Netbet PLAYER REVIEWS(1288)

William
23 May 2024
Comment from uk.trustpilot.com
Netbet is a terrible company and a complete scam. My experience with them was horrible. I created an account and deposited £10 to get the advertised 200 free spins and 50 spins. However, after making the deposit, I only received 25 free spins for a specific game. I couldn't use the other 25 spins they assigned to another game.I spent 30 minutes talking to customer service, who informed me that I could only use the remaining 25 spins after spending all my money. Furthermore, the 200 free spins would be assigned randomly on another day, as per their terms and conditions. While this might be technically accurate, understanding their terms requires a legal expert, and their advertising is highly misleading.To make matters worse, they might charge fees if you try to withdraw your money. Don't trust them.Also, do not trust in the good reviews. I am quiet sure they are people from the company trying to raise the score.

Mantas Sakalauskas
21 May 2024
Comment from uk.trustpilot.com
Lovely amber

Owen Wellington
21 May 2024
Comment from uk.trustpilot.com
I can not withdraw my winnings it's just telling me I can not withdraw four now from net bet can you fix my problem please

David forrester
18 May 2024
Comment from uk.trustpilot.com
Unable to self exclude at my convenience. Agent offline always shown. Encourages you to gamble more. Every other decent site allows self exclusion from within the site without the need to speak to someone. This is totally unacceptable.

Paul Marsden
18 May 2024
Comment from uk.trustpilot.com
The main thing with this company is, withdrawal times 24/48 hours is a long time to say other gambling sites do it within a day. I'm still waiting on my withdrawal, I've read the comments and I'm hoping it's not a fighting battle for the money I've won! So for now 2 stars. Maybe that will change and go higher depending how the withdrawal it self goes

Benjamin Rossiter
18 May 2024
Comment from uk.trustpilot.com
Loads of different kinds of slots pays out on time quick response if yu need help good for my live feed thanks good work netbet

Dave
15 May 2024
Comment from uk.trustpilot.com
I was really enjoying this site, it has some really good promotions that are easy to complete and the rewards are quickly made available, however, I took advantage of a promotion that offered a free bet, I placed the bet, the bet qualified for the free bet. After the bet had settled I received an email saying I have been stopped from using the free bets because, and this is the kicker, I used the free bets that I was awarded, I only used the promotions that were on offer. If you are not going to honour the promotion when I place the bet, you shouldn't be allowed to take the bet, the bet should be honoured with all the promotions that were available at the time the bet was made. Very disappointed. I understand that its in the terms and conditions, still makes no sense to remove promotions because I was using them?

Ameer Mohammad
15 May 2024
Comment from uk.trustpilot.com
To be honest I lost all my money and time I didn’t win anything I highly recommend everyone do not play this games wasting time

Sarah Steward
14 May 2024
Comment from uk.trustpilot.com
I don’t understand some of the negative reviews, the games are great , it’s a gamble if you win or not, some days I lose some I win, my first deposit of £10 i got free spins I played threw them and withdraw £350 in my bank within a few days , then played a few £10s and lost, just deposited £10 and withdraw £100, which I’m sure will also get paid within a few days. (I will edit if I’m wrong ) but fingers crossed, 2nd time lucky 🍀

Runny
14 May 2024
Comment from uk.trustpilot.com
I went on and registered for an account after I have seen multiple promotions during the last months. This site it’s the absolute worst. I have waited more than 2 weeks for the withdrawal and they did not request any document. Why the long wait?????? Almost 3 weeks for a 100 withdrawal? RUBBISH!!!!! They have the absolute worst selection of games and they are not in the right order (according to the popularity at least). DO NOT REGISTER IF YOU WANT TO KEEP YOUR SANITY!!!!

Sharon Baines
12 May 2024
Comment from uk.trustpilot.com
❌absolutely rubbish❌ stay clear of this site ❌ wins are very rare and when the scatters come in you get nothing for the first few spins then penny’s for the last few even on £1, 60p and 30p spins and if you manage to make it to 2x which again is very rare you get fishermen coming up but no money. They just keep saying that’s it is all down to luck but to keep losing day after day something ain’t right unless I am one unlucky person. There is better sites out there guys so don’t go and waste your money here. I will update if there is any change. Thanks for reading .

Paul
11 May 2024
Comment from uk.trustpilot.com
I lodged money, never made a bet, then a month later i logged in and my money was gone!!!!!!!!!!!

