A HUGE AMOUNT ??!!!!
Happy Custom
13 May 2024
Comment from uk.trustpilot.com
I enjoy the vast selection of games and find site simple and easy to use. But what i enjoy most is the quick approval of withdrawals and respond from customer support who are very helpful and friendly. Only problem i have is sometimes games are buggy and crash during big wins or free spins and needs to refresh.
Scott
09 May 2024
Comment from uk.trustpilot.com
Deposited £20 placed £5 on a bet still had £15 in the account they’ve locked my account for no reason stay away from these scammers
janne Taalikka
07 May 2024
Comment from uk.trustpilot.com
First of all I self-exclude myself in 2021, whined them to open my account In 2022. Lost a few thousand €s. On 1.8.2023 I went to their chat and told them I have a BAD gambling problem. They closed my accounts and told me not to try opening any new accounts with them. And this April I tried to log in to my account and it did. Lost again. I chatted with them about why is my account open they told me that I self-excluded for 180days (a lie) and after that account opens automatically. I have been asking for our chat conversations, it's been a month now. They told me today that they have sent me the file on 22nd of April (a lie) cause I never got the email nor the SMS (a password to open the file), now they are telling me that they need to regenerate the file again and I need to wait. This casino is I scam.
martysaysso
06 May 2024
Comment from uk.trustpilot.com
The Welcome package tells you everything you need to know about this company. Go to their own website and see that they offer a deposit match up to 100% and bonus Spins. But when you read the small print, you have wager the deposit 35 times before you get any bonus. For example, if you deposit $20 you somehow have to win $700 off that $20 to get back $20 in bonus money and the free spins, so basically, you’re not getting anything back unless it’s the luckiest $20 you’ve ever gambled ever. Read up about this site, they have a low return pay rate. I also made a first time deposit and they didn’t give me the welcome package Bonus. So I had to talk to Customer support and that took forever. They gave me a link to make another deposit so I did that and tried to withdraw my original deposit and they wouldn’t let me because it was a Small amount? So they have withdraw limits. I talked to customer support again and you can tell that they don’t care. I’m fairly new to online casinos, but I have been to Other sites and there’s no games like this site, not even close. Other sites give you the deposit match right away, the free spins right away, Withdraw any amount right away, no games, And I actually won money unlike this site. Do not give them your money!
MOHAMMED HANIF MIAH
03 May 2024
Comment from uk.trustpilot.com
deposited £20 in the last 24 hours, naw have £1800+ pending in my bank account :)
Shane Staring
29 April 2024
Comment from uk.trustpilot.com
This casino’s support has ignored my emails for over a month even after bumping the emails in case it fell through the cracks or whatnot.I’ve never been hostile or been a pain in any way is why I’m so caught off guard by this. Full context is they asked me to verify my employment so I sent them my paystubs for the past 3 months the same day and a month later and 3 different weekly follow up emails trying to understand the radio silence and if I could get an ETA to close this request I still haven’t got a l reply.Really nothing feels worse than getting disrespected like that so I figured I’d take the time to leave the experience here so others know before signing up to just steer clear. I probably sold my identify giving them my pay stubs so let me be your experienced guide and heed my warning.
