Matchbook PLAYER REVIEWS(1293)
Matt Loft
19 October 2021
Comment from uk.trustpilot.com
Great service always fast and reliable. Prices are much better than competitors 99% of the time. Matchbook is my go to!
Great service always fast and reliable. Prices are much better than competitors 99% of the time. Matchbook is my go to!
Reply
Gavin McNae
19 October 2021
Comment from uk.trustpilot.com
Excellent customer service following a glitch. everything resolved with 1 contact. Great prices and offers. Thoroughly recommended
Excellent customer service following a glitch. everything resolved with 1 contact.
Great prices and offers.
Thoroughly recommended
Reply
Steven
19 October 2021
Comment from uk.trustpilot.com
Very helpful and great odds
Very helpful and great odds
Reply
Niesh
17 October 2021
Comment from uk.trustpilot.com
Great service. Responded quickly
Great service. Responded quickly
Reply
john
16 October 2021
Comment from uk.trustpilot.com
MATCHBOOK polite Super Fast on Aspects, Trustworthy . SUPERB :))))))))))
MATCHBOOK polite Super Fast on Aspects, Trustworthy . SUPERB :))))))))))
Reply
daffy duck
16 October 2021
Comment from uk.trustpilot.com
Excellent exchange, cover everything you want and good service, can't fault them
Excellent exchange, cover everything you want and good service, can't fault them
Reply
Stephen Caldwell
15 October 2021
Comment from uk.trustpilot.com
Decent betting exchange, they moved the industry with their 0% and forced lower commission across the exchanges. Seems they have ironed out previous issues like no 2FA and better user interface, the only negative is that they lag behind Betfair on key markets by one to two ticks, and liquidity can be patchy.
Decent betting exchange, they moved the industry with their 0% and forced lower commission across the exchanges.
Seems they have ironed out previous issues like no 2FA and better user interface, the only negative is that they lag behind Betfair on key markets by one to two ticks, and liquidity can be patchy.
Reply
peter thompson
15 October 2021
Comment from uk.trustpilot.com
Straight forward, easy to use site with a big range of markets, excellent special markets. And with some really good, competitive exchange odds around... I would definitely recommend.
Straight forward, easy to use site with a big range of markets, excellent special markets. And with some really good, competitive exchange odds around… I would definitely recommend.
Reply
Prits
15 October 2021
Comment from uk.trustpilot.com
Fast and superb support in dealing with my query. More than happy to recommend Matchbook to anyone serious about betting
Fast and superb support in dealing with my query. More than happy to recommend Matchbook to anyone serious about betting
Reply
Anonymous
15 October 2021
Comment from uk.trustpilot.com
I found them to be very helpful, which my quere, quick response.
I found them to be very helpful, which my quere, quick response.
Reply
ST
15 October 2021
Comment from uk.trustpilot.com
Asked the team for help to be moved to 0% commission, was assisted very quickly. Very happy with service received. :-)
Asked the team for help to be moved to 0% commission, was assisted very quickly. Very happy with service received. 🙂
Reply
Jamie
15 October 2021
Comment from uk.trustpilot.com
Excellent Customer Service. Enhanced Football Specials really good value!
Excellent Customer Service.
Enhanced Football Specials really good value!
Reply
customer
14 October 2021
Comment from uk.trustpilot.com
Really great customer service, swift response to all questions and helped massively in resolving my issue.
Really great customer service, swift response to all questions and helped massively in resolving my issue.
Reply
Ceri Beynon
14 October 2021
Comment from uk.trustpilot.com
Very good site with clear layout. Enhanced Specials are a great feature. Excellent Customer service
Very good site with clear layout.
Enhanced Specials are a great feature.
