Netbet PLAYER REVIEWS(1156)
Ian Ellis
08 October 2024
Comment from uk.trustpilot.com
DISGUSTING!!100% THEY MANIPULATE THE SLOTS ON HERE!!I LOSE £1000 MY OWN MONEY THEN BOOM 1000X WIN ON BONUS MONEY ABSOLUTELY DISGUSTNG. BLACKJACKS RIGGED 100% TOO DO NOT PLAY ON HERE I HAVE CLOSED MY ACCLOUNT ANYONE WHO READS THIS SHOULD DO THE SAME YOU WILL NOT WIN HERE 100% SCAMMERS
David Matthew
05 October 2024
Comment from uk.trustpilot.com
Awful customer services ! I've had my account blocked for almost a week in which was supposed to be an hour timeout according to customer service for over activity in which I deposited £40 in total over the past 2 weeks .£10 of which lead me to win nearly £600 on small stake horse, football and casino spins . I've been waiting 3 days for a member of "internal team" to contact me to resolve the issue . Really disappointing service !!!
Ian Ellis
04 October 2024
Comment from uk.trustpilot.com
RIGGED GAMES.100% MANIPULATED.PLAYED THOUSANDS OF SPINS WINNING NOTHING. THEN BOOM 1000X WHEN IN BONUS MONEY LOL. DISGUSTING. BLACKJACKS 100% RIGGED ASWELL. ITS CRIMINAL HOW THEY ARE ALLOWED TO OPERATE SERIOUSLY. THEY WILL PROBABLY REPLY SAYING I WON 1000X BUT IT COAT 3000X TO GET LOL. TOTAL SCUMBAGS THESE ARE STAY AWAY PEOPLE TRUST ME. I AM AWARE YOU DO NOT WIN EVERYTIME BUT AFTER THOUSANDS AND THOUSANDS OF SPINS AND NO RETURN YOU NO ITS A SCAM 100% DO NOT PLAY HERE!!!
Bukola
04 October 2024
Comment from uk.trustpilot.com
Excellent to chat with Christina Very helpful
Alex Macinnes
03 October 2024
Comment from uk.trustpilot.com
By far the worst greediest company I have ever betted with, there free bets are disgusting just bet builders, the slots are rigged to the max 160 in on spins not won bonus I hit,to £5 free bet builder deposit a lot stay well clear from these thieves am self exclusion myself from there disgusting site.
Michael Taplin
02 October 2024
Comment from uk.trustpilot.com
Company are top class and would recommend using them, extremely helpful and fair, their odds are always good as well
B Jacobs
02 October 2024
Comment from uk.trustpilot.com
I queried a winning bet that had been "returned" rather than paid out. The matter was dealt with promptly and efficiently and the money was very quickly paid correctly. Good communication and excellent customer service.
Deborah
01 October 2024
Comment from uk.trustpilot.com
I used to like playing this site as I would win something but I have put a lot in now and don't win anything now think it's time to find another
Alex
01 October 2024
Comment from uk.trustpilot.com
Great website, fast payments, Great agents !
Paulina Marciniak
01 October 2024
Comment from uk.trustpilot.com
Awful never let u win or withdraw a penny!!
Nora Kovács
26 September 2024
Comment from uk.trustpilot.com
Poor site!When you send them your ID,proof of address,driving licence,bank card details (statements)message come back .This is not me..!ohh well prob because Iam foreign and my name confusing 🤔 Anyway not winnings in this site..just Take your money ..So go somewhere else where you can Win or enjoy your spare money !!Because here you won't win.!!
Luminita Burete
25 September 2024
Comment from uk.trustpilot.com
Great Service. They sorted out my deposit bonus problem immediately. Best casino ever . Great Team
Lewis Mulrennan
23 September 2024
Comment from uk.trustpilot.com
Thanks to micheal at support I was able to get my free bets even though I didn't qualify by mistake. Very helpful thanks alot
customer
20 September 2024
Comment from uk.trustpilot.com
Really good. Used real money instead of bonus spins. Was £5 per bet and they re credited
Callum Jeffries
19 September 2024
Comment from uk.trustpilot.com
Couldn’t believe how quick I was put through and how quick the issue was sorted. Absolutely amazing service. Best I’ve seen, just AMAZING!