Frankie Sweet
28 April 2024
Comment from uk.trustpilot.com
SCAM ARTISTS , Cashed out 4000$ CAD Woke up the next day to my withdraw being cancelled , contacted customer support And at that time they told me I spent it !!!STAY AWAY FROM LEO VEGASTHEY WILL NOT PAY YOUR WINNINGS !!!!!SCAM SCAM SCAMMY RATING IS -10
N Jordan
26 April 2024
Comment from uk.trustpilot.com
Great games and enjoyable
Harjinder
25 April 2024
Comment from uk.trustpilot.com
How Leovegas has over 2 stars isHow Leovegas has over 2 stars is beyond…How Leovegas has over 2 stars is beyond me...i would give it -3 stars myself if i could.I have not come across a casino website like leovegas that withholds money and refuses to pay out regardless of the documentation for verification you provide. First of all i do NOT RECCOMEND anyone! ANYONE! to open a account on this website if they want to have a successful withdrawal to come through. I want my withdrawal and close my account after withdrawing so i dont have to deal with these people again According to the gambling commission Group 2.a: Trusted Government Documents- Certified birth certificates issued after birth allowed. So why the extensive excuses of wanting a more deep verification process... Im sure this casino is well aware applying for a citizen card and passport can take up to anywhere from 2-3 weeks to a couple of months... Yet they absolutely refuse to even acknowledge or even give alternative methods' to verify. (No way to contact them over the phone to discuss issues). If Proof of address, Proof of Id Certificate, Card holder details, Proof of Expired passport can back up the birth certificate details and the details entered into the account then there must be some truth to it. I cannot even fathom how they be blatantly blaming their customers for verification issues when they do absolutely anything to hold your funds, no surprise if this carries on most customers will become 1-star reviewers of this website.According to the gambling commission - All online gambling businesses must ask you to prove your age and identity before you gamble. Our rules say that a gambling business can't ask you to prove your age and identity as a condition of withdrawing your money if they could have asked you at an earlier point". Yet they let me deposit before verifying even stating my account WAS verified hence why i deposited under the impression my account has been verified so i can continue to play until i want to withdraw.it seems a breach in section 17.1.1 has been done - Our rules say that a gambling business can't ask you to prove your age and identity as a condition of withdrawing your money if they could have asked you at an earlier point. If this is what they do to every customer, it could have been reasonably foreseeable if i got a withdrawal request through they would then request verification when this could have been done before even allowing me to attempt to deposit.I have 2 withdrawals of total £1400 on pending £1400! surely if you cannot accept my verification that has been sent then at least refund all deposits made and rebuke and deny any withdrawals made to make it fair.How am i allowed to deposit over £2000 if leovegas had not verified my account and then dare to say they will close my account.Best believe i regret not listening to all these 1/2-star reviews which outlines most of the problems this website has brought to customers repetitively. I just hope leovegas can have some sort of compassion and atleast refund my deposits and rebuke the withdrawal instead of making excuses after excuse... Updates incomingYou know for a fact i have valid reasons not to provide id yet you are not helping coming up with a solution.. since when was citizen ship card not allowed to verify. I have had this problem before where kwiff came to the resolution to just close my account void the withdrawals and return all my deposits and im sure thats betfreds policy as well as far as im aware. IM REQUESTING to close my account due to the check you all failed to run in the time of my 2 years of lenghty depositing and once i did checkout miraculously you all put an block on my account. i want genuinely nothing to do with this casino close my account a refund all my deposits.
Callahan Crossland
23 April 2024
Comment from uk.trustpilot.com
This site is a borderline scam.I put cash on with my bankcard and lost it, i put some on with my creditcard and i tried to cash out the original amount.After a few days they sent me an email saying that I had to withdraw to my credit card that i put the cash on with.So i did, I waited and waited and waited.I came to realize that they money was never coming so i pissed away the money.DO NOT put money into this site, it seems like you get to play but then they never pay you, they wait for you to get frustrated and gamble away anything you won.I will report them to the BBB in canada and the CCIJ, these shady operations should be exposed.
