Matchbook PLAYER REVIEWS(1293)
customer
11 November 2021
Comment from uk.trustpilot.com
fantastic services
Matthew Whitehouse
11 November 2021
Comment from uk.trustpilot.com
Worse of the worseJoined this pile of turds the other week, no wins hardly, no In game features like someone had switched them off. Increase my monthly deposit limit to £175 from £100 but it then allowed me to deposit £175 not £75. When I went to see my gaming history they blocked me from seeing but saying I had to upload id, same old chestnut ay, not even had a cashout and they want id??? Leave well alone they wouldn't even let me see my gaming history it was that bad. Bet I get no reply. This site is getting reported to gambling commission as its gone against basic casino rules by letting me deposit more and just by their sneaky actions 21st century con artists
Matthew Whitehouse
11 November 2021
Comment from uk.trustpilot.com
Terrible online bookiesLiterally no wins at all on the slot games. No in game features. Haven't even had a sniff of a withdrawal and now they want all sorts of id. Why am I going to send important documents to a bookies I hardly heard off. Keep well away if you value your hard earn cash
michael obrien
11 November 2021
Comment from uk.trustpilot.com
Sorted my commission out very quickly. Many thanks.
Stefan
11 November 2021
Comment from uk.trustpilot.com
It has been more than 10 days since my withdrawal and I still have not received anything.
DAVID WILSON
10 November 2021
Comment from uk.trustpilot.com
Worst site ever upon login in got it gave opt in offer for chance to win some free spins so i opt in then click play now it takes me to game called ghost of dead so i played it aim is to get 3 scatter symbols for bonus game it wipes me out £80 & im only spinning 20p a time still refused to bring bonus in now for any machine to take that amount at only 20p per spin is dreadful this game is either not working properly of they are fixed just to rob you just shocking stay clear
Jennifer
10 November 2021
Comment from uk.trustpilot.com
Disgusting service I won 1000 free spins on wheel of wins and they haven’t gave me them. Said it will be referred to technical team 10 working days t/a still nothing back. No response to my emails and telephone lines don’t work. Avoid this company. They are happy to take your money but when you win something can’t get it. Not an enjoyableExperience at all. I am on day 5 now still no response
Kris Allen
10 November 2021
Comment from uk.trustpilot.com
Horrendous site for gaming, the only thing it does well is take deposits. All the games seem to sap your balance very quickly rarely hit a bonus and if you do the return is minimal and annoyongly games regularly crash. Also found that Betfair daily bonus is linked to how much you spend, deposit nothing you get nothing. Played the free Pinball bonus for 14 days straight and lost everytime, when you do actually win its usually a 20p bingo card or 2 x 10p free spins !!?? Other sites such as Bet365 regularly give £5 free bet or 10 free spins, thats a bonus and you dont have to deposit to get it! Betfair is one to stay clear of.
Lee
10 November 2021
Comment from uk.trustpilot.com
I play slots sometimes and theres a great selection of games.the downfall is the loading speed.also you cant deposit from the slot page you have to return to the main page.other than that great games
ray
10 November 2021
Comment from uk.trustpilot.com
great for free bets
john
10 November 2021
Comment from uk.trustpilot.com
Initially thought they seemed OK but after using them for a good few months now they are just as bad if not worse than the other gambling companies. Games roulette games are terrible really need investigating not just fobbing customers off with games are random regulated etc. Hopeless bonuses with huge wagering requirements will be closing my account. Probably one to avoid
Marius
10 November 2021
Comment from uk.trustpilot.com
very weak I can not win anything for a year and something I still lose does not pay this casino
john
10 November 2021
Comment from uk.trustpilot.com
Waste of time. There is no place in the Gambling industry for this company. Their website is atrocious cost me a treble bet it selects different things when you press on it its so sluggish and slow. Cost me a bet my putting a horse in the bet I didn't select when put bet on quick before race and couldn't check. Spoke to customer service waste of time haven't gambled with them since loads of people I am told closing their accounts at the moment with this company
Martin
10 November 2021
Comment from uk.trustpilot.com
They closed my new account with money in it to retain an account I asked them years ago to delete which had not been used for many years. They said they did this because I had two accounts. I also asked them to delete all the records of me when I closed the last account and they confirmed that they had. They obviously lied. It took a long time for me to get them to delete both accounts and return my money. It was a long painful process. Then they email me to tell they have closed my account because I am a problem gambler supporting this with what I should do and how to behave. This mess was due to their incompetence, their flawed web site and no contact phone number. I do not suppose they care about their reviews either.
Daniel
10 November 2021
Comment from uk.trustpilot.com
Excellent games, fast payouts fantastic bonus's
Chantelle Wadrup
10 November 2021
Comment from uk.trustpilot.com
Haven't won in a while now ..Seems my luck has gone did have some good luck at beginning but nothing lately..May try another site .
Louis
09 November 2021
Comment from uk.trustpilot.com
A good website to use and very helpful staff when I asked a question. Quick response and very helpful
Anne
09 November 2021
Comment from uk.trustpilot.com
Good games. Good company Fast payouts Excellent customer service All in all best casino company!!
