Matchbook PLAYER REVIEWS(1272)
Maciej Psyk
25 July 2021
Comment from uk.trustpilot.com
Easy to use, low or no commission, readily available customer support, and more money traded on some markets than their competitors. Things have improved further recently when they've upgraded to a High Protection level of customers funds. Also, works well on mobile. I was able to use it while on the go. Matchbook deserves an apprise for their friendly and professional KYC procedures, which some people find stressful. One somehow annoying feature is the oddity of three, instead of two, digits after the comma. Two digits or splitting a whole number into 100 is good enough and already more accurate than the fractional system. I would personally welcome the option to change the colors from blue/orange to green/blue and two more important. First, a graph of the prices of the placed bets on request, from creation to end of the event. Second, a weekly and monthly report of customer's activity in pdf: time spent, number of bets (matched pre-event, in-play and cancelled), average bet, P&L, Rule 4, commission. This could be the next big thing on the market. Adding Trustly as a way to withdraw funds would be a great present. Bear in mind that some markets are suspended in-play while they may be trading elsewhere. It's almost surprising that they even have a casino. You don't want to play Craps through - they only allow 1 pound on both Odds, which is a joke, if not a deception. Overall 4.5/5 or 9/10 with room for continious growth.
Nick Hawker
25 July 2021
Comment from uk.trustpilot.com
Excellent match betting website, clear and easy to navigate.
Mark Smith - Bladon
25 July 2021
Comment from uk.trustpilot.com
Dee
24 July 2021
Comment from uk.trustpilot.com
Easy to use and understand.
Peter
24 July 2021
Comment from uk.trustpilot.com
The best exchanged easy layouts and easy to see results
customer
24 July 2021
Comment from uk.trustpilot.com
Service and site are superb
Jackie
23 July 2021
Comment from uk.trustpilot.com
Good exchange to use, I had a deposit issue but this was dealt with quickly.
Antony
23 July 2021
Comment from uk.trustpilot.com
Easy to use. Lots of different markets and you can bet as low as 50p or hundreds of £s at a time.
dileep
23 July 2021
Comment from uk.trustpilot.com
MatchBook is the best and better than best in service and everything that is expected from a bookmaker. I recommend everyone to switch to MatchBook and stop betting with Bet365 betfair and all other online bookmakers. They gave me 10USD bonus as well which helped me to try my bot strategy in realtime. I had no problem at all with them during my betting timings. No downtime, vey high liquidity than many other exchanges. Such a good website and thank you MatchBook.
Gordon
23 July 2021
Comment from uk.trustpilot.com
I have found Matchbook to have a very well laid out website easy to use with all the relevant information easy to access
Paul customer
23 July 2021
Comment from uk.trustpilot.com
Easy to use app, good choice of markets, low commissions, competitive odds
Charles
23 July 2021
Comment from uk.trustpilot.com
Excellent Exchange. It is one of the two main exchanges I use the most. The other being Smarkets. The second most being Betfair, then Betdaq every now and then.
Jan Owbridge
22 July 2021
Comment from uk.trustpilot.com
Matchbook is a great exchange for me. I use it for all my horse betting.
Mayur
21 July 2021
Comment from uk.trustpilot.com
Great experience, reliable service and site. Highly recommended against someone like Betfair who seem to have an outage every week.
customer
19 July 2021
Comment from uk.trustpilot.com
They let you deposit as much money as you want without verifying but as soon as you win a load of money they lock your account and apparently your perfectly valid drivers license isn't valid because part of the edge of the photo was covered up. Resending ID with my passport but havent heard back from them for a while and have a bad feeling i wont be able to get back in. Ill change my review if I get back in but only to a 3 star because they really should make you verify ID before you put any money in if theyre going to do it when you win.
John stokes
18 July 2021
Comment from uk.trustpilot.com
Superb customer service, locked myself out of account and with a few security checks to prove who I am I was back in instantly,
ianw
17 July 2021
Comment from uk.trustpilot.com
Had to get account unlocked. Immediately fixed by live chat.
Chris Broadbent
14 July 2021
Comment from uk.trustpilot.com
Put simply, OddsMonkey is one of the easiest ways to make a bit of extra pocket money. Once you've worked your way through the tutorials it's very easy to understand and only takes a few minutes before you start earning. Highly recommended.