Carla
19 September 2024
Comment from uk.trustpilot.com
I have been playing with Netbet (just small amounts) approx 6 months. Last week I had a lucky spin and requested a withdrawal of £1800. I was given 2 options for withdrawal: wire transfer or trustly.I assumed having read the reviews documentation would be requested so I immediately uploaded on the app and also sent via email.The following day my email was answered. One piece of documentation wasn’t sufficient for the checks. In this email I was told exactly what they needed so I sent it. The following email told me all checks ok and the following email stated funds had been cleared to my account.I received the 1800 just a couple of hours later.Having read some of these reviews I was a little scared I would not get paid but I did and all emails were answered promptly and politely answered. Thank you Netbet
William Wright
19 September 2024
Comment from uk.trustpilot.com
Really helpful getting my welcom bound
Geoffrey Wigglesworth
18 September 2024
Comment from uk.trustpilot.com
Nothing but a very professional service.Many thanks
Matt T
18 September 2024
Comment from uk.trustpilot.com
Rectified an issue that I brought upon myself and was given a free bet too for the trouble.
Dee Jay
16 September 2024
Comment from uk.trustpilot.com
Excellent service and great experience as a new user I think this is the best website for betting the service I received has been the best , the negative reviews can be ignored I have never had any issues at all , the staff have been giving exceptional service.
Nik Nash
16 September 2024
Comment from uk.trustpilot.com
Max was AMAZING and very helpful and solved EVERYTHING I needed to be done
Richard Mckinstray
16 September 2024
Comment from uk.trustpilot.com
Had a problem receiving free bets. Was literally on the chat for about 3 minutes and luke had it sorted, excellent customer service
Benjamin Patten
16 September 2024
Comment from uk.trustpilot.com
Excellent customer service when I needed some support
Roxanne Barnes
16 September 2024
Comment from uk.trustpilot.com
Seems a good site. I've not played properly yet due to a mistake where I thought I was on my free spins and it took all my money. Spoke to Christina on live chat and thankfully she reimbursed my deposit, no questions asked so I'm very pleased with customer service.
Rob Snelling
15 September 2024
Comment from uk.trustpilot.com
The sports odds don't really seem too great the ACCA boosts and odds seem poorer than others if I'm honest and casino much like most it just feels manufactured, when you play with bonus money this is when you wager alot but it feels like when it's your money it's a hell of alot of dead spins. The word random is misleading I think all games are weighted so random is a very very loose term.
Lydia
15 September 2024
Comment from uk.trustpilot.com
Have been playing on the site for some time. Not had many wins. Won £450. Waiting to be withdrawn. They have asked me for all sorts of identification and documents to verify my account and get my money. I have sent over bank statements utility bills driving license and myself holding my driving licence. Still nothing. Takes them 24 hours to get back to you each time. Live chat can’t help. Emailed complaints. No response. Clearly being fobbed off. If I do not get a response from complaints or my money in the next 2 days I will be taking legal action.
Paul morgan
15 September 2024
Comment from uk.trustpilot.com
Absolutely love this site, had a few hiccups at the start with my withdrawals but after this not an issue! Love it!
Sara
14 September 2024
Comment from uk.trustpilot.com
Great customer service agent Hazel dealt with my query quickly, efficiently and was very knowledgeable and professional
EmmaLou
13 September 2024
Comment from uk.trustpilot.com
Signed up, deposited £10 last Saturday evening. Looked at what I wanted to place a bet on (American horse racing) could only find one meeting so decided the site wasn't for me. Withdraw my £10, still waiting for my withdrawal. Spoken to Max on live chat who just referred my query to the relevant department and they will be in touch! Well they haven't been in touch and im still waiting for my money back!! Ive been using online betting websites for a long time and ive never had to wait a week for a withdrawal. Customer service is shocking! Website is terrible AVOID!!!!!
Angela
10 September 2024
Comment from uk.trustpilot.com
The live chat support is great. And sorted out my issue quickly
Frankie
10 September 2024
Comment from uk.trustpilot.com
Good so far. Verification was quick. Waiting on a withdrawal it has been 24 hours and still pending will update once I have received money. UpdateReceived money within 30 hours. 5 stars!
Ryan
10 September 2024
Comment from uk.trustpilot.com
Thorough, helpful, polite and prompt. Resolved my issue with no fuss in a mere few minutes.
Ian Ellis
09 September 2024
Comment from uk.trustpilot.com
EXCELLENT SERVICE!!SUPER FAST PAYOUTS!!NO PROBLEMS!!WOULD HIGHLY RECOMMEND!!
Tracy Hulme
08 September 2024
Comment from uk.trustpilot.com
Another site will take your deposit before asking for ID then once you win they want the ins n outs of a ducks backside, I've gave them bank statements,pic of my debit card but because my passport is a few months out of date it's not good enough...just another rip off site....AVOID!!!!!!
Quiet Riot
08 September 2024
Comment from uk.trustpilot.com
Let you deposit but as soon as you want to withdraw they dont like paying out start asking for all kind of documents and you can guarantee whatever you send wont be good enough.... Never been messed about so much...wont be using site again they can keep my winnings Scammers!
