Netbet PLAYER REVIEWS(1156)
Michael Andrew
23 April 2019
Comment from uk.trustpilot.com
Seriously the worst betting company in the world. Restricted after very few bets. Finally got round to drawing out my funds and they just keeping asking for more and more ridiculous information. In 2019 they want my Bank Branch number (still cannot get this even from the bank) and Bank Address. Now need a statement showing my account details with the correct IBAN and Swift numbers. It's internet banking and all of this information is not on the statements. Save your self some time and please avoid this joke of a company.
Chris Cleal
21 April 2019
Comment from uk.trustpilot.com
Awful betting site - joined up and won a bet ... after trying to withdraw my money they then blocked it until I sent them 3 different types of proof that I am who I stated. After a week of sending documents they finally released my funds but blocked me from taking part in any promotions when I asked them why they wouldn’t give any kind explanation and instead blocked my account! Don’t waste your money or your time on this site they are cowboys
Al W
21 April 2019
Comment from uk.trustpilot.com
Sign up bonus said matches bonus up to £25. So i deposited £50 to get £25 free bet. However they didnt honour the free bet and shut my account down. Happy to change this if they honour it anytime soon.... Update after waiting 3 days. They've come out with bs that its first settled bet. And the double settled before the single. I wish there was a way to get my deposits back off the dog company. They should be shut down. I can only imagine the 5 star reviews have been paid for by netbet...
Stephen
19 April 2019
Comment from uk.trustpilot.com
Netbet and the 2.5 year verification delay So here it goes - not sure if anyone can advise on an issue I have had with this company. I set up an account with Netbet in 2017 and deposited a large amount and lost practically all - I was using it for about 3 4 months. Anyway I was never asked to verify my details. Nothing, no passport, no utility bills, not one thing. I moved on from them as I wasn't fussed on their prices. Life changed and I moved abroad and name changed and had children etc etc. One night i was cleaning the apps on my phone and seen Netbet. Opened it up after a few tries and deposited a few quid into it again and lost it all. However, they began asking me to verify the account after all the second tranch of monye had been lost. The account was opened in January 2017 and I placed my last bet on 15 April following afew emails asking them to verify. However, my question to them was why was the account never suspended pending verification under KYC rules. I am requesting a refund on the basis the account should have been suspended because it was 2.5 years since I opened it and they did not ask me to verify until 8 April 2019. They also gave my false infomration and said they were unable to locate me for two years. I know that they have broken the laws pertaining to KYC and am in the middle of reporting them unless they refund my deposits.
mardy fred
15 March 2019
good customer service, but not more…
Andrea Catterick
24 April 2019
Comment from uk.trustpilot.com
JUst stay well well clear, utterly terrible in every sense
JUst stay well well clear, utterly terrible in every sense