Netbet PLAYER REVIEWS(1160)
RTM
09 November 2022
Comment from uk.trustpilot.com
I see they have no problem with their page being flooded with invited 5 star reviews but the moment you left a negative one they go running to trustpilot who threaten to take your review offline if you don't give them proof it's genuine. Why would I lie?Dreadful company
Robert
09 November 2022
Comment from uk.trustpilot.com
I deposited £50 and closed my account on Monday due to constant issues i was having while playing games, i withdrew my money and closed my account - 72 hours later the website are being awkward and failing to pay out despite my method of withdrawl being the same as every previous withdrawl, I advise not to bet with them and take your issues to the regulator
Raj Bala
05 November 2022
Comment from uk.trustpilot.com
One of the Best Gaming Sites I know !Great variety of games, lot of payment methods available. Outstanding Customer support.
Claire Jordan
05 November 2022
Comment from uk.trustpilot.com
Rediculous that they put a limit on how much you spend without your knowledge. Now because they won't let me spend what is in my account I have to withdraw it. How can a betting site not allow you to bet lol. Most of the reviews say the same thing very strange. Best of going with another site.
ahurad mehregan
04 November 2022
Comment from uk.trustpilot.com
what?!!! i always trust UK TRUST PILOT but they have to create some tools to stop posting FRIENDS&FAMILY /FAKE reviews . i mean come on netbet ?!! 4 stars ?!! lol its like giving Michelin start to local chippy runs by Jamal&Tracy !?!lol tried them for 3 years , 10s of deposits 0 withdrawal ,the funny part was when i asked to close the account , you cud still log in no problem ! i delted my wallet so they had no access to my cards , even changed my personal details to something made up (when they wudnt close the account ) to make it impossible to deposit , i swear i still have the screenshot, to test i entered 20 and clicked deposit , guess what 20 pound credited to my account ?!!! i contacted them nd i said how on earth you take money of my account when i asked times and times to close the account , when i tried to delete my paypal and bank card when i changed account holder name from xxxx to micheal jackson , how ?!! they said it takes time your changes registered ...!!? wud u beleive that , then i said ok i want to withdraw that money . listen to this one , he said since you chnaged account holder name we need new identity and when you done NEW account verification you can withdraw your money !!! i mean for a week i cudnt pick up my jaw of the floor lol .!!! THEY HAVE ZIRO NOT EVEN AN ATOM OF SHAME to uktrsutpilot , if they wanted to be funny nd try reomve the feedback , i had account with them i think from 2016-2017 until 2020-2021 with same email as i registered here
Robert
01 November 2022
Comment from uk.trustpilot.com
I seen the reviews and thought would be a good website to join, I’ve been waiting over 72 hours while my withdrawls haven’t been processed and have been in processing, i’ve messaged as no website should take this long, i just get scripted responses we have high volumes you will receive your withdrawls, no help what so ever, very dissapointing
RTM
01 November 2022
Comment from uk.trustpilot.com
What an utter joke the reviews are. Excellent, don't make me laughI've been limited to 2.50 and it wont be reversed and had to wait 3 months for that decision. Wont take a bet The odds are truly pitiful so all these 5 star reviews are an utter embarrassment and untrue. The fact people are mentioning names of people is even worse
Arturs Sosinovics
31 October 2022
Comment from uk.trustpilot.com
Very helped adviser. So quick. Thanks for great support. Nice service
Constantin Dumitru
27 October 2022
Comment from uk.trustpilot.com
Noah is without a doubt the best customer support I ever dealt with, promote this man !
