Netbet PLAYER REVIEWS(1163)
Lee Crossan
18 October 2021
Comment from uk.trustpilot.com
Great site!! Has a good selection of games with plenty of money to be won only problem is you can only deposit £1000 a month.
Mariyan Tsvyatkov
17 October 2021
Comment from uk.trustpilot.com
I have received limit and for 2 weeks someone is contacting me, but that doesn’t happen. I can’t use the website for no reason and no explanation. Very poor service.
Christopher
15 October 2021
Comment from uk.trustpilot.com
GREAT NO DEPOSIT BONUS...!! I expserience a great time whilst playing and there are lots of great promotions
deme
12 October 2021
Comment from uk.trustpilot.com
Daylight Robbery - they won't pay back my winnings because they have taken deposits from ApplePay and I accidently used my daughters account (wrong phone) easily done, apparently, its not ok to use a 3rd party payment oh sorry, but its ok to take money from that source and close the account, whilst in mid conversation and refuse to pay back to it that card, the winnings - NOT TO MENTION BANK STATEMENTS!!!!!!!! Which they were provided with the card where they took cash from. Please don't respond asking for my details to look into your useless, just wanted to share with the world of trustpilot!!!
Grayman
11 October 2021
Comment from uk.trustpilot.com
Not sure how many times have to wager 5 quid until i will be able to withraw? 40x? wagered like 100 times, and still only 19%, fu you. Closed my account after an hour of opening, first time i was this much disgusted, I do not recommend it, i would rather go to playojo or betfair, they are fair.
LisaMarie Cleggy
10 October 2021
Comment from uk.trustpilot.com
Wouldn't recommend.no problems while I was deposited on my account,as soon as I win and want to withdraw the problems start.
Ross Honeywill
10 October 2021
Comment from uk.trustpilot.com
Can't complain, but I do miss the aily freerolls lol
Wayne
10 October 2021
Comment from uk.trustpilot.com
Got of to a bit of a slow start as far as putting winnings in my bank account and some of the paperwork needed was annoying but everything has been fine and pretty quick payments aswel now. So if was asked would I recommend the site the answer is yes
Jjj
10 October 2021
Comment from uk.trustpilot.com
They let you deposit money but if you lose a few hundred pounds they stop you betting unless you send a load of paperwork. Pointless site. Avoid.
douglas kemp
10 October 2021
Comment from uk.trustpilot.com
Good site good games and good only had to wait a day for withdrawals so not bad site at all 👍😁👌
Jake
09 October 2021
Comment from uk.trustpilot.com
Withdrawal been pending for 3 days,. its not 2006 no excuse for slow payments wont be using again
Clare Mckenning
08 October 2021
Comment from uk.trustpilot.com
You sign up you win or lose as is normal but when it comes to withdrawing get ready for the amount of paper work needed you can get a mortgage with less details. Never known anything in my life ask for 6months worth of bank statements in a certain format, they want photo ID a photo of my bank card and utility bills and whatever you sen didn’t good enough. Great site and great games just ruined by that!
Sean Willoughby
05 October 2021
Comment from uk.trustpilot.com
This website dose not deserve all the bad reviews I opened an account 3 days ago deposited £100 won 2000 on the live roulette and was paid in to my account today - 3 days later. I did have to send documents to get my account verified but was processed quickly. Also they took a £30 fee off my winnings for some reason but that's no big deal after winning 2k. Overall a great experience on this website I will have no worries about using them again.
Paul Humphries
04 October 2021
Comment from uk.trustpilot.com
Found this site to pay out really well , had a run of decent wins , you have to put in a fair bit and bet higher stakes , found blazing mammoth and starburst to pay out really well , one day I had 10 free spins on statburst in bonus funds this had a fairly high wagering requirement 50 x I believe , but with this small bonus I smashed the requirement and won over 1000 pounds from depositing no money , pay out was fast and had no problems receiving my money . If your going to only play 10p stakes you won’t win much , but if your prepared to take the risk , it seemed to pay off !
Jake
04 October 2021
Comment from uk.trustpilot.com
Odds not very competitive Get free dice roll and get free bet. the free bet was £5 but needed to be rolled over x 40 and the max I could win was £100!!