Daniel Smith
20 April 2024
Comment from uk.trustpilot.com
Would give 0 stars if I could. Worst casino you will ever get the games are absolutely awful. Stay well clear this shambles of a firm need shutting down every game is a scam.Don’t fool for the BS the idiot they got replying to these messages. I’ve used many a casino and I know for a fact that there’s something dodgy about this casino cause literally nothing drops, no bonuses, no jackpots, that’s why they’re all 18million etc cause they never pay out!Don’t even reply and give me your stupid excuses you lot should hang your head in shame. Allowing 100 pound spins and stuff, absolute wasters hope this company goes bust for the good of everyone.Scumbags
Larry Banzon
20 April 2024
Comment from uk.trustpilot.com
At first i thought i was scammed but i still give it a try and won 3 times in a row. Withdrawal is fast and you can already get your money in a few minutes. 👌👌👌
Margaret McIntyre
18 April 2024
Comment from uk.trustpilot.com
I was a new customer here, the last few days. Their is no games no payouts. If you buy bonus games which cost money you get winnings of 70 cent sometimes less over a euro 99 percent loss. This is a scam site, every slot I played always had games in games, not this crowd. They don't honour bonuses. You ask the question why is there no winnings after playing for hours. It's random, it's luck. What a load of rubbish. After playing in a good bit of money, I don't buy their crap Don't use this site no bonuses, no bonuses in games just a cliff edge drip from 100 euro to zero.Gambling about winning losing fun and free games. Here no fun, no games just lossesAdditional noteI seem to notice ye put up a generic response as in all sites the same.I will respond to that, that is a lie, because I get play from the same games on other sites. Your response is a sad response for the fixing and scamming of machines. Don't talk for other casinos sites, because I have played these games on other sites and your statement untrue. again another sad response, ye are very dismissive and defective.Please people don't use this site you get to no winning not even free games. Be warned
Barry
17 April 2024
Comment from uk.trustpilot.com
Stay well clear of this company (BetMGM) they are fraudsters, their chat help lines are operated by ‘bots’ designed to send you round in circles and keep your money…. They present obstacle after obstacle preventing them from returning you your money…… Stay clear, Avoid, Do not sign up.There are way better, trustworthy gambling sites
Mohammed Abujbara
16 April 2024
Comment from uk.trustpilot.com
Please unite with me so we can legally report LeoVegas , been 4 months depositing money and I never won , I have spent so far 67000 euros , we can judge them and find out the way how they scam people , I only need unite from people who are living in Europe
Chloe
12 April 2024
Comment from uk.trustpilot.com
Scammers not letting me withdraw the money I deposited because they are verifying my account. I have sent all documents they asked for ages ago and still ‘verifying’ and won’t give my money back
Bogna
10 April 2024
Comment from uk.trustpilot.com
Don’t play! Find another one casino. This casino is a scam!!! Do not win here. Game restarting all the time bonuses missing. Scam!!!
Brendon
09 April 2024
Comment from uk.trustpilot.com
I like how they have a good selection of games and most are entitled to an in-house jackpot
Harjinder
09 April 2024
Comment from uk.trustpilot.com
How Leovegas has over 2 stars is beyond…How Leovegas has over 2 stars is beyond me...i would give it -3 stars myself if i could.I have not come across a casino website like leovegas that withholds money and refuses to pay out regardless of the documentation for verification you provide. First of all i do NOT RECCOMEND anyone! ANYONE! to open a account on this website if they want to have a successful withdrawal to come through.According to the gambling commission Group 2.a: Trusted Government Documents- Certified birth certificates issued after birth allowed. So why the extensive excuses of wanting a more deep verification process... Im sure this casino is well aware applying for a citizen card and passport can take up to anywhere from 2-3 weeks to a couple of months... Yet they absolutely refuse to even acknowledge or even give alternative methods' to verify. (No way to contact them over the phone to discuss issues). If Proof of address, Proof of Id Certificate, Card holder details, Proof of Expired passport can back up the birth certificate details and the details entered into the account then there must be some truth to it. I cannot even fathom how they be blatantly blaming their customers for verification issues when they do absolutely anything to hold your funds, no surprise if this carries on most customers will become 1-star reviewers of this website.According to the gambling commission - All online gambling businesses must ask you to prove your age and identity before you gamble. Our rules say that a gambling business can't ask you to prove your age and identity as a condition of withdrawing your money if they could have asked you at an earlier point". Yet they let me deposit before verifying even stating my account WAS verified hence why i deposited under the impression my account has been verified so i can continue to play until i want to withdraw.it seems a breach in section 17.1.1 has been done - Our rules say that a gambling business can't ask you to prove your age and identity as a condition of withdrawing your money if they could have asked you at an earlier point. If this is what they do to every customer, it could have been reasonably foreseeable if i got a withdrawal request through they would then request verification when this could have been done before even allowing me to attempt to deposit.I have 2 withdrawals of total £1400 on pending £1400! surely if you cannot accept my verification that has been sent then at least refund all deposits made and rebuke and deny any withdrawals made to make it fair.How am i allowed to deposit over £2000 if leovegas had not verified my account and then dare to say they will close my account.Best believe i regret not listening to all these 1/2-star reviews which outlines most of the problems this website has brought to customers repetitively. I just hope leovegas can have some sort of compassion and atleast refund my deposits and rebuke the withdrawal instead of making excuses after excuse... Updates incomingYou know for a fact i have valid reasons not to provide id yet you are not helping coming up with a solution.. since when was citizen ship card not allowed to verify. I have had this problem before where kwiff came to the resolution to just close my account void the withdrawals and return all my deposits and im sure thats betfreds policy as well as far as im aware. IM REQUESTING to close my account due to the check you all failed to run in the time of my 2 years of lenghty depositing and once i did checkout miraculously you all put an block on my account. i want genuinely nothing to do with this casino close my account a refund all my deposits.
