Netbet Review

I just started.I just love the professional team they have.Got my documents verified in under 12 hours.Amazin games and graphics are unique.Well done ✅

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I just made a £700 withdrawal and am not concerned at all by the reviews – The reason being is if they mess me around I’ll speak to my uncle who is a very senior member of the UKGC and they won’t know what hit them!For anyone who gets asked for ID after a winning. This is againat the UKGC regulations and they’re not allowed to ask for ID as part of the withdrawal process if ID could have been requested earlier – Please remember this.I’ll give them 1 star until they send my withdrawal – which i expect to receive today or in the morning at the latest.

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Very helpful in live chat to get a withdrawal processed. Highly recommend!

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Good service and I’m playing on netbet for quite a while now. I get my winnings quickly with no friction, customer service is good, always helpful and I’m getting quite many offers; I would say way more than I receive from other casinos.

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Very quick responses

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Not much i can say for the moment, I’m new here.I see that free spins are there to reedem very often which is amazing considering other bookmakers don’t do that at the same rate.Maybe on the on sports section on football matches more options to bet will be great for example: Multi bet correct score Both teams to score and over 2.5 goals / 3.5 goals etc.. Double chance and over 1.5 goals / over 2.5 goals etc..Oh and maybe an netbet app for Ireland would’ve been great

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Update on previous review.Email from NetBet on 16th March 2024 (after two weeks of investigating) Blamed me for my internet Hello, I hope this email finds you well.Our internal team reviewed your reported roulette round and as we can see, you’ve attempted to place bets, however, the bets were not accepted because your connection to the server was not stable and we haven’t received the bets confirmation in time for the round.I than challenged this after checking with my internet provider who confirmed I had no internet issue.Email from NetBet 22nd March 2024Changed their story, see below -Hello, I hope this email finds you well. Regarding the reported issue with the roulette round, I regret to inform you that due to connectivity challenges with our server at the time, your wagers were not successfully accepted within the designated timeframe, resulting in a delay in bet confirmation for the round

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Answered quick and professional

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Really poor after spending over £800 won 120 asked for withdrawal still waiting 4 days later with no sign of money is this casino a con will I get withdrawal???? Will update when I know

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So I won money from net I uploaded my documents yous accept the documents and I requested two different withdrawals from you’s reason iam here now is to say a big thank you I was a bit worried that I wasnt going to get my money I was worried that yous wouldn’t except my documents because of all the negative reviews ive read on trust pilot well iam here to say those reviews are wrong it was easy and simple to upload the documents and rather quick with depositing my money into by bank account so thank for putting my mined at ease I want to say the support the help and the service is excellent kudos to your company I will be leaving A 5 star review on trust pilot and you’s have got me as a customer now permanently this site is better than skyvegas very impressed 😁

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Lack of interest I just want my winnings back from my account

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I read some of the negative reviews and as a result noticed that you have delayed paying people because of verification documents. I have uploaded mine and also emailed the support email as quoted on your website. I have requested a withdrawal today and so there should be no delay in paying my winnings out. It is only a small amount however the delay in you paying results in me being unable to take a timeout while I wait for it because I Darenth take the time put and not be able to chase my withdrawal should there be a delay. This then results in me spending more money and as a result you are contributing to irresponsible gambling. The verification policy you have is merely a device to delay paying people out and potentially gambling what they are trying to withdraw. There is no legal basis for the unreasonable amount of documentation required and it is irresponsible of you to expect as much.

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Honestly I was thinking I’m not getting my money after reading all the bad reviews and to my surprise I got it .. haven’t even be asked my documents yet to get my money and still received them … and no I don’t work for them .. I did wait the 48 hours but got them ..thanks

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Absolute joke to withdraw money they say it takes up to 48hrs, then when the 48hrs are up you message them time and time again and all the have to say is ‘I have reached out to our team again and requested another update’ absolute bag of shi*e

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I registered and started playing some slots, had a lot of fun, even managed to win a small amount 30gbp to be exact and as I am currently off work and receiving a low income I was delighted and withdrew the funds. That’s when you asked me for document after document after document. I have never been asked for any of these documents by any other gambling site I have used and I think that there is something very strange going on here. There is no reason to make things so difficult for the customer to withdraw their winnings. This will put people off from depositing and playing because you guys are happy enough to take money from customers without problem or delay, but you become impossible to deal with when we want to withdraw anything, even just £30. I have sent you the requested documents and I await you sending me the money. If this is not resolved quickly I will be extremely frustrated as this money is going to provide food for me and my child.

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Very bog standard site with boring promotions and very stale playing games

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Criminals. Reported to the gambling commission. I think the positive reviews on here are fake. Be careful what you believe on here.

