Netbet PLAYER REVIEWS(1210)
Dale fielding
19 May 2019
Comment from uk.trustpilot.com
Should be nil stars.keep away from this site.quick to take your money but hates giving back winnings. Im sill banned from site because i won £380
Should be nil stars.keep away from this site.quick to take your money but hates giving back winnings. Im sill banned from site because i won £380
Reply
Andrew
15 May 2019
Comment from uk.trustpilot.com
Great Casino with good games and great features, never had any issue to be honest and i have a lot of fun playing there.
Great Casino with good games and great features, never had any issue to be honest and i have a lot of fun playing there.
Reply
Karly Quinn
13 May 2019
Comment from uk.trustpilot.com
Absolutely shocking company ! Stay clear ! I am still waiting for a withdrawal 3 weeks later I have now got to wait for a phone call which will be this week or next. Disgusting customer service.
Absolutely shocking company ! Stay clear ! I am still waiting for a withdrawal 3 weeks later I have now got to wait for a phone call which will be this week or next. Disgusting customer service.
Reply
Andrea Catterick
24 April 2019
Comment from uk.trustpilot.com
JUst stay well well clear, utterly terrible in every sense
JUst stay well well clear, utterly terrible in every sense
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Michael Andrew
23 April 2019
Comment from uk.trustpilot.com
Seriously the worst betting company in the world. Restricted after very few bets. Finally got round to drawing out my funds and they just keeping asking for more and more ridiculous information. In 2019 they want my Bank Branch number (still cannot get this even from the bank) and Bank Address. Now need a statement showing my account details with the correct IBAN and Swift numbers. It's internet banking and all of this information is not on the statements. Save your self some time and please avoid this joke of a company.
Seriously the worst betting company in the world. Restricted after very few bets. Finally got round to drawing out my funds and they just keeping asking for more and more ridiculous information. In 2019 they want my Bank Branch number (still cannot get this even from the bank) and Bank Address. Now need a statement showing my account details with the correct IBAN and Swift numbers. It's internet banking and all of this information is not on the statements. Save your self some time and please avoid this joke of a company.
Reply
Chris Cleal
21 April 2019
Comment from uk.trustpilot.com
Awful betting site - joined up and won a bet ... after trying to withdraw my money they then blocked it until I sent them 3 different types of proof that I am who I stated. After a week of sending documents they finally released my funds but blocked me from taking part in any promotions when I asked them why they wouldn’t give any kind explanation and instead blocked my account! Don’t waste your money or your time on this site they are cowboys
Awful betting site – joined up and won a bet … after trying to withdraw my money they then blocked it until I sent them 3 different types of proof that I am who I stated. After a week of sending documents they finally released my funds but blocked me from taking part in any promotions when I asked them why they wouldn’t give any kind explanation and instead blocked my account! Don’t waste your money or your time on this site they are cowboys
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Al W
21 April 2019
Comment from uk.trustpilot.com
Sign up bonus said matches bonus up to £25. So i deposited £50 to get £25 free bet. However they didnt honour the free bet and shut my account down. Happy to change this if they honour it anytime soon.... Update after waiting 3 days. They've come out with bs that its first settled bet. And the double settled before the single. I wish there was a way to get my deposits back off the dog company. They should be shut down. I can only imagine the 5 star reviews have been paid for by netbet...
Sign up bonus said matches bonus up to £25. So i deposited £50 to get £25 free bet. However they didnt honour the free bet and shut my account down.
Happy to change this if they honour it anytime soon….
Update after waiting 3 days. They've come out with bs that its first settled bet. And the double settled before the single.
I wish there was a way to get my deposits back off the dog company.
They should be shut down.
I can only imagine the 5 star reviews have been paid for by netbet…
Reply
Stephen
19 April 2019
Comment from uk.trustpilot.com
Netbet and the 2.5 year verification delay So here it goes - not sure if anyone can advise on an issue I have had with this company. I set up an account with Netbet in 2017 and deposited a large amount and lost practically all - I was using it for about 3 4 months. Anyway I was never asked to verify my details. Nothing, no passport, no utility bills, not one thing. I moved on from them as I wasn't fussed on their prices. Life changed and I moved abroad and name changed and had children etc etc. One night i was cleaning the apps on my phone and seen Netbet. Opened it up after a few tries and deposited a few quid into it again and lost it all. However, they began asking me to verify the account after all the second tranch of monye had been lost. The account was opened in January 2017 and I placed my last bet on 15 April following afew emails asking them to verify. However, my question to them was why was the account never suspended pending verification under KYC rules. I am requesting a refund on the basis the account should have been suspended because it was 2.5 years since I opened it and they did not ask me to verify until 8 April 2019. They also gave my false infomration and said they were unable to locate me for two years. I know that they have broken the laws pertaining to KYC and am in the middle of reporting them unless they refund my deposits.
Netbet and the 2.5 year verification delay
So here it goes – not sure if anyone can advise on an issue I have had with this company.
I set up an account with Netbet in 2017 and deposited a large amount and lost practically all – I was using it for about 3 4 months. Anyway I was never asked to verify my details. Nothing, no passport, no utility bills, not one thing. I moved on from them as I wasn't fussed on their prices. Life changed and I moved abroad and name changed and had children etc etc.
One night i was cleaning the apps on my phone and seen Netbet. Opened it up after a few tries and deposited a few quid into it again and lost it all. However, they began asking me to verify the account after all the second tranch of monye had been lost.
The account was opened in January 2017 and I placed my last bet on 15 April following afew emails asking them to verify. However, my question to them was why was the account never suspended pending verification under KYC rules.
I am requesting a refund on the basis the account should have been suspended because it was 2.5 years since I opened it and they did not ask me to verify until 8 April 2019.
They also gave my false infomration and said they were unable to locate me for two years.
I know that they have broken the laws pertaining to KYC and am in the middle of reporting them unless they refund my deposits.
Reply
mardy fred
15 March 2019
good customer service, but not more…
good customer service, but not more…
Reply
chris
20 May 2019
Comment from uk.trustpilot.com
There is plenty of other better bookies to use than these cowboys. Stay well away from these, they will hold onto your winnings for as long as possible and make you jump through loops to get your funds back. 4 weeks i've been waiting on just £23.00 win...Imagine if you've won a large sum, could only imagine what they would want you to do. There customer support is none existent, with there generic automated response to each of your emails. Supposedly they require a phone call to validate your account. After the 3rd bet that is.. I've waiting for the phone call for 4 weeks. I've emailed them multiple times, with no success on getting any further. Do yourself a favour and don't bother with them. I wont be using them again, along with many others on here by thw looks of their reviews. Should be shut down.
There is plenty of other better bookies to use than these cowboys. Stay well away from these, they will hold onto your winnings for as long as possible and make you jump through loops to get your funds back. 4 weeks i've been waiting on just £23.00 win…Imagine if you've won a large sum, could only imagine what they would want you to do. There customer support is none existent, with there generic automated response to each of your emails. Supposedly they require a phone call to validate your account. After the 3rd bet that is..
I've waiting for the phone call for 4 weeks. I've emailed them multiple times, with no success on getting any further. Do yourself a favour and don't bother with them. I wont be using them again, along with many others on here by thw looks of their reviews. Should be shut down.