Claire Dormer
08 April 2024
Comment from uk.trustpilot.com
Really enjoyed playing the big variety of slot games and the quick withdrawal was fab to 🙂 normally make you jump through hoops on other sites and make you wait ages to but not LeoVagas.Hope everyone has the same good experience as I have had so far 👍
Harjinder
07 April 2024
Comment from uk.trustpilot.com
How Leovegas has over 2 stars is beyond me...i would give it -3 stars myself if i could.I have not come across a casino website like leovegas that withholds money and refuses to pay out regardless of the documentation for verification you provide. First of all i do NOT RECCOMEND anyone! ANYONE! to open a account on this website if they want to have a successful withdrawal to come through.According to the gambling commission Group 2.a: Trusted Government Documents- Certified birth certificates issued after birth allowed. So why the extensive excuses of wanting a more deep verification process... Im sure this casino is well aware applying for a citizen card and passport can take up to anywhere from 2-3 weeks to a couple of months... Yet they absolutely refuse to even acknowledge or even give alternative methods' to verify. (No way to contact them over the phone to discuss issues). If Proof of address, Proof of Id Certificate, Card holder details, Proof of Expired passport can back up the birth certificate details and the details entered into the account then there must be some truth to it. I cannot even fathom how they be blatantly blaming their customers for verification issues when they do absolutely anything to hold your funds, no surprise if this carries on most customers will become 1-star reviewers of this website.According to the gambling commission - All online gambling businesses must ask you to prove your age and identity before you gamble. Our rules say that a gambling business can't ask you to prove your age and identity as a condition of withdrawing your money if they could have asked you at an earlier point". Yet they let me deposit before verifying even stating my account WAS verified hence why i deposited under the impression my account has been verified so i can continue to play until i want to withdraw.it seems a breach in section 17.1.1 has been done - Our rules say that a gambling business can't ask you to prove your age and identity as a condition of withdrawing your money if they could have asked you at an earlier point. If this is what they do to every customer, it could have been reasonably foreseeable if i got a withdrawal request through they would then request verification when this could have been done before even allowing me to attempt to deposit.I have 2 withdrawals of total £1400 on pending £1400! surely if you cannot accept my verification that has been sent then at least refund all deposits made and rebuke and deny any withdrawals made to make it fair.How am i allowed to deposit over £2000 if leovegas had not verified my account and then dare to say they will close my account.Best believe i regret not listening to all these 1/2-star reviews which outlines most of the problems this website has brought to customers repetitively. I just hope leovegas can have some sort of compassion and atleast refund my deposits and rebuke the withdrawal instead of making excuses after excuse... Updates incoming
Bogna
06 April 2024
Comment from uk.trustpilot.com
Unfortunately I started playing without reading reviews here. Spend more than 1k nothing win. Game restarting when you start winning. Bonus missing. I won’t be playing anymore. Scammers!