Danny
24 October 2022
Comment from uk.trustpilot.com
Absolutely pathetic offers cashout which you can never cash out. I tried to cash out about 15 times over a 20 minute period with one team left and everytime it said it was suspended even though it wasn't. The absolute cretin of their customer service said they reserve the right to not offer a cash. I said that's not what I asked, I said what's the point of offering it. Morons. DO NOT WASTE YOUR MONEY
Kamilla Larsen
23 October 2022
Comment from uk.trustpilot.com
Nice Costumer service and happy tone
D J WOODRUFF
23 October 2022
Comment from uk.trustpilot.com
Fast response very quickly sorted out my query and brightened my Sunday afternoon..thank you Andrew
Matej Kristof
11 October 2022
Comment from uk.trustpilot.com
Cool good awesoma erfect
Roberto Castiglioni
07 October 2022
Comment from uk.trustpilot.com
Website is a bit confusing at first and occasionally slow. Past the initial verification step the first payout was processed within hours (not as fast as most of their competitors but not too slow either). Their promos are smokescreens. They can give you all the bonus in the world but when it comes with a 40x rollover you are almost guaranteed not to see any proceeds (my best performance at this time is 58% of the rollover requirement). I’m a little annoyed with the processing time of my second withdrawal, a whopping £17.40. It’s been over 20 hours and still shows as “processing”. With other places processing almost immediately, such unexplained delay on a minimal sum of money makes one wonder if they are really worth your money. Time will tell.
Hien Van Tran
06 October 2022
Comment from uk.trustpilot.com
Andrew was very understanding and made me feel like I was being listened to. He has excellent customer service skills, he knows what to do to make a good impression. He is friendly yet proffessional.
Emily
04 October 2022
Comment from uk.trustpilot.com
Amazing customer service highly recommend
Kirsty Tina Harmer
02 October 2022
Comment from uk.trustpilot.com
Amazing customer service from Amber
Paul
01 October 2022
Comment from uk.trustpilot.com
Netbet is the worst betting site I ever played!!! Do not make my mistake and do not open an account with them. I know you don't win all the time playing casino but I spent £50 playing same game and didn't get a feature even once!!! No winning at all. I tried many casinos in the past but netbet is a scam!!! Be aware!!!
Zack Pye
01 October 2022
Comment from uk.trustpilot.com
Great agent ....
Collins Dean
30 September 2022
Comment from uk.trustpilot.com
Amber was very helpful and swiftly dealt with my query
Lisa Bullock
27 September 2022
Comment from uk.trustpilot.com
Enjoy the games, quick withdrawal and staff are really helpful
Sarah kennerley
26 September 2022
Comment from uk.trustpilot.com
Very helpful and fast customer service
Benjamin field
25 September 2022
Comment from uk.trustpilot.com
Noah was very quick to respond to me, very polite easy to communicate with, and most off all very understanding. I give Noah nothing but 5 stars on communication, helpfulness, understanding. ?
Roberto cuadrado
24 September 2022
Comment from uk.trustpilot.com
Very nice advisers
Lewis Hagland
24 September 2022
Comment from uk.trustpilot.com
Fantastic service from Noah :) made my weekend on service provided
Florin Morar
24 September 2022
Comment from uk.trustpilot.com
Great support from Noah as usual. Always prompt and helpful. Noah is polite and customer friendly. I like this casino a lot. I have been a member for many years and I will remain. Thank you, Noah and the entire team. Wish you best of luck.
Matt
24 September 2022
Comment from uk.trustpilot.com
Very good support and casino games. Good range of sports markets offered. Only downside is the max stake on some is very low.