Jjjj
06 September 2024
Comment from uk.trustpilot.com
My experience with these guys is fantastic, fast response when emailed
Ellis
06 September 2024
Comment from uk.trustpilot.com
I had a withdrawal problems with sending to the wrong bank card but Max sorted it very quick for me!
Jaime
03 September 2024
Comment from uk.trustpilot.com
My experience with netbet was great. I had a lot of fun and any help I needed the responce was quick. I liked the live casino section as there is a lot to choose from.
james
02 September 2024
Comment from uk.trustpilot.com
This casino is very well set up and easy to access the games. the variety and type of games have increased my gaming experience with NetBet. I really enjoyed the live roulette as well and the live blackjack
Mark
02 September 2024
Comment from uk.trustpilot.com
I would give zero if I could. Placed a bet, got my welcome bets, all fine. One of my free bets won, due a £30 payout, withdrew it. Account was instantly locked, ID was asked for which was supplied.Logged back into the account 24 hours later, all free bets, including the win where deleted from my history. Obviously a very dodgy company.
James Caldwell
01 September 2024
Comment from uk.trustpilot.com
Experience is good so far deposited £20 won £300 I am waiting on the money being deposited into my bank account which has took longer than expected I will update review when I receive and how long this took
Paul Morgan
01 September 2024
Comment from uk.trustpilot.com
I joined this site years ago and never used it until recently, I must have deposited around 10 transactions in my time, no issues depositing and no issues with the site, I actually love the site. The only issue is withdrawing, I requested 3 withdrawals 2 days ago, I have heard nothing, I have emailed 3 times with no reply, I have been on live chat today and I am being asked for a bank statement, I feel it’s strange considering I have only deposited a few times, no problem I have no sent 2 lates bank statements, my ID and the bank card I use, I can’t do anymore so just hope they now process my withdraws, next time Bet uk, give me a heads up if you require this information and I can send you it, there was no indication you wanted any of this until I wanted to withdraw any money. Please don’t become one of them greedy sites, where you take the money but won’t pay it out, I have you 4 stars as I love the site I just wish the withdraws was a easy as depositing was that’s all. I will update on here when my withdraws are done.
danny clay
31 August 2024
Comment from uk.trustpilot.com
very helpfull and fat to solve problem
Lisa Burns
30 August 2024
Comment from uk.trustpilot.com
I've requested 2 withdrawals tonight 1 for £32 and one for £40, the first one was about 8pm and the second one was about 8.45pm, anyway came on here just to check the reviews and I'm not feeling great now about getting my withdrawal as they state from 2 hours to 48 hours, anyway I've seen that they request bank statements on your first withdrawal so I've emailed them straight over so it will speed up my withdrawal anyway I'll finish my review once my withdrawal has landed in my bank account, ii was worried and spoke to Luke on live chat and he wasn't really bothered to help me just said will be from 24 hours to 48 hours but it states on the website between 2 hours to 48 hours, so if the advisor is telling me one thing and the website is saying another, I'm already losing confidence in getting my money in the time frame they state but I will come and change my review accordingly once I've received the winnings.
Natalie Jones
29 August 2024
Comment from uk.trustpilot.com
Very helpful agent resolved my issue quickly and efficiently!
Chris Baird
28 August 2024
Comment from uk.trustpilot.com
The lady was helpfully and quick and I got my bonus back thank you very much Christina.
Abbey
28 August 2024
Comment from uk.trustpilot.com
They were really helpful
Rachelle
28 August 2024
Comment from uk.trustpilot.com
Looks a good site . I'm waiting in my documents being accepted . And I can then make a deposit thanks 😊
Carl Nicholson
27 August 2024
Comment from uk.trustpilot.com
Very good experience with NetBet . very competitive odds on sporting events . Casino is great value too , free spins , free bets all you want really. Payouts are swift (within a few hours) . Loads to play or bet on. Well done Netbet a superb site and you obviously care about your customers by offering fair value.
Nick L
08 October 2024
Comment from uk.trustpilot.com
I received a free bet offer, failed to fully read the terms and placed a bet below the minimum odds, thinking I had met the qualifying conditions I contacted live chat to query why no free bet had been credited, quickly spoke with someone who explained why no free bet but as a gesture of goodwill credited the free bet anyhow, excellent service and appreciated as error was mine!
I received a free bet offer, failed to fully read the terms and placed a bet below the minimum odds, thinking I had met the qualifying conditions I contacted live chat to query why no free bet had been credited, quickly spoke with someone who explained why no free bet but as a gesture of goodwill credited the free bet anyhow, excellent service and appreciated as error was mine!