Emma
05 April 2024
Comment from uk.trustpilot.com
Takes a really long time to withdraw my cash, still hasn't arrived at my bank account. I do prefer this app to others though, well the games
Joshua Caldwell
02 April 2024
Comment from uk.trustpilot.com
Absolutely awful company. None of their policies are clear, their communications and justifications for voiding bets are all over the place and inconsistent, and the moment you win money you get so heavily limited that it’s not worth betting. I made $1876 (only 1200$ profit) over the span of 2 weeks and was limited to 2$ or under on any bet. An absolute joke of a sports book
Lee Wagner
01 April 2024
Comment from uk.trustpilot.com
They are scammers. Do not honour bonuses. They also reset the games to not give out high bonuses. I have screenshots that I was highest level of multipliers in a game and the whole system reset. Despite hundreds of pounds the customer service told me I was wring even though I have the screenshots. SCAMMERS - Reporting to Gaming Commisson.
nitin grover
31 March 2024
Comment from uk.trustpilot.com
Leo Vegas is asking for a name on a bank debit visa which is not an option with td bank in Canada they verified my account through flink and I uploaded the statement and also the front and back of the card still want more documents aweful experience
Larry Banzon
30 March 2024
Comment from uk.trustpilot.com
I have to warn you all not to play on this Casino. It seems that you will just have fun but will never win. They will just take your money, trust me. Better play Unibet or Casino Go as i have a great winning experience with them. And for that...you earn 1 star ⭐ and 5👎👎👎👎👎.
Paul
27 March 2024
Comment from uk.trustpilot.com
Where to begin..... I open an account and was asked to verify my account, which i have no problem doing. I uploaded my driver license, which was accepted no problem. I went onto my sky account and downloaded a PDF file of my bill and it was rejected as it did not display a Eircode(postcode) ok which understandable, I then realized all my bills don't have Eircode's as they were new in Ireland the past 8 years or so, but I found out my revolut has one, so i downloaded this again and submitted this as a PDF format to be told by Mark that it looks scanned ? I was chatting to another agent before called Michael who said the best way to submit proof of address is via PDF format, so there is confusion between the staff. You guys really need to check other peoples PDF files of other players for scanned documents from the revolut app!! I would not recommend this site to anyone as the agents are contradicting themselves and i have just wasted 2.5 hours going round in circles
Anonymous
25 March 2024
Comment from uk.trustpilot.com
If I could I’d give 0 star I got 15 bonus on one specific game one after another took over 100 pounds of me on a low stake and all paid 3 pounds two pounds not asking for hundreds but how can that many bonus give you those pay on one game I will never play on leovegas
Shannon
16 March 2024
Comment from uk.trustpilot.com
Great site easy to use loads of different choices of games to use friendly customer service to 😀
Mark
15 March 2024
Comment from uk.trustpilot.com
The gaming site goodAlthough I have been waiting for my winnings to be paid for 4 days and I contacted the customer support and they told me that they are looking into it so I will have to reserve judgement until I am given an explanation
Misha Twins
13 March 2024
Comment from uk.trustpilot.com
I never had problems with LeoVegas, been with them for about 5-6 years now, the customer service is always on point, quick to respond and satisfy your needs, withdrawals are instant if you use direct bank transfer, and a few hours if you withdraw to your card. Their customer service always stands out from any other sites that I use. Game selection is always good and had some good wins on it too. So if you have all the verifications completed properly you should not have any problems with this site, i don't know why people are writing bad comments!
Sam
13 March 2024
Comment from uk.trustpilot.com
Won £12000 one was their own bonus from the site and then another was a couple of big slot wins. Tried to withdraw took me from being Verified to asking for documents sent documents told I'm no longer allowed access to any of their sites and they took the money.. Good luck if you win anything with these guys :(
Ruan Venter
11 March 2024
Comment from uk.trustpilot.com
It's a pretty cool online gambling website. They have a wide selection of casino games and sports betting options, so you'll never get bored. The website is easy to navigate, and the mobile app is super convenient if you like playing on the go. Plus, they offer some sweet bonuses and promotions that can boost your winnings. Withdrawals are easy and swift wich really makes this casino stand out from the rest !
Kent K.
10 March 2024
Comment from uk.trustpilot.com
Dont use Them….. Its easy to place money but IMPOSIBLE to redraw Them back to your account.They steal your money….
Daniel mchugh
10 March 2024
Comment from uk.trustpilot.com
Games are simple and fun, depositing and withdrawals are easy to do and you can set yourself limits, plus winnings ain't as rare as other gaming platforms.
