Novibet PLAYER REVIEWS(265)
michael
14 November 2021
Comment from uk.trustpilot.com
WH is slowly, but surely on the decline. Over the past few weeks, I have experienced the following: 1. Interruptions during live streaming of dog/horse racing - effectively missing the race(s) I’ve wagered on2. Winning bets voided because they were placed after scheduled off time 3. Opting into daily promotions only to find that the “free bets” weren’t always applied automatically - meaning I had to waste more time chasing this up through live chat4. Extremely poor customer service when contacting WH through live chat. The initial Will robot is a joke and the service agents leave a lot to be desired. Very little compassion/sympathy on display and it’s almost as if they could’ve give a hoot. All in all, an extremely sad state of affairs. WH are a million miles behind some of the leading lights in the industry. Needless to say, although a loyal and frequent customer, I don’t feel valued and will be leaving for pastures new. If WH don’t care, why should I??? Their loss!!!
Scott Brown
13 November 2021
Comment from uk.trustpilot.com
Wrong scores please do not trust williamhill online betting had a bet yesterday they out wrong scores up placed bet changed it back to proper score my player was losing they had him winning before i placed bet they took no response ability for this and blamed the customer robbing money off u and conning customers with falseScores
Ben Anderson
12 November 2021
Comment from uk.trustpilot.com
please stay away from this site if you dont want to be robbed - fobbed me off for 2 months and came back saying there was no win - screenshots provided etc - LOW LIFES
Rated R Rated R
12 November 2021
Comment from uk.trustpilot.com
Shambolic website. Constant server errors. You cannot monitor if the bet was lost it or not. Games crashes all the time. Not recoomend at all.
Customer
12 November 2021
Comment from uk.trustpilot.com
So... I have been playing at betfair now for about 8 months and this is what I have to say, at first you get a few okay wins to reel you in so you think your going to hit a decent win but that soon goes down the shitter! They are absolute robbing C*nts who should not be operating and anybody who says “oh this person is only sayin this because their a sore loser need to think again because that’s not the case at all. I’m not one to write reviews but I’ve done it to warn people who are thinking of even opening an account with them to think again! This company have literally made me ill at times with the absolute shambolic corruption, they think there clever but it’s so damn obvious they conning people and that’s what there here for! My close friend has left this site a few weeks ago too because of the same reasons and I know plenty more people who have left them too, please people don’t let this grotesque company operate anymore go somewhere else these need wiped off the face of the earth!
paul matthew robinson
12 November 2021
Comment from uk.trustpilot.com
Don't top up changed lay out on website is horrible you got more chances been scammed like I have got all proof look else were like ladbroks pays out under hour
Liam Moore
12 November 2021
Comment from uk.trustpilot.com
3 star is only for the sports side otherwise they would get one sports side brilliant love it games on the otherwise are the worst ever not even worth putting a pound on cause one day u win then the rest you lose all the time. Let's go onto virtual I've never experienced anything so rubbish. I played a few times now and here's how it goes so I put a couple of pound on a favourite dog to win showing it came first in nearly every race and boom 20/1 dog won so I played abot more and its hitting 5/1 6/1 10/1 dogs so I tried them high odd and what u know it's getting the favourite your really letting yourself down william hill
Harrison Blake
11 November 2021
Comment from uk.trustpilot.com
hi im themajor been on the casino circuit for years skyvegas mrq vegas spins betvictor videoslots ect ect they all know me highroller vip i would just like to say that iv had know problem with novibet good fast payouts good selection of slots as well all these bad loosers giving bad coments my advise dont gamble if dont like loosing thats gambling for you if want to join novibet you wont be dissapointed if have any problems just get hold of me on hear best regards themajor.