Channy Chan
09 November 2021
Comment from uk.trustpilot.com
Paid out in the beginning but now it's just take take take. Avoid, there are better sites out there. The game mysteriously jumps so bonuses are not won during play. And, if you do hit a bonus the payout is derisory.
Alan Osborne
08 November 2021
Comment from uk.trustpilot.com
Easy to find the bets I want and offers are unusual and interseting.
RobboRobbo
08 November 2021
Comment from uk.trustpilot.com
Started off well, with plenty of offers and good odds on some matches. But started to decline when I won an ew bet on odds of 20, with bets not accepted. Did not take them long to restict all my bets to small amounts. Their KYC is a bit off a faff too, the worst I have used. I didnt have problems withdrawing though, thank goodness
RobboRobbo
08 November 2021
Comment from uk.trustpilot.com
So far so good, l like their hilarious offers where you get a free bet if something specific happens in specified games, eg the colour of the refs shirt, or a top player doesnt score. These actually come in somtimes
John B
08 November 2021
Comment from uk.trustpilot.com
Live chat is terrible. Just fob you off and don't help at all. They just want to get you off there as fast as possible. Their manners left a lot to be desired as wellIf you email instead all you'll get is just a copy and paste template which is absolutely no help at all
Paul Humphries
08 November 2021
Comment from uk.trustpilot.com
Not even worth the one star ,thought I’d try it out after reading reviews everyone is right I’m on a lot of other gambling sites ,and this is noooo good no chance of big wins after putting £1000 in ,on a pound a spin all the way through my biggest win when down to last £5 was £150 , I put it all back in and lost it all didn’t even get on the feature board ,my advise is listen to us all playing here will bankrupt you .1150 ++ spins and no feature joke .
paula strong
08 November 2021
Comment from uk.trustpilot.com
please do not bet with this company.my husband has and they asked for every detail about you for verification.he gave a bank stement.driving license but still wanted pay slips and tax returns very.very personal and if you do not provide the documents they block the deposit and withdrawals even if you have money in your account which my husband did. asked for the money to be transferred but said wanted more identification this is well open for fraud to which my son does work for the police in that cetain dept to which i will be looking into.they make you feel like a child.please do not bet with them.0 stars if i could.just look at the reviews they have been getting lately and make your own mind up.should be closed down.
Phil
08 November 2021
Comment from uk.trustpilot.com
Excellent excellent good great good good good great great great
Paul Young
08 November 2021
Comment from uk.trustpilot.com
This bookies has great points for bets offers plus works at a very fast speed compared to other companies who are s lot slower .
Lucas Diamond
08 November 2021
Comment from uk.trustpilot.com
Excellent customer service once again through Facebook channelIssue resolved in minutes
shane green
07 November 2021
Comment from uk.trustpilot.com
Hi Lot people think Betfred is a scam but I have to correct those that think this Firstly you gamble to win or lose This does mostly go in favour of the site But there are some lucky players that do win it’s purely luck So please don’t leave poor feedback because you have lost it’s purely down to being in the right place at the right time and not to over spend it gamble over your budget Use the tool to stop allowing you to deposit more to chase your loss Be safe and play wise using small stake on slots ? There there for enjoyment and fun Be safe there is absolutely nothing wrong or untoward going on in this site Use it wisely it’s simple
Damien
06 November 2021
Comment from uk.trustpilot.com
Great customer support. They quickly sorted out my issue within a few minutes
jackpalance1
06 November 2021
Comment from uk.trustpilot.com
Played the slots unfortunately i should have know better the worst I’ve played without a doubt.Have closed the account couldn’t be having that !!Don’t go near them that’s my advice ?
kelly
06 November 2021
Comment from uk.trustpilot.com
60p in 3 deposits!!! Absolute disgrace site. Pure corrupt fixed!
Marc Freeland
05 November 2021
Comment from uk.trustpilot.com
Tbh I like paddy Power yes I've lost some but I also win compared to other sites. Bad reviews are from people that struggle to grab the concept of gambling. I play on all major sites and spent thousands and lose but on paddy Power I think is much more fair keep it up paddy.
JL
05 November 2021
Comment from uk.trustpilot.com
Bonuses are getting canceled without giving an explaination even after asking several times.They seem to attract you by this offers to just cancel them anytime they want since it is written in the conditions that they do not need a reason.
Robert
05 November 2021
Comment from uk.trustpilot.com
great casino
Phil Johnson
05 November 2021
Comment from uk.trustpilot.com
Small print legalised THEFT, how can betting ante post with a non runner be deemed in the robbing bookies favour! I don't even get a run for my money,yet ROBBED BLIND FOR £50, £25 E/W ON MY NON RUNNER! AT LEAST DICK TURPIN WORE A MASK BEFORE HE ROBBED PEOPLE! You would think common decency and in the spirit of customer service you would get a refund fir a non runner!? Ante post or not. Oh NO, the robbing bast@@ds put something in the small print allowing them to Rob us mug punters Blind..SHOCKING,ABSOLUTELY SHOCKING!