RIMVYDAS GEDVILAS
11 May 2024
Comment from uk.trustpilot.com
STAY AWAY FROM THIS Ok this is my experience with NetBet. It was good to start with and then they started to limit me and because off my winnings. They limited me to £50 a mont 😂 I spend more in a shop a day. I did proof my income no limit changed. Next think they limited my monthly bet stake wagering to £500 So u can’t win over £500 if u wanna. I got £500 in my account but I can’t play Now they limited me time I spend on web ton120 min. And it’s kick me out. And most importan I can’t change any off this limits myself. And they not responding really really bad support, bank wid was instant. But It’s taking ages .And they referring it to safe gambling really 😂 to them yes Ido believe😂. Not to me if I wanna lose my money I’m not going to ask anyone if I can do that I will do it because I can. It’s more about gambling companies to restrict you to win good that reason they have safe gamble in place. But NetBet dose it for they own good not to safe you. It’s abuse off system. They now how to play. House always win no matter how good you are they will stop you.I highly don’t recommend unless u wanna waste your time.

Anthony Hickey
10 May 2024
Comment from uk.trustpilot.com
I was sceptical after reading these reviews but Netbet paid my winnings within 48hrs as advertised. Would definitely use again.

Aaron Foster
10 May 2024
Comment from uk.trustpilot.com
I got proof of them unfairly rigging slots when I was on chat and asked bang I got banned

Miroslaw D
08 May 2024
Comment from uk.trustpilot.com
LossLossLossEven bonuses they offering are not worthAvoidAvoidNo joy at allThanks

Brightspark
02 May 2024
Comment from uk.trustpilot.com
A week on none of my withdrawals processed, have contacted customer service loads over the past week regarding my withdrawal. To be told they will ask for an update. All my stuff was verified and accepted, but no one can give me an update on when I will get my withdrawals. Really disappointed as I was enjoying playing here. Can someone please find out if I’m going to receive my withdrawals or what is going on.

Laura
01 May 2024
Comment from uk.trustpilot.com
Very poor for online casino selection of games very limited rtp so far not grate error messages on some games.. there is way better sites like sunvegas skyvegas gala ones this feels like waist of time...I can already tell when I will win on a spin or not as Combination repeat it self they might say its random but they called random is very predictable. Withdrawal proces is painful and long yeah personal will be playing elsewhere

Consumer
29 April 2024
Comment from uk.trustpilot.com
I won free spins on my game didn’t even win a penny better playing something else don’t recommend rubbish and so win like 10 x your stake just bad casino

Steven Lynn
28 April 2024
Comment from uk.trustpilot.com
Honestly, wonderful casino, amazing games, amazing support, if you send the right documentation stuff gets processes asap, cust service for me 1st class, this is now my casino, none else, brilliant

Tereza
26 April 2024
Comment from uk.trustpilot.com
10 of 10 casino trusted site rewards players

customer
25 April 2024
Comment from uk.trustpilot.com
the worst company I played a lot of money with this company and when I also won 400 pounds I have been waiting for a month for them to put money in my account I am going to file a complaint with the police and consumer protection for cheating people i emailed them ami it keeps saying payment dept processing my payment for a month worst company or gaming site

Thomas Morris
25 April 2024
Comment from uk.trustpilot.com
Always good and fast communication and great bonuses

Maeve
23 April 2024
Comment from uk.trustpilot.com
I am still waiting for £1960 which I withdrew over a month ago - I really liked the site and they are quick enough to take your money- I have sent numerous emails to customer support but all I keep getting back is “thank you for your patience and we are investigating

Daniel horestead
23 April 2024
Comment from uk.trustpilot.com
Good jackpots slots, jackpot king, mega moolah, temple rumble Sportsbook got everything you need, every sport and event, cash out as wellLive casino fair, don't use live casino on the site it's a lot better on netbet app,Netbet website live roulette evoloution past numbers are cut off bit on app u can see all past numbers

RYAN HADWICK
23 April 2024
Comment from uk.trustpilot.com
Contradiction and lies Staff member Hazel is the rudest most unhelpful lier on the company, after being told they can not refund to applepay but under regulations they can only refund to original payment methods! After pointing out the ridiculous contradiction of lies Hazel write she ended the chat! I had a webchat and email Confirmation that the winninga qould be paid into the bank account 24h from the time of the email…. I also pointed this out in the chat! But that email was also a lie or Hazel was not telling the truth because she advised another 24h when i have a email from 24h pervious that it would be 24h Either Hazel is telling LIES or the email team are….,and rather than check the information and assure me the truth! Hazel ended the chat! Really poor and unprofessional service from Hazel I opened a new chat in the hope to talk with someone else on the team to get a proper response and make a conplaint but ended up back with the same useless advisor Hazel! I tried to submit a complaint but because the advisor i wanted to report was the same one i was talking to it was denied! FUNNY THAT! Hazel is the most useless customer advisor ever encountered in any company in my life! Direct contradiction and lies quoting so called uk regulations that are fake and not true

MR William Blessed
22 April 2024
Comment from uk.trustpilot.com
They are reliable and trust worthy