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dont even try this website legit scamers , u not getting any wins i deposited 200 got 1 good bonus 100 pounds after losing all 200 , and after that not a single good bonus , and all this rewievs are just terible only good reviews they have is the ones they writed them selfs

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Haven’t signed up to this site but I keep getting text messages, every time I block the number I still get more text messages! Poor!!

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Takes days to receive your winnings, they ask for bank statements, household bill and to take a photo of your bank card and then claims you didn’t send them properly and keeps delaying you from receiving your winnings.

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When you first sign up to Netbet you get some wins and quite good gameplay and bonuses.It doesn’t take long before that changes.The RTP becomes non existent and takes hundreds and hundreds of spins to get bonuses which 9 out of 10 times end up being dead spin bonuses.The base games become mostly dead spins with minimal wins to deplete your funds.Netbet is the worst casino I have ever played and you will not get fair play on here.

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This site refused to honour a withdrawl request and stole my money! When i asked them for help they told me the card i used does not belong to me, which it does and they told me my card would be disabled on the site. This site is a scam they will steal your money please do not use them!

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I made a withdrawal over 2 weeks ago and this has not yet been processed. I am absolutely furious.I made a withdrawl of £1000 which I also had to pay a fee on – for what?Following my withdrawal I was asked for a bank statement which I forwarded.I then received more emails asking for a bank statement over the next couple of days which I sent again.7 whole days passed before you contacted me again asking for more documents which I forwarded.I have now been waiting ANOTHER 7 days for these documents to be verified and my withdrawal to be processed. This is completely atrocious.The gambling commision state what you are doing is against their rules as I had deposited both before and after this large sums of money without requiring further verification.I have sent around 15 emails with only one reponse which gave no update. I have complained on chat 5+ times and have been promised an update within 24 hours 3 times which hasn’t happened.Process my withdrawl immediately and provide some sort of compensation or I will be forced to contact the relevant authorities.Also when I complained on chat you closed my account which is riduclous.

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Enjoyed playing the slots but have tried to contact netbet support 4 times now and still have heard nothing about a pending withdrawal from 5 days ago!! I don’t understand the point in having customer service that do not contact you back?

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Christina was very helpful

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Lack of urgency and transparencyNot really one for writing reviews but I want to tell you my experience with Netbet.co.ukSigned up over a year ago, sent documents etc came back all fine and continued to play no issues, then mid January I tried to deposit and a message appears saying my account needs to be reviewed before I can play, I had no email or call from customer service so I emailed them…I had a message back 4 days later saying they need more documents (same as ive already sent) so i sent them… This was over a month ago ..I’ve emailed them 4/5 times asking what’s going on nobody can tell me, they just say it’s been sent to the relevant department as soon as we know we will contact you!!! Over 2 months ago now…. how long does it take to look at some documents? Do they have like 1 person working for them ? I’ve had a few accounts with other casino’s /poker sites and unfortunately this is the most frustrating experience I’ve had, never put the customer first it’s a poor showing and I will not be using them as much as before if this ever gets sorted…..Very poor avoid…I will update this if I ever get a response or an update

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Error in slot-machine or with network (hard to say which as all I had to do was reload the site), leads to me losing a significant amount of money during a bonus round. I contact their support with screenshots of it, which promises to credit the money to my account but does so as a bonus with a 40x playthrough. When I question this, he says he will contact their technical support to fix it and e-mail me. He, of course, never does so. I have 1) never had this happen on any other site, and 2) to say you will do something, and then not do it after it happens destroys any credibility. It has now been five working days.

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Will not let me withdraw my winnings. I have used the live chat several times and they have been no help. I keep getting emails telling me I need to upload a bank statement in order for them to release my withdrawal which I have done 3 times now and still nothing.

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Guys,I’ll be honest I’ve been worried for two days after reading the reviews thinking I won’t get my winnings the money went in my bank in under 48 hours I just made sure I uploaded everything requested and had no problems Only thing I would say is it’s little over the top on the amount of stuff u have to send that’s why it’s a 4 star it should be a lot easier to withdraw your money like a lot of other online casinos ..hopefully they address that but pleased I got my money

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GREAT SERVICE AND A LOVELY LADY AMBER WAS BRILLIANT AND SO POLITE

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Spoke to an advisor regarding my withdrawell and where it was on Monday as I withdrew this Friday night Since then I have spoke to 4 different people and now I have waited neally a week now. Every time they say they have made this a priority and that it will be released by the end of the day. As you can now guess this has not been processed but the end of the day. A chat advisor has now said there is no time frame at all and he can not tell me for definite what is happening with my withdrawel. This is upsetting and very inadequate from this gambling site. You also can not get in contact with any manager – you can not speak to a person over the phone and the responses that are sent are all generic and the same. No one has apologised and they have all said an email with be sent and I have received nothing. I would not trust this site. I am still waiting for over 700 pound now and this is getting out of hand. As you can expect I’m upset.