Marcin Polar
11 November 2021
Comment from uk.trustpilot.com
Thieves and scammers.Rigged games.Rtp dosnt exist on any of the slot on this site.stay away from shameless thieves.They are biggest scamming thieves in the UK
Perfectbet
11 November 2021
Comment from uk.trustpilot.com
Refuse to give me a contact number and won’t give me my 350 withdrawal scam they don’t have a contact number apparently joke
Matthew Whitehouse
11 November 2021
Comment from uk.trustpilot.com
Terrible online bookiesLiterally no wins at all on the slot games. No in game features. Haven't even had a sniff of a withdrawal and now they want all sorts of id. Why am I going to send important documents to a bookies I hardly heard off. Keep well away if you value your hard earn cash
DAVID WILSON
10 November 2021
Comment from uk.trustpilot.com
Worst site ever upon login in got it gave opt in offer for chance to win some free spins so i opt in then click play now it takes me to game called ghost of dead so i played it aim is to get 3 scatter symbols for bonus game it wipes me out £80 & im only spinning 20p a time still refused to bring bonus in now for any machine to take that amount at only 20p per spin is dreadful this game is either not working properly of they are fixed just to rob you just shocking stay clear
Kris Allen
10 November 2021
Comment from uk.trustpilot.com
Horrendous site for gaming, the only thing it does well is take deposits. All the games seem to sap your balance very quickly rarely hit a bonus and if you do the return is minimal and annoyongly games regularly crash. Also found that Betfair daily bonus is linked to how much you spend, deposit nothing you get nothing. Played the free Pinball bonus for 14 days straight and lost everytime, when you do actually win its usually a 20p bingo card or 2 x 10p free spins !!?? Other sites such as Bet365 regularly give £5 free bet or 10 free spins, thats a bonus and you dont have to deposit to get it! Betfair is one to stay clear of.
Lee
10 November 2021
Comment from uk.trustpilot.com
I play slots sometimes and theres a great selection of games.the downfall is the loading speed.also you cant deposit from the slot page you have to return to the main page.other than that great games
ray
10 November 2021
Comment from uk.trustpilot.com
great for free bets
john
10 November 2021
Comment from uk.trustpilot.com
Initially thought they seemed OK but after using them for a good few months now they are just as bad if not worse than the other gambling companies. Games roulette games are terrible really need investigating not just fobbing customers off with games are random regulated etc. Hopeless bonuses with huge wagering requirements will be closing my account. Probably one to avoid
Marius
10 November 2021
Comment from uk.trustpilot.com
very weak I can not win anything for a year and something I still lose does not pay this casino
Martin
10 November 2021
Comment from uk.trustpilot.com
They closed my new account with money in it to retain an account I asked them years ago to delete which had not been used for many years. They said they did this because I had two accounts. I also asked them to delete all the records of me when I closed the last account and they confirmed that they had. They obviously lied. It took a long time for me to get them to delete both accounts and return my money. It was a long painful process. Then they email me to tell they have closed my account because I am a problem gambler supporting this with what I should do and how to behave. This mess was due to their incompetence, their flawed web site and no contact phone number. I do not suppose they care about their reviews either.
Daniel
10 November 2021
Comment from uk.trustpilot.com
Excellent games, fast payouts fantastic bonus's
Chantelle Wadrup
10 November 2021
Comment from uk.trustpilot.com
Haven't won in a while now ..Seems my luck has gone did have some good luck at beginning but nothing lately..May try another site .
Louis
09 November 2021
Comment from uk.trustpilot.com
A good website to use and very helpful staff when I asked a question. Quick response and very helpful
Channy Chan
09 November 2021
Comment from uk.trustpilot.com
Paid out in the beginning but now it's just take take take. Avoid, there are better sites out there. The game mysteriously jumps so bonuses are not won during play. And, if you do hit a bonus the payout is derisory.
RobboRobbo
08 November 2021
Comment from uk.trustpilot.com
Started off well, with plenty of offers and good odds on some matches. But started to decline when I won an ew bet on odds of 20, with bets not accepted. Did not take them long to restict all my bets to small amounts. Their KYC is a bit off a faff too, the worst I have used. I didnt have problems withdrawing though, thank goodness
John B
08 November 2021
Comment from uk.trustpilot.com
Live chat is terrible. Just fob you off and don't help at all. They just want to get you off there as fast as possible. Their manners left a lot to be desired as wellIf you email instead all you'll get is just a copy and paste template which is absolutely no help at all
paula strong
08 November 2021
Comment from uk.trustpilot.com
please do not bet with this company.my husband has and they asked for every detail about you for verification.he gave a bank stement.driving license but still wanted pay slips and tax returns very.very personal and if you do not provide the documents they block the deposit and withdrawals even if you have money in your account which my husband did. asked for the money to be transferred but said wanted more identification this is well open for fraud to which my son does work for the police in that cetain dept to which i will be looking into.they make you feel like a child.please do not bet with them.0 stars if i could.just look at the reviews they have been getting lately and make your own mind up.should be closed down.
Paul Young
08 November 2021
Comment from uk.trustpilot.com
This bookies has great points for bets offers plus works at a very fast speed compared to other companies who are s lot slower .
Lucas Diamond
08 November 2021
Comment from uk.trustpilot.com
Excellent customer service once again through Facebook channelIssue resolved in minutes
kelly
06 November 2021
Comment from uk.trustpilot.com
60p in 3 deposits!!! Absolute disgrace site. Pure corrupt fixed!