Paul Reilly
20 April 2024
Comment from uk.trustpilot.com
Went to live chat to see if they received my verification documents as they never replied. It said open 9am to 11pm daily. Went on Saturday at 10am and closed. No one there but a BOT. After emailing my documents to support who never replied I decided to re submit them on the site but it asked for different documents than the email bur submitted these anyways. Haven't heard back from this either and no live chat facility. So thought maybe if I withdraw my money at least theyl reply about the documents but still nothing. Eventually I thought about it and said I'll press withdraw anyways and see what happens. Then it said that I will lose the free bet that they advertise to make you join if I do that so didn't do that yet even though I'll likely lose the free bet.Now see that this company is based in Malta so that's also a bit dodgy isn't it. I've used quite a lot of gambling sites and would say this is one of the poorer ones that I've used. The portal and website looks like something a child on a Fisher price computer would design. When you go into your cash withdrawl and deposit part it is very awkward to go back to the sportsbook. In fact if you have no interest in casinos like me it is very hard to use the sportsbook in the first place.Also when I submitted and uploaded my documents to the online version of the site for submission and pressed send the send button just went faded and it didn't confirm if my documents had even being sent Overall I would say AVOID this sportsbook. They may give you a free bet but they equally make sure that you have to jump through an excessive number of hoops before being able to claim your money. Certainly must worse than most of the others and even some of the new ones like qwiff and spreadex who were able to sort out things quite quickly for me.With this website you cannot make another bet as you are not sure whether you will get your money at all. So I joined and did a bet on NBA. I was fortunate enough to see it won. But then when I try to withdraw there is no reply 24 hours after so a bit dangerous to bet on other things since you are not sure if you will get your money at all.Finally much like 888sport who I would also advise to avoid like the plague Netbet are located in Malta and would like you believe that they work at weekends. However this is also not the case as nobody in live chat just a BOT So overall a 1star for functionality being poor and customer service being non existent and a BOT which I'd make a zero star but can't.ALSO BE CAREFUL as some good reviews here are people THEYV asked to do a testimony for their site so people will JOIN.

David Millar
19 April 2024
Comment from uk.trustpilot.com
Again these folk want every document under the sun and to know everything about you. I deposit £60 and TRY to withdraw £153 but you guessed it I'm being fobbed off. The only thing they don't ask for is a urine sample or blood. I can honestly say I'll be waiting an eternity to get the cash. Please people stay away from these charlatans.

Joseph W
17 April 2024
Comment from uk.trustpilot.com
Hazel was very helpful. I had issues with withdrawals and she helped me get it sorted really quickly and attentively.

Crossbow-calendars.com
17 April 2024
Comment from uk.trustpilot.com
Missed putting code on deposit slip to get free spins. Customer support helped me and put the free spins in my account. Great customer service.

JR
15 April 2024
Comment from uk.trustpilot.com
Hazel was very helpful in reviving an expired bonus I had in my email. Quick and efficient and fast payments.

Maggie Spence
14 April 2024
Comment from uk.trustpilot.com
This casino robs yu went yu win that don't pay at all I won 60 pound and never got it 3 mouths and still no payment thay lie to you then take what don't belong to the

Anthony
14 April 2024
Comment from uk.trustpilot.com
Stay well well, clear is full of house bots for a start, taking the same time every time to check, raise and fold no different timings on decisions , so many times ,me having a pocket pair for example like JJ and then the same user names producing QQ and KK in the same hand but the main red flag is timing, every hand the taking the exact same time on the clock to make their choice, that isn’t a real person, sit and go was real players but the Tournaments section is full of them, you will notice, customer service a joke when reporting. It’s all been screenshotted and noted

Lou
13 April 2024
Comment from uk.trustpilot.com
Poor withdrawal times, On google comes up as “instant withdrawal” I can assure it it is not instant after days of chasing still no winnings over £1000. Just another company that is quick to take your money but take forever and a day to give it back. I won’t be using again only keeping my account until I hopefully eventually get my withdrawal!!

Adhele
13 April 2024
Comment from uk.trustpilot.com
Great customer care very helpful well mannerd

Ferhat Fecir
12 April 2024
Comment from uk.trustpilot.com
You deposit, lets say, 500 and start playing. You lose 200 and then, massive win, 150. Then, you loose 250. Boom! Massive win, 190. You say, all right, I'll try another game. The same thing. Eventually, you lose your money. That's it! Nothing to say more about Netbet. Avoid!!