Ashish
05 November 2021
Comment from uk.trustpilot.com
Fake & scammer site don't play here & not given withdrawal .many comments are fake so stay away this site if you don't want loss your money ??
mark Jones
05 November 2021
Comment from uk.trustpilot.com
Sign up , verify account . Login next day and all offers removed . These are crooks , i would stay away from these cowboy crooks. They now have all my data for the next 7 years. Its just a scam bookie. DO NOT SIGN UP WITH THESE
James
04 November 2021
Comment from uk.trustpilot.com
Good interface & design. Easy to use.
GS
04 November 2021
Comment from uk.trustpilot.com
Removed all promotions without any reason.
rob
04 November 2021
Comment from uk.trustpilot.com
Update, As soon as I closed my Account, they sent me an Email offering the 100 free spins on Starburst, but they know I cant go on there now coz the Account is now closed, what A SCUMBAG move. Absolute Criminals!!!!!!!!!!!!!!!!!!!!!!!!!They didn't give the New player bonus…They didn't give the New player bonus as advertised, and the money I deposited to get the Bonus was only able to be played on the worst slots possible. Forget customer service also, its an absolute JOKE!!!!!!!!!!Go to a real Casino !!!!!!!!!!
macca
04 November 2021
Comment from uk.trustpilot.com
Seriously if i have said it begore i will say it again, this has to be one of the worst bookmakers out there, for 4 weeks now i cxannot even place bets because i cannot get to the sporting events i want to go to.Basically on the sports home page u have three little lines at the left towards the top of your screen, this opens the side bar to see what offers or bonuses u have and to get to sport categories... well these people are clueless, the 3 lines you press doesnt open up the left side infact it does nothing.. clueless is an understatement these people are fools.. cant even have their site running properly and this has been happening for a month now, i have checked on another phone and browsers with same issue, spoke to friends who said its same for them
Nick
04 November 2021
Comment from uk.trustpilot.com
Closed my account, reason being is that was 'a security issue', customer services do not get any more information to give you than that. There was no security issue, they just wanted to close my account & keep my money. They can do it to whoever they want, whenever they want & claim 'security issue'. Betfair have done the same to me. Do not use.
Nick
04 November 2021
Comment from uk.trustpilot.com
Closed my account, reason being is that was 'a security issue', customer services do not get any more information to give you than that. There was no security issue, they just wanted to close my account & keep my money. They can do it to whoever they want, whenever they want & claim 'security issue'. Paddy Power have done the same to me. Do not use.
Colin
04 November 2021
Comment from uk.trustpilot.com
Terrible online casino! Have played on many online casino sites and can safely say this is the worst by a country mile.For such a big named company, it’s falsely misleading for customers to believe they’re a good site. The rtp is stated as high but it’s a lie, spent £800 on £2 spins for bigger bass bonanza (a fairly easy slot to bonus) and didn’t hit a single bonus, also spent £400 on mysterious Egypt on £2 spins and hit nothing either. This sounds like sour grapes for a sizeable loss but i can take losses on the chin. I can assure you I haven’t complained about any other gambling site, but this one is criminal (not to mention the shocking customer support) I hope this review helps people avoid giving these crooks their hard earned cash as you will lose for sure.
Johnny
04 November 2021
Comment from uk.trustpilot.com
So lost £1678.00 as a new customer within a week of joining then last week won £5500 well now the withdrawals been pending for more than a week still waiting so did a chats ….asking for validation gave them all still no money then they said approval team needs to see to approve "………never never join Boylesport not even worth 1star
Andy
04 November 2021
Comment from uk.trustpilot.com
The worst betting agency by far . They advertise the sign up bonus but they never offer it after all . I signed up with them last night , i placed a bet meeting all the criteria they asked and after the bet settled they never give me the sign up promotion bonus . Went to their chat and the customer service is so bad . After 10 minutes the agent "Jerome" told me that i`m not eligible for the sign up bonus because "business decision " without giving me a proper explanation .AVOID CORAL BET ,out there is many better betting agency
Adam
04 November 2021
Comment from uk.trustpilot.com
If you start to win often they will put restrictions on your account, I can only bet a maximum of £2 at a time, don’t use these scumbags
Roger Clayton
04 November 2021
Comment from uk.trustpilot.com
Long explanation but to keep short they, through no fault of my own took money out of my account causing account to go overdrawn! Wheet the feck how can that happen.Got locked out of account with bets running, despite being offered cashout was not able to do so. Bets unsurprisingly lost. Closed accountPs this dumb trustpilot site would not let me use a common three letter internet abbreviation to express my displeasureSecond time something like this happened, closed account last time and reopened.This time its permanent
Perfectbet
11 November 2021
Comment from uk.trustpilot.com
Refuse to give me a contact number and won’t give me my 350 withdrawal scam they don’t have a contact number apparently joke
Refuse to give me a contact number and won’t give me my 350 withdrawal scam they don’t have a contact number apparently joke