LeoVegas Sport Review

It was all fine and dandy until I hit a decent win. Then they restricted my ability to withdraw funds unless i could provide the account verification AGAIN .. i had already done this on opening the account. There have been numerous transactions back and forth since. Today’s win was over 7k though. They picked a transaction from a month ago and want the email i received from interac confirming the deposit. Who keeps emails over a month esp once the money has been played with? Interac won’t help, gigadat or wyzia won’t help, my bank says to contact them etc etc … LEO VEGAS is doing this to stall me or prevent paying out.

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I would give more stars but unfortunately can’t. I’ve always enjoyed leo Vegas more than other online casinos.Fast, friendly, AAA+ service

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Pretty quick customer service,a little bit hard to verify account but good overall

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With the deposit and get bonus money it would be good to show us the wagering progress rather than leaving it to guess work on the players part

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Good wins good fast reliable payouts.plenty of games to choose from and always easy to contact for support…..

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Super casino games, excellent payouts and no messing around with withdrawals. I highly recommend Leo Vegas. Plenty new games to get stuck into. I have never ever had a problem with them.

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Everything runs smoothly, when I have had issues I’ve contacted them and they fixed it in a timely matter

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Fast and easy deposits. Always getting good offers. I get free spins alot randomly.

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I would not recommend using LeoVegas. After a few months of using the site, I deposited £100 and my account was blocked and I was required to provide verification of my address, identification, 3 months bank statements (from 2 different banks I have) and 3 months of payslips. Until I did this I was unable to withdraw the £100 I had deposited, why not stop my deposit before requesting all this. Address, ID and payslips, fine, I understand that due to regulatory factors income must be provided. However, 3 months bank statements from 2 to of my banks is excessive and intrusive. Do LeoVegas not understand that my bank has to follow strict regulatory guidelines!? If I had money coming in and out of my bank from illegal sources the bank would report this. Why is a gambling company having to look through my bank account!?! What are they trying to prove!?! I have written to the gambling commission regarding this issue also. The fact that they can hold my £100 until all the documentation is provided is basically theft. I’ve actually provided all the documentation as I want my £100 back. The whole process has taken a week so far and they’re still reviewing my documentation.

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Would love to win the jackpot sometimes and add some more zeros on it i love playing leo Vegas think your awesome 👌

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Scam promos, you can win thousands with your own+bonus money and they take them away. Had 3700e+ The turnover was done the balance was changed to 75e. Scam scam scam. Never again. Previously noticed that the quality has gone down but this is already too much. Finally win bigger from this casino and they take it away.

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You’re website sucks and so does your customer service I have been an avid user for years and accidentally clicked the wrong card to withdraw too and got my withdrawal declined and my account closed and subsequently lost £350 after the thousands I have deposited over the years. No loyalty to repeat customers. AVOID AT ALL COSTS IF YOU WANT TO BE ABLE TO WITHDRAW YOUR WINNINGS

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Thieves!!!!If you manage to ever win a bet they’ll just steal your money, try to log in and will say “unfortunately you are not able to log in at this time, please contact support for more information”Prior to that you will be verified, deposit and bet no problem, but if you win they require every document known to man to get the money out, con artists!!

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Thieves!!!!If you manage to ever win a bet they’ll just steal your money, try to log in and will say “unfortunately you are not able to log in at this time” Prior to that you will be verified, deposit and bet no problem, but if you win they require every document known to man to get the money out, awful awful con artists

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They payout your winnings quickly .. & I have had no issues with this gambling site, definitely worth playing on.

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Enjoy playing the new games so many to choose from and all ways updating.

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I absolutely have selfishly enjoyed this website above all others. You win some and you loose some but that is life just as it is gambling. Favourite game provider would have to be play n go and my top 3 favourite games would have to be legacy of dead, banquet of dead and pilgrim of the dead. All similar games but definitely my go to ones when I’m feeling lucky 🙂

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Best mobile casino, all games work perfectly, a lot of bonuses, mga license, good support and in overall really trustworthy casino

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I signed up for Leo Vegas for their bet 25 dollars get 50 dollars in bonus bets. I placed a 25 dollar bet at 1.95 odds. After my bet settled I did not see my bonus bet anywhere. When I built a bet builder I did not have the option to use my bonus bets. Even my balance did not show my bonus bets. When I contacted support and explained the situation they were unable to help me. I have emailed LEO VEGAS a screenshot of me building a bet builder and not seeing the option to use a bonus bet and they have not answered. Use Draftkings or FanDuel they never have these issues.

