Netbet PLAYER REVIEWS(1160)
Justyna Gladysz
15 April 2023
Comment from uk.trustpilot.com
Thieves and scammers.Few videos posted on You tube so if someone interested how rigged games this sh## site has go a have a look.Dirty scamming rats.Dont belive this fake rating on here most of the reviews are paid for as this site is offering awards for giving a good opinion on here.Highly recommend to avoid those cheaters.I will make a review every day to make sure this rating finally show the actual quality of this site.
Savvas Iosifides
15 April 2023
Comment from uk.trustpilot.com
Very helpful, reply promptly and very polite. Above all, issue was sorted very smoothly and easily!
Elio E
14 April 2023
Comment from uk.trustpilot.com
Be away from these scammers, When you deposit that’s fine no problem and when you want to withdraw your money then forget about it. My account is verified with all documents and bank statements etc.. and I got email from them that my account is verified and ready to go. But when you want to withdraw they make a lot of excuses to do not give you your money. Scammers, and the reports has done with the evidence to the gambling commission and I’m not gonna leave it to take my money rigged scammers.
Marian Apostol
10 April 2023
Comment from uk.trustpilot.com
Everyone's speaking about their customer services! But what about what they are selling? I'm talking about slots of course! Their lower rtp ever from casinos online ever! What are we talking about customer services? Of course they are OK when they are being paid for watching every move your making on this s...t site? Games are lagging, some games not even opening! I'm using one of the fastest phone on the market so I won't say it's my fault! There are plenty site out there people Don't lose your money with this website!I just thought I would give them a chance but it was the last time! Minus zero star from me !
Antons Pizans
07 April 2023
Comment from uk.trustpilot.com
Great support service!
James
06 April 2023
Comment from uk.trustpilot.com
Excellent customer service. Enquired about an issue I was having. They told me what to do and it was solved very quickly. Love the acca offer they have on at the moment.
Mark
06 April 2023
Comment from uk.trustpilot.com
Signed up no one online and would only let me pay £2 at time joke waste of time
Nina Kovandzhiyska
06 April 2023
Comment from uk.trustpilot.com
Even one star is a lot for that casino.Absolutely disgusting scam .After I deposited 20 pounds and playing with £11 the casino suddenly sent me notification that I reached my limit and blocked me from playing .I closed my account and wanted to withdraw that poor £9 ,but mission impossible..don’t recommend this casino even to my enemies! Stay away if you don’t want to get the the edge of nervous breakdown… hundred times I sent my documents and always they refused to verify my account
PA
05 April 2023
Comment from uk.trustpilot.com
As if you're really rated 4.3 hahahahaYou made me wait weeks after I'd sent in my documents and finally you set my deposit limit at ten pounds a month hahahaha. Don't insult me and don't reply about safe environment, responsible gambling rubbish, I'm an adult and won't be dictated to by a tinpot online companyYou're an embarrassment of a company and anyone giving you 5 stars needs to give their heads a shake
Dermot Hand
04 April 2023
Comment from uk.trustpilot.com
Absolutely brilliant help today and very understanding and very friendly to chat to would definitely recommend to others
Peter
01 April 2023
Comment from uk.trustpilot.com
Had a limit set of 17 pound by the site . Pathetic . Asked to close after 1 day . No need to respond as you will probably copy and paste this .Hi. I'm really sorry to hear that you had a negative experience with NetBet.We prioritize creating a safe and responsible environment for our players, so we automatically set appropriate limits for player accounts based on the information provided in our registration questionnaire.To better understand your query, please send us an email at ******** with your NetBet account details. Our team will be happy to assist you and work towards resolving any issues you may have had.Thank you for taking the time to reach out to us and we look forward to hearing from you soon!
ryan avent
28 March 2023
Comment from uk.trustpilot.com
Over 95hrs and my withdrawals are still in a pending status, not even processed by the netbet team.... there site states 2-24hrs for processing when verified (This is clearly a lie / false advertising) and there lack of communication is ridiculous.I have contacted them multiple times and all thay say is there waiting on another department, no information and they refuse to provide any ETA.... This isnt even my first withdrawal, I'm fully verified so there should be no excuses or isses.Note: I have already emailed your team, all they do is say its still in processing and it will be escalated.... considering it was escaleted three days ago via chat and they still have not provided any information, or estimated time till completion they were not helpful at all.Case: 06162168
Jag Khaira
28 March 2023
Comment from uk.trustpilot.com
Was on chat with someone called Luke, he cleared up my concerns and made this whole process easy and transparent. High level of care and great service from him!