Amanda Taylor
23 September 2022
Comment from uk.trustpilot.com
Brilliant customer service Noah was great
victoria dale
23 September 2022
Comment from uk.trustpilot.com
I am undecided about this casino i made my first deposit via paysafe on the 13th of this month sent my id up and that was verified within a reasonable period of time.so all looked good to play. I had a fantastic run on the slots hitting a wow pot of just over 100 quid on a 20p spin and then 220 odd quid on Christmas mega ways again off a 20 p spin so i have to strongly disagree with reviews about netbets slots not paying out. now when it comes to withdrawal this is where the doubts come in i was asked for a bank statement to process my winnings so i sent a screen shot of page one of my statement 48 hours later i was informed we do not accept screenshots so i sent the full statement in pdf form 24 hours later i was told via email your cashout will be processed within 24hours by us (the casino) and be in my bank within 5 to 8 days that has not happened... so far after asking for my funds on 15th of this month they still have not even left the casino and still show as pending in my account thats 8 days so far with 5 to 8 more to wait once netbet process the withdrawal that means it will be at least half of one full month to get paid out i really wanted to play poker with them as opposed to slots but if this cashout process is the norm then i have to go elsewhere as most good sites nowadays have your winnings in your bank within mins or hours not weeks going on months. I am more than willing to accept that as this is my first cashout kyc can take some time and because this is such a good casino and they also have poker i will continue to play at netbet until cashing out is a proven issue! so overall i can say im having the time of my life playing there but have come across a few issues with payments. I would like to add whilst writing this review the funds have now left the casino and are on the way to my bank. giving me every confidence that future cashouts will processed much more efficiently as kyc has been completed in its entirety
Mashti
23 September 2022
Comment from uk.trustpilot.com
Thanks noah for a great help
Krista
22 September 2022
Comment from uk.trustpilot.com
Very good casino
customer
22 September 2022
Comment from uk.trustpilot.com
I had an issue with a bonus and I spoke to Amber who was able to solve the issue straight away and also noticed that I had another bonus which had been stuck. The service was really prompt and helpful. I have just joined this site and it’s my new favourite can’t fault it or the online chat service!
Nick Barter
22 September 2022
Comment from uk.trustpilot.com
Worst slots I have ever played, never once been in profit or even got a bonus just loses every spin doesn't matter which game it is they just rinse you. I don't expect to win every time but it needs investigating it's an absolute con.
Angela Wilson
21 September 2022
Comment from uk.trustpilot.com
Always very quick and efficient service
joshua Phillips
19 September 2022
Comment from uk.trustpilot.com
Amazing support I’m thankful
Mr B SHAH
18 September 2022
Comment from uk.trustpilot.com
Won money withdrew was told this is processed within 24 hours. Still not done. No contact number and chat not responding?
Hannah
18 September 2022
Comment from uk.trustpilot.com
Great help with my query
Nick Barter
18 September 2022
Comment from uk.trustpilot.com
Bonuses are a con it uses up your real money instead and you can't withdraw joke of a site
Mark Davies
17 September 2022
Comment from uk.trustpilot.com
Hazel was absolutely amazing I wouldn’t have asked for better service
Jack A
16 September 2022
Comment from uk.trustpilot.com
Have had a few conversations with the support team - specifically Amber and thoroughly helpful and provided assistance to all my questions. Thanks for your help.
Navarathne Gunasekara
16 September 2022
Comment from uk.trustpilot.com
Great service
callum turner
15 September 2022
Comment from uk.trustpilot.com
big winnns dssssssssssssssssssssssss
ellie bowles
15 September 2022
Comment from uk.trustpilot.com
Brilliant love betbet loads chooses of games
Vincent King
14 September 2022
Comment from uk.trustpilot.com
Spoke to an agent called amber who responded promptly and professionally. She provided excellent service and answered all questions relating to my query.
Simon
14 September 2022
Comment from uk.trustpilot.com
Very helpful arranging my withdrawal!
SUKHMINDER Mann
13 September 2022
Comment from uk.trustpilot.com
Excellent service
Stephen
13 September 2022
Comment from uk.trustpilot.com
Andrew was very helpful and assisted me with my query very well than you
DAVEY
12 September 2022
Comment from uk.trustpilot.com
I opted in for a free bet deal, place £10 to get free £10 bet. no free bet given! Netbet didnt answer phone or reply my messages!
Kate
12 September 2022
Comment from uk.trustpilot.com
Avoid at all costs. They will make it very very difficult for you to receive your winnings. I wish I had taken on board the reviews on here before playing. No matter what information you send to them it’s not good enough.
Georgie
09 November 2022
Comment from uk.trustpilot.com
Well done John great customer service best I’ve ever dealt with Georgie
Well done John great customer service best I’ve ever dealt with Georgie