Lewis
08 March 2024
Comment from uk.trustpilot.com
Please do not use LeoVegas or any of their brands. They do not care about their customers. They completely failed me as a problem gambler. Their responsible gambling tools were non-existent. They have absolutely zero morals and are simply in it for the money. I will be reporting them to the UKGC and taking legal action. AVOID.
Matt
06 March 2024
Comment from uk.trustpilot.com
Would give no stars if possible. Verified my account, all was fine. Made a few deposits, as soon as I win and want to make a withdrawal, they close my account with immediate effect. Avoid! They just steal your money.
Tina
06 March 2024
Comment from uk.trustpilot.com
As this is an online casino, I appreciate the process of verification. This actually provides comfort to know that their security, responsible gambling and support is available. As a gambler, I have lost a lot of money, but this is the nature of gambling. During times when I lost money, LeoVegas did their due diligence to ask if I needed assistance and ask me to reflect on my gambling habits. This was an eye-opening experience. LeoVegas gave me the skills to make an informed decision. I have never experienced this with other online casinos. During times when I won a lot of money, LeoVegas always deposited my winnings in a timely manner. Their online support and assistance is great. Overall, my experience has been great.
Raxxy
05 March 2024
Comment from uk.trustpilot.com
LeoVegas has got to be the best casino out there. I've had some of my biggest win's from here and the withdrawals have always hit my bank account within 60 seconds of requesting them if you use the bank transfer method. The slot selection is amazing and the site is fast and easy to navigate. Customer service also has been very helpful when I have needed them. This is how a casino should be, hassle free fun if you follow the rules. I was surprised to see so many negative reviews for LeoVegas but from my experience I have only positive things to say about here. Good job and keep up the great work guys!
Oroklini
04 March 2024
Comment from uk.trustpilot.com
Probably one of the best online gaming experience, lots of new games, withdrawals is easy and quick, overall i am very impressed
Paul Cummins
03 March 2024
Comment from uk.trustpilot.com
Brilliant 😀 easy to use and a very quick payout after a win
Adam Boutin
02 March 2024
Comment from uk.trustpilot.com
My account is fully verified. I played a lot and I earned large sums of money. As soon as I won $4,000 they blocked my account and they won't let me withdraw my money and they don't want to tell me why I'm banned from their site.
Ligma Balls
02 March 2024
Comment from uk.trustpilot.com
It just feels like scam and there's nothing you can do about it, except avoiding it.
aron cummings
01 March 2024
Comment from uk.trustpilot.com
Signed up, deposited £10. Won a little, probably would have carried on winning but was pretty late. Decided to withdraw, no issue, money in my bank by morning. These negative reviews are not worth going off. Actually a decent site.
Samuel Visser
22 May 2024
Comment from uk.trustpilot.com
Such a scamI tried to withdraw my winnings and they locked my account saying i needed to send proof of address, Bank statement, Photo of identification, and photos of my debit card which already seemed sketchy but i did it anyway wanting my winnings, sent it through and they said as my card doesn't have my name on it as it was given on the day at the bank branch they said i needed to ask the bank for this information, i called my bank and they said theres nothing they can give me and that they shouldn't need this information considering debit cards have a digital identification and they should see who owns the card,i asked Leovegas support if there was any other way i could prove it considering the information i have been given or if i have to ask my bank for something else, and he said no there is nothing we can do for you, i said so i just cant access my account anymore and he said yes unless i can get them what they asked which in my situation and information i have been given i cannot
Such a scamI tried to withdraw my winnings and they locked my account saying i needed to send proof of address, Bank statement, Photo of identification, and photos of my debit card which already seemed sketchy but i did it anyway wanting my winnings, sent it through and they said as my card doesn’t have my name on it as it was given on the day at the bank branch they said i needed to ask the bank for this information, i called my bank and they said theres nothing they can give me and that they shouldn’t need this information considering debit cards have a digital identification and they should see who owns the card,i asked Leovegas support if there was any other way i could prove it considering the information i have been given or if i have to ask my bank for something else, and he said no there is nothing we can do for you, i said so i just cant access my account anymore and he said yes unless i can get them what they asked which in my situation and information i have been given i cannot