L Board
11 April 2024
Comment from uk.trustpilot.com
I’ve blocked multiple messages enticing me to join Netbet bingo even though I have never signed up. I have now had more text messages even though I have blocked them!

prab khehra
10 April 2024
Comment from uk.trustpilot.com
Great customer support website easy to use

Euan Howard Fox
09 April 2024
Comment from uk.trustpilot.com
Quick Friendly straight to the good stuff i needed to know, if i was incharge id be giving Hazel a fat bonus at the end of the year

Drake horestead
08 April 2024
Comment from uk.trustpilot.com
Awful game play live casino, one worst sites ever played on lost thirty spins row, everytime tried lay winning bet closed betting abruptly wouldn't let me lay win bet, last 80pence bet laid thirty pence number seven thirty pence in between number 9 and 12, 20 pence low number, winning number number 9 should won 6 pound but site moved coin from in between number 9 and 12 to just number 12, horrible viol desperate penny pinching site.Also casino bonus money for welcome bonus only use slots not live casino like said proper viol penny pinching site.

Sarah Hodds
05 April 2024
Comment from uk.trustpilot.com
Quick very responsive and curteous

Josh
04 April 2024
Comment from uk.trustpilot.com
Never used or heard of NetBet so only deposited £10 on sign up. Won £50 and tried to withdraw before using it any further. Shock horror, it’s been a week now and no funds and withdrawal stuck in a Pending state. Documents provided for ID and accepted. Yet no movement on funds. Typical for these casinos that enjoy taking money but don’t relish paying it back out to customers. Only deposit I’ll be making.

dee delany
01 April 2024
Comment from uk.trustpilot.com
Really very poor gaming site . Probably the most disappointing site I’ve ever played on .

LengzX Maniac
31 March 2024
Comment from uk.trustpilot.com
I have to say this has been the worst casino for me so far, in the last 2 weeks I've put in about £600 and I've had a total of 5 bonuses throught different games which 4 of them were dead bonuses and the 5th won no more than £30-£40, the payput have been atrocious and hardly ever win on normal spins either...its a shame as all over aspects have been greatMy Account is KING13KING13 if netbet was to see what I'm saying

JamieLUFC
30 March 2024
Comment from uk.trustpilot.com
I was worried! I had put money on this casino and won £500 at the time I was happy until I saw the 3.4 star trust pilot and the reviews were bad! Saying people didn’t get their withdrawals and that people didn’t get paid! I emailed my information which was wrong and they helped me instantly to correct it and within 24 hours £500 in my bank. I was worried like I said so emailed the support team and they gave me multiple updates! I will use again and I think it’s unfair 3.4 star on here!

Mark
28 March 2024
Comment from uk.trustpilot.com
Found netbet through searching "online casino" on Google. Advertised as instant withdrawals. Withdrawn money as a test , a low and behold they need sensitive information , bank statements, driver licence, debit card and utility bill. Takes one day for finance team to look at the documents then a other 48 hours for them to process withdrawal. As usual these companies are quick to take your money and try everything to not give it back.

Maryqs
28 March 2024
Comment from uk.trustpilot.com
Joined netbet today put in £30.00 won £50.00 when I went to play a little later been locked out doesn't recognise password which was the one I originally entered says wait 30minutes then sends link which says already used 2 links in now to set password same thing happens then try again and locked out for 24hrs taking into account have just joined this morning and already regret it wish I'd read reviews first.Update have been emailing no answers.Update going to close account and put it down to trust no casinos online as this 3rd time this has happened to me with different casinos online netbet can stick my £50.00 pound winnings where the sun don't shine I'm out.

Sharon Baines
28 March 2024
Comment from uk.trustpilot.com
❌ stay away ❌ one of the worst sites I have played on , you get a small win upon joining then it takes and takes your money. Absolutely disgusting £1.05 spins bring in £5 win and the scatters are very far apart and when they do come in you get nothing for the first 6 spins then pence for the other 4 spins and if you manage get the extra 10 spins not one comes in. Same on big bass bonanza, bigger bass, big bass Christmas, big bas fisherman, book of dead . Contacted support who say the usual that games are generated and they have no say in wins which I think is rubbish. I will update if any different but in the meantime don’t waste your money here as you will not win.
Paul Marsden
23 May 2024
Comment from uk.trustpilot.com
Do not play this website! £2 a spin and it was only allowing me to win 20p or 40ps if lucky! Can't even talk to anyone on chat! Disgusting I want to delete my account now£450 down today, got a bouns on £2 a spin guess what I won £29 back even know it give me extra free spins within the first bouns I got from £450 DO NOT USE THIS SITE! ROBBING IM TELLING YOU NOW Don't message back with the rubbish of with random, no it's not your just greedy as heck! STAY THE F AWAY
Do not play this website! £2 a spin and it was only allowing me to win 20p or 40ps if lucky! Can’t even talk to anyone on chat! Disgusting I want to delete my account now£450 down today, got a bouns on £2 a spin guess what I won £29 back even know it give me extra free spins within the first bouns I got from £450 DO NOT USE THIS SITE! ROBBING IM TELLING YOU NOW Don’t message back with the rubbish of with random, no it’s not your just greedy as heck! STAY THE F AWAY