Excellent Customer service
Reply
GARYHALL HUDDLESTON
14 October 2021
Comment from uk.trustpilot.com
I had a quick queary. Pete helped me right awau dispite the site being down for most of yesterday, they came back to immiedateluy
I had a quick queary. Pete helped me right awau dispite the site being down for most of yesterday, they came back to immiedateluy
Reply
Joe
13 October 2021
Comment from uk.trustpilot.com
Very good website and app, staff also very helpful whenever i've had a query or issue
Very good website and app, staff also very helpful whenever i've had a query or issue
Reply
Steve Martin
11 October 2021
Comment from uk.trustpilot.com
Been with Matchbook for a few weeks now and I have to say out of the 3 exchanges I use this is consistently amongst the best prices. Best thing is you can place bets as well as lays and there seems to be a far greater depth in markets compared to competitors or at least the ones I use anyway. On a couple of occasions I have logged on to chat with an issue they are have responded almost immediately and have sorted me out. Loving the service to date and a happy user keep it up!
Been with Matchbook for a few weeks now and I have to say out of the 3 exchanges I use this is consistently amongst the best prices. Best thing is you can place bets as well as lays and there seems to be a far greater depth in markets compared to competitors or at least the ones I use anyway. On a couple of occasions I have logged on to chat with an issue they are have responded almost immediately and have sorted me out.
Loving the service to date and a happy user keep it up!
Reply
Kevin
11 October 2021
Comment from uk.trustpilot.com
Very good website and brilliant customer service
Very good website and brilliant customer service
Reply
Andi Parkinson
11 October 2021
Comment from uk.trustpilot.com
From very competitive odds, great offers and all round great customer service, Matchbook is up there with the best of them, I wouldn't hesitate to recommend them to any novice to experienced bettor.
From very competitive odds, great offers and all round great customer service, Matchbook is up there with the best of them, I wouldn't hesitate to recommend them to any novice to experienced bettor.
Reply
Mark
11 October 2021
Comment from uk.trustpilot.com
Fantastic platform customer service spot on and easy to navigate. Thank you Matchbook
Fantastic platform customer service spot on and easy to navigate. Thank you Matchbook
Reply
customer
11 October 2021
Comment from uk.trustpilot.com
I love the assistance
I love the assistance
Reply
Trevor Conroy
09 October 2021
Comment from uk.trustpilot.com
Really helpful support. Reps on hand for any queries with quick response times.
Really helpful support. Reps on hand for any queries with quick response times.
Reply
BetFox
08 October 2021
Comment from uk.trustpilot.com
Really helpful, the website can be a bit tricky to use but once you get the hang of it it’s great
Really helpful, the website can be a bit tricky to use but once you get the hang of it it’s great
Reply
customer
05 October 2021
Comment from uk.trustpilot.com
The mobile app needs to be more quicker, my opinion I see it a little slow,also I would like to see more on the multiple sections on the soccer, when you finalize the selection some teams are not available, I hope my information is useful
The mobile app needs to be more quicker, my opinion I see it a little slow,also I would like to see more on the multiple sections on the soccer, when you finalize the selection some teams are not available,
I hope my information is useful
Reply
McKain Casino
05 October 2021
Comment from uk.trustpilot.com
Very rapid response to a query, and helped me out, Really happy with the service!
Very rapid response to a query, and helped me out, Really happy with the service!
Reply
Charlie Brown
05 October 2021
Comment from uk.trustpilot.com
Request actioned within hours , with no further interaction required , excellent outcome.
Request actioned within hours , with no further interaction required , excellent outcome.
Reply
Rory Webb
03 October 2021
Comment from uk.trustpilot.com
Great service. Love dealing with the exchange and service from advisors is brilliant. Can't fault them.
Great service. Love dealing with the exchange and service from advisors is brilliant. Can't fault them.
Reply
customer
02 October 2021
Comment from uk.trustpilot.com
Fine friendly service, Customer agent David answered my queries promptly and politely. thank you
Fine friendly service, Customer agent David answered my queries promptly and politely. thank you
Reply
paulo Costa
02 October 2021
Comment from uk.trustpilot.com
On this day and age, where good customer service is premium, these guys excell at it. Very prompt response and easy to deal with. I would recommend.
On this day and age, where good customer service is premium, these guys excell at it.
Very prompt response and easy to deal with.
I would recommend.
Reply
Gary
01 October 2021
Comment from uk.trustpilot.com
Helpful and friendly staff who helped me out really quickly.
Helpful and friendly staff who helped me out really quickly.