Andy Hall
14 July 2021
Comment from uk.trustpilot.com
Joao Oliveira
13 July 2021
Comment from uk.trustpilot.com
Incredibly professional and always offer excellent customer service. The platform is one of the most intuitive I've seen.
customer
13 July 2021
Comment from uk.trustpilot.com
Excellent customer service, Luke was brilliant
Mr Simon Archer
11 July 2021
Comment from uk.trustpilot.com
So far so good. Had a question and they answered it almost straight away. Most unusual in todays world.
customer
11 July 2021
Comment from uk.trustpilot.com
AmaZing help And resolved the issue straight away. Great informative and friendly staff who went the extra mile to help
BigSi
10 July 2021
Comment from uk.trustpilot.com
Great so far. Helpful and resolved queries quickly. Would recommend.
Elle Stinchcombe
10 July 2021
Comment from uk.trustpilot.com
Steve
09 July 2021
Comment from uk.trustpilot.com
Very user friendly and great support from staff. 100% recommend these guys.
customer
08 July 2021
Comment from uk.trustpilot.com
Good but when comparing to football scoreline market half time score line is not there in match book when comparing to Betfair market.and cash out facelity need to upgrade then it's ok.love
Joe Allen
07 July 2021
Comment from uk.trustpilot.com
Great service from start to finish. 5*
Kathleen
07 July 2021
Comment from uk.trustpilot.com
Instant response on livechat & very polite and helpful. I spoke to Peter on the phone and he sorted my problem within minutes.
Arham
05 July 2021
Comment from uk.trustpilot.com
Great experience with support staff. Easy to use and navigate website.
Charlie
05 July 2021
Comment from uk.trustpilot.com
I liked matchbook until they limited how much I can deposit and wanted lots of financial documents. Painful to rectify, one does not expect this as an existing customer.
Jake Gander
05 July 2021
Comment from uk.trustpilot.com
Very helpful employees and easy to use betting exchange, would recommend!
Stewart Anderson
04 July 2021
Comment from uk.trustpilot.com
Matchbook support staff are really helpful and the site is great, really easy to navigate and has helped me to win a few quid!
Suzanne
03 July 2021
Comment from uk.trustpilot.com
timely resolution to my query. Great customer experience and easy to navigate
Michael Brown
02 July 2021
Comment from uk.trustpilot.com
GREAT CUSTOMER SERVICE, FAST AND EFFICIENT.
Mr Fall
02 July 2021
Comment from uk.trustpilot.com
customer
02 July 2021
Comment from uk.trustpilot.com
Very fast response on live chat and easy to deal with. Always find these guys a refreshing alternative to some of the other exchanges out there. (Even better now all funds fully protected)
Vincentas Aušra
02 July 2021
Comment from uk.trustpilot.com
The layout of the website is really great, simple to use and find everything you are looking for.
customer
02 July 2021
Comment from uk.trustpilot.com
Simple and tidy, great customer service, quick payments and good odds.
Graham Sexton
02 July 2021
Comment from uk.trustpilot.com
Great exchange, very easy to use and really good customer support.
Sam Horton
02 July 2021
Comment from uk.trustpilot.com
Excellent Customer care and a very easy to use website.
Lesley Lee
01 July 2021
Comment from uk.trustpilot.com
the help I received was great and very useful
Richard Butterfield
30 June 2021
Comment from uk.trustpilot.com
A fabulous website which is incredibly user-friendly and easy to navigate. My go-to exchange for horse racing and in-play as it has the best odds available.
Kristaps Balodis
30 June 2021
Comment from uk.trustpilot.com
RoseyB
30 June 2021
Comment from uk.trustpilot.com
Matchbook is a user friendly site and easy to navigate. Customer Service is very helpful and respond quickly to queries.
panagiotis kyriakou
28 June 2021
Comment from uk.trustpilot.com
Seb Paddock
27 June 2021
Comment from uk.trustpilot.com
I'm fairly happy with matchbook, they offer 0% commision if you sign up/ask them through certain links/websites. They are helpful with with finding good value on bookmaker boosts. Their customer service seems to be friendly and mostly helpful. However... I dont like that i have to jump through hoops to raise my deposit limit, and it takes quite a while to get my funds withdrawn which grinds my gears. The liquidity on matchbook seems to be a lot less than on other exchanges, but not much they can do about that sadly.
Tom Hancock
27 June 2021
Comment from uk.trustpilot.com
Matt
26 June 2021
Comment from uk.trustpilot.com
Helpful and friendly staff. Very good. A++
D.Norman
26 July 2021
Comment from uk.trustpilot.com
Great service, fast replies. Problem was sorted quickly.
Great service, fast replies. Problem was sorted quickly.