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Hi, I have tried to withdraw my winnings and it has not changed off processing. I have sent in documentation and have heard nothing back! I read the reviews here and I emailed the ‘support@netbet’ email and they have not replied either. Absoltely disgraceful!

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Spoke with an agent named Andy! I’m honestly so pleased with the service and assistance he gave me today. Some live chats can feel very robotic, I was happily surprised Andy was professional and extremely helpful while still interacting like a real person! lol! Thank you 🙂

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Account shut down, wasn’t told and didn’t receive my withdrawal, this was after many deposits, so I’ve lost my money and I haven’t received my winnings, really horrible experience, stay away from this company.

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Great site, great at taking money, great at not having a single win line on over 80 spins, great at taking 20 pound and giving a wagered total of 20.25 amazing site👌👌👌

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I withdrew £80, this was my first withdrawal and I had to verify my bank through a bank statement. I’ve done this multiple times but when I talk to someone on the online help, I get the same response, that the date isn’t on the statement, which it most definitely is. I’ve emailed their customer service countless times and rarely get a response. Think I’ll never get my money, absolutely disgusted with this company, terrible customer service from what I thought was a legitimate company

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Asked so many documents and bank statements. I requested a withdrawal to a specific bank account and I sent the bank statements for that account and the money went to a different account.Boku payment was disable without any advanced noticed.Games showing not an accurate fairness such as blackjack.No evolution games for a low wage.

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Good site to use and list of help from amber with my withdrawal process but withdraws take 2 days to do but good story to use

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Not happy at all. Deposited last weekend and was quick enough to take my money. I then withdrew £250 Sunday which still isn’t in my bank account. They told to the verify myself fully so I did and then they said it’ll be reviewed within 72 hours. It’s now Friday and still “processing” withdrawal. It’s a joke like I said company is quick enough to take money but not pay out. Also to contact options are awful, live chat doesn’t work and have to wait hours/ day for email reply each time they respond with automated emails saying the same thing! Poor

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Allowed a 15 yr old to play on their site notified them and showed them evidence 12 days ago and still playing about. Keep away dont do any proper security checks and just reply with same generic emails …joke!!!!!!

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Deposited and withdrew. Withdrawals took about 12 hours to process using PayPal. Verification was pretty straightforward. The bonuses used to good and common, now there quite rare. Doesn’t have a huge amount of games but there’s still a lot. Overall good experience.

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It has now been almost 2 weeks since my partner made his withdrawal on this this site (3 withdrawals in total). He is still waiting, he has sent numerous emails to which netbet reply saying it has been sent to there internal department for approval. He has been getting the same reply for 2 weeks now. This site are thieves, they take your deposits & request all relevant ID, with. no intentions of paying. There must be something we can do about this surely. My partner has bad mental health and this experience has been very stressful for him.

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Very nice service nice people always help me out thank you

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A absoulte joke of a site I withdrew my funds on Sunday still haven’t received themThey contacted now asking for bank statements which wasn’t discussed when opening the siteI have sent these yesterday and still no funds received into my account Easy to deposit terrible to withdraw my money

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Waiting on a withdraw this past 8 days and I’m no further forward no response in days the number u provided is not working never an agent available I’ve sent my verification. Documents 3 times on the game and twice in emails complete bad workmanship . Shouldn’t be allowed to operate a gambling site if use can’t run it properly complete joke

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Literally can’t get to speak to anyone ever!! Tried the online chat, never available, tried emailing, get no response!! You wanted my verification documents, I’ve sent them and since heard nothing. Funny how they don’t need verification when depositing money but as soon as you want to withdraw it’s made impossible!!

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My partner made 3 withdrawals on this site, £70, £220 & £300. They have paid him £20 and then closed my partners account. Customer services are no longer answering any of his emails either.

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I’ve sent all the requested documents for verification and waiting still for my withdrawals but 2 days now no answer from anyone. I have tried everything by sending emails and trying live chat which is never available. Hopefully someone reads that and gives me some answers.

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Just ended conversation with operator. Absolutely brilliant, didn’t wait a long time as at other sites. And guys are always helpful. We’ll done

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Made a withdrawal and have been asked for documentation, so I’ve sent it ! Now being asked for another bank statement to be issued by another bank? I only bank with natwest! I’ve read all the reviews on many sites and question! Is this just an individual thats set up this fake website 🤔 because not 1 review has been able to withdraw anything 🤔 is there anything higher that can investigate? Something is off with this ,I really believe this is not a legitimate company, and merely a person taking people’s money. The reviews that are good on here are written by the perpetrator himself !

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