Nina Kovandzhiyska
27 March 2023
Comment from uk.trustpilot.com
Very strange casino .. after 11 pounds they stop me from playing ,because “I reached the limit “.I didn’t put any limit .. I can see the other gamblers had the same problems .. I should believe them and never would open account with this casino .Very irritating… In the same time I can deposit as much as I want ,but not playing .. The strangest casino I have been played
okashino
26 March 2023
Comment from uk.trustpilot.com
The customer service was excellent, and thanks to them, who gave me a first deposit bonus, I was able to quadruple my initial deposit and make a significant profit. Thank you very much.
Jack Le
25 March 2023
Comment from uk.trustpilot.com
I just join this casino and really disappointed, as I was a new player I spent almost £900 and getting nothing back from them , if u ask me I would say most of this reviews done by someone in there favourite and not really , don’t waste your time and your money,
Stella
24 March 2023
Comment from uk.trustpilot.com
Very good xxxxxxxxx
Guest
23 March 2023
Comment from uk.trustpilot.com
I've only just joined, got plenty of money but after £11 they stopped me playing saying I was up to my limit , crap casino.
Whittaker
22 March 2023
Comment from uk.trustpilot.com
My dispute was quickly resolved wihtout any issue.
GCM
20 March 2023
Comment from uk.trustpilot.com
I don't understand the method here at all. They put a deposit limit of £230 a week on my account which is fine. I deposited that amount and was playing. I was at £118 and a message came up saying 'you've reached your loss limit for this month'. It didn't even let me see the result of that game and still took the £8. What is the point of putting a £230 limit on the account then stopping my play when I haven't even used it? I've withdrawn the £110 I had left (after it took the £8 and didn't even complete the game) and I'll be going elsewhere. The logic makes no sense
C C
10 March 2023
Comment from uk.trustpilot.com
Very friendly and helpful customer service. Very polite and professional!!
Carol Ayres
08 March 2023
Comment from uk.trustpilot.com
I like Netbet it’s got lots of games and great rewards .. loads of bonuses and great customer service !!
Marcel.P
07 March 2023
Comment from uk.trustpilot.com
I like netbet because it offers many games, more than most of the casinos in the UK. Loyalty shop is cool as well, and I had a very good contact with customer service. Angela was very polite, fast and helfpul. So I would recommend.
Simon
03 March 2023
Comment from uk.trustpilot.com
As per the majority of the reviews here, not what it says on the tin, a/c opened and first deposit made but no free bet received as per the welcome offer.Email message sent via the online help centre but no reply.Looking at every netbet response to poor reviews here - "please message us again with your a/c details so we can look into this further" - no, I won't waste my time chasing what is a free bet owed by this company as the reviews here tell you that would be a waste of time.In comparison, as someone with practice of many accounts and online since 2005 this is the first time I have experienced this, it is poor practice and service.
leon holland
26 February 2023
Comment from uk.trustpilot.com
Amber very friendly and understanding quick to resolve my issue
Customer
26 February 2023
Comment from uk.trustpilot.com
Refused to give me bonus winnings from spins because they need ID, but will happily take my money. Deposited £10 and wasted in 2 minutes. No bonus rounds, dead spins.
Ciara
26 February 2023
Comment from uk.trustpilot.com
answered very quickly, friendly advisor and satisfied my query without fuss
customer
26 February 2023
Comment from uk.trustpilot.com
Worst casino ever played. Money was frozen in the middle of the game due to loss limit or something.... LOL.
Laura Deeman
22 February 2023
Comment from uk.trustpilot.com
Used to like gaming on here, as they sometimes gave a little extra through promotions and bonuses meaning you could play a little longer, however they now offer nothing at all.
Lokesh Kumar Dwivedi
18 February 2023
Comment from uk.trustpilot.com
One of the worst company .. poor .. no win loss loss and loss. Suckcs money ..Slots dead .. live gaming no win. Total loss.
sombatone raci Inka
17 February 2023
Comment from uk.trustpilot.com
Gebwi8cxxgmkjs
Adrian M
14 February 2023
Comment from uk.trustpilot.com
virtual sports as well as real sportsbook area, vegas along with casino area... lots to choose from. bet from just pennies at a time.