Reply
Jonathan Karani
01 October 2021
Comment from uk.trustpilot.com
Good odds. Easy to use. Excellent customer service
Good odds. Easy to use. Excellent customer service
Reply
Matt
01 October 2021
Comment from uk.trustpilot.com
Great site, easy to use, helpful support - couldnt ask for more!
Great site, easy to use, helpful support – couldnt ask for more!
Reply
Scott
01 October 2021
Comment from uk.trustpilot.com
Easy, user friendly site. Great odds and specials that competitors don’t do. Best commission rate possible, and also brilliant customer service if you do need to contact them.
Easy, user friendly site. Great odds and specials that competitors don’t do. Best commission rate possible, and also brilliant customer service if you do need to contact them.
Reply
Jodie Armstrong
01 October 2021
Comment from uk.trustpilot.com
Great bookie and site. Really great and helpful customer service when you need it.
Great bookie and site. Really great and helpful customer service when you need it.
Reply
Clarke Linton
30 September 2021
Comment from uk.trustpilot.com
I was helped with my problem efficiently and it was resolved. Happy with the service and also the ease of use on the actual betting site,thank you
I was helped with my problem efficiently and it was resolved. Happy with the service and also the ease of use on the actual betting site,thank you
Reply
Charlie
30 September 2021
Comment from uk.trustpilot.com
easy site to navigate , it would be nice to have more offers though. slots could be better ( more choice and higher RTP) otherwise fairly good all round.
easy site to navigate , it would be nice to have more offers though. slots could be better ( more choice and higher RTP) otherwise fairly good all round.
Reply
Richard Gaskell
30 September 2021
Comment from uk.trustpilot.com
The range of options and enhanced specials is great. Commission wise these guys offer some of the lowest rates in the business
The range of options and enhanced specials is great.
Commission wise these guys offer some of the lowest rates in the business
Reply
Danny Knight
29 September 2021
Comment from uk.trustpilot.com
This is the best exchange out there. Best odds and best customer service.
This is the best exchange out there. Best odds and best customer service.
Reply
Lee Kerton
29 September 2021
Comment from uk.trustpilot.com
Brilliant exchange have very good odds and a range of markets
Brilliant exchange have very good odds and a range of markets
Reply
Bobby McTaggart
29 September 2021
Comment from uk.trustpilot.com
Always very competitive odds and excellent customer service
Always very competitive odds and excellent customer service
Reply
Kelly W
28 September 2021
Comment from uk.trustpilot.com
Great customer service, easy to use website. Very good odds. Overall very happy!
Great customer service, easy to use website. Very good odds. Overall very happy!
Reply
Gareth Jones
28 September 2021
Comment from uk.trustpilot.com
User friendly website, highly navigable on mobile and excellent Customer service... Highly recommended...
User friendly website, highly navigable on mobile and excellent Customer service…
Highly recommended…
Reply
Joe
28 September 2021
Comment from uk.trustpilot.com
Great exchange - I especially like the clean design, which makes it easy to find, place and keep track of bets.
Great exchange – I especially like the clean design, which makes it easy to find, place and keep track of bets.
Reply
Laurie Dolding
27 September 2021
Comment from uk.trustpilot.com
I had accidentally signed up without applying a promotion when I did which meant I missed out on this. I messaged the customer service team who were very efficient in sorting this out and applied this to my account no questions asked.
I had accidentally signed up without applying a promotion when I did which meant I missed out on this. I messaged the customer service team who were very efficient in sorting this out and applied this to my account no questions asked.
Reply
Sean Grimmer
26 September 2021
Comment from uk.trustpilot.com
Easy to use, competitive, usability and apps excellent. No glitches. happy customer.
Easy to use, competitive, usability and apps excellent. No glitches. happy customer.
Reply
Chris Collins
26 September 2021
Comment from uk.trustpilot.com
Really easy to use. Good app and good website.
Really easy to use. Good app and good website.
Reply
Paul Smith
21 October 2021
Comment from uk.trustpilot.com
Easy sign up and great site. Customer service helpful when needed.
Easy sign up and great site. Customer service helpful when needed.