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I wish I had read the reviews before I thought I would receive Adequate help for my issue…, my problem is that I’m unable to play the free spins which were issued to my account yesterday…. I went on to live chat & even though the lady was pleasant she wasn’t helpful at all.., I kept repeating myself, explaining I had done all the necessary options before I entered into a conversation with them…, but what frustrates me the most is that I’m able to get access to any other game on the site…, very convenient if you ask me…! I then tried all the relevant problem solutions & still the same, so I entered into yet another live chat conversation with a different agent, only to be cut off & had to start again…! Also I provided screenshots etc… but it seems they will fob you off & still the same issue is happening today..! I would expect them to value their customers & rectify the problem with another solution, not telling me to try everything I already said I’d done..

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Leo Vegas is my favorite online casino, I love the extremely fast withdrawal times, diverse game selection, and efficient human chat support. Withdrawals are processed quickly and the human chat support is knowledgeable and responsive.

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I’ve used this company for a few years now and I’ve not cause for complaint….I receive my winnings usually within an hour and deposits are quick….LOADS of various games are on the website….and new ones are added regularly….They’ve just released a new UK app which is very laggy and i can’t play some games but hopefully they will look into this….?Only downside for me is that there’s no membership loyalty and the bonuses are abismissal….!

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There’s a good variety of games payouts don’t take long under 24 hrs an good customer service

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Good casino. Fast withdrawals and most of the games are in there. Also a good variety of sports betting and decent odds for games.

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Great app Friendly staff whenever I’ve had an issue Withdrawal never an issue

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Fast withdraws, New games coming fast, many deposit methods, deposit bonuses at least 1 of week. One minus Hard to find New games when use search didnt saw all provider games many.

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Helps that we are able to withdrawal our account..but I have seen issues where I havnt at times..I think it should be our right to collect our money back.if we are putting into your casino tables..thank you.

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I’ve been with this site for many a years, at least 7+! But never had a win? I recommend that this site not to recommend to players which Slot to play!

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An overall good experience with Leo Vagas so far. I would like to see bigger wins and more often going forward 🙂

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Could be some free spins or something for upgrading levels for vip

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Just playing good honest casino games. And the company jackpots outstanding, and good customer support so thanks very much.

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Unfortunately Leovegas do not value…Unfortunately Leovegas do not value loyal players very much. I’m often regretting being loyal to them! The bonuses offered are so cheap and border line insulting to claim and wager etc.$70k deposited and get offered 5x 20c spins and a few dollars ( once I have wagered half a grand that is).The gifts are the best player perks, in my opinion, however they are not much money at all and to few n far between.I’m literally an idiot to be exclusive to them when comparing other casinos incentives and rewards.Im practically VIP level 60 however they make a point to let me know I’m not even in the VIP program so no birthday treat this year. 🤔Withdrawal process is slow and sits in your wallet for days available to gamble and they won’t change that when asked.No individual based treatment for players unless they are spending a lot! And if you don’t keep blowing stacks they say your no longer VIP 😲 What class am I then I wonder? 🤔 This is all relayed to the complaint department also and weeks later no response except for zero bonus offers or gifts for weeks SMH.If they improve I’ll update this review, however there are Casinos that actually reward loyalty and exclusivity of players but certainly Not LeoVegas. Odd way to operate a Casino or any business, help me understand it!?There’s definitely a disconnect but greed does that. Leovegas you should take this constructively, as the ratings and reviews can change. This is my experience and I’m not trying to drag your business down, quite the opposite.See my reviews

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Dear LeoVegas Support Team,Your response to my review is as disappointing as the service I received. It’s evident that your so-called commitment to customer satisfaction is nothing more than empty words. When I was in need of assistance, your team’s response was characterized by delays, inadequate communication, and a complete lack of urgency. Now, after the damage is done, you offer hollow apologies and vague promises of improvement.Reaching out via Trustpilot after the fact does nothing to address the weeks of frustration and poor service I endured. It’s too little, too late. My decision to close my account was a direct result of your failure to provide timely and effective support when it mattered most.If you were truly committed to learning from feedback and improving your services, this situation would never have escalated to the point where I felt compelled to leave such a scathing review. Your dismissive attitude and reluctance to take immediate action when issues arise are major flaws in your customer service approach.I hope this serves as a wake-up call for your team. Your inadequate handling of my concerns has not only cost you a customer but has also damaged your reputation. Moving forward, I will make sure to share my negative experience with others to warn them about the subpar support they can expect from LeoVegas.Sincerely, Steven

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Very Bad experience and just steal my money. Leovegas closed my account while im chatting with the customer service. Now i have still 540kr in my account that im not even able to widraw since they close my account and asking for alot of documents. Like to take a picture og my credit card front and back. I dont think its safe todo that since they will have access to my bank account!! And the customer service here really sucks you will never get help and sending you wrong link. NEVER PLAY in LEOVEGAS they will steal your MONEY its easy to put money but you will never get your MONEY OUT. Never play in this Online casino Website.. !!!