Kathryn Ellis
03 October 2021
Comment from uk.trustpilot.com
If I could give no stars I would. Stay away they are an awful site. Don't take their free spins you will get nowhere. The slots take your money very quick without giving you free spins or bonuses. Don't waste your money.
rob
01 October 2021
Comment from uk.trustpilot.com
My 2nd Review of this Criminal Company, I just deposited a small amount to try it again, just to make sure. And yes its now considered rated my No1 Dodgy Corrupt Casino out of all the ones I've reviewed. 3 Bonus wins on Dog House and the biggest win was £2.80. and after that no matter what Slot I tried, every spin was DEAD!!!!!! I mean they don't even try to hide it, its like they don't give a dam because they know the Gambling Commission is also Corrupt A/F lol.
lucy t
29 September 2021
Comment from uk.trustpilot.com
Agree with other comments - their verification process is completely intrusive (asking for bank statements and for a SELFIE of me? What the hell). Avoid.
customer
28 September 2021
Comment from uk.trustpilot.com
Your live chat assistant Victoria was extremely helpful and a credit to your company though her abilities to satisfy customers requests are extremely limited due to the offers you lack. I would recommend daily free games that require no deposit as most gambling sites do. I’d also recommend giving your assistants the authority to administer good will free bets where necessary again to build customer relation. I would like to again compliment Victoria on her customer service she was awesome and very understanding!
Marco Luni
26 September 2021
Comment from uk.trustpilot.com
Willy Hill
26 September 2021
Comment from uk.trustpilot.com
I deposited £30 and withdrew £20, the next time I log in my account is limited, I have had too many special offers apparently and can't have any more. I think I had 2 betting offers which lost anyway and a few free spins which I didn't use because I couldn't figure out how to use them. They employ people to devise offers to attract new customers, email you the offers and when you take them up they pay someone else to stop you accepting any more. I wonder how this company remains in business.
John Smith
23 September 2021
Comment from uk.trustpilot.com
Absolutely disgusting company I haven’t played here long, but I didn’t have any issues to start other than them taking ages to verity my documents. Yesterday I receive an email saying that if I deposit £20 or more and play it on a certain game I’ll get a chance to win cash or free spins. I deposited £20 and played it through on the game. I didn’t get the bonus. I logged out and back in to a pop up message saying “sorry we have withdrawn bonuses from your account on Netbet you are no longer eligible for them” I contact support who are useless and tell me basically hard luck!! What shady, lying people these are!!! Firstly why would you stop a certain player from being allowed any bonuses?, especially when they are new! And secondly why allow a player to deposit for a bonus and then turn around and say “you’re not having it now!” TERRIBLE COMPANY STAY AWAY! They lie and cheat. Stick to the better operators like Sky Vegas and William Hill
Sophia
16 September 2021
Comment from uk.trustpilot.com
The worst thing about my experience was them insisting on seeing my bank statement. I find this very intrusive. I told them to close my account immediately. There are other bookmakers that are far easier to deal with and won't ask you for a load of intrusive details before they can fully verify your account.
Michael
12 September 2021
Comment from uk.trustpilot.com
I do like this online casino. However I found it better to play on there app then via Internet explorer. The games load full screen on the app and it runs smoother. I found it very slow and the games wouldn't play very well on via there website, there was a bar at the bottom that you can't get rid of? Get a ton of free spins but it's not very easy or clear how to claim them and use them. Withdrawing money is simple and surprising quick.
Boyan
12 September 2021
Comment from uk.trustpilot.com
Very good site to play poker... Also customer service is very fast and helpfull...
Ansar Hussain
10 September 2021
Comment from uk.trustpilot.com
Great company good bonus games won many a game and the withdrawl process is straight forward. Simplistic user interface and plenty of guides to help you along the way Hope the company does.not.change
Pawel
10 September 2021
Comment from uk.trustpilot.com
I really really like netbet had a lovely win and was fast at payment 10/10 brilliant site and easy to use to
Ds
09 September 2021
Comment from uk.trustpilot.com
Maximum bet £1 already! What a royal waste of time! Added to list of joke books Don't bother telling me to get in touch with you. You're not going to reverse your decision and not restrict me
Kelsey Kemal
09 September 2021
Comment from uk.trustpilot.com
This company is crap. I deposited £200 into my account and it didn’t show in my balance. I opened a case with PayPal. Apparently PayPal was down at the time. It took me a long time and various messages to get my money back eventually. They would not even compensate me for the stress. Customer service also not very helpful.