Marc Freeland
05 November 2021
Comment from uk.trustpilot.com
Tbh I like paddy Power yes I've lost some but I also win compared to other sites. Bad reviews are from people that struggle to grab the concept of gambling. I play on all major sites and spent thousands and lose but on paddy Power I think is much more fair keep it up paddy.
GS
04 November 2021
Comment from uk.trustpilot.com
Removed all promotions without any reason.
Nick
04 November 2021
Comment from uk.trustpilot.com
Closed my account, reason being is that was 'a security issue', customer services do not get any more information to give you than that. There was no security issue, they just wanted to close my account & keep my money. They can do it to whoever they want, whenever they want & claim 'security issue'. Betfair have done the same to me. Do not use.
Nick
04 November 2021
Comment from uk.trustpilot.com
Closed my account, reason being is that was 'a security issue', customer services do not get any more information to give you than that. There was no security issue, they just wanted to close my account & keep my money. They can do it to whoever they want, whenever they want & claim 'security issue'. Paddy Power have done the same to me. Do not use.
Adam
04 November 2021
Comment from uk.trustpilot.com
If you start to win often they will put restrictions on your account, I can only bet a maximum of £2 at a time, don’t use these scumbags
Roger Clayton
04 November 2021
Comment from uk.trustpilot.com
Long explanation but to keep short they, through no fault of my own took money out of my account causing account to go overdrawn! Wheet the feck how can that happen.Got locked out of account with bets running, despite being offered cashout was not able to do so. Bets unsurprisingly lost. Closed accountPs this dumb trustpilot site would not let me use a common three letter internet abbreviation to express my displeasureSecond time something like this happened, closed account last time and reopened.This time its permanent
Becky
03 November 2021
Comment from uk.trustpilot.com
Won an 8-fold both teams to score last night. They have retained my winnings and won’t pay out!! Said I have another account with them. I have never used Betfair before in my life, I set everything up yesterday and there seemed to be no problems until I withdrew my £120. Logged me out and tried to log back in and they had closed my account down. When I spoke to them they had told me they will be retaining my winnings and my account is closed and there is no where further to go, end of basically. Do not use!
mary
03 November 2021
Comment from uk.trustpilot.com
I deposit and deposit and play and never win and I bet 50p and get bonus what I get 60p from bonus game..what a crap .never play this site again
Adrian
03 November 2021
Comment from uk.trustpilot.com
I banked my winnings on a Saturday so I had some stake for the Melbourne cup Tuesday passed no money it's now Wednesday and still no money in my account. I rang up customer service and was told one to five days and that I wasn't forced to make a withdrawal. I won't use bet365 again. For a bookmaker to do this and have me miss racing's biggest day in Australia is pathetic. If U lose and just give them money it's ok but if U want Ur winnings it's crap
Stuart Beales
03 November 2021
Comment from uk.trustpilot.com
These company do not honour their own welcome bonus. Lure you in with offers and do not pay them which constitutes a breach of faith. Customer service agent agreed that she should correct the situation only for her supervisor to refuse. Unpleasant people to deal with generally.There is no shortage of book makers so within a few hours Ive withdrawn my business. Avoid this place or play at your own risk. Terrible place.
Louie
02 November 2021
Comment from uk.trustpilot.com
Not to be trusted. They will do whatever they can to prevent you from withdrawing your money so that they could steal it from you and keep it. Full of excuses and b*llsh*t.
Johnny slots master
01 November 2021
Comment from uk.trustpilot.com
Just fake the reviews say it allPaddy power and bet fair both run by the same company. Both places a complete rip of. Paddy Powers reward club is fake spend 100 pounds and get 5 pounds off free spins. OK so first you won't win with your 100 pounds on minimum steaks. And when you get your 5 pounds of free spins you won't win nothing. I have played here for nearly 2 years and iv never had a win that has paid me 200 x my bet size on slots. So when I tell them this they say its not every day you will win big. They should say not every year you will win big. And is a 200 times your bet a big win when slots can pay up to a 50.000 x now they are the wins you don't get often. Not wins like 100 x, 150 x, 200 x, what are common now the last 50 bonus round on slots have only paid me less that a 50 x. Now I use to build Web sites and I know that they can control what you win and loose all players who have been a member for over 3 months will start to notice that you will not win big. You will win if your a brand newel player. As they plant the seed in your head. It took me over 25 minutes to get my first and only slot bonus round what paid me a fantastic 3 pound and 37 p. They say its all random but is it. So you have paddy power and bet fair at 1.4 star rating. OK my second point is, Game provides won't give casinos with low ratings lots of big winning rgn numbers what are random number generator. But is it all random. Nope this is what I know game providers have access to this information regarding random number generated so they simply put more loosing spins in 1 million spins what they sell to casinos and them games providers do have shares in other casinos what there friends own they want to get the ratings up on them casinos to help friends and take there share prices right up. Its all a big con at the end of the day. Now I want you to read at least 1.000 reviews on here and see how many people who. Say they have won big of had a big win in 2 years
jackpalance1
01 November 2021
Comment from uk.trustpilot.com
Ok for a bet as long as your not a consistent Winner like all bookmakers they’ll soon but the brakes on you !! If you choose to play the games you’ll get cleaned period!!!! There will be no mercy shown -the plus is you will never get restricted because you’ll never win it’s that simple ??