Nicoleta Daniela Petre
14 February 2023
Comment from uk.trustpilot.com
A good casino
Emailia Szantoova
14 February 2023
Comment from uk.trustpilot.com
So hellou I have register 2 yet as sgo in netbet site yeah 5 days ago make deposit from avaliable bonus get the bonus but after when have done bonus the vining amount not be add to my account so I have contact support the say I restrict from bonus . I say how just now have opt in avaliable bonus make deposit spend the money and no I restrict really...okay the say wee chcek your account okay wait 5 days today ask from me bank statement okay send after jour again I say I have send yo you send I not working I old lady and the still ask me and still ask me all the support people not helping realy I ask something 20 min wait in chat for respond like when waiting for buss realy realy bad the department team I dont know what the want for me l detox insurat size from shoes realy very bad very bad now have closed accounts t I closed my account beacous the make me angry 100times say not work and still want income omg if have 20 years the I send big income .. realy guys not play on netbet the support ignore not help arrogant horrible bay
Ryan
12 February 2023
Comment from uk.trustpilot.com
In what universe are netbet rated 4.3? It just shows what a joke this trustpilot is. Nobody in their right mind gives them 5 stars unless they've been offered an incentive. Some of the worst odds I've ever seen in my life. Customer service is a joke too.
Rosanthie meepegama
07 February 2023
Comment from uk.trustpilot.com
Great agent very efficient
Joe
05 February 2023
Comment from uk.trustpilot.com
Worse betting site in the world, accepted 2 bets of mine which won but they then voided them saying there was connection issues, I was able to provide screen shots but they refused to pay out. Avoid at all costs
Lokesh Kumar Dwivedi
05 February 2023
Comment from uk.trustpilot.com
I don't think reviews are fair I almost daily deposit in hope they will give sone win but total loss no withdraw only drposite. Seems very poor company only sucking our hard money.. be aware guys.
TF
05 February 2023
Comment from uk.trustpilot.com
The state of these reviews. As if they're really worth a rating of 4.3. based on what exactly??Their odds are mediocre and they limit you badly. I don't need a safe space and I won't be told how much I can bet. I'll do what I want with my money
D
02 February 2023
Comment from uk.trustpilot.com
Great fast help amd even went further to give me something extra for my inconvience in a aystem messup
Mark Doyle
01 February 2023
Comment from uk.trustpilot.com
Not as much promotional offers anymore
Bogdan Tintila
29 January 2023
Comment from uk.trustpilot.com
I am enough with this casino ...I tried many millions of times to increase my limit , even speaking with the live chat and never couldn't do .....always my bet play is max £80 every week or month ......I hate this crap casino , when they don't have a clue my earnings or how much money I roll in my bank account......NEVER USE AGAIN !!!!!! are stilling money with this limits and never you can win something
Wayne
28 January 2023
Comment from uk.trustpilot.com
Had an issue which was responded to in minutes by Ben.Thank you for your assistance
Lokesh Kumar Dwivedi
28 January 2023
Comment from uk.trustpilot.com
Deposite play and lose .Only 0 win stay away this poor company
Jack Whyley
23 January 2023
Comment from uk.trustpilot.com
Luke from the online chat was very helpful
James
22 January 2023
Comment from uk.trustpilot.com
Signed up with sign up offer last night, received 25 spins and deposited £10 for extra and didn’t receive it, won £5 on roulette and it logged me out and when I try getting back into my account it says password incorrect even though I set up the account 10 minutes before and wrote the password down, tried getting customer service help but couldn’t get any at all so now I’ve had to email, wish I never signed up for NetBet now as it’s taken my money and locked it away.
Rastislav Huba
20 January 2023
Comment from uk.trustpilot.com
I don't working now
ayabu waka
17 January 2023
Comment from uk.trustpilot.com
Need much improvement business wise, they are stingy in offering free bets without wagering like other brokers.Also need better design to guide on the betting options, for example a double bet being called x1, x2.. not very helpful.
Jaroslav Kaliba
15 January 2023
Comment from uk.trustpilot.com
Long time for withdrawal, customer support not solving my issues, for withdrawal you need to put all your bank details again and again. Overall not good.
Bev Kaywood
16 April 2023
Comment from uk.trustpilot.com
absolute joke. everyone knows only sites really win. However, small stake player like myself 40p a spin and every spin but 2 lost. over 80 consecutive losses. now that isn't random. contacted support asked for licence number, because I believe that the games need testing independently because nobody is that "unlucky" they won't give licence number. why wouldn't a legitimate company supply the details? 1 star, is 1 star too many. should be an option for zero. not a sore loser, lose more often than not, but gameplay is horrendous on this site because there is NO RANDOM. none
absolute joke. everyone knows only sites really win. However, small stake player like myself 40p a spin and every spin but 2 lost. over 80 consecutive losses. now that isn’t random. contacted support asked for licence number, because I believe that the games need testing independently because nobody is that “unlucky” they won’t give licence number. why wouldn’t a legitimate company supply the details? 1 star, is 1 star too many. should be an option for zero. not a sore loser, lose more often than not, but gameplay is horrendous on this site because there is NO RANDOM. none