Matchbook Review

Always liked matchbook but left them for a while after the regulatory issues. Back using them again now they're back up and running and have no issues.

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Great customer service, speedy response to a query

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Simple to use the betting exchange and great customer service from the chat function. Someone called Luke dealt with a problem that I had very quickly and efficiently.

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Once I found myself able to negotiate the site all was fine.
Many thanks

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I've been using the site for a while, it works well. Never had an issue. Recommend to others.

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Great site and really helpful customer service

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Really quick live chat and excellent customer service.

This exchange has access to lots of great markets at better odds than bookmakers.

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Easy to navigate website and excellent customer service when required.

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Excellent service. Clear website and excellent support team.

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Joined matchbook a couple of months ago – site is intuitive, no problems with payments and their support staff have been helpful whenever needed

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Excellent Exchange with all Sports and great Prices.

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I've been a member several months now, I've found Matchbook a trustworthy exchange with great offers and extremely helpful customer support. I've had no issues at all.

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I’ve been using this for a month now. I really just like slots and casino games, they don’t have a lot of the most common ones but returns have been good and withdrawals not too bad. 2-3 workings days. What was good was the live chat, it was a real person, and email replies were quick too.

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Great exchange, usually find the best odds for Horse Racing here, and always the first place I look.

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Vey helpful and understanding quick payments and withdrawals excellent customer support. :)))))

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So far very good no problems easy communication
reliable and fair. Top Marks

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Had an issue with delayed settlements, contacted David via Live Chat, and all was swiftly resolved.

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Trustworthy betting exhange with good liquidity. I've been betting with these folks for 5 years and never had an issue.

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Had to wait so far over 85 hours for a free bet other sites can pay straight away or just a lot quicker I wouldn't pick a site I know I have to wait a long time for its pointless

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Great service, fast replies. Problem was sorted quickly.

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Easy to use, low or no commission, readily available customer support, and more money traded on some markets than their competitors. Things have improved further recently when they've upgraded to a High Protection level of customers funds. Also, works well on mobile. I was able to use it while on the go. Matchbook deserves an apprise for their friendly and professional KYC procedures, which some people find stressful.
One somehow annoying feature is the oddity of three, instead of two, digits after the comma. Two digits or splitting a whole number into 100 is good enough and already more accurate than the fractional system.
I would personally welcome the option to change the colors from blue/orange to green/blue and two more important. First, a graph of the prices of the placed bets on request, from creation to end of the event. Second, a weekly and monthly report of customer's activity in pdf: time spent, number of bets (matched pre-event, in-play and cancelled), average bet, P&L, Rule 4, commission. This could be the next big thing on the market.
Adding Trustly as a way to withdraw funds would be a great present.
Bear in mind that some markets are suspended in-play while they may be trading elsewhere.
It's almost surprising that they even have a casino. You don't want to play Craps through – they only allow 1 pound on both Odds, which is a joke, if not a deception. Overall 4.5/5 or 9/10 with room for continious growth.

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Excellent match betting website, clear and easy to navigate.

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Easy to use and understand.

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The best exchanged easy layouts and easy to see results

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Service and site are superb

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Good exchange to use, I had a deposit issue but this was dealt with quickly.

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Easy to use. Lots of different markets and you can bet as low as 50p or hundreds of £s at a time.

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MatchBook is the best and better than best in service and everything that is expected from a bookmaker. I recommend everyone to switch to MatchBook and stop betting with Bet365 betfair and all other online bookmakers. They gave me 10USD bonus as well which helped me to try my bot strategy in realtime. I had no problem at all with them during my betting timings. No downtime, vey high liquidity than many other exchanges. Such a good website and thank you MatchBook.

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I have found Matchbook to have a very well laid out website easy to use with all the relevant information easy to access

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Easy to use app, good choice of markets, low commissions, competitive odds

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Excellent Exchange. It is one of the two main exchanges I use the most. The other being Smarkets. The second most being Betfair, then Betdaq every now and then.

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Matchbook is a great exchange for me. I use it for all my horse betting.

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Great experience, reliable service and site. Highly recommended against someone like Betfair who seem to have an outage every week.

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They let you deposit as much money as you want without verifying but as soon as you win a load of money they lock your account and apparently your perfectly valid drivers license isn't valid because part of the edge of the photo was covered up.

Resending ID with my passport but havent heard back from them for a while and have a bad feeling i wont be able to get back in.

Ill change my review if I get back in but only to a 3 star because they really should make you verify ID before you put any money in if theyre going to do it when you win.

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Superb customer service, locked myself out of account and with a few security checks to prove who I am I was back in instantly,

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Had to get account unlocked. Immediately fixed by live chat.

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Put simply, OddsMonkey is one of the easiest ways to make a bit of extra pocket money. Once you've worked your way through the tutorials it's very easy to understand and only takes a few minutes before you start earning. Highly recommended.

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Incredibly professional and always offer excellent customer service. The platform is one of the most intuitive I've seen.

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Excellent customer service, Luke was brilliant

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So far so good. Had a question and they answered it almost straight away. Most unusual in todays world.

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AmaZing help
And resolved the issue straight away. Great informative and friendly staff who went the extra mile to help

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Great so far. Helpful and resolved queries quickly. Would recommend.

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Very user friendly and great support from staff. 100% recommend these guys.

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Good but when comparing to football scoreline market half time score line is not there in match book when comparing to Betfair market.and cash out facelity need to upgrade then it's ok.love

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Great service from start to finish. 5*

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