Louise
01 November 2021
Comment from uk.trustpilot.com
I would give minus 10 starts if I could.Absoloute con, didnt recieve welcome bonus.. Apparently because i said i didnt want one... Ehhh hello why wouldn't I want one.Was nothing but polite on the chat then said they are obviously running a scam, no apologise or anything theu just cloased the conversation.Avoid, avoid, avoid
jackpalance1
01 November 2021
Comment from uk.trustpilot.com
Paddy is very good for a bet with very quick withdrawal to debit card instant with PP plus card .Probably the best for rewards and free promotion offers .The mobile app is very dependable and easy to use as well?
Mr Martin Ashmore
01 November 2021
Comment from uk.trustpilot.com
Beware when frying to withdraw any amount over a couple of hundred pounds. They'll start messing you about ,asking for ridiculous amounts of I.D, citing all sorts of rules and regulations. I think this is done to keep the money in their accounts for as long as possible, earning interest. As well as it being incredibly frustrating and unnecessary , it gives the impression that they might go bust at any minute.
Jamie lee Whitehouse
31 October 2021
Comment from uk.trustpilot.com
Really poor pay outs compared to skybet won’t be using anymore it’s just a rip of but I suspect there are a very very few that get paid out.
Sach
29 October 2021
Comment from uk.trustpilot.com
I cannot stress this enough.Do not waste your hard earned money with this company. They have owed me £950 for over a week.They first told me everything had been processed and would be given to me within 3 working days. Failing that, if it doesnt reach my account within 3 working days, they would provide me with an ARN code so my bank could locate the payment. 2 days after the point they should have given me this code, they once again moved the goal posts to 8 working days, claiming that there was an issue with visa payments. All this after claiming the issue was because they didnt pay me with visa direct ( which btw, they never have, and i have emails from them saying they both do and do not use visa direct, and have never and will never provide me with this service )Its been lie, after lie, after lie, after lie. They say the money is now the banks issue, but they wont even offer me proof of payment, to help the bank locate.If you want your winnings to be lost, dont even think about betting with novibet. Their website is nice, their odds are okay, but their customer service, and their lies, are enough to make a gambler lose more hair than they already deserve.
Gavs
28 October 2021
Comment from uk.trustpilot.com
Another bookie happy to advertise good odds and perks but unwilling to lay unless your a mug. £1 maximum bet says it all. Hides behind responsible gambling banner making you jump through hoops with documents, bank statements, P60’s, wage slips, pension statements etc which will take months only to be told you can bet on the casino which I never have or never want to or you can bet a £1 on the horses, very responsible!
Becky
28 October 2021
Comment from uk.trustpilot.com
Horrendous company. Rob, steal and cheat their customers.Stole £200 off me claiming they forgot to turn a market in play and so voided bet. They have no contact telephone number, no email address but only a sh1tty Live Chat service staffed by foreigners who leave you waiting 30 minutes for a reply and don't understand English.Yes the company is that bad!Betfair and Paddy Power are run by the same people so stay clear of Paddy Power aswell.They are forced to advertise heavily on TV and Radio as no one has a good word to say about them, so they are looking to prey on the naive who have no idea how corrupt and unscrupulous they are.Do NOT join Betfair or Paddy Power as they will take your money and try to ruin your life. There is no proper regulation in the industry so they behave how they like, (see Football Index saga where over £100 million was stolen).
alex
27 October 2021
Comment from uk.trustpilot.com
New to this site and wished I had read reviews before hand. If you like a spin on slots then stay away from this money grabbing con merchants after just a few deposits, the spins were so bad I closed my account.
David Bailey
14 November 2021
Comment from uk.trustpilot.com
very good customer service withdrawals are processed instantly
very good customer service withdrawals are processed instantly