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Definitely one of the best casino online that I’ve ever played I’ve definitely played a lot and I do appreciate the free games that their hand down

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Leo is a tough casino with brutal RTP:s in many slots, but attractive jackpots and good selection of slots. And everything works usually fine. I miss more surprises with the bonuses because the wagering etc usually goes by the same formula and not many positive outcomes there. Deposits after deposits, not so nice and surprising!

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I am extremely dissatisfied with my experience on this site. My issues began when I encountered a problem that required intervention from customer support. I promptly provided all the necessary information and followed every procedure as instructed. Despite my cooperation, I have faced continuous delays and inadequate communication from the support team.After waiting for over a week with no progress or clear updates, I was advised to wait for a call that never came. When I expressed my frustration and requested immediate action, I was told to wait even longer. This lack of urgency and responsiveness is unacceptable. The support team’s suggestion to wait, despite my repeated requests for a quicker resolution, was not only frustrating but also indicative of poor customer service.The final straw came when I was asked to specify how long I wanted to wait before closing my account and to explain why I was leaving. Given the appalling customer service and the endless delays, I chose to close my account immediately. The entire experience has been deeply disappointing and has significantly damaged my trust in this platform.I hope this review serves as a warning to others considering using this site. The lack of effective customer support and the dismissive attitude towards resolving issues are major red flags. I strongly recommend looking elsewhere if you value timely and respectful customer service.

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There could be a little more betting campaigns haha.Everything works. Its good thing but not normal. Overall a very good site. So why don’t I play mainly on Leovegas? hmm I’ll let you know when I know the answer. Good Job.

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Sudden need to “verify” account with multiple ways while trying to withdraw winnings. Also slow withdrawal process.

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Many small payouts, between 2-6c per 40c bet. Often takes over 250+ spins to get a bonus feature. Some games don’t have sound. Games crash often when playing online (not in the app). Bigger payouts and more often when you are NOT verified. Since being verified I have had one large payout which would easily only be a quarter of what I’ve spent. Positives: graphics are good & many popular games with a minimum 20c bet

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Great selection of games and very fast payouts on withdrawals. I have played numerous online casino but have never struck one as good as LeoVegas on all counts. The only downside I can think of is there is no way to save your favorite games. A very unimportant point I must add

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I’ve tried different online casino’s so far and I have to say that LeoVegas is one of the best. The winnings and losses really are in balance so you can play for a long time. I’m not a “big player” but I like it when I’m not out of money in 15 minutes. At LeoVegas I can play for like 2 hours with only €60,- and a bet of €1,-. Sometimes you win, sometimes you lose but I still made some profit at LeoVegas. Also the costumer service is really great they are fast to respond whenever you have a problem or question. On top of that the whitdrawals and deposits are quick, never had a problem with that either. I’ve got an limit on my account balance so whenever I go over that LeoVegas makes sure it wil be send to my bank automatically.

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So far it is great. It’s the first online casino, i find doing well and safe for customer where trust is more important now a days.

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Played on this site for years love it, highly recommend to all, fast deposits and withdraws no complaints.

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Unfortunately Leovegas do not value loyal players very much. I’m often regretting being loyal to them! The bonuses offered are so cheap and border line insulting to claim and wager etc.$70k deposited and get offered 5x 20c spins and a few dollars ( once I have wagered half a grand that is).The gifts are the best player perks, in my opinion, however they are not much money at all and to few n far between.I’m literally an idiot to be exclusive to them when comparing other casinos incentives and rewards.Im practically VIP level 60 however they make a point to let me know I’m not even in the VIP program so no birthday treat this year. 🤔Withdrawal process is slow and sits in your wallet for days available to gamble and they won’t change that when asked.No individual based treatment for players unless they are spending a lot! And if you don’t keep blowing stacks they say your no longer VIP 😲 What class am I then I wonder? 🤔 This is all relayed to the complaint department also and weeks later no response except for zero bonus offers or gifts for weeks SMH.If they improve I’ll update this review, however there are Casinos that actually reward loyalty and exclusivity of players but certainly Not LeoVegas. Odd way to operate a Casino or any business, help me understand it!?There’s definitely a disconnect but greed does that.

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Withdraws are fast and only take half-hour. Plenty of new games and only casino I play. I tried other casino and they didn’t meet my standards. Well done leovegas

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Giving 1 star beacause leovegas owns betmgm which steal your money and deserve to be shut down.

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I am a long time online casino user. Leovegas.com is one of my favorite sites. Good layout, good selection of game providers and good customer service whenever I have had an issue. Keep up the great work

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Love Leo Vegas.. some days are bad but most days the winnings are great.. first withdrawal takes up to 7 days but after that pace, it goes into your bank instantly.. trust my words as I have no regrets playing Leo Vegas.

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why can’t i give you ZERO, this casino really dont like paying out will make it so hard its not worth playing with them

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