Aissa
09 September 2021
Comment from uk.trustpilot.com
This place is disgusting place very bad customer service
Jase
08 September 2021
Comment from uk.trustpilot.com
Dreadful company Customer service abysmal Won't take a decent bet
Johnathon Scotting
08 September 2021
Comment from uk.trustpilot.com
Good games site we'll set up enjoy playing
James Telvar
06 September 2021
Comment from uk.trustpilot.com
I deposited £30 and then decided I didn't want to play on anything. When I tried to withdraw my own money an error message popped up stating I have to spend 20% of my deposit due to anti money laundering rules they have in place.... I then spoke to a man via the online chat to request my money be withdrawn. He said he requested it but can take up to 6 days (which is fine) however, the £30 is just sat in the account. Usually a withdrawal will be taken from you account balance instantly even when you have to wait for 6 days to receive via your banking. When asking the customer service to clarify, the lad just responded. It takes up to 6 days. And actually didn't clarify anything, nor did he put my mind to rest that the withdrawal is even processing as the money is literally sat in my account still, not messages or emails stating that I have a withdrawal request either?! I guess it is a waiting game now!
jordan jeffries
05 September 2021
Comment from uk.trustpilot.com
I made an account. All up and running.then I get emailed to send a whole list of pictures. They take my money no problem whatsoever but I'm not allowed to withdraw until I send photo I'd. A photo of the bank card used. A photo of utility bill and photo of my bank statements. People think they will only want 1 or the other but that's not the case.ive got a tick list what to send and it's all the above! Then I got questioned about my occupation, how much I earn and how I'm going to fund this game and then after the answers they want proof of it all! Its extreme to another level. Stick to 888 casino, I send my driving licence and was verified instantly, I've had zero problems with them, I deposit and withdraw and have absolute no issues
Anonymous
04 September 2021
Comment from uk.trustpilot.com
After signing up only a week ago and placing a few bets on football, I had my stakes restricted to a maximum of £1. I have been told by their customer services that I can't be given any reason why I have been restricted but that I have to "change my betting pattern" if I want to be unrestricted, saying that I can't bet only on football. Essentially seems like they to use their site I have to bet on what they want me to bet on. Complete joke of a company.
Michelle
04 September 2021
Comment from uk.trustpilot.com
Rubbish. No one expects to win millions but what I dont understand is you don't win zilch and if you want your first time customers to come back then they need encouragement. I blew ten pounds in minutes and think I won around a quid. Not the best of sites.
Get stuffed theives
02 September 2021
Comment from uk.trustpilot.com
Scam require nothing befoee a deposit af after a deposit want proof of income and won't let me into the account to withdraw Theives and scsmmers You have no right to cry responsible gambling after allowing customers to deposit Just a scam to keep hold of funds
Karen Millar
02 September 2021
Comment from uk.trustpilot.com
Great promotions and offers. Good variety of games and fun for all budgets
Phillipa Tummon
01 September 2021
Comment from uk.trustpilot.com
Found every game really good, some take longer then others to load. They need to put more promos on or free daily game
deb f
31 August 2021
Comment from uk.trustpilot.com
Great easy to use site with lots of games and good prices on sports.
Ann
31 August 2021
Comment from uk.trustpilot.com
Rachel Hughes
31 August 2021
Comment from uk.trustpilot.com
Can't fault netbet.customer services extremely helpful
Mr Walden
31 August 2021
Comment from uk.trustpilot.com
I join and leave casinos all the time, I join to have fun and I leave if I feel I am being ripped off and the games are loaded against me. I have remained with Netbet for years because I lose, but I also win and they pay out quickly without having to jump through hoops to get your winnings. Don't get me wrong I lose but always get a run for my money and when I win it is in my bank within 48 hours. That's what I want from a casino.
Jan Hazlett
31 August 2021
Comment from uk.trustpilot.com
VERY easy to deposit, EXTREMELY DIFFICULT to withdraw
Tracey McGavin
29 August 2021
Comment from uk.trustpilot.com
Decent choice of games. Quick withdrawal times. Yeah you have to send banking details (including IBAN & bic) but customer services are quick to reply to emails and upload banking documents.
John Bradley
28 August 2021
Comment from uk.trustpilot.com
Have taken £10 out of my account but won't let me into the site without the intrusive questions and photos that they need. They shouldn't be allowed to do this, as far as I can work out you really need to avoid this company. Where the hell do you get off asking for photos of my bank cards and God knows what else joke. Return my £10 or will take you to court its theft.
Gareth Holton
26 August 2021
Comment from uk.trustpilot.com
Insist on seeing your bank statement (in full) alongside proof of income etc. Got nowhere with this lot in 4 days so just looking to take my money out and never use them again.
Stephanie Dellar
25 August 2021
Comment from uk.trustpilot.com
Okay, they are looking into my case and gave me a compensation. I will change the review to 5 stars but still waiting for the money.
Alexander Moylan
24 August 2021
Comment from uk.trustpilot.com
Dodgy website take your money scam site. Just deposited via my PayPal which cleared.however not in my Paypal. Go to live chat who messages sorry out of hours and closes the box instantly. This is at 11:05pm I will get a refund tomorrow and close. Shady website stay clear!
Craig
20 October 2021
Comment from uk.trustpilot.com
Excellent site and easy to use